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Discussion on Porto | Multipurpose & WooCommerce Theme

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10514 comments found.

grueter6

grueter6 Purchased

hello, how can I put Alt and title attributes on the images?

PT-Support2

PT-Support2 Author Team

Hi,

We added empty alt tags for all images inside theme, because if there’s no alt tag for an image it may affect google page speed or search engine. If you wants to edit alt tags, so you should do that by manually. We just added alt tags for all images, empty or just that image’s name.

Thanks.

wuyanvip

wuyanvip Purchased

Hello, can I change the authorized domain name?

PT-Support2

PT-Support2 Author Team

Hi,

Yes, this is because you do not able to Activate the same Theme with the same purchase code on two or more then two domains, You must have to purchase a single license of the Theme for using it on the single Domain, If you want to use the Theme on 10 different domains you have to purchase the 10 different licenses of the Theme. This is Envato Policy, you may wish to confirm from them as well, and if you want to use the license that you already have activated on the previous Domain then you have to deactivate the Theme from that Domain and then you will be able to use the Theme on new Domain, Please read this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site

Thanks.

sacomms

sacomms Purchased

After updating porto, i cant save updated pages, it throws 404 errors! this is crazy, this has to do with wp bakery! why don’t we have access to it in the latest update

PT-Support2

PT-Support2 Author Team

Hi,

This is not the Theme issue but your WP issue, Please once try with activating the WP default Theme Twenty Nineteen, I am sure you will find the same issue so please contact your hosting provider for this issue as this is a server-side issue and ask your hosting provider to solve this issue for you.

Thanks for your understanding.

buyerite

buyerite Purchased

Hi ,how to adjust the floating bar (add to cart) , btw when log in to the support it shows me that you have used the purchase code n when i go to forgot my password it will redirect to a page that saying the page does not exist . So i paid 1 year support service like this? plz tell me what to do ,thx

Hi,

You can turn ON/OFF the Floating/Sticky (Add to Cart) from Appearance >> Theme Options >> WooCommerce >> Single Product as per your requirements as showing in this screenshot: https://pasteboard.co/IkQxpdL.png
and regarding your support account, Please share your Product License with us via our email newsmartwave@gmail.com so we will verify and create/reset the support account for you.

Thanks.

sir can i make a mp3 (Audio song) selling and downloading site using porto theme…...?

Hi,

First of all thanks for showing your interest in Porto WordPress.

As you know we have used WooCommerce plugin with our Theme for the shop purpose, and WooCommerce provides the functionality of digital/downloadable products, So you can use it easily, Please read the below-given docs:

1. https://docs.woocommerce.com/document/digital-downloadable-product-handling/
2. https://bobwp.com/creating-virtual-and-downloadable-products-in-woocommerce-tutorial/
3. https://usersinsights.com/woocommerce-digital-downloads/
4. https://www.woobeginner.com/set-woocommerce-downloadable-products/

Thanks.

sir. is it possible to play mp3 in Downloads section. after purchase order….?

Hi,

Please read this article: https://barn2.co.uk/woocommerce-audio-store-plugin/
It will help you alot.

Thanks.

Hi staff, is required visual composer to work with your theme? thank you

Hi,

First of all thanks for showing your interest in Porto WordPress.

Yes, WP Bakery is the required plugin for the Theme and it comes with the Theme Package as well :)

Thanks.

Hello friend, I loved your theme very much. These demos do you have for setup so I just go tweaking? Beautiful theme!!!

Hi,

First of all thanks for showing your interest in Porto WordPress.

Yes, you can Import any Demo on your site, Please see this video: https://www.portotheme.com/wordpress/porto/documentation/installation-video/
and you can check our all Live Demo’s here: https://www.portotheme.com/wordpress/porto_landing/

Thanks.

Hello Developer,

Thank you for your amazing theme, but I have a IE display issue, my IE is IE11. please help me. Thank you very much.

My website: https://www.fyzplantextract.com

Hi,

Can you please contact us via our support system and provide us the WP Admin Login details of your site and the screenshot of your issue so we will check it for you on your site.

Thanks.


hi i wish to use this theme demo on my hosting server to check the theme speed. can you send me the demo theme files that i upload on my hosting server and test this before purchase

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but this is not possible, If you want to check the Theme Speed you can check it on our Live Demo’s here: https://www.portotheme.com/wordpress/porto_landing/

Thanks.

Still my favorite WP / WC theme! FYI: There is an issue introduced with either PORTO 4.11.4 OR 4.11.5 or maybe latest WP version (?); any plugin I try that used recaptcha (v2 checkbox or invisible, v3 new one) will not allow login to the website. You submit your logins, and it doesn’t do anything. This popped up suddenly on every PORTO website I have, so I had to remove invisible recaptcha but I prefer not to go without it for too long.

Hi,

Sorry for the inconvenience, but there is no Option in the Theme for adding/setting re-captcha on the Login Pop Up Form, So you have to use any third party plugin for it or it requires Customization, If you want our paid Customization services, you can contact our Customization team or hire any developer.

Thanks.


I explained it badly :). I know PORTO doesn’t include that functionality, but what I am saying is that a recent update to PORTO caused all recaptcha plugins to no longer work correctly and was curious if you had any ideas on this.

Interested in is theme but I have a couple of questions. 1. The logo you are using here https://www.portotheme.com/wordpress/porto/shop1/ on the demo. Its a small 2 layer logo. My logo is only 1 line and a bit longer. So what happens when I upload it and replace yours? Will it bring the menu display or adjust properly? 2. Is the checkout page customizable by default? The one i saw in the demo looked pretty crammed in a small space.

Hi,

First of all thanks for showing your interest in Porto WordPress.

1. Yeah, your Logo will also work perfectly on the site.

2. The Checkout page is not directly Customizable as it is an archive page so if you want to Customize it you have to Customize in the Theme core files.

Thanks.

Might seem like a bit much but could I send you a copy of my logo in a email? That way you can confirm that it will show properly and/or recommend a specific layout i should use? Just trying to be sure before i purchase. Please let me know if this is something you can do

Hi, can you add custom tabs in a product csv and import to woocommerce?

Hi,

No, Sorry to say that but this is not possible, Custom Tab is the Porto WordPress default functionality and if you are importing the products from any other site and the theme the other site is using also has the Custom Tab functionality as well but it will create an issue as both themes have different coding standards. So this is not possible, You have to add/insert custom tabs after Importing the products.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 19/02/2019. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Is there any Arabic example for your theme?

Please advise and look at the image link http://prntscr.com/o63126

Thank you

Please see image, the shop header is not set on default http://prntscr.com/o6406g

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