Discussion on Porto | Responsive WordPress + eCommerce Theme

SW-THEMES

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5717 comments found.

Ok, I’m back for more Porto love! :D How do I remove/change color of the border around the search-field that pops up when you click on magnifying-glass in header?

SW-support

SW-support Author Team

Hi,

Can you please tell us with the help of the screenshot? Which border do you want to remove?

Thanks

Here is an image: https://imgur.com/1H7QPrj :D

SW-support

SW-support Author Team

Hi,

Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change color value as per your requirement. Your issue will solve.

.fixed-header #header .searchform-popup .searchform { border-color: #f21d1d !important; }

Thanks.

qigustavo

qigustavo Purchased

Hi, I have a port license, I have installed on an old site but I deleted the site and now I can not register with the purchase code on another new site, how do I do?

SW-support

SW-support Author Team

Hi,

Please use the latest Porto theme version 4.0.2 on your site. We have removed this registration feature from our latest theme.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

krause54

krause54 Purchased

Hi,

I need to overlay the page title on banner block position. How can i easily do this? OR can you tell me how/where page title is being called into the theme current position?

Trying to lay page title on top of a slider in the banner block dynamically.

Thanks, Ryan.

SW-support

SW-support Author Team

Hi,

Sorry to say that this is not possible with the help of Theme Options this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.

The Page title is only showing in the Breadcrumbs, you can set the background image for breadcrumbs.

Thanks.

krause54

krause54 Purchased

Ok. we’ll figure it out and post the solution.

Turns out simply giving section.page-top a css position of absolute will get it done.

The theme is well coded to get it to work like that with minimal effort.

Thanks, Ryan.

Katch-Up

Katch-Up Purchased

Installing Demo Issue it gets stuck on – Processing menus….. why so?

Katch-Up

Katch-Up Purchased

Nevermind

SW-support

SW-support Author Team

Hi,

This error comes mostly when you never install and activated all the Theme required/recommended plugins. So please make sure that all the Theme required/recommended plugins which come with the theme package are installed and activated before installing a demo. Hope your issue will solve. If not then please contact us through our support system we will do it for you.

Thanks.



Hi,

Please check for me this site: http://kemquyen.com/. I had translate to Vietnamese, but at pages: http://kemquyen.com/thanh-toan/ and http://kemquyen.com/my-account/. Somewhere I cant translate it !?

I was used Loco translate and Poedit to fix but its still same. Nothing change.

SW-support

SW-support Author Team

Hi,

Please download and upload the translated files in wp-content/languages/themes folder. Also please deactivate loco translate plugin from your site.

https://www.dropbox.com/s/m9pmci9bt045ae5/porto-vi.zip?dl=0

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Katch-Up

Katch-Up Purchased

Theme color won’t change any suggestions I clicked Saved Changes.

SW-support

SW-support Author Team

Hi,

It happens due to the fact that a Cache system/plugin is enabled on the server. Please ask your hosting provider to temporarily disabled it for you (you can always enable it once you finish development or style changes of your site). Its a general practice in WordPress that cache plugins must be enabled ONLY after configuring website.

If your site is hosted on SiteGround then there is a plugin inside cPanel / WordPress admin panel, that you must disable & flush the cache. Plugin is called: SuperCacher

Thank you.

yobikit

yobikit Purchased

Hello Dear support . please help how could i change location of tag of each product to bottom of page.

SW-support

SW-support Author Team

Hi,

We do not understand your issue properly please explain your issue with the help of screenshot and provide us the URL of that screenshot.

Thanks.

kuchniewfm

kuchniewfm Purchased

Hi, it is great You replaced Ultimate VC Addons with Your own, but some Porto elements have bugs, for example Porto Info Box. In Porto Info Box settings Box Style > Boxed Style brokes the page, Hover Effect type does not work. It works fine with Box Style other than Boxed Style. I used Icon Style > Simple, Box Style > Icon at Top, Icon to display > Custom Image Icon, but the main thing is that Porto Icon Box is bad for SEO, bacause in source code of the page alt attribute is empty!!!
kuchniewfm

kuchniewfm Purchased

In Ultimate VC Addons Info Box it works good for SEO Please FIX it.

Hi

If you want to use the Ultimate addons for VC you can use it. We will give you the updated plugin always with the theme file. Please download the latest theme from ThemeForest, in theme.zip file you will find the plugins folder with the Ulitmate Add-ons plugin inside.

Thanks

I know i can use Ultimate addons elements, that is not the point. The point is that if You replace Ultimate addons elements with Your own elements please do them to work correct and good for SEO. That’s all.

idovision9

idovision9 Purchased

Hello,

We love your theme and have already purchased multiple licenses of the wordpress version. We want to purchase more in the future and are wondering whether there is a possibility to get a discount on future purchases.

Best Regards

SW-support

SW-support Author Team

Hi,

Sorry to say that we are not offering any discount on one or more than one theme licenses.

Thanks

kuchniewfm > I have noticed a few issues myself: Product Archives have a second border in the image frame, the single product image has a border to the right of the image frame, the Info Boxes just look drunk now, I’ll report it to support with some screen shots.

SW-support

SW-support Author Team

Hi,

Yes sure please contact us through our support system with site Login details so we will fix it for you.



Thanks.

Hi, I am using gravity form in my site. Due to this theme I am html code is not working in Gravity Form Confirmations (Thank You Message). It is coming a simple text even if i am doing html code. How to correct it?? It works with other templates. Thanks

Hi,

Please contact us through our support system with your site Login details so we will check and do it for you but after extending your support. Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand

Hello! I made the update of the theme, but the visual composer does not work correctly, it usually appears on the site, but it does not let me save the change I make. Do I have to activate the copy of the plugin?

Hi,

Please download the latest VC Plugin from the link below:https://smartwave.freshdesk.com/solution/articles/12000007851-latest-visual-composer-and-ultimate-addons-for-visual-composer

Thanks.



Hello Admin can you add infinite scrolling option on posts and products page.

Hi,

You can enable infinite scrolling on post page from Appearance >> Theme Options >> post >> Blog & Post Archive. Please see this screenshot for better understanding: https://prnt.sc/gz7ub6 and sorry to say that there is no option of the infinite scrolling on the product page.

Thanks.

Can you add infinite scrolling option in product page

Hi,

Sorry to say that there is no option of the infinite scrolling on the product page.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

With the blog / posts page, is it possible to make the “Read more” button bigger / to change the text and colour?

Hi,

Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change its values as per your requirement. Your issue will solve.

body .btn.btn-xs { padding: 10px 10px; font-size: 20px; background-color: red !important; }

Thanks.

How do I get the menu ad thing back up on my main menu where it showed the Free Shipping thing and the Many Back Guarantee and Customer Service it was within the Main menu anytime you clicked shop

SOLVED

Hi, I can’t find the gap element in porto 4.0.2. Also, there is no background option in row settings like before. Another problem is I can’t install Envato Toolkit plugin. (Error message – Download failed. A valid URL was not provided.)

Hi,

The Gap element is coming from ultimate Add-ons for VC plugin. If you install the plugin again on your site you will see the Gap Element also the Background option in row settings as well.

For the Toolkit plugin, we have checked in our theme it is working fine with our latest Porto 4.0.2 version. If you have any issue with it please purchase the support extension first then send us your site login details through our support system because your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

My Menu ad in my Top menu is not showing as should

https://ibb.co/k09Eo6

Hi,

Your issue has been solved please check your ticket status and check your site after removing the browser cache and please see these screenshots: https://prnt.sc/gz8rq1 & https://prnt.sc/gz8rrs

Thanks.

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