SW-THEMES

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6053 comments found.

Hi, i am pretty sure, i will buy your themes when i get confirm design from my boss. plz let me ask a little sir. “i use polylang. when i change font, chrome can read correct font. But it does not show correctly when i use firefox .”

I hope you can help.

SW-support

SW-support Author Team

Hi,

First of all thanks for showing interest in Porto WordPress.

It’s better to ask that question from Polylang support they will give you the best solution.

Thanks.

stoyland

stoyland Purchased

Thanks for the great theme. After updating Porto version 3.3.x of version 4.0.5, there was a problem with displaying search on the site. 1) The text (“Search” in the search box is shifted down in my working version of the Chrome browser (version 49.0.2623.112 m). On new browser OK but not all use newer versions of the browser. 2) With a sticky header, the Cart and the Search icons are located one under the other https://prnt.sc/hks3w7 3) On the mobile version, the Cart and the Search icons are not displayed at all.
SW-support

SW-support Author Team

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS. Your all issues will solve.

@media (max-width: 767px){ #header.header-corporate:not(.header-10) .header-main .searchform-popup{ display: inline-block !important; } } .sticky-header .main-menu-wrap .menu-right { width: 0px !important; }

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Thank you, problem solved. I plan to purchase support surely, I already prolonged before. But I hope to catch the moment when there is a discount. A week ago I put it in the cart but did not have time to pay it and the next day the price was already 2 times higher.

Hi,

Yes, there was a discount on Porto WordPress a few days ago but now it has its regular price.

Thanks.

Hi again, is there a way to get a demo page code without having to install the whole demo? I love some page layouts on some demos, but I don’t want to have to download everything in order to get the desired layout.

SW-support

SW-support Author Team

Hi,

Yes, you can get a demo page code but for that, you need to install that demo on localhost and then go to the backend of that demo page and copy the code of that page and paste that code into your live site. Your issue will solve.

Thanks.

Boa tarde. Estou utilizando o shop 4 , preciso de uma opção no menu para o cliente que esta entrando pela primeira vez no site se cadastra no mesmo e criar uma senha para ele. Como faço isso?? a opção que tem na loja é somente de loguin do cliente que já passui cadastro e o cliente que nunca entrou no site e esta entrando pela primeira vez como ele se cadastra no mesmo??

SW-support

SW-support Author Team

Hi,

You for enabling registration on my account page you need to enable it from Woocommerce >> Setting >> Accounts. Please see this screenshot: https://prnt.sc/hl38vd and also enable it from Appearance >> Theme Options >> Menu. Please see this screenshot for better understanding: https://prnt.sc/hl38w0 your issue will solve.

Thanks.

Só mais uma dúvida como faço para colocar meu site em PORTUGUES? e gostaria de deixar ele com opção no inglês também mais o idioma principal preciso em Portugues.

SW-support

SW-support Author Team

Hi,

For making your site multilingual you can use any one plugin from these two plugins.

1. WPML: https://wpml.org
2. Polylang: https://wordpress.org/plugins/polylang/

These plugins are compatible with our latest Theme you can check it here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

Thanks.

rakyu

rakyu Purchased

Hey i bought this theme a while ago and i installed it now on a site and after i did install it and chose a demo i tryed to go to theme option and i get this error: “Fatal error: Out of memory (allocated 197132288) (tried to allocate 130968 bytes) in /home2/abahabahaba/public_html/wp-content/themes/porto/inc/admin/scssphp/src/Compiler.php on line 3713” can anyone tell me why is that ?

And i can’t press any buttons on the slidebar in theme option like skin or something else

Hi,

Please contact us through our support system with your site WP Admin and CPanel Admin Login details so we will install the latest theme on your site but after extending your support because your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Please contact us through our support system with your site WP Admin and CPanel Admin Login details so we will install the latest theme on your site but after extending your support because your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

rakyu

rakyu Purchased

Yeah, thank you but no i don’t have 41$ every 6 months to renew the support because the theme I paid money for dosen’t work on my website..

jedanbaja

jedanbaja Purchased

With latest wordpress update and latest theme 4.0.5, visual composer dont work anymore( can not save changes). U need to update visual composer to latest version to fix this.

SW-support

SW-support Author Team

Hi,

You can download the latest plugins from the link below:

https://smartwave.freshdesk.com/solution/articles/12000007851-latest-visual-composer-and-ultimate-addons-for-visual-composer

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

jedanbaja

jedanbaja Purchased

Hi,downloaded latest visual composer from link U sent and now all ok.Thanks for help.

SW-support

SW-support Author Team

Most welcome:-)

If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us. Have a great day :-)

adare

adare Purchased

I bought the website in 2015 and I have not developed it yet tomorrow I installed it with 0 but my question is: if I bought the website in 2015 and installed it tomorrow the template already comes with the last update of December 7, 2017?

SW-support

SW-support Author Team

Hi,

Please go to download page from ThemeForest account then download the latest theme from Themeforest and update it on your site.

Please read and follow the instructions given in the theme documentation here about the theme update: http://newsmartwave.net/wordpress/porto/documentation/#update

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, since yesterday that the Masonry Post Grid is showing only one item instead of all items from each category and the same is happening on other categories when using that module, can anybody help?

SW-support

SW-support Author Team

Hi,

Have you purchased the theme? If yes, then can you please contact us through your theme purchased account to get the support of the theme.

Thanks

yes, i am the user below (leonelbernardino), sorry, only after posting i noticed i was with the wrong account and couldnt find the option to delete this comment.

SW-support

SW-support Author Team

Hi,

You have got the reply of your purchased account comment.

Thanks.

Hello, since yesterday that the Masonry Post Grid is showing only one item instead of all items from each category and the same is happening on other categories when using that module, can anybody help?

SW-support

SW-support Author Team

Hi,

We have checked our latest Theme and does found this issue if you have an issue then contact us through our support system with your site Admin Login details after extending your support extension your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

I understand but if there is a problem with the template then i think you should update it as i havent done anything wrong working with the website

SW-support

SW-support Author Team

Hi,

No, as I mentioned earlier that there is no issue in the template. This issue is in only on your site not in the Porto latest theme. Please purchase the support extension then we will check and solve the issue on your site after debugging.

Thanks

Bronhy

Bronhy Purchased

I bought this theme few days ago. I must say that the theme is really slow if I knew this beforehand I would not buy it.

i would also like to address the fact that the shop8 theme has a bug.

If you scroll down on the page after the header transitions to the sticky header view. The shopping basket/cart position is wrong at the same time if you hover over the basket a search button appears right over the basket making the visual appearance even more wrong.

I am really thinking of contacting themeforest for refund. Is there anything i could do to get it faster this is just terrible?

Hi,

Please read and follow the instructions given in the theme documentation about the site speed up: http://newsmartwave.net/wordpress/porto/documentation/#speedup

OR

For Speed improvement of your site, there are a number of issues which could be implemented to improve the performance, this in return will allow Theme to perform better. Please see suggestions to improve your site speed at the link below: https://goo.gl/1g1MNh Further, this is best and comprehensive guide to speed up your website, we highly recommend to follow it: https://www.dropbox.com/s/djgfw8whwx607is/The%20Need%20For%20Site%20Speed.pdf?dl=1

And we have tested our latest Theme demo and does not find any issue if you have an issue then contact us through our support system we will solve it for you.

Thanks.

Hi, Visual composer not working, How to fix

Hi,

Please download the latest plugin from the link given below and update it on your site your issue will solve.

https://smartwave.freshdesk.com/solution/articles/12000007851-latest-visual-composer-and-ultimate-addons-for-visual-composer

Thanks.

after I upgraded to the latest version of porto, it turns out the mobile display is ugly, not as good as the previous version, no serach column in mobile view

Hi,

Please provide us your site URL so we will set a CSS for your site.

Thanks.

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