p-themes

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6698 comments found.

These new files from Woo 3.3.3 are not compatible with your theme product-thumbnails.php and product-image.php

SW-support

SW-support Author Team

Hi,

Unfortunately we release our new updated theme on 22 FEB 2018 and also Woocommerce released its new update on the same day that is why two files are outdated and our development team is working on it and soon within couple of days you will find an updated theme with 100 % compatible with the latest woocommerce until that please be patience.

Thanks for your understanding.

You need to hurry up on this as it cause single product page to load slow and also issue server errors. Not happy at all!

kornchai

kornchai Purchased

Hi, How do I align the menu to Justified? and next version I think you will input it to theme.

SW-support

SW-support Author Team

Hi,

You can align menu to justify editing the parent menu item: https://prnt.sc/ij12bo

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

it is possible to make instead of a order now to maken an call me button or make an appointment button? I want to show maybe products without prices and i want to call them if they want.

SW-support

SW-support Author Team

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but you can not make call button but if you want you can change product page to catalog page and hide add to cart button and price and wishlist as per your requirement. Please see this screenshot: https://prnt.sc/ij13d8

Thanks.

leb07

leb07 Purchased

Ola accurate Oporto | Responsive WordPress + eCommerce Theme v.4.1.5, anyone can help me here I will be grateful

SW-support

SW-support Author Team

Hi,

Can you please share the issue you are facing with us.

Thanks.

Hello Support – Support is OK the way you provide. here is some suggestion.

Please let the customer know how you have solved the issue, so that they solve it at their end if the same issue arises in the future.

Custom CSS becomes un-manage able after sometime and it should be kept only very special/advance need common option should have options in the theme options panel it self.

Many Common options are missing (not offered) in the theme option. Skin Option for Margins for Logo in Header/Menu Option for Mobile Logo Color/Font – Background / Text – Body Header etc. for included/supported plugins eg. woo-commerce – For Product Name, Price, Both Descriptions, Tabs, Side Bars, buttons etc. Custom Tabs Options – Content – Colors.

Plugin Specific WC Mobile – Option to enable shop link/icon on the menu Columns for Desktop and Mobile

I am now learning your theme and had started experiencing it (I also use AVADA and I appreciate the way have offered the option for theme elements and plugins)

Can I aspect full dark theme Demo

I would like to suggest you to have a skin option for Light and Dark Skins in future update.

Warm Regards Shishir

SW-support

SW-support Author Team

Hi,

Thank you dear for sharing your experience and suggestion with us.

I am forwarding your suggestion as a feature request to our development team and they will look through it in next coming updates.

Thanks for contacting us :)

Raykai

Raykai Purchased

your support websites “ticket site” is not working. Im getting a “This site can’t be reached”

I cant save anything i change in my Porto theme option. Version 4.20

Support website not working?

margiela

margiela Purchased

after last updated theme my website crashing …... Support website not working?

Bad Service, Stay away. Spend your money somewhere else. Horrible Pakistani Company.

Support dont work, VERY SERIOUS ISSUES WITH THEME UPDATE !!!!!!

Hello support don’t work i have problem and i submit a ticket with product tab(video attached ) please reply me asap

I am trying to receive support and your help for a few days now and it is very urgent and you are not helping me!! I need help today this is outrageous my website looks bad !!!! I have talked to you over email and said that I can’t update link colors and logo in sticky menu – it wont “read” the changed in theme options under skin > main menu > Link Color in Sticky Header. and under general > logos > Logo in Sticky Menu. You have told me that this is permission issue but this isnt true, because I have changed entire css folder to 777 (tried 755 also) permission as you tols me. PLUS – I have provided you my login details and you havent helped me. THIS IS URGENT! please!

Please tell me how to make inactive the blocks on the left side: Price Range, Colors, Sizes. I want these blocks to not be visible on the left, since my products doesn’t have such characteristics. Thank you

Hello to all Give your friends time to find and fix the problems. There are no perfect Theme without errors Even WordPress and Woocoomerce also want time to fix. Hurry upgrades are causing these problems. Give it a little time to get things right Thank you

Hi, when I click “add to whislist” and then “remove it” (in product detail) it redirects me to the main page and the product stays in whislist. Can you tell me where the problem might be? Thx

Hello,

I have recently purchased your theme.

Now i am trying to access support item but i cant you can see this here—https://prnt.sc/ijggfg

where can i find online documention to get start off???

Thanks in advance

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