23226 comments found.
Has the word rotator been removed? I see it in the demo on your site, but it’s not in my package from Theme Forest.
Please enable this shortcode in Ultimate > Module on admin left navigation.
Hello. I have a problem when I import demo – import dummy content. It’s not work in my website. It redirect to 404 page and my domain is : tibobilo.com. How can I do now to fix that ?
Security Patch for visual composer is bee issued or not yet ? Its costing us money and time …
?
If you updated visual composer plugin in the current porto version, will be fix this issue. We will embed again this updated plugin in latest version.
Hello, in the Single Portfolio “View” I got the Featured Image next to my Portfolio Description. And I usually add that same image together with more images in a nice Grid in the description. So the Featured Image appears twice and messes up the Layout a bit (the content is squeezed to the right side)
I noticed I can change the size “Full, Large, Medium” in the Porto Settings -> Portfolio -> Single Portfolio
But how can it be hidden? Is there a “nicer” way than just to display.none it in the css?
/Portfolio Layout/ .portfolio-image.single{ display:none; }
Cheers
Hi, Could you send me a testing url?
How do I set the featured images of my posts in my category page to be on the same size?
Hi, You should upload the images with the same size.
Hi I have problem with search form I have the same problem that user born4design had 5 months ago: “The search box doesnt work correctly on my website. I would like to know why and how can I fix it?” I would like that result should be ordered by Title descending first. How I can do it?
Search is very dependent on case letter.
Hi, I think this is woocommerce issue. We didn’t changed the search function.
Hi, I am developing a website from scratch (no wordpress). Can I use this theme? Do you have html for all the demos included in the theme download?
We do not have html version at the moment.
Hi, I’m working on a porto website for my client. Somehow the wishlist page cannot be accessed. How should I fix this? Thanks
Please contact us through support page
I really like this theme… I was going to buy this theme; but who leaves such a successful theme (100+ sales a week) without support for 2 weeks and goes on vacation… Specially when everyone is having issues with LIVE sites and need immediate support… This will cause you to loose a lot of current and future clients… Big NO NO…
Please send me the issues through support page. Regards.
I have problem with theme, don’t compatibility WPML, show me page blank !!
Please send me wp admin and ftp accounts through support page. Let me check.
I.m using the Porto theme and I’m trying to add a text layer to a slide using Masterslider. The preview looks ok, but when I save the text is much smaller and grey instead of white. Can you help me out? Thanks in advance.
Hi, Could you reference master slider documentation? If you couldn’t fix, please send me wp admin and ftp accounts and a screenshot through support page.
You have to solve the problems, you can’t just go away for 2 weeks when everyone is having the update issue with visual composer. What are you thinking?
We will embed again the updated plugins in porto latest version.
Hi, I was trying to edit the product columns on product archives, how do edit the css of this page?
When im set the Container Max Width to 1024 , the top menus, main menus and pages overlapping outside the box? Any suggest?
Actually i really want to set my web looks like ecommerce 5… how do i do that?
Could you reduce the top level menu items?
So I just purchased this theme yesterday and when I activate all the plugins, the site looks fine, but the WordPress administration pages (the ones you use to build the site) are all blank. So they are on vacation for another 16 days? You’ve got to be kidding me…
Hi, Please send me wp admin and ftp accounts through support page. Let me check.
Hi, I’m having issues again with the Theme Options. Now I have a Fatal Error displayed. Something to do with Less_Exception_Compiler.
Can you help?
OK BOYS & GIRLS. IF ANY OF YOU HAVE AN ISSUE WITH YOUR WEBSITE, I SUGGEST YOU SUCK IT UP AND TRY TO SOLVE YOUR PROBLEMS OR … GO ON VACATION FOR 2 WEEKS UNTIL THESE DEVELOPER GUYS FINISH THEIR HOLIDAYS.
This is just awesome!!! I’ll go tell my boss that I need to take a vacation now. 
Guys, seriously now, I can’t update the CSS on my website at all. Not even by messing around with the theme.css file. I need a solution to this FATAL ERROR that appears in my Theme Options. I need something to sort of solution to make this thing work.
Hi, Please send me wp admin and ftp accounts through support page. Let me check.
DEAR OUR CUSTOMERS, IMPORTANT MESSAGE!
We’re on vocation at the moment, will be back in 2 weeks. We will check all tickets and reply immediately once we’re back from vocation.
……………………………………………………………………
Sorry for the inconvenience.
Regards, Smartwave Team
i am a developer for http://www.industryaccess.com.au/. i am facing an issue with sticky header . can u please try scrolling either it disappears or it give s a jerk. can we stop this from disappearing and jerking?
Hi,
How can create a page, same template layout and duplicate?
Hi, Could you install a testing site and import demo using the alternative method? Please copy the page content and page options, view options on a live site. I don’t have another solution.
Hallo, i have a problem. whan a unregistred user want to order a item in eshop with porto theme, is not posible to see the shopping cart. After you add the item to cart and than you click “shopping cart” the item is there, but whan you click to checkout it say “no items in shopping cart” . wha i directly click to checkout whan i add the item to the shopping cart, there is not posible to order it. some problem with the theme, becouse if i try to use the free wootheme it works perfect. It must be the theme issue. please help me please
thank jakub
