1114 comments found.
Hi, great theme.
Just a question: I’d like your “homepage14” demo. Can I add some features from your other homepage demo (likes the banner, tabular content) to homepage14?
Thanks
Hi
Can you post the question with the account you bought the theme with or even better post it on our forum.
You can create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support any other way.
http://support-rt.com/Thank you.
Best regards, Theme support
Hi, no I can’t. As it was clearly a simple pre-purchase question!
Hello,
Sorry about the previous answer! Sure you can combine elements from the different templates or you can create your own by using the template builder modules. When you purchase you can download all the sample demo page from this page http://support-rt.com/forums/topic/tutorial-demo-website-templates-sample-contents/
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Hi,
Is it possible to install more fonts by myself on this theme? Thank you.
Hi,
What fonts do you mean? Google? Yes.
there are several threads on the forum
http://support-rt.com/forums/topic/adding-new-google-fonts/http://support-rt.com/forums/topic/self-hosted-font/
http://support-rt.com/forums/topic/change-heading-fonts-in-rt-theme-18/
http://support-rt.com/forums/topic/normalize-strongbold-text
http://support-rt.com/forums/topic/photo-gallery-images-with-thick-border/
If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Hello,
We updated theme to 1.8.2. After that when we try to edit layer slider, we got error messages below.
“Uncaught ReferenceError: newMediaUploader is not defined” in Layer Slider admin.js on line 921
“Uncaught TypeError: jQuery(...).children(...).draggable is not a function” in Layer Slider admin.js on line 1177
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we can’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Hi I sent you email a week ago but i haven’t reply from you. i started building my website but “item’ for view Cart doesn’t work. when i click it, nothing change. here’s the website www.printingst.com
Hi
We replied in the forum to you the same day you posted the question. We dont get email replies. You need to reply in the thread.
http://support-rt.com/forums/topic/view-cart-doesnt-work/Please keep using the forum thread to get support.
Best regards,
Hi have this theme megu menu with image ? when i tried to add html tag in menu description it does not support and remove tags…i also tried to add img but no img ? how to use menu with html tags ?
Hi
Its documented here
http://support-rt.com/forums/topic/rttheme-18-menu-tutorial/http://support-rt.com/forums/topic/tutorial-decreasing-the-padding-between-main-navigation-items/
http://support-rt.com/forums/topic/rttheme-18-ubermenu-integration/
If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Is there a way to disable the floating sidebar on the blog? The sidebar is too tall, and you have to scroll all the way to the bottom of the posts to see the bottom of the sidebar.
Hello,
Yes, you can disable them via General Options -> MISCELLANEOUS OPTIONS -> Floating Sidebars
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thanks for purchasing our themes Best Regards
Thanks!
Hi, I would like to find out if I can disable the shop functionality in the theme. Also, can i make other requirements for the portfolio..like if I do not want to use it as a project, maybe for a real estate requirments
Hi,
Please ask your questions with the account you purchased the theme and use support forum at http://support-rt.com Thank you.
Hello
A small question how to set-up SEO in your theme ?
Do you have any SEO plugin that you could recommend that would work with your theme ?
Hi
The yoast seo works, the all in one seo plugin works.
http://support-rt.com/forums/topic/rt-18-templates-and-seo-yoast/If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Hello Support Team! I am about to purchase your great R18 theme. Do you can send me after my purchase yje import file of the actual content in the demo version please?
Hello,
Sure, you can find all demo related data on this page http://support-rt.com/forums/topic/tutorial-demo-website-templates-sample-contents/
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Great…I’ll be proceeding with the purchase within the next 3 hours. Regards from Costa Rica
I installed the theme, it only shows a white page on my website…
Hi
Can you please post in here questions with the themeforest account you bought the theme with or even better create a forum account and post it in there.
Thank you
http://support-rt.com
Best regards,
Theme support
Hello, i like to change the slug “http://..../product-showcase/.....” to “http://..../Alquiler-de-maquinaria/.....”. it’s posible???
best regards.
Hi
Please checkout the theme product settings. You can change it in there.
If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
is it possible to Control the amount of related Products? (I cannot find any settings for that, and I´m getting the feeeling that it´s limited)
Hi,
It is controlled by manually. It shows all the products you selected for the product.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
¿Do you have a tutorial to know how to work the SEO on this template? I have customer with this template and i’ve configure the Seo Yoast Pluging but…it’s no easy for me find where do i have to work with seo here. Can you give me an email to send you my customer site? Regards.
Hi
I am sorry but unfortunately the seo and how the yoast seo plugin works is not part of the theme nor is it legible for support.
Yoast the SEO plugin builder provides support and has all kinds of tutorials and i also believe paid support on a perfect website SEO.
We cant provide such service as SEO has nothing todo with the working of our theme. The theme is optimized for SEO and has all the H-tags and other related SEO code in the right place where they should be.
https://yoast.com/academy/Best regards,
Theme support
i usde the woocommerce update the product picture . why the product pictures are so so big , how can i make the same and samllproduct picture size , , i had try set >woocoomerce >seting>product>display>to produc to imgaes size , but they are still not work , how to they can work ,this is my webiste :www.monavisadoors.com you can check it, pls help me
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there?
http://support-rt.com/Thank you.
Best regards,
Theme support
ok
How do you change image size in the “content box with image”? I selected “rounded with pin and b/w image effect” but I’m getting oval images and are rather small. I’d prefer round and larger. So how do I go about this?
Hi
You need to use square images 400×400 px.
If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
My subscription code registered by others , my mailbox is not receiving e-mail , I can not change the password. I need to go into technical advice , please help me , I am very anxious.i can’t into Registered.
hi why your send the purchase code is not work , i want to change the password , but my email can’t recevied it , how can i to , pls help me , i had send the email to your , but nobody answer ?
My subscription code registered by others
Presale Q.
On your demo are all submenus open on response menu. Is this possible to change, because this is not user frendly.
Thanks
Hi,
I am sorry, but it is not available by the developers design. I will bring this thread to the developers attention.
We have a alternate theme menu tutorial for ubermenu. I think that has that ability, but its sold seperately.
http://support-rt.com/forums/forum/wordpress-themes/rt-theme-18-wordpress/Best regards,
Theme Support.
Hello, How can I enter a brief description under the items in the sub-menu?
Hi
You can find the answer in our forum
http://support-rt.com/forums/topic/rttheme-18-menu-tutorial/You can create a user account with your purchase key.
If you have any further questions please post them in the forum
http://support-rt.comBest regards,
Theme support
Hi,
Could you please tell me if it is possible to completely remove the “products” slug? I’m talking about Products showcase.
I’m using the template in a website with 3 different languages and “products” or another words doesn’t go well for all the languages.
So I would have a URL like this http://www.website.it/en/product-name.
is this possible?
Hi
I am sorry, but such is not available by the developers design. I will bring this thread to the developers attention and if he decides to implement the suggestion you will see in one of the next updates.
However if you see no further information on this here or in a future update release overview of what has been added. adjusted or fixed, then he has decided against.
If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
