705 comments found.
Hi, i recently bought your template but it doesn’t run on wordpress 4.3. When will you release an update compatible with this version? Thanks in advance 
Hi,
Just can’t commit on any particular date, hopefully update will be released soon. Also to mention, we haven’t got reports from our users that theme is in conflict with WP 4.3.
Qode
Hey nbcjack. Did you look at the footer setting and make sure Show footer widget area is checked?
Good thinking, thanks for the help.
Dear admin,
I have a problem with the main slider. We have even used demo XML. It was working ok but since a while the top menu is pushing the slider below and leaves a blank on the top of the slider. Can you please give us support for?
We have another problem with the footer column. When we try to set Footer 1,2,3 and 4 nothing gets published even though we add all content for. Please help…
All the best
Related URL: http://www.esthairtransplant.com
Hi,
Since this is closely related to your theme setup we advise you to submit a ticket to our support team at http://qode.ticksy.com and include link to page where slider is used.
Qode
Hi,
I posted a ticket 2 days ago and haven’t had a response yet. Private Ticket #547076
Thanks, Cyan
Hi,
As far as we can see, you’ve replied to your comment, which pushed your ticket down the list. Our support agents handle tickets by time of arrival, those rules are listed on http://qode.ticksy.com
Anyway, you will be notified when your ticket is answered.
Qode
Hi friend,
I would like to know if it is compatible with pluguins :
Calendarize it! for WordPress Contact Form 7 NextGEN Gallery by Photocrati NextGEN Plus by Photocrati
Hi,
Thanks for interesting in our theme. Answer is negative, we haven’t tested our theme with those plugins and can’t promise they will work flawlessly.
Qode
Good afternoon,
How do I edit the height of the page?
Hi,
You can try with this line of code, paste it into Qode Options > Global > Custom CSS:
.content { min-height: inherit !important; }
If this doesn’t help we advise you to contact our support team at http://qode.ticksy.com and include link to pages/site.
Qode
Hey First off great theme for the Meta Keywords in the theme options tab. In to separate the keywords do I need to put a comma in between the keywords just making sure
Best,
Hi,
Thanks for those nice words.
Just when you’re using meta tag keywords within html editor – comma separated.
Qode
I tried using unsuccessfully FancyBox. For example, I added a link to an image for zooming. The image opens it just me in a new browser tab, but the library does not work with the zoom in a popup window.
Hi,
Could you please submit a ticket on https://qode.ticksy.com/ and our support will help you about this.
Qode
I have a problem. After uploading the files using FTP, when active Lounge theme only shows me a blank page. What should I do to fix it?
Hi,
Since this is related to your particular theme/server setup please submit a ticket to our support team at http://qode.ticksy.com. Make sure to include a link to your site as well as temporary WP and FTP credentials in private message.
Qode
Hello,
I’m trying to get the “Mobile Menu” to display the name of the “Main Menu” or any other name in this case. I can’t seem to be able to do this. Is this possible? Right now the when on mobile the menu is just a grey rectangle wit the “three lines” nav image ~ which I need to make “more intuitive” and the name would fix this.
Thank you!
Hi,
This can be achieved with a custom CSS snippet, so, we advise you to submit a ticket to our support team at http://qode.ticksy.com and they will assist you on this issue.
Qode
Hello, is it possible to install Visual Composer and Ultimate Visual Composer on the theme? Thanks for your reply!
Hi,
Unfortunately we’ve not tested this page builder plugin with our theme and therefore cannot provide you with much useful input when it comes to plugin compatibility. Thanks for understanding.
Qode
Love the theme, but want to figure out how to customize the size of the header above the navigation. Please help.
Hi,
A little bit of CSS code should come in handy here. Please submit a ticket to our support team at https://qode.ticksy.com/ and they’ll have a closer look at your website layout and see what they can do to help.
Qode
How do I make the testimonial text limit longer?
Hi,
Perhaps something can be with a template modification. Please submit a ticket to our support team at http://qode.ticksy.com/ and they’ll have a closer look at your website and see what they can do to help.
Qode
Hey First off great theme I do have a question
I would like to create two separate portfolio pages I have about 6 categories is there anyway to select specific categories to the portfolio pages for example
portfolio page 1 would have: Filter: cat1, cat4 cat 6 cat 2
portfolio page 2 would have: Filter: cat 3 cat 5
I’m using the portfolio shortcode but it does not seem to work when trying to select specific categories [portfolio_list columns=’3’ number=’40’ category=’cat1, cat5’ selected_projects=’’ filter=’yes’]
when I just leave one category for example it works [portfolio_list columns=’3’ number=’40’ category=’cat1’ selected_projects=’’ filter=’yes’]
Can you only add on category at a time? if so is there an alternative solution like maybe eliminating a category rather than selecting
Thanks again
?Hi,
You can specify only one category or all categories to be listed in a Portfolio List.
So, to have multiple portfolio lists on multiple page you’d have to perform the following steps:
Go to your WP Admin -> Portfolio -> Categories -> And create two main categories(for example).
Then, inside the first main category add: “category 1”, “category 2” and “category 3” categories and add your single portfolio items to these categories.
Next, inside the second main category add -> “category 4” and “category 5” categories and include other single portfolio items to these categories.
Finally, create a page and insert a Portfolio List shortcode. In your Portfolio List shortcode set the first main category slug only and save. This way only the subcategories of the first main category will be displayed in the portfolio list. Similarly you could set another portfolio list on another page with a different main category which would list out its child categories and so on. Going from there you could create as many parent categories as you’d like and assign various child categories to them and have them listed on any page of your site.
Hope this helps.
Qode
Hi, Is it possible to change the url of the portfolio page :
mydomain.com/portfolio_page/...
It will be nice to change the ”/portfolio_page/”
Thanks
Hi,
Please go to your theme folder/functions.php file. Open this file in a text editor and search for Create Portfolio post type section. There, find this part of code and modify the slug – http://screencast.com/t/K4Gf5Bigu
Save and re-upload your file onto your server.
Qode
Thanks you !
You’re welcome
Qode
Hello,
At first I get a Google Fonts issue, in which i’m able to fix with the first few characters of the google-fonts.php file.
<?phpglobal $fontArrays;
There is no space as you can see after the <?php and I add that space, and it works.
However,
After this, I cannot seem to get anything in the Qode settings in the back end to work. The logo, the colour scheme, etc. Nothing works.
I cannot even seem to figure out how to get the parallax to go full width!
http://64.34.111.20/~ptbomortgagePlease advise!
Hi,
Please submit a ticket to our support team at https://qode.ticksy.com/ with your temp WP Admin access included so that they may have a closer look at your settings in the back-end and see what they can do to help resolve this issue.
Qode
I’ve submitted a ticket and got no response.
Hi,
Our support team is working on all active tickets as we speak and will get back to you on your ticket as soon as possible. Thank you for your patience.
Qode
Warning: in_array() expects parameter 2 to be array, null given in /home/rayfab5/public_html/wp-content/themes/lounge/includes/qode-menu.php on line 339 what’s wrong?
Hi,
Please submit ticket to https://qode.ticksy.com/ and include WP admin access so we can take a look at the error. Please post ticket ID here.
Qode
Hi!
The themeupdater does not work. I have put my account name and API in it but it’s still on v. 1.3.1! I did this when the theme was installed.
- Thomas
Hi Thomas,
Please double-check that you’ve performed the necessary steps to update your theme:
How to upgrade Lounge theme? If you are using FileZilla, please read this before you copy files: http://stackoverflow.com/questions/554960/how-can-i-stop-filezilla-changing-my-linebreaks You can upgrade our theme by performing following steps: 1. Download latest theme main file from ThemeForest 2. Extract it and locate lounge.zip 3. Extract lounge.zip and locate lounge folder 4. Copy/Replace the content of lounge folder to /wp-content/themes/lounge folder of your web site. Using this method, none of existing content or settings will be lost.
If the issue persists, please submit a ticket to our support team at http://qode.ticksy.com/ and they’ll have a closer look at this and see what they can do to help
Qode
Hi Qode. Thank you for kind response. What is the updater in theme theme-settings then for? It isn’t easy to access those files and replace them with the new ones just like that, i think. Thx. Kind regards.
Hi,
Please submit a ticket to our support team at http://qode.ticksy.com/ and they’ll have a closer look at your admin panel in the back-end and see to which updater you’re exactly referring to.
Qode
Hi! i have some problems with the menu on my site http://tierisch-gute-familienbegleitung.at
i get the following error if i select a menu item. no text, no slider is visible. if i reload the menu item (shift-reload) – text, pics and slider are visible?!
Message: [Error] SyntaxError: Unexpected token ’:’. Parse error.
thx for help
Hi,
Can you please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can take a look at the issue?
Qode
ok, thx so much
My name is Dzeine and I have a problem with Porfolio..I am bought Regular license. I really like this theme and I very much hope that you are going to help me with some problems. I want to say that I’m not working professionally with sites,please Help me in great detail. I have put pictures and have a coda,but I do not know what to do with it that these photos get my porfolio page. I very much hope that you will help me. Thank you.
Hi Dzeine,
Please submit a ticket to our support team at http://qode.ticksy.com/ and they’ll have a closer look at your site and see what they can do to help you resolve the issues you’re experiencing.
Qode
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