QODE

QODE supports this item

Supported

686 comments found.

Hi. I renewed my license but can not add support questions due to error message: “code not valid”. Here is my question:

​Hi,

I have tried several different contact forms, including contact form 7 and jetpacks contact form, but emails are not arriving when the forms are being sent in. I have troubleshooted but can not find the reason. Could you have a look please? Thank you.

Website: http://hvaskaltil.no

Hello,

First ask your hosting service does your mail server is enabled for your site? If no they need to enable mail server and you fill fix this problem.

Also, make sure that mail form is configured propperly http://contactform7.com/setting-up-mail/ , and in case that you continue to have problems, you may consider contacting their support https://wordpress.org/support/plugin/contact-form-7 since they are much more familiar with their own plugin.

Probably due to some connection error you were unable to submit a ticket, so please try again, and submit a private ticket at https://qode.ticksy.com with WordPress admin credentials, and our support will investigate this on your installation.

Qode

Hello,

Is theme compatible with Yoast? Is there still a modification to do in header.php in order to make it work fine?

Thanks in advance. Kind regards.

Hi again,

We are sorry for misunderstanding. Lounge theme is also compatible with Yoast. Only problem may be duplicated tags because of title call from the header.php, but this function was reviewed by the WordPress, and it is no longer outdated, so even if Yoast plugin show you the message about title tag, note that this is not the issue anymore.

Qode

Thanks for this answer. I was wondering why Yoast showed the message about wrong title tags with almost all themes I used.

You’re welcome,

If you have any other questions, just let us know and we’ll be happy to reply.

Qode

Hi, my support expired, but I’m experiencing a compatibility issue, I hope you can help. At the following url many events should be showing but they does not. I updated the theme, deactivated all the plugins but nothing changed, only switching to one of the defaults WP themes the events are shown. http://www.rotaract2120.com/eventi/​

Thanks in advance.

Kind regards

Hello,

Access page directly, and do no load home page first or any other page. Open link to that page for your first reply for example.

Qode

Hi, I got it.

Thank you so much.

You’re welcome.

Problem with logo on main header: No matter what I do I cannot get the logo to change, it remains the “Lounge” logo. I’ve gone through Qode in the head and footer sections and also made my logo exactly the same dimensions as the lounge logo (152×21). When I upload the .png of my logo the box stays blank. If I click “save” and then preview my site either NO logo appears, or an error-looking box that just has the text “logo” inside of it, but not my actual logo icon.

I cannot see anywhere else on the site to change this, and it’s not working from the QODE section. HELP

Hello,

Please submit a private ticket at https://qode.ticksy.com and provide WordPress and FTP admin credentials in your ticket, and our support will check this on your end.

Qode

httdev

httdev Purchased

Hello, I was wondering how you can nest rows inside each other? I have a 2 column row and in the first column I’d like to place a 3 column row. IS that possible?

Thank you.

QODE

QODE Author

Hi again,

Sorry for the miss :( . Inner row cannot be achieved in Lounge theme. Visual Composer or some other page builder is required in order to try to achieve that.

Qode

httdev

httdev Purchased

No worries! Thank you for clearing that up. Visual Composer it is then.

QODE

QODE Author

You’re welcome.

Best Regards, Qode

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