114 comments found.
Hello! I am finding the Stamp theme a little difficult. I am trying to customize my menu and remove some of the many pages that I don’t need. When I delete the pages I don’t want they still show up on my site only they say 404 page not found.
Not sure what I am doing wrong. Any help would be great! Thank you very much in advance.
Please disregard the above post! I just figured it all out!! YAY SO HAPPY WITH THIS THEME!!!
Thank you!!!!
Hi,
Thank you for purchasing!
Probably you were erasing the pages, but you were not managing the menu properly, right? This is because when you erase a page it does not get erased from the menu automatically (this happens with all themes by the way).
Cheers 
Hi there! I have enabled “Add Shopping Cart button to the main menu?” and I’d like to add a shopping cart icon next to “Cart” in the menu. But since it is not something I can see in the Appearance >> Menus area I do not know how to tell it to put a shopping cart icon next to it. Can you help please?
Hi,
Thank you for purchasing! When you enable that option you should see the cart information appended to the menu. If you are having trouble with this please send us a private message with the WP login details so that we can analyze the content.
Cheers!
No I am not having issues adding the Cart to the menu. I have added it successfully. But I want to display an icon next to the menu item. See this screenshot of the Menus area where you can add an icon. http://screencast.com/t/s7OMGqDLORy
How do I add an icon to this http://screencast.com/t/yyT42a56H7d
Did you tried adding stamp_fa-bell like advised below that input form?
I do not think I am being clear enough, I’m sorry. Here is my current menu on the front end http://screencast.com/t/gz0ezbr3B Here is the current menu on the back end http://screencast.com/t/xfMyAaHRebvN See how there is no Cart on the backend? This is because that Cart in the menu is managed in your Theme’s Options. I need to know how to put a shopping cart icon next to the Cart in the menu.
Hi,
In that case please send us a private message and we’ll help you with this change.
Cheers!
I have enabled woocommerce, and have selected 4 columns for my product display. i have the woocommerce widget on the home page, but it is showing all products in one column very large on normal computers.. they show properly on smaller devices (tablets/phones)
please advise on how to resolve this so they display smaller and in one row
thanks
this happens regardless of how i add the woocommerce code.. - manually with … [featured_products per_page=”12” columns=”4”] - using the woocommerce products widget and defining 4 columns - using the woocommerce featured products widget defining 4 columns
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
how do i make my layout look like the primary demo http://www.munto.net/previews/?theme=stamp where the logo and text are on the slide image on top of the navigation? when i loaded the demo content, I have a logo then menu then slide with text on it
meaning, i want mine to look like this .. http://grab.by/MgXi where the words ‘Ready With One Click’ would be my logo instead of the logo being on top of everything like it is now .. http://grab.by/MgXk
I made some changes to the home page layout and was able to get close enough to what I want, so this issue is resolved.
Ok, let us know if you need to get closer to what you had in mind. Thanks 
fresh install of WP and I am unable to upload the theme zip … I am using the correct file, stamp-theme.zip, but I get the error “Are you sure you want to do this? Please try again.”
1. it is a clean install of WP - there are no plugins .. i even tried deleting hello dolly and akismet this is my plugins page content … “You do not appear to have any plugins available at this time.”
2. I realize i can FTP the theme files, but would prefer the install work
3. php.ini has this content memory_limit = 128M post_max_size 20MB upload_max_filesize 20MB max_execution_time 600
your advice appreciated.
Hi,
Thank you for purchasing!
That situation has to do with the upload_max_filesize (you may have it set on the php.ini, but the server may not allow this change).
This plugin will show you the current status https://wordpress.org/plugins/increase-upload-max-filesize/
Cheers!
thanks. you were correct, the upload_max_filesize was not registering .. i made it work and have posted the theme …
Ok, thank you for your feedback!
On one of my pages, the title is appearing even though I unchecked the “show page title” box. Any suggestions?
Hi,
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers 
Hi ! Just a question : your theme is it compatible with bbpress ?
Hi,
Thank you for purchasing!
At this moment we don’t have any incompatibility reports so you should be all right with it.
Let us know if you encounter any trouble with that plugin.
Cheers!
Hi !
Thank you for your answer. So I’ll testing and see if everything will be ok or not.
Thanks 
hi. I have a problem when making a row with fx. 1/4 + 1/4 + 1/4 + 1/4. On the page the elements line up below each other. I downloaded your theme yesterday, but perhaps visual composer needs update?
Hi,
Thank you for purchasing!
Please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers 
Great!. Thanks for the fix and great support! 
You are welcome here 
Hi there, two questions: is there a cookies pop-up based on latest EU regulation? The second question is what are the dimensions of the main slider picture? My webprogrammer is out of the office
and my graphic guy need this asap. Thanks.
Hi,
Thank you for purchasing! There are a lot of plugins to add the pop-up cookie thing. This is not included with the theme, because it does not use cookies.
As for the main slider picture on the demo we are using 1600×800.
Cheers!
Perfect. Thank you 
Ok, great 
How do I update to version 4.7.4 on WordPress? I purchased the Stamp theme from Envato in April, which included the Visual Composer, and now have received notification that it has significant vulnerabilities that can be fixed with an update. However, I cannot seem to access this update without a specific visual composer license key. What is the key? What should I do? Please give me very specific instructions on how to install 4.7.4, like I’m a third grader. I am not tech-savvy.
Hi,
Thank you for purchasing! Please download the latest theme version an update it. You will then be prompted to update also the bundled plugins that are included with the theme: Stamp Framework and Visual Composer.
If you need help please check the documentation/video tutorials or send us a private message. Cheers!
Hello!
Loving the theme so far, very intuitive
I’m just wondering where we can adjust the menu descriptions. I have four menu options with sub descriptions for all of them. However, one of the menus has a longer descriptions so it flows onto two lines instead of one. How can I adjust the spacing between the menus so I can increase the spacing in between which would adjust all the menu descriptions onto one line?
Thanks!
K
Hi,
Thank you for purchasing! We can adjust the descriptions font size with the theme options or we can override the minimum width of a specific button to achieve that.
If you still have trouble please send us a private message with a link.
Cheers!
Thanks for your response! Just PM’ed!
We have just replied. Cheers 
Hello, I am interested in this theme but I need my logo positioned in the left of the header, just as it is on Aria theme (logo in the left and the main menu align right ).
Is it possible to have this header/navigation option?
Thank you very much!
And congrats for such a great work) 
Hi angieminas,
Thank you for your interest! Yes it is possible. It is a theme option since version Version 1.7 (released on Aug 25th).
Cheers!
Hi I am having some trouble with the theme, for some reason it is on a continuous load, I recently moved from an old host and the theme hasn’t been the same.
thanks, Jennifer
Hi Jennifer,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message with the WP login details so that we can analyze this situation.
Cheers 
Hi Pirenko,
Has there been an update for this theme as it keeps playing up and is a little unresponsive.
Thanks
Hi,
Can you please explain better what you mean? If you need to share some links please send us a private message.
Cheers!
HOLY $HIZA! how did I not know another insanely amazing theme from #PirenkoROCKS! was released?? Looks AMAZING (as always) and will def keep this WP insanity in mind for a future client purchase!
Thank you for your kind comments! I have another in the pipeline so stay tuned 
YESSS$!! wooo hoooo #DrPirenko
Hi, I’m having trouble updating my website with this theme and I’m getting error messages whenever I try to do anything having to do with updating page text. i.e. Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 72 bytes) in /home/lovelyletters/public_html/wp-includes/plugin.php on line 180
My website is at http://lovelyletterspress.com. Any ideas? Thanks!
Hi,
Thank you for purchasing! There could be some sort of conflict with a plugin that is not included with the theme so you can try and turn them OFF for a moment. As an alternative you can also ask your hosting company to raise the PHP memory limit.
Cheers!
Hello try to explain my question, in the main menu where submenus unfolds, but not how to explain that I need, I would greatly help you come to my page and see my menu www.elektro.com.mx, this us, service, products etc, if you press in any one page before the submenu is opened and I removed that page only want to leave the menu and submenus appear. I hope you understand me and can help me.
thanks
Hi,
Thank you for purchasing! We don’t understand your question, but hopefully this article will help you http://www.pirenko.com/blog/2014/07/24/mastering-wordpress-menus/
Cheers!
Hello, I’m a WordPress beginner, do you sincerely believe that the Billio theme is easy to set up ? (I’m not speaking english very well, so the support and documentation won’t be helpful). Thanks Webludi
Hi, you should be ok with it, but the theme name is Stamp. Send us a private message if you need help with something. Cheers!
Hi, you should be ok with it, but the theme name is Stamp. Send us a private message if you need help with something. Cheers!
Hey Pirenko, thank u for the amazing template. There is one problem, the woocommerce variation with the sizes doesn’t work. Check: http://www.batartworks.com/product/test-3/ Do you have a solution for that? Regards
Hi,
Thank you for purchasing! That issue does not seem to be related with the theme. Did you tried activating one of the default WordPress themes?
Cheers 
I’m activating a default wordpress theme and it doesn’t work. I make now some different settings in Woocommerce… now is it oke!
Thanks for the feedback
Ok, great 