767 comments found.
Hi, drop-down menu does not work. The example in the demo: Events > Event List ….
Hi.,
Just add this css code in Dashboard > Kidslife > Integration > Custom Css.
#main-menu ul li.menu-item-simple-parent:hover > ul, #main-menu ul li.menu-item-simple-parent ul li:hover > ul, #main-menu ul li.menu-item-simple-parent ul li ul li:hover > ul, #main-menu > ul.menu > li:hover > .megamenu-child-container { display:block; opacity:1; }
Regards., DesignThemes Support.
Love the theme so far! I want to hide the title and links on the portfolio gallery in the home page. All I want someone to be able to do is “zoom” to a bigger view. Can you please tell me how to do this? It doesn’t seem that the ”.portfolio-detail { display: none; }” is working, or at least it isn’t on my site.
Hi.,
Let us know your page link and explain the section that you need with a screenshot so that we can help you better.
Regards., DesignThemes Support.
Hi, I have 3 questions which is given below. 1. How to add portfolio. How its works 2. In my site I see setting tab which I have to close that tab. 3. I didnt see submenu in my main menu. My site is busybees-preschool.edu.in Kindly suggest me steps.
Hi.,
Thank you for contacting us.
1) Follow the below steps,
i) Create a new page with “Portfolio Template” assigned from “Page Attributes” section.
ii) Now go to Dashboard > Portfolio and add as many as portfolio items with images.
iii) Go to the page created in step 1.
iv) You can see the portfolio items created in step2. If you hover you will have 2 options to zoom and to link. If you click the zoom link, the image will be shown in prettyphoto popup
2) Please be more specific about your query with some screenshots, so that we can help you better.
3) Just add this css code in Dashboard > Kidslife > Integration > Custom Css.
#main-menu ul li.menu-item-simple-parent:hover > ul, #main-menu ul li.menu-item-simple-parent ul li:hover > ul, #main-menu ul li.menu-item-simple-parent ul li ul li:hover > ul, #main-menu > ul.menu > li:hover > .megamenu-child-container { display:block; opacity:1; }
Regards., DesignThemes Support.
Thanks for your warm reply.
2) I want to close style picker in my website.
also I want to add event. Kindly suggest me the process to add events in my website. Is any plugin i have to install? kindly suggest
Hi.,
1) You can remove it from Dashboard > KidsLife > General > Others > Disable Style Picker > Yes > Save All. Please have a look.
2) You need to install “The Events calendar” plugin. Once you install it, you will get a tab “Events” in the left side bar of the dashboard. Using that you can add events to your site.
Regards., DesignThemes Support.
Hi.
I have some issuses with your theme on my website http://coccolesonore.netco.it
1 – When I use the Woocommerce Shortcode (used also by you) in my homepage it doesn’t alligne properly and I don’t know how to fix. Also, there is a white background on the section that I don’t want.
2 – When I try to modify the default page options (and slider option) of my article page, it simply doesn’t work. Ex: I want to punt the slider, I follow the simply steps, but after saving it comes back to No slider. Ex 2: I want to change the blog layout and hide author info, I change all the necessary, but after saving nothing changed and all comes back to default.
How can I arrange those problems?
Thanks
Hi.,
Thank you for contacting us.
1) Open the home page in backend and go to “Text” mode in the editor and check the woocommerce shortcode that you have added. There will be pre tag like shortcode Remove the pre tag in front and last and then check the home page.
2) If you have set the blog page in Dashboard > Settings > Readings > Front page displays > Posts page: > Blog, then remove the blog page from that option and check it.
Regards., DesignThemes Support.
The testimonials does not work: Of 3 testimonies only the middle one is properly configured in the carousel of testimonials. I’m using the tag correctly! The problems: At first, the rating is 5 and appear only 3 stars, At last the rating is 5 and appear only 3 stars and not appear the role! Would you help me?
<ul>
<li>[dt_sc_testimonial name="Camila Flores" image="http://lollipopeventos.com.br/wp-content/uploads/2015/12/Camila-Flores-e1449599475109.jpg" role="Cliente" rating="5"] Dani é maravilhosa, suporte constante e auxilia em todos os detalhes. Decoração linda, monitoras super atenciosas e carinhosas, espaço ótimo tudo novinho, muito bem cuidado e com atividade para todas as faixas de idades de crianças, buffet delicioso em quantidades excelentes!!! Recomendo com todas as referencias positivas possíveis!!! [/dt_sc_testimonial]</li>
<li>[dt_sc_testimonial name="Cassiana Fermino" image="http://lollipopeventos.com.br/wp-content/uploads/2015/12/Cassiana-Fermino-e1449605985559.jpg" role="Cliente" rating="5"] A Dani e sua equipe são prestativos e simplesmente maravilhosos... Super indico! Amamos! [/dt_sc_testimonial]</li>
<li>[dt_sc_testimonial name="Angela Jerkievicz" image="http://lollipopeventos.com.br/wp-content/uploads/2015/12/Angela-Jerkievicz1-e1449611067254.jpg" role="Cliente" rating="5"] Adorei o espaço e principalmente o atendimento, sem falar na comidinha que estava divina! Bjus [/dt_sc_testimonial]</li>
</ul>
Hi.,
Let us know page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
I solved the issue, the separator caracter in tag dont was space! thanks
Okay., Thank you.,
Hello, i installed DesignThemes Core Features Plugin and activated it, but it doesn’t show in my dashboard. Please help!
Hi.,
Thank you for contacting us.
What is not showing in your dashboard?
You can see the activated plugins from Dashboard > Plugins.
Regards., DesignThemes Support.
From your Footer Video on YouTube, you go to certain admin and copy the code and paste it into a new website. Where is that admin located at?
Hi.,
Thank you for contacting us.
Kindly refer the attached screenshot & text file will help you get a clear view.
-https://www.dropbox.com/s/9i0fsy333cy487q/footer-widgets.png?dl=0
-https://www.dropbox.com/s/gpjx73jh69ztzc2/footer-widget-aboutus-code.txt?dl=0
-https://www.dropbox.com/s/kx2crup341m70pu/footer-widget-contact-code.txt?dl=0
Regards., DesignThemes Support.
Is it possible to add Instagram as an option in Sociable?
Hi.,
Thank you for contacting us.
Yes! You can able to add. Kindly follow the process shown below:
1) Open the folder “wp-content/themes/kidslife/images/sociable/ through FTP” and add an image for instagram. And keep the image name as “instagram.png”.
2) Add the hover image at “wp-content/themes/kidslife/images/sociable/hover/ through FTP” and add an image for instagram. Keep the image name as “instagram.png”.
3) Open “wp-content/theme/kidslife/style.css”, and add the line as shown in the attached screenshot.
4) That’s it. Now you’ll have the option of instagram in Dashboard > Kidslife> General > Sociable.
https://www.dropbox.com/s/k8cr01tyjsfhveb/Add-Instagram_sociable.pngRegards., DesignThemes Support.
Thank you. But everything turned out. The site is not visible icons:
http://ck13540.tmweb.ru/Folder has HOVER not been.
http://ck13540.tmweb.ru/wp-content/themes/kidslife/style.css http://ck13540.tmweb.ru/wp-content/themes/kidslife/images/sociable/instagram.pngHelp please)
Hi.,
Just add the below css code in the file http://ck13540.tmweb.ru/wp-content/plugins/designthemes-core-features/shortcodes/css/shortcodes.css line no: 407 so that the hover will work correctly. You dont need to add image for the hover.
.dt-sc-social-icons li.instagram a, footer .footer-links .dt-sc-social-icons li.instagram:hover a { background: #AC7E64 none repeat scroll 0 0; }
Regards., DesignThemes Support.
He Added. But it is not working. ((
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
I write to You. Thanks
Hi.,
Issue have been fixed. Kindly take a look at your site. We have added the below given code in custom css.
header ul.dt-sc-social-icons li a.instagram::before { content: "?"; }
header ul.dt-sc-social-icons li a.instagram { border-color: #3f729b; }
header ul.dt-sc-social-icons li a.instagram span { background-color: #3f729b; }
Regards., DesignThemes Support.
Hi there, I felt after visiting many times either your theme takes more time to load or your server is low quality. Afterwards I dropped the idea to buy this theme. Sorry
Okay., Thank you.,
I feel cheated and ask for refund: issues with woocommerce, demo import is a half-baked demo, page speed very slow. Nothing you can work with. The page builder is not useful and very complicated – no visual composer. Working with shortcodes is not state of the art. One of the most complicated no user friendly themes, ive ever seen. Definitely too expensive and a no-buy at the moment..
Hi.,
Please contact envato support team regarding your query.
Regards., DesignThemes Support.
Awesome theme. I want to buy theme. Is there a waiting menu (stay menu) on theme?
Hi.,
Thank you for contacting us.
You mean sticky navigation option?
If yes, then we have that option in our theme. You can enable it from the theme options.
Regards., DesignThemes Support.
Thank you for the fast support service.
I mean the following menu scrolling. Also Does the server-based causes of the slowness demo page?
Finally, import the demo content there?
Hi.,
You mean the menu like this site http://wedesignthemes.com/themes/kidszone/ If yes, then we have that option. Our demo seems to load fast only. Yes you can import the demo content in your site. The images are not included in the demo. They are replaced with blurred images.
Regards., DesignThemes Support.
Yes, absolutely … I told you this type of menu. Thank you.
Hi.,
Yes we have the sticky menu option in our theme.
Regards., DesignThemes Support.
Hi.,
Thank you for contacting us.
Sorry for inconvenience, while update our theme we will consider and improve page speed.
Regards., DesignThemes Support.
Hello, at the shop page and category archive the pictures of the products aren’t thumbnails, they got the full size (356×500px) and displayed as 291×400. How can I change the template that there be loaded only thumbnails? Best Regards
Hi.,
Thank you for contacting us.
Sorry, right now this is not possible you cant change product image size “full” to “thumbnail” in archive page alone.
If you want to change product resolution , go to woo commerce settings and change “Product Images” Size. But this changes will appear both shop page and archive pages.
Regards., DesignThemes Support.
Is it possible to create a text link to a hidden page from inside one of the Tilted Boxes – using Fancy Boxes page Layout. I have created a webpage, and added the link information as required inside one of the Tilted Boxes, however from the Tilted Box, the link does not create on the site. I can create the link from an “Any Content Here” box using the same add link method, and the link creates fine. How can I complete this?
Hi.,
We have removed the strip tags function in the titled box function. Now you can add links to the titled box. Please have a look.
Regards., DesignThemes Support.
Thank you for the fast and good service.
Hello. I have javascript problem with your theme. This error “TypeError: $used_sliders_container.sortable is not a function” in this file ”/wp-content/themes/kidslife/framework/js/admin/mytheme.admin.js?ver=4.3.1” prevent another plugn to work properly. As the plugin dev said, it’s up to you to fix this error. Could you please take a look?
Hi.,
Thank you for contacting us.
Let us know page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
If the problem is due to the external plugin, then you need to check the issue with the plugin developer only.
Regards., DesignThemes Support.
I have some issues with the following:
How do I change ‘Follow us’ in the footer? How do I change ‘Read More’ and ‘Next Page’ on the blog section page.
The website is in Dutch so this obviously needs to be translated.
Hi.,
1) You can change it from the file footer.php line no: 29
2) You can change it from the file tpl-blog.php line no: 239 , 250 and 252. Please have a look.
Regards., DesignThemes Support.
I can’t see the 3rd level of submenu (only the 2nd) and:
1. I have added the css code (in Dashboard > Kidslife > Integration > Custom Css): #main-menu ul li:hover ul{display:block;}
2. Submenus of submenus are already created
Regards.
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
I have the Events Calendar plugin by Modern Tribe installed on my events page. How can I activate the right sidebar on my Events page as shown on the demo. I have tried the Page Editor as well as the Kids life panel-events section placing a check on all categories for right side panel however nothing works. Can anyone advise of the correct settings please.
Hi!
Kindly, refer the attached screenshot that will help you get a clear view.
https://www.dropbox.com/s/odgv432te7z2yt9/events_right_side_bar.png?dl=0Regards., DesignThemes Support.
Dear rsriram, this is exactly how I have placed the settings before I contacted for support. Your instruction also confirm the settings I placed are correct, however the right sidebar still does not appear at all. I have cleared cache, double checked setting and saved everything but still does not work. Is there anything else I may try?
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Thank you for the fast support service.
Hi.,
Thanks
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
hello, is it possible to make the product images clickable on the shop category page? so you click the image to go to the product
Hi!
Thank you for contacting us.
Kindly, Add the below css in style.css to act product image as a link. But the overlay is not possible to achieve for the same
ul.products li .product-thumb > a{float:left; width:100%; position:relative; z-index:1;}
Regards., DesignThemes Support.
Hi,
After I changed the wp site to another domain, form development to production, all of the pages are blank in the visual editor. If I click on the wordpress editor option, I can see all of the shortcodes and the data, but not on the visual, wich is the one I most need.
How can I solve this problem?
Thanks!
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.