823 comments found.
Hi, the placeholder blog images are http and they keep breaking my ssl certificate, how can I make them https://placehold.it/840... ?
Hi.,
Thank you for contacting us.
Do a search in the whole theme files and replace all the occurrence of placeholder images with https and have a look.
Regards., DesignThemes Support.
When I update won’t it go back? Could you make the https in the next update?
Hi.,
Thank you for contacting us.
For https use following URL:
https://placeholdit.imgix.net/ ~text?txtsize=79&txt=840%C3%97840&w=840&h=840There are 4 types of attributes are there, 1. txtsize = 79 2. txt = AnyText 3. w = 840 4. h = 840
Change your attributes as you wish.
HI, when I try to log on to your support forum, I get this message: ERROR: Banned by WangGuard Is it an error? Perhaps you tried to register many times. I just tried to register once.
Hi.,
Please try registering in the forum again and have a look.
Regards., DesignThemes Support.
Thanks, registration worked, but I don’t receive an email with a password in my mailbox
Hi.,
We have sent the forum login to your mail. Please have a look.
Regards., DesignThemes Support.
Thanks, it worked. Shall I sent you login information to my site using the forum?
Hi.,
Kindly, Send us the details through the right bottom form located @ http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
Hi, I just bought your theme and sensei, but after updating a page (lesson), all the content is gone! Please help me, thanks, Hugo
Hi.,
Are you using the page builder? You can use either page builder or WordPress editor in the pages. If you have some content in the WordPress editor and then you click page builder button and enable it and drag and drop some modules or without putting the modules, if you update the page, the WordPress editor content will be erased. In short, when you try to use WordPress editor, just disable the page builder and use the WordPress editor. If you need to use page builder, then enable it and try to drag and drop the modules. You cannot use simultaneously both WordPress editor and page builder.
Our page builder works with only newly created pages and not with the dummy pages that are created using the “Import Option”.
Regards., DesignThemes Support.
HI, thanks for your reply. I think the pagebuilder is not working as it should. This is what it looks like: https://dl.dropboxusercontent.com/u/23483470/Screen%20Shot%202015-11-20%20at%2011.44.34.png
Hi.,
Please try disabling the external plugins, other than the theme recommended plugins and check the issue.
Regards., DesignThemes Support.
Does not matter. The problem is caused by the DesignThemes Core Features Plugin. If I only run the site with your theme, this plugin and sensei, the problem exists.
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Hi, I have a client running this guru theme v2.3, sensei purchased and activated. Having an issue with the products not aligning or gaps in between products. Can you take a look and let me know how I can fix this? http://globalleadershipmentoringuniversity.com/shop/ I’m awaiting your response. Thanks
It seems that if the product titles are not all equal length such as all 2 lines long or 3 lines long then the next product image to appear in alignment does not appear in alignment. So is there a fix for this or do I really have to change all products to have the same length titles in order for products to appear aligned in this theme?
Hi!.,
Thank you for contacting us.
Kindly, Confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check the issue.
Regards., DesignThemes Support.
ok, confirmation has been sent.
So any update on this?
Hi!
Hope you had a great weekend 
,
The issue has been resolved. Please have a look.
Regards., DesignThemes Support.
Much appreciated! Thank you.
Hi!
Thanks
Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hi, I love the theme. I have a pre purchase question. Does it come with PSD Source file? and does it support visual composer? Thanks, Rahat
Hi.,
Thank you for contacting us.
1) No the psd files are not included.
2) Sorry we have not tested our theme with any third party plugins other than the plugins listed in the themeforest page. So we cannot guarantee for that plugin to work with our theme.
Regards., DesignThemes Support.
Dear Team,
I have multiple things I would like to change, but the theme won’t let me or changes I make are not implemented…
my site is: http://www.industrial-management.at/
1) Homepage: The slider doesn’t flip through the photos – it worked before, but now it is on hold and doesn’t start on its own
2) Homepage: Icon boxes
a) Icon boxes are displayed with a red border when hovered with the mouse – how can I change that to #005ac9?
b) some of the icons don’t show – currently only the 4th is displayed and the others not – why?
c) when not hovered the icon’s color is grey with white background – I’d like to change the grey to #005ca9 – how?
3) Homepage: contact form (bottom)
a) the box for the button “submit” is in a different blue, I’d like it to be #005ca9 and when hovered to be ##85B1D6
b) how can I change the language from English to German?
4) Homepage next to contact form (bottom): the social widgets: when hovered in red – how can I change that to #005ca9?
5) Homepage “Footer” the menu is displayed again – how can I delete that?
6) Teacher on Homepage and on “Best of” page:
a) how can I change the font type to either Calibri, Droid Sans, Vectora, or even upload and use a purchased font type.
b) I need the color to be different: #005ca9 how can I chaneg that?
7) Titles/headlines: (as in Name of the page, please see: http://www.industrial-management.at/absolventen/ and all h1, ...)
a) How can I change the color to #005ca5?
b) how can I change the font? (in the Guru panel I can “change” it, but it doesn’t go through with the changes)
Menu: How can I change the hover color from red to blue #005ca9
9) Structure: as in http://www.industrial-management.at/graduates/dh-fh-stefan-hoefferer/
a) On all pages with “teachers” (in my case graduates): same line as the name and beneath the menu, there is some sort of a submenu: “Home / DI (FH) Stefan Höfferer” I would like to change it to “Best of IWI Absolventen” and of course link to: http://www.industrial-management.at/absolventen/
b) all “teachers” have the prefix “About” – how can I delete that from all pages?
c) the description of the teachers is not aligned with the photo and looks wrong in place – how can the text and the picture be aligned?
Thanks very much in advance
Hi.,
1) Check your slider now
2) Homepage: Icon boxes:-
a) Kindly get into your theme directories through “wp-content/themes/guru/skins/dark-blue/style.css” and in line-no:141(approx), Just change the border-color with your respective color.
b) You have to update font awesome icons Follow the steps to update font awesome icons:- If you update font awesome icons version, issues will fix. Please follow the steps listed below., i) Download the latest font awesome files from internet
ii) Go to Theme-directory -> css and replace following files – font-awesome.css and font-awesome.min.css
iii) Go to Theme-directory -> fonts replace following file – FontAwesome.otf, fontawesome-webfont.eot, fontawesome-webfont.svg, fontawesome-webfont.ttf and fontawesome-webfont.woff
c) i) Kindly get into your theme directories through “wp-content/themes/guru/skins/dark-blue/style.css” and in line-no:39 (approx), Just change the border-color with your (#005ca9) color. ii) For changing the icon grey color follow the step given below:
Get into wp-content/plugins/designthemes-core-features/shortcodes/css/shortcodes.css and in line-no: 638(approx) of class name ”.dt-sc-ico-content.type1 .icon span, .dt-sc-ico-content.type2 .icon span, .dt-sc-ico-content.type4 .icon span”, just change the color with your (#005ca9) color.
3) Contact-form at bottom:
a) i) Kindly get into your theme directories through “wp-content/themes/guru/skins/dark-blue/style.css” and in line-no:67(approx), Just change the background with your respective background (#005ca9)color.
ii) For hover effect: Kindly get into your theme directories through “wp-content/themes/guru/skins/dark-blue/style.css” and in line-no:80(approx), Just change the background with your respective background (#85B1D6)color.
b) Refer https://www.dropbox.com/s/g70ps6nbil17emy/contact-form-7.png?dl=0
4) The social widgets: i) Kindly get into your theme directories through “wp-content/themes/guru/skins/dark-blue/style.css” and in line-no:141(approx), Just change the border-color with your respective border-color (#005ca9). ii) Kindly get through “wp-content/themes/guru/skins/dark-blue/style.css” and in line-no:46 (approx), Just change the color with your respective (#005ca9)color.
5) Removed Footer Menu
6) Teacher on Homepage and on “Best of” page: a)For changing fonts: Kindly get through “wp-content/themes/guru/style.css” and in line-no:26 (approx), Just replace the “font-family: “Crete Round”,serif;” with your respective font-family. b) Kindly get through “wp-content/themes/guru/style.css” and in line-no:62 (approx) of class name “h1, h2, h3, h4, h5, h6”, Just replace the color as per your needs.
7) Titles/headlines: a) Kindly get through “wp-content/themes/guru/style.css” and in line-no:62 (approx) of class name “h1, h2, h3, h4, h5, h6”, Just replace the color as per your needs (#005ca5).
Kindly get through “wp-content/themes/guru/skins/dark-blue/style.css” and in line-no:46 (approx), Just change the color with your respective (#005ca9)color.
9)Structure: a) Refer https://www.dropbox.com/s/vsv00hsjpycvhbj/change-text.png?dl=0
Regards., DesignThemes Support.
Hi,
thanks for helping out!!
I’m still facing some issues:
10) Contact Form 7: the button is now in the correct color, how can I change the hover?
ad 6) http://www.industrial-management.at/absolventen/
a)The names of the graduates are in a different blue, than #005ca9 – how can I change that?
b) Whenever I go to a certain page (eg, http://www.industrial-management.at/absolventen/) the headline (in this case “Best of IWI Absolventen” beneath the logo) is in a different color shade, how can I change that to #005ca9?
9a) On all pages with “teachers” (in my case graduates): same line as the name and beneath the menu, there is some sort of a submenu: “Home / DI (FH) Stefan Höfferer” I would like to change it to “Best of IWI Absolventen” and of course link to: http://www.industrial-management.at/absolventen/
9c) the description of the teachers is not aligned with the photo and looks wrong in place – how can the text and the picture be aligned?
thanks in advance, Viktoria
Hi.,
Contact Form 7: For changing the button hover color,
a. Open style.css file from “wp-content/themes/guru/skins/dark-blue/style.css” ( respected skin, which you are using now. here it is dark-blue).
b. Go To Line no – 80
c. Change the background color. Refer – http://prntscr.com/8ygcju (All the button hover color of your site will be changed by doing this).
Note: If you wish to change the hover color of contact form 7 alone, then add the following style in your style.css (located @ wp-content/themes/guru/style.css)
form.wpcf7-form p input[type=”submit”]:hover { color: #your_color_code; }
6.1 For changing the color of graduate names,
a. Open style.css (located @ wp-content/themes/guru/style.css) b. Go To Line no – 63 c. And change the color as per your needs.
h1 a, h2 a, h3 a, h4 a, h5 a, h6 a { color: #your_color_code; }
6.2 For Changing the Breadcrumb color (in this case “Best of IWI Absolventen” beneath the logo),
a. Open style.css file from “wp-content/themes/guru/skins/dark-blue/style.css” ( respected skin, which you are using now. here it is dark-blue). b. Go To Line no – 56 c. And remove the first property ”.breadcrumb-wrapper h1”
Refer this Screenshot – http://prntscr.com/8ygija
9c). You should not add the content for teacher role, website, experience, etc in WordPress editor. You have to place it on “Default Option” box
Refer this Screenshot – http://prntscr.com/8ygrqr
Regards., DesignThemes Support.
Hi,
ad Note: where do I have to add the code for hover? Which line?
ad 9c) can I change the boxes from Role, Website, Experience, ... to different ones? (Unternehmen, Tätigkeit, Diplomarbeit, Praxissemester, Industrial Research Project, Auslandssemester, Statement)
thanks for all the help! I do appreciate that a lot!
Hi.,
1) For which hover you need to add the code?
2) Yes, you can change it from the file wp-content/plugins/designthemes-core-features/custom-post-types/templates/single-dt_teachers.php line no: 56 – 68.
Regards., DesignThemes Support.
The blog posts are showing wonky on the page – I cannot figure out what the issue might be – please help? http://www.yoursinbsl.org.uk/news/
Hi.,
Kindly, Add this css code in Dashboard > Guru > Integration > Custom Css.
.column.first, .no-space { clear: left; }
Regards., DesignThemes Support.
Hi, I’ve been asked to help set this theme up for a client. I looked through the comment section and see a few people with the ‘Your theme does not declare Sensei support’ notification. My client also has this notification. Having trouble setting up courses correctly in this. Where can I send clients info so you can login and take a look as that seems to be the solution for this problem.
Hi.,
Thank you for contacting us.
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Hi!
I’ve now encountered some more problems with the theme:
1) I edited the theme in mozila firefox, now I look at the page on chrome and internet explorer. How come that the logo in firefox is the one that I uploaded and on the others (including mobile) it is the Guru logo. How can I change that?
2) Also in firefox the order with the teachers is perfect, now in chrome and internet explorer the ones at the end are in a weird order.
3) Ho can I change the links for the “teachers” as we are not using teachers, but graduates I don’t want to have the “teacher” thing showing up in the URL. like here: http://www.industrial-management.at/dt_teachers/di-fh-manuela-reitbauer/
Thank you so much!
Hi,
1) We checked your site in firefox and IE, the logo that you uploaded only showing and not the guru logo. Please clear your cache and have a look.
2) Kindly, Add this css code in Dashboard > Guru > Integration > Custom Css.
.column.first, .no-space { clear: both; }
3) i) Please get into your theme directory at wp-folder -> wp-content -> plugins -> designthemes-core-features -> custom-post-types -> dt-teachers-post-type.php” and find Line.No: 104. Then replace the code ‘rewrite’ => true, thereby with the following one as shown below, ‘rewrite’ => array( ‘slug’ => ‘your_custom_slug’ ),
ii) Now go to Dashboard -> Settings -> Permalinks -> Click Save Changes twice. This is to flush the permalinks. This issue is open. You can test once Karthick M has chang
Regards., DesignThemes Support.
Thanks, I have changed everything according what you mentioned. 3 ii) is not working, hopefully soon
Hi.,
We have updated the link from http://www.industrial-management.at/dt_teachers/di-fh-manuela-reitbauer/ to http://www.industrial-management.at/graduates/di-fh-manuela-reitbauer/ Please have a look.
Regards., DesignThemes Support.
thank you!
Dear Customers.,
We are excited to continually provide an excellent product with customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Theme, please signup at our Support
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Thank you, we look forward to helping you!
Regards., DesignThemes Support
I have a few questions before purchasing this theme. What’s the best way to reach you privately?
Hi.,
Thank you for contacting us.
Please., send us a message through the right bottom form @ http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
I have a few questions before purchasing this theme. What’s the best way to reach you privately?
Hi.,
Thank you for contacting us.
Please., send us a message through the right bottom form @ http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
Hi, I have two questions. 1) When viewing the theme on a mobile device, the header switches and has the GURU logo at the top. I can’t find where to get rid of that. 2) The test on the shortcode buttons on the front page gets messed up on a mobile device. What would be the best way for me to fix that? Thank you for your help.
Err, the site is herbal.ninja. Forgot that part.
Hi.,
1) Update the Retina logo from Buddha panel > General > Retina Logo, so that the mobile layout shows the retina logo. The retina logo should be exactly double the size of normal logo. If your normal logo is 100×200. Then your retina logo should be 200×400.
2) Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Hi can you tell me if my WooCommerce product layout is normal??? Is there a way to change the layout i.e. remove the rating, make the price tab larger etc ?
https://www.dropbox.com/s/rp5o2b4gab5yzn4/Screen%20Shot%202015-09-27%20at%209.07.45%20pm.png?dl=0Hi.,
Just deactivate “WP Post Ratings” plugin and have a look.
Regards., DesignThemes Support.
Thanks it looks 90% better. The Price tab is still small but not to bad.
Hi.,
OK, Thank you.
Regards., DesignThemes Support.
Are we able to customize the theme colour to green?
Hi!
Thank you for contacting us.
kindly, Modify the style.css file and the css file inside the skin folder of the theme.
Regards., DesignThemes Support.
Hi, some pre-sale questions:
1. Can a course be a single activity (just a sample essay question and ability to submit a long text answer)? 2. Is it possible to provide a grade and feedback on an essay? 3. Can a user do the course and choose to pay later (only to get a mark)? 4. Is there a VOIP plug in that would work for voip tutorials? 5. Is is possible to add a language switcher? (so user can see content in a supported language) 6. Will Google Analytics work if in header.php for all pages? 7. Can you add own pages from front page? 8. Can the free courses upsell to paid courses? E.g. can you get a user to start a free course, if they like it, convert to paid, and keep progress from sample content? 9. Can a tutor see and choose from any available assignments posted to the site?
Thanks so much if you can answer these
Hi.,
Thank you for contacting us.
Except points 5 and 6 we do not have other options in our theme. For point 5 you need to purchase and install wpml plugin to have multi-language in your site.
Regards., DesignThemes Support.
Hi I am having an issue with losing content and theme resetting to default dummy data when I do a update and if I change my theme ie. (Guru settings reset) logo resets to guru, header menu to default, widgets reset etc.etc. Can you please let me know if you have any advise. Thank You
Hi.,
Thank you for contacting us.
If you change other themes , our Guru(Bpanel) theme option will reset. So Over come this you can take a backup of your custom options – Dashboard / Guru (Bpanel) / Backup.
Regards., DesignThemes Support.
Thanks support is this the same for when I update wordpress ???
Hi.,
The theme settings will not reset while updating the WordPress.
Regards., DesignThemes Support.
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hello Sir
I purchased your guru theme. The theme is serving its purpose but i am unable to add spaces between the paragraphs or columns. I am using guru pageBuilder and the whitespace (medium, large or simple) is not working. Please help
Hi.,
Thank you for contacting us.
Let us know page where link you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
thanks the issue is resolved but now i am getting activation page when i open my home page , please assist me how to activate my parent theme.
Hi.,
Go to Dashboard / Appearance / Theme and activate theme. OR If you want to set home page as front page , Go to Dashboard -> Settings -> Reading -> Front page displays -> A static page (select below) -> Home ( dropdown) -> Save Changes.
Regards., DesignThemes Support.
Just purchased the theme. Is seems to work fine, however upon installing layerslider it says the plugin is installed. however when I press activate it says plugin doesn’t exist.
Hi.,
Kindly check this video for installing plugins like layerslider and revolution slider.
http://www.screencast.com/t/5D2JXGl5JRegards., DesignThemes Support.
thanks, that works.
Hi.,
Thanks Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
