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674 comments found.

SORT drop down in SHOP is in the MIDDLE of the Page? So weird? I’ve tried: - resetting GURU > WOOCOMM > SHOP > Products Per Page - resetting GURU > WOOCOMM > SHOP > LAYOUT - resetting WOOCOMM > SETTINGS > Products > DISPLAY

NOTHING WORKS?

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

1) We have changed the image size for catalog images in this page woocommerce settings section and uploaded a bigger image to the product “Database Admin Bundle” and the image is showing fine in your products page. Please have a look. So please upload bigger images more than 520×535 and then regenerate all the product thumbnails using the regenerate thumbnail plugin.

2) You have added the shortcode in the courses page which made to show the duplicates. Once the course page is assigned as product page in the woocommerce settings, the products will be automatically displayed and no need of the shortcodes.

Regards., DesignThemes Support.

Thanks. I’m glad I paid for the support!

Can ENVATO TOOL KIT be deleted? ( Im not using Sensei, only using theme for woocomm/shopping cart )

rsriram

rsriram Author Team

Hi.,

Yes, You can delete the ENVATO TOOL KIT plugin.

Regards., DesignThemes Support.

SHOP page be displayed at Full Width? (It seems to have a lot of padding )

rsriram

rsriram Author Team

Hi.,

Shop page cannot be assigned to full width.

Regards., DesignThemes Support.

Hi hi – GURU what a awesome theme. Just bought it to use for online teaching – So far only in demo mode but as time is of the essence I need some advice about linking videos hosted by VIMEO. All the material that we want to sell are stored as “Private” there. (1) So when adding new products I go to “Products” and “Add new”. I choose “Product data” as “External/Affiliate Product”... But all the videos are private as said before so how can I link to them and allow users to play after paying? :) (2) If I buy Sensei plugin can I use it with offsite material for quiz, test.. etc?

rsriram

rsriram Author Team

Hi.,

You can add courses and videos to our guru theme only when you purchase the sensei plugin. What do you mean by offsite material. You can check the following link for more information about adding the courses, lessons and videos.

https://docs.woothemes.com/document/adding-courses/

Regards., DesignThemes Support.

In that section I can download the upgrade theme Guru?

rsriram

rsriram Author Team

Hi.,

Please be more specific about your query so that we can help you better.

Regards., DesignThemes Support.

I have got a 2 version Guru theme License, We would like to Upgrade to 2.5 version Guru theme, but Wordpress does not allow me to make that update automatically, can you help me to upgrade the zip in the website?

Thanks.

rsriram

rsriram Author Team

Hi.,

The theme will not automatically update, Please follow the below steps to update.

i) Download the theme from themeforest page.

ii) If you have made any custom changes in the code, please take a backup of it.

iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.

iv) Go to Dashboard > Buddha Panel > Backup > Backup Options to backup the buddha panel settings and you can restore it, if you loose it in theme updates.

v) Go to wp-content/plugins/ through FTP.

vi) Remove the folder designthemes-core-features/ from wp-content/plugins/

vii) Then Login to Dashboard > Appearance > Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.

Regards., DesignThemes Support.

rsriram

rsriram Author Team

Dear Customers,

We will be on Holiday for Next 3 Days! Thank you Very Much for Understanding…Team will be back on Tuesday.

Regards., DesignThemes Support.

Hi, I don’t know what’s happening because wheh I save any change it doesn’t save and it goes so slowly. Thanks

rsriram

rsriram Author Team

Hi.,

Please update our theme with latest version to fix the issue. Follow the below steps to update the theme.

i) Download the theme from themeforest page.

ii) If you have made any custom changes in the code, please take a backup of it.

iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.

iv) Go to wp-content/plugins/ through FTP.

v) Remove the folder designthemes-core-features/ from wp-content/plugins/

vi) Then Login to Dashboard > Appearance > Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.

Regards., DesignThemes Support.

The sign in link disappeared. Any suggestions?

Hi.,

You need to purchase and install sensei plugin so that the header login link will appear.

Regards., DesignThemes Support.

Hi,

Can I create a separate sidebar for each course in Sensei? (i.e. With different widgets on each) Failing that, can you/I add a new Sensei tab under Guru > Widget area for Course and lessons? Ultimately I need to have a sidebar for each course, that holds the same widgets, but the widget data is specific for each course – e.g. News, forums & events. If the template does this already, I’ve not worked out how…?

Hi.,

Sorry but you cannot set separate sidebar or widget for each course. You can have only a common sidebar for the courses. The widgets that you added in the “Display Everywhere ” widget area will be shown in the course details page. We will consider this option in our future updates.

Regards., DesignThemes Support.

OK – Only I don’t want the widgets to appears everywhere on the site, just in the courses. I assume by adding them to the ‘Display Everywhere’ widget area, that’s what I’ll be doing?

If I can add the Sensei tab to the widget area, can pass it back to you to add on a future release?

Hi.,

Display Everywhere widget area will show the widgets in whatever page you have enabled the sidebar. We will consider adding separate option in our future updates.

Regards., DesignThemes Support.

Hi After uodating the theme and wordpress progressbars stopped working is there any way to fix this?

Regards

Hi.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

Regards., DesignThemes Support.

Hi,

my visual editor is not working somehow. If I type something and save it, it doesn’t save anything if the visual editor is used. I can use the html editor but I don’t have the time to use tags to structure my pages. Also in the visual editor my clicks are ignored – eg. I can select a sentence, but can’t make it H1 or anything else.

Hi,

everything is up to date and no updates are shown to be required.

I have a lot of custom changes in theme. I don’t know where all of them are. I deleted said plugin and installed it again – didn’t work

this plugin is causing all the unwanted issues – even with the new version

Hi.,

Kindly, Check if the page builder is working now. We have made a change in the file.

Regards., DesignThemes Support.

Hello,

I have some questions. If you reply, I would be happy.

Is it a requirement to buy a LMS plugin such as Sensei or LearnDash to use your theme as LMS?

If not necessarry,

Can we assign a lesson to users personally? I mean that we will decide Who/Which lesson take? A user shouldn’t choice any courses.

Best Regards

rsriram

rsriram Author Team

Hi.,

Yes, You need to purchase sensei plugin in order to use the theme with courses. You cannot assign the courses individually to any user.

Regards., DesignThemes Support.

Hello! I want to hide or remove some options (Galleries and Teachers options) of the administrator panel menu because my client don´t need it for the moment…how can I do that? Please help!

rsriram

rsriram Author Team

Hi.,

kindly, Check the screenshot http://prntscr.com/bvnose

If you find any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.

Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever thanks in advance.

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :-)

Regards., DesignThemes Support.

I have a few pre-sale questions:

1. woocommerce only seems to be integrated with the shop. Can it also be integrated with courses and events?

2. On a single events page, you have a google map integrated into the page. Is it possible to also integrate that into a single course page as well?

Thanks!

rsriram

rsriram Author Team

Hi.,

Sorry we do not have that feature in our theme. We will consider it in our future updates.

Regards., DesignThemes Support.

Are you saying that neither is possible? Or are you referring to just one of my questions, and if so which one? Thanks!

rsriram

rsriram Author Team

Hi.,

We referred to both of your features.

Regards., DesignThemes Support.

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