5418 comments found.
How does the auto update work? I input username and API and there are no instructions or buttons?
Hi,
please refer to the instructions under the Theme Update section or in the support forum here: http://dreamthemedesign.com/u-design-support/discussion/13/how-do-i-update-the-theme
Regards
YOu need to update your instructions/package with Demo Content import… not make us find it later on your forums. You instructions talk about setting it to a static Home Page page… which does not exist unless content is imported. Very frustrating that people have saying this for 4 years.
Hi,
Apologies for the inconvenience to have to grab the import from the forum although that’s also a point of view, but there’s a good reason for that, I wouldn’t want to get into discussing the details with you, but I assure you it’s the best way at this time.
Regards
Hi, is there any export xml to setup the website as the demo ? Would be very helpfull
Hi,
we offer exact replica of the entire site not XML which is incomplete, you’ll find instructions and necessary files in the theme’s support forum here: http://dreamthemedesign.com/u-design-support/discussion/22852/optional-demo-content
You can subscribe to the Support Forum HERE.
Regards
I have a few questions before buying this theme: 1) On the Right side of the Header I’d like to have three rows of various information, vertically. – Small Menu (like phone no, address) – Social Media Icons – Email Sign up. -Not necessary but preferred
All of the three need to be in the header section, on the right side. Is this possible?
2) Is it possible to add a additional footer section right after the Footer widgets but before the Copyright section at the bottom? I’d like to add info like address and legal rights information in this area.
3) My client operates three different business units under one URL. I need to have a different logo for each unit. is this possible?
Thank you very much for your help!
HI @mamsan00,
to your questions:
1 ) Depends how much width this whole section you need it to be, can you show me examples, feel free to email me directly. You can send me an email through my Profile page.
2 ) Yes, for something like that you may use the theme’s hooks/filters API and a “child” theme, we have tons of usage examples in the support forum and we can help of course.
3 ) Sure, you could load different logos on per page basis with custom CSS, we can also show you that or point you to examples.
Regards
Andon
Thank you, I just sent you a reply to your email through you profile page! Look forward to hearing from you!
I just did, thanks 
i’m trying to register at the site forum under my username, but the site keeps telling me my username is invalid. please help.
Hi,
not sure why, keep in mind the Envato username is case-sensitive, so make sure you enter BarcodesWest_01 as the Envato username.
If you still have troubles with this please email me and I’ll set you up. You can send me an email through my Profile page.
Regards
Hello AndonDesign,
My company is using the template XGrid for our blog papge and when I contacted the help desk, they suggested I come here. So I do hope I am in the right spot.
We are having some issues with our blog and we are hoping to fix it ASAP. Right now, our blog is in long form and we would rather it be short snapshots of each blog so that more of our content is accessible to our readers.
Please let me know what I need to do or who I need to contact to make this happen.
Thank you!
Hi LindseyJohnston,
I think you might be posting in the wrong place, I have U-Design theme not XGrid. I also don’t see that you’ve purchased my U-Design theme, if you have please post any support related questions to the theme’s support forum.
You can subscribe to the Support Forum HERE.
Regards
Hi! Is this theme comes with sample data?
Hi,
we offer demo content in the support forum yes, so you won’t find it within the theme files you download after purchase but you can get to it from the support forum.
Regards
So uh whats the trick to getting the blog to show on blog page? Switch themes, there it is – switch to Udesign. Gone. Blog index absolutely blank. Same question as guy above me??? Wheres the the top bar???
Oh wait – i need to join a support forum to ask a simple question. Your doc IS HORIBBLE! Tons of important info thats just not there.
so we have to go through like a million discussions on the forum to find an answer to a simple question???? That is your idea of supporting this theme? No one is responding on the forum either? What gives?
Hi jimmyk6972,
are you sure you posted in the fight forum, I can’t find any new discussions started by you there? Make sure you went to the right forum, we answer all questions, just look around the forum and you wont’ find any unanswered questions. You can subscribe to the Support Forum HERE.
Regards
Hi,
I still don’t see any support queries by you in the support forum. If you have posted already please provide me with the link to speed up the process, also feel free to email me. You can send me an email through my Profile page.
Regards
Hi,
Its a nice theme,
Can you please let me know where to edit the top bar? I mean the 3 section on the top bar? 1st section can be edited by menu section but where to edit the rest two “Phone and Email” & “Social Media links”? Also can we switch it off this section if we want?
Let me know?
Thanks, Sharat
Hi Sharat,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum.
In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.
You can subscribe to the Support Forum HERE.
Regards
Hi,
Just posted on support forum, please reply there.
Thanks
Hello Andon, Thanx for your theme. Do you have an update planned with new version of Visual Composer ? Thank you, Manue
Hi Manue,
yes, I will be updating it soon, just wrapping up the update this and maybe early next week.
Regards
Hi i want to buy the theme but i need to know if it support RTL Style and Arabic Language
Thank you for your interest in the theme.
Yes it does support RTL.
Regards
Visual Composer plugin, broken wordpress and the website. I Install UDesign in estacioncreacion.com but wordpress not work, for example i cannot login via http://estacioncreacion.com/wp-admin/ give me a white-page, via ftp I deactivate some plugins and the plugin that give problem is js_composer. My website have the last wordpress version.
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum.
In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.
You can subscribe to the Support Forum HERE.
Regards
I have updated the theme, however the plugins will not update so I may activate the new versions. Please assist.
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum.
In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.
You can subscribe to the Support Forum HERE.
Regards
Hi, How can I add infinite scroll support for this theme? Thank you very much!
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum.
In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.
You can subscribe to the Support Forum HERE.
Regards
Hi, where do I get revolution Template slider from? There is a lot that you don’t explain in your documents, thus takes hours trying to figure things out.
Hi,
The Revolution slider is a third party plugin and as such it comes with its own extensive documentation and usage instructions, I don’t need to repeat it in the theme’s documentation, I have provided a link to its documentation in the theme’s documentation: http://www.themepunch.com/revslider-doc/welcome-slider-revolution/If there’s something you don’t understand please feel free to start a new discussion in the theme’s support forum, this comment area here is not indented for support. You can subscribe to the Support Forum HERE.
Regards
How do I figure out how to edit Peel Page – again lots of hours spent trying to find how to edit it with no luck. 1) there are many people here that want to know the answer 2) I am not sure what do I need to signup to another website just to get a simple answer 3) I tried to signup to http://dreamthemedesign.com/u-design-support/entry/register but it keep saying that ” Invalid Envato Username.” 4) it would be much easier for all if a simple answer would be given to a simple edit.
Thanks
I need your email address to setup your support forum account if you can’t do it on your own. I’ve a had a few other users register by themselves without any issues since you posted here so I’m not sure what you did wrong. You can send me an email through my Profile page with your email address.
Regards
Hi, I’m using udesign with woocommerce. question: How remove the sidebar in woocommerce categorie and single product?
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum.
In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.
You can subscribe to the Support Forum HERE.
Regards
Hi,
I’ve received an Express Installation order for this theme via Studio. Is it possible to provide me with the demo content so I can complete the service or will I need to get the buyer to contact you?
Looking forward to your reply.
Hi,
I’ve made the demo content available in the support forum with instructions there. You can subscribe to the Support Forum HERE.
Regards
Have there been any issues related to the new Visual Composer plugin?
Hi,
not that I know of.
For future reference please post any support related questions to the theme’s support forum.
You can subscribe to the Support Forum HERE.
Regards
It was just a general question. I have noticed that other themes are experiencing issues with the security update. Glad you’re not. Kudos on a great theme 
Thanks, glad you like it 
Cheers,
Andon
This theme there include Visual Composer plugin?
Yes, it does.
Regards
Please provide me with the URL or tell me where I can get the latest version of udesign theme
Hi,
go to your “Downloads” tab under your account and under there you should find listed all the items you’ve ever purchased under that account.
Regards
So my ‘Downloads’ will always contain the latest version of the template?
Yes, as far as I know Envato doesn’t keep older release of themes, always the latest provided by the author.
Regards