Hello – I purchased this theme a while ago and I downloaded the most recent version. I used the import wizard button to upload everything for the shop but when I look at the shop it missing quite a lot of things and is not exactly as the demo. So I go to the alternative import method and it takes me to a page which asks me to put my verified envato password to ensure I am a member so I do that. Then your page says “The password you entered is incorrect.”
you won’t need a password for the Envato SSO (Single-Sing-On) method to sign into the support forum, just click the green button here: https://dreamthemedesign.com/u-design-support/ and follow the instructions.
If you still have issues please don’t hesitate to email me.
You can send me an email through my Profile page.
Hello! I want to ask that once I buy this theme will this with me for lifetime or there is specific time period for it. If yes than how much ?
Yes, all the items you purchase with your ThemeForest account are available for you to download and updates for life or for as long as the item is available.
Feel free to use those formats in your content. As far as the theme’s tiny graphics, etc. I’ll stick to the well supported by all browser formats for now until the above mentioned formats are widely supported. At this time the browser support is awful:
hi.. tried checking the speed of your website for business demo https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fudesigntheme.com%2Fdemos%2Fbusiness%2F other demo are slower.. Looking for a quick template since my website right now is running speed in 40 using google speed. Not sure if this is the correct template I need.
I don’t use Google PageSpeed, they keep changing requirements quite frequently.
Check the scores with the following:
That “First Byte Time” is related to my hosting I think and DNS resolution, nothing I can do about it.
You’ll find that a theme can only do so much you will have to do a lot of the optimizations like optimizing your images in your content. Install one or more in some cases caching and/or performance plugins for WordPress which can significantly help you improve scores.
I hope that helps.
I want to buy your template(uDesigne)...
I have several sites…
*Should I buy one for any one ???
*Or once for all sites ???
*This template can support rtl???
Please answer me…
Thanks for you…
I am waiting…
it is one license per one domain/site. The theme supports RTL.
I would suggest you test out the theme on one site and make you like it before buying it for all sites.
I appreciate that you updated the html in the latest version of the theme. However, the banner about plugins that we don’t even use, and which persists on every page no matter how many times we close or dismiss it, is seriously annoying. Why bother putting a dismiss link on it that doesn’t work?
thanks for the feedback.
The dismiss link on the message works, but there is an issue with caching with WP Rocket plugin, it’s not the theme trust me it’s that plugin or perhaps another means you have of caching. So try disabling that plugin and then try dismissing and see if it works then.
The dismiss link is part of the TGMPA class (http://tgmpluginactivation.com/) which all themes on ThemeForest must use, so this would not be unique to my theme, but as I said nothing wrong with the dismissal link the culprit here is caching.
Hi, Can you tell me how to see the mobile menu below 480? it seems to disappear. http://keyframe-entertainment.com/
480 is the smallest breakpoint. It is carefully selected to server for most mobile devices. Unfortunately, we don’t offer a breakpoint smaller than that. You could always switch to the “Responsive Menu 1” option instead.
Thank you for your reply.
It seems the mobile menu disappears on cert devices, is that suppose to happen?
Not sure, there are so many devices out there, but in general the popular browsers should be supported. What device(s) did you have in mind?
On my Android LG cell phone I do not see the hamburger menu. Also someone else is reporting the same issue on their Samsung Galaxy S9.
In dev tools in Chrome, under 480px I lose the hamburger menu. Is it possible to get a fix for this?
Do you see the same issue in the theme’s demo in those devices? https://dreamthemedesign.com/themes/u-design/blog/
No I do not see the issue there. I suspect it may be resolved once we update the theme. The current theme version is old and I will be updating today. I will report back once we update. Thank you
Oh, yes, that explains it. Check out the update instructions here for that. Transition to doing theme updates with Envato Market plugin
Hi Just wondering if it is possible to combine different child themes of the UDesign theme to use different layouts and functions from different child themes in the one website?
you can only have one child theme active at a time, not sure I follow you.
I have a client who is wanting to use the UFarm demo (I’m assuming that is a child theme) but they feel some pages on their site might need a different layout to what is provided in that demo, so I was wondering if layout from other demos can be used along with the UFarm demo – from your response I am gathering that they can’t – is that correct?
Are all the demos provided when the theme is purchased? Or are they purchased separately?
Yes, all the demos can be imported and none of them are “child” theme, they are simply set up with the parent theme.
What you can do is set up a sandbox site on a side to test out or import various demos and you can then see how those pages you’re interested were built and use them in your final site.
When was the last time Font Awesome was updated in the theme? I’m trying to use some sports ball icons and cannot get them to work. I think I’ve narrowed the problem down to Font Awesome not being up to date. Can that please be in the next theme update? Thanks!
it’s been a while. I’ll update them for the next theme update.
Guys, I need a solution I put a photo as a cover in https://mercadeoalamedida.com/ under the code
[content_block bg_image = “https://mercadeoalamedida.com/wp-content/uploads/2019/03/marketing-a-la-medida.jpg” max_bg_width = “yes” bg_fixed = “no” bg_position = “center top” bg_size = “inherit” bg_repeat = “no-repeat” parallax_scroll = “yes” bg_color = ”# 000” content_padding = “60px 0 20px” font_color = ”# FFFFFF”]
But when you see it on cell phones or tablets the image does not look good, the image is not responsive.
Is there a solution for this?
can you post support related questions to the theme’s support forum please, this area here isn’t suited for support.
For your convenience, the direct link to the forums is: U-Design Support.
I am trying to get support, but I am unable to connect to the support system.
I have a very old version 2.81 and we just purchased the latest version.
How do I do the update?
I see in the notes that there are notes against a few of the versions.
Can you help?
please refer to this thread for instructions: https://dreamthemedesign.com/u-design-support/discussion/32230/transition-to-doing-theme-updates-with-envato-market-plugin
i find, sorry
In the future please post any support related questions to the theme’s support forum where our support specialists can help you out.
Hi guys what about the Child theme, I downloaded 1 from the forum but doesn’t work well. Is making a mess. Please include on the download file
the one in the forum is perfectly fine and it is the same as the one I included with the theme, so you must have done something wrong.
Make sure you get it from here: https://dreamthemedesign.com/u-design-support/discussion/692/child-theme-for-u-design
The one that comes with the theme can be installed if you run the demo import wizard (the 1st step there).
If you have any questions please post them in the support forum, this area here is not for support.
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