AndonDesign

AndonDesign supports this item

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4347 comments found.

Per the good folks that created Visual Composer, they are under the impression that there is a coding issue, perhaps .js, that is causing an issue with the installation of VC to not correctly display the demo content from the backend view.

Please check into this as I need to update my site and this is the theme that I would like to use. Otherwise, I wasted money on a theme that I can not use and may as well give it away…

I have over 3 different hosting accounts and they all are producing the same issues… instead of presenting the standard VC open and close coding for pages, the page coding is presenting itself div and [content_block] UDesign coding. The VC coding isn’t being generated.

There is clearly something going on with the VC and coding within the demos that is not allowing the demos to render properly.

Please fix your demos or provide the raw page coding so they can be inserted so the pages can be designed minus the place holder blocks.

DC

Please post any support related questions to the theme’s support forum where our support specialists can help you out. This area here is not for support, any support related queries we handle in the support forum.

For your convenience, the direct link to the forums is: U-Design Support.

Regards
P.S. When you post in the forum please provide what version of WordPress, the theme and VC plugin you’re currently using

How to setup header(slider) with contact form embed?

Hi,

Thank you for choosing the “uDesign” theme!

Please post any support related questions to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

My client purchased your theme a while back and has never upgraded. They currently have version 1.8.0. Nothing custom was ever done to the theme files, what are the chances it would be a smooth transition? Please let me know what you think is the best way to upgrade to the latest version?

Thanks in Advance!

Hi,

considering no files have been customized it should be pretty smooth. One thing you’ll need to do after the update is to go to the theme’s Settings page and make sure to Save it, it’s important you do that so all new options be applied properly. For update instructions please refer to this thread in the theme’s support forum: http://dreamthemedesign.com/u-design-support/discussion/13/how-do-i-update-the-theme

Also, should you have any issues or further questions please post them to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

aalou335

aalou335 Purchased

Hello, presales question. Is it possible to make the home page header into a slider?

Hi,

Do you mean to have a slider the first thing on the page, the answer is yes.

Regards

aalou335

aalou335 Purchased

Does the hosting server have to be a dedicated hosting server plan to install the UDesign theme? Or can it be on a shared hosting plan?

It can be shared hosting, it doesn’t have to be dedicated.

Regards

aalou335

aalou335 Purchased

thank you

Hi, after updating to Woocommerce 3 and to U-Design – WooCommerce Integration 2.1.17, I get for some reason only two related products instead of three I was having before the update. Is this a bug or am I the only one having this problem? Thanks.

Hi,

Thank you for choosing the “uDesign” theme!

Could be a bug with WooComm as well, I noticed they’ve been busy in recent days releasing follow up updates with many bug fixes: https://wordpress.org/plugins/woocommerce/#changelog

Anyhow, if you want to discuss this further please post any support related questions to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

Hi,

The way you provide access to demo templates and import instruction is really annoying. I am a service provider registered at Envato and I was assigned an express wordpress installation with your theme. I will not be able to complete the job until my client gives me his Envato account credentials.

Hi,

Thank you for your feedback.

The import demo files could be large in size hence I’ve not included them in the theme’s download files, also it would be annoying updating those should an emergency update is required, It’s much easier to keep those files independent of the theme’s main files, this way they can be updated and accessed by users with valid license at any time. Those are just some of the reasons for why I’ve got this setup the way it is. Anyhow, glad you’ve got it sorted it out now.

Regards

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