AndonDesign

AndonDesign supports this item

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4399 comments found.

I know this is a repeated question, but I am using Buddypress with multisite so people can create their own subsites using the subdirectory method. Is the uDesign theme ok with this? Will people be able to use the uDesign theme on their subsite if I network enable it?

Hi,

unfortunately, the theme has not been built for Multisite and neither have we tested it extensively on it, it might work but I don’t guarantee that. I built it exclusively for WordPress single instance.

Regards

I sized my homepage image to 1920×725 but when I upload it the image it is being resized and does not look correct?

Hi,

Thank you for choosing the “uDesign” theme!

Please post any support related questions to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

I use the best template, it is constantly updating, I strongly recommend anyone ✔

Hello ! I need to set a custom URL for logo. How do I change logo URL link? It is urgent! Please Help! Regards, Dita

Hi,

Thank you for choosing the “uDesign” theme!

Please post any support related questions to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

is your new update will have a shortcode for video frame just like the short code for the image frame under the content menu of the u-design shortcodes

Hi,

I don’t think this is a feature frequently requested so I don’t think I’ll be adding it. Frames around images or video are thing of past, currently the web design trend is to keep layouts clean and simple without shadows and frames.

Regards

nice theme, can you fix the w3c validator issues?

Hi,

I’m afraid that’s hard especially when third party plugins are used in the mix as well. W3C’s validation tool became questionable a few years ago when they would not validate CSS3 markup. Additionally, sliders, or with lots of JS in the mix, good luck validating.

Regards

we won’t purchase one unless it’s error free

I understand if that’s important for your project. Good luck hunting :)

Cheers!
Andon

I am trying to add an image carousel to the homepage of a website. It is set to span across all columns for the full width of the page, and I have it set to display 10 images at once, however, as you can see at www.waglercompetition.com (on the bottom of the page) it is limited to one very small space all the way on the left with no logos visible. Any ideas on what’s wrong?

Hi,

Thank you for choosing the “uDesign” theme!

Please post any support related questions to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

My support has expired and I really don’t want to spend $40 for a quick question like this. No worries, I’ll find a solution elsewhere. Thank you!

Can you email me, I’ll see what I can do. You can send me an email through my Profile page.

Regards

This theme already comes with the essential grid plugin https://essential.themepunch.com/ ?

Yes, it is.

Regards

does this theme support variation products?

I’ve not tested it with any dropshipping plugin like alidropship, so I can’t tell you for sure but I can tell you that the theme doesn’t modify the WooCommerce default behaviour when it comes to the shop, cart and check out workflow, so if it works with the default WooCommerce then I don’t see why it would not work with WooCommerce and the U-Design theme.

Regards

1. can i send you the plugin to test? you just have to activate it and then see if a variation product works. For example when you click on a color, then diplayed product image should change to match the color or size selection.

2. Does the theme come with a “wide” view? the stuff on the demo of the woocommerce theme looks tiny. The text looks really tiny from a distance. Also, is it possible to have the search bar and a shopping cart readily available in the top header in mobile phone view (instead of bottom for search, and hidden menu for cart)

Feel free to email me to discuss further. You can send me an email through my Profile page.

Regards

Hi, there are some fixes required, I’ve updated healthcoach to the latest and still found some missing items like http://udesigntheme.com/demos/healthcoach/wp-content/uploads/2016/03/newsletter3245__.jpg and there’s another background image which auto forwards to http://placehold.it/1x1/312105/e02f19/png&text=bg-top-tr+%281x1%29 making any SSL cert fail. until I removed that background image I couldn’t get green pad lock work. I hope it is fixed in the next update. Thanks

Hi,

this demo has the actual images replaced with placeholder images so it’s normal to get those, please go ahead and replace those placeholder images with your own or simply remove them if you don’t need them.

If you need further clarification feel free to email me. You can send me an email through my Profile page.

Regards,
Andon

Hi, is there a way to customize the page peel with my own colors and words? Thank you.

Hi,

Thank you for choosing the “uDesign” theme!

Please post any support related questions to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

Also, the text on the Revolution Slider plugin that came with this keeps disappearing after its animation. The sliders are at the top of these pages: http://www.womenveteransrun.org/stats/ http://www.womenveteransrun.org/hire/ Do you know if there is a way to prevent that? I have made sure that the text layers are snapped to the end of the timeline. Thanks.

Hi,

Thank you for choosing the “uDesign” theme!

Please post any support related questions to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

Hello, I bought this theme some while ago but the project I got it for didn’t materialise. So I ended up not using it at all. However now I’m strongly considering upgrading from another theme to UDesign.

I spent considerable hours customising the other (very buggy) theme, and now I’m wondering what is the most optimal way I could make the switch to UDesign and lose as little work as possible?

PS: in the other theme I used Slider Rev on the homepage and Visual Composer for all the pages. I also used some custom theme modules for portfolio, services and portfolio + services pages. Thanks.

Hi,

since you already have the theme sure, give it a try, my theme also offers Rev. slider and Visual Composer, although it’s possible the other theme might have custom built elements for VC which you’ll end up loosing, or maybe not. You could always clone your existing site to another location for testing. Should you have any further questions or issues in the process please feel free to post to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

xc0n

xc0n Purchased

How to i apply for a refund???

The demo site U-FIT .WPRESS file don’t work. Only the main .wpress that comes in theme zip works. I wasted 4 hours trying to install.

Also u should have ALL files in ONE zip not external links to download extra styles not happy.

I had to visit external website to download the demo site demo data that is no good.

Hi,

all demos import work fine, we have a support channel, if you have any issues you should create a ticket there so we can give you a hand. How we should or should not run things, zip files, or include demos is our business, every theme does it differently, but thanks for the advice.

Andon

HI

I cant see demo import option, please assist.

I’m awaiting for your email…

Thank you for your understanding, I sent my client an apology type mail, if he still wont agree, I will raise this.

Sounds good, thanks

Hello. Contact Form from Contact page template doesn’t work. I didn’t receive test messages. I checked Spam folder – nothing there too. https://www.vindicatorproducts.com/contact-us/

Please let me know how we can fix this problem. Thank you Olga

Hi Olga,

Thank you for choosing the “uDesign” theme!

Please post any support related questions to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

How to remove date in google search results on pages – U Design theme

Hi,

Thank you for choosing the “uDesign” theme!

Please post any support related questions to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

I am working in this theme for a client at mylaundrylimo.com—I need to change the ‘copyright’ name at the very bottom from General Laundry Systems to a new company and cannot find this content in any of the active widgets. Is there any other place that this information could be added to the site so that I can edit?

Hi,

that is not in a widget but look under the theme’s Settings page under “Footer Options” section.

Regards

djed3002

djed3002 Purchased

Hi, i would to know how to use a boxed layout. I can’t find the background image as i read in other posts. Thank you!

Hi,

Thank you for choosing the “uDesign” theme!

Please post any support related questions to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

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