Discussion on uDesign - Responsive WordPress Theme

AndonDesign

AndonDesign supports this item

Supported

4519 comments found.

Hello – I’m exceptionally interested in buying UDesign, but I have a query:

I’m creating a travel brochure site where we’ll feature the same products across different pages, and we’d like to just update the price in one place that filters through the site and updates in all places.

Let me know if we can achieve this with UDesign.

Many thanks

Hi,

one way would be to insert that bit of content using the theme’s action hooks API. We have many example of how this works in the theme’s support forum and I can also give you direction how to do it once you’re ready.

Regards

How do we update a logo of one of the social icons? For example, we want to update the Google social icon to a different logo.

Hi, can you post to the support forum or email me with a link to your site so I can see which icons you’re using. Thanks

For your convenience, the direct link to the forums is: http://dreamthemedesign.com/u-design-support/

You can send me an email through my Profile page.

Regards

I tried to download this theme for install and it wouldn’t on two different websites. It fails to upload and says the link is expired. Does anyone else have problems installing this theme?

Hi,

it’s not very clear, where do you get the link is expired message? Did you successfully download the theme from your ThemeForest account? If you did then installing it doesn’t require a link, you could simply upload it via the WordPress Appearance -> Themes page or via FTP. If you have further question please post your questions to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

I just posted there hoping to receive a response…

Thanks, I just replied ;)

Cheers!

Hello, Thinking of buying this theme again but I have checked the new Google page speed insights score on your demos now it is lighthouse and on mobile they are scoring low, will you be updating the theme and demos so they score better now Google insights have changed how it scores sites?

Hi,

I usually optimize just the home page in one of the demos for testing, it’s too much work and maintenance to keep it as Google insight and the like testing sites keep changing requirements. I find it was easier to get good scores with WordPress sites, but now it’s tougher you’ll need to invest more time and effort optimizing and working with plugins that help with optimization.

Envato used Pingdom for their competition last year for fast and optimized themes I since use Pingdom for my testing, I get over 90 score: https://tools.pingdom.com/#59d094d7d1800000 and I’m getting that score without using CDN, so there is still room for higher score should I comply with all their requirements.

Regards

Hi, where can I find the business demo – https://udesigntheme.com/demos/business/ I want to import this demo for my site, but can’t find it. Thanks!

HI sunchety,

I just added the “Business” demo to the batch. At this stage you can only imported via this method: https://dreamthemedesign.com/u-design-support/discussion/22852/import-instructions-for-u-design-demo-sites I will be adding it to the theme’s demo import wizard with the theme’s next release. Until then you may import it with the alternative method.

Cheers!
Andon

Thank you very much! I’ve imported the demo but there is a problem with the Visual Composer, I think. I’ll post it in the U-design Support Forum. Thanks again :)

I just responded to your post in the forums. Thanks

We’ve been using your theme and we love it – just one question:

Can you tell me where I can change the “Feedback” bar on the side of the website? We’d like it to say “Contact Us” instead of “Feedback”

good morning, where is the favicon option?

Hi,

Thank you for choosing the “uDesign” theme!

Please post any support related questions to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

Just downloaded the new version and tried to upload to my website. It breaks my site upon activation with these errors:

Warning: require_once(DIR/composer/autoload_real.php) [function.require-once]: failed to open stream: No such file or directory in /home1/theburn5/public_html/wp-content/themes/u-design/inc/admin/u-design-merlin/vendor/autoload.php on line 5

Fatal error: require_once() [function.require]: Failed opening required ‘DIR/composer/autoload_real.php’ (include_path=’.:/usr/share/pear:/usr/share/php’) in /home1/theburn5/public_html/wp-content/themes/u-design/inc/admin/u-design-merlin/vendor/autoload.php on line 5

Hi,

I need to further investigate, please email me 2 things:
1 ) Admin access to your WordPress site
2 ) FTP access to your server

You can send me an email through my Profile page.

Regards

Actually, I’m pretty sure this problem is caused by running on an old PHP engine, make sure your PHP is at least 5.6 or higher, the recommended on the WordPress requirements page is PHP 7.2.

Regards

An error occurred while updating U-Design: The download failed. The supplied URL is not valid. I’m using PHP 5.6 and the api key is valid.

Hi,

Thank you very much for your reply. Indeed I got the version 2.13.17 so the new way of updating theme is not activated.

I ve done the instructions but it doesn’t work, envato api connection fail most of times, and when it works and I’m trying to update the theme, it says i got the last version ?

Best regards

Can you email me please to see what’s going on with your site. You can send me an email through my Profile page.

Regards

Hi Andon,

Udesign and your themes are they compatible with wordpress 5 ?

Regards

Yes, it is, just make sure to update your theme to v3.0.0.

Regards

cool

I get this error when trying to update the theme in WP admin

An error occurred while updating U-Design: Download failed. Problem downloading theme

I am a licensed user, What do I need to do to update. (I bought it in 2014)

Hi,

if you haven’t done this already, you’ll need to sign into the theme’s support forum, once there follow the instructions in this thread: https://dreamthemedesign.com/u-design-support/discussion/32230/transition-to-doing-theme-updates-with-envato-market-plugin

Regards

Is there way to make “Fake” Reviews?

Hi,

Thank you for choosing the “uDesign” theme!

Please post any support related questions to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

Hello morning. So when updating to v3. Should you update theme first or wordpress to v5?

Hi,

it shouldn’t matter which one you update first. For update instructions please refer to this thread: https://dreamthemedesign.com/u-design-support/discussion/13/how-do-i-update-the-theme

Should you have further questions or issues please post to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

Thank you! Have a Happy new year!

Thanks, you too!

Can we switch the blog layout to grid layout or something more modern, instead of the old school one column layout? Do you have any templates for that?

Sure, the theme offers the Essential Grid plugin with which you could create very flexible grid layouts and pull content from various sources including posts (your Blog section). I’ll show you an example of that from the theme’s demos:
- http://udesigntheme.com/demos/ubuild/blog/
- http://udesigntheme.com/demos/yoga/news/

For future reference, please post any support related questions to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

Tweeg

Tweeg Purchased

Hi Andon. I see there’s no way to update this theme anymore via ftp. I receive a blank page and everything is so f*cked up so I need to recover entire website. Please let me know where is the problem with v 3.0 update. thanks.

Just because it’s not working in your case doesn’t mean it’s not working in general, it is the most reliable method. I don’t exclude the possibility that you are doing something wrong, I’ve seen people dump the entire theme folder at the WordPress root folder and completely breaking their site, so whatever that you’re doing isn’t working for you I’m sure there is a good reason for that.

If you want me to have a look, please email me 2 things:
1 ) Admin access to your WordPress site (you could create an account for me just make sure to make me an administrator)
2 ) FTP access to your server

You can send me an email through my Profile page.

Tweeg

Tweeg Purchased

Hi. I never say that, is one of my favourite theme. I’ll send you an email in few days. thanks!

Sounds good, thx

hazelbeav

hazelbeav Purchased

If I buy the udesign theme for my website does the fee include wpbaker plugin and the use of the theme on one site? If I want to change my other site to udesign, do I need to purchase another licence? I’m not designing for anyone, I just have two websites for my business.

Hi,

yes WPBakery Page Builder is included with the theme.

In general the ThemeForest theme licensing requires that you purchase an individual license for each domain you’re going to install the theme under.

Regards

hazelbeav

hazelbeav Purchased

ok thanks. I think I’m going to go ahead and buy the theme. As I’m a beginner will I get lots of hints and tips on the support forum? As I’d hate to mess up my web site.

make sure to register with the support from so you have access. For your convenience, the direct link to the forums is: U-Design Support.

Regards

I paid to have the Web made. I did not know anything about web matters. He who gave it to me gave it to me and I paid, but never more have I seen it or know where it is.

The theme is UDesingn 2.7.10, and I need to update, I’m having some difficulties. The seller requires identification of purchase. I do not have it, nor can I get it.

Tell me if there is a solution to update.

Now I know more and I am a customer of Envato I like the products you sell. But I need to solve the problem urgently. My version does not work well with the new versions of wordPress and I’m having problems.

I appreciate your quick attention

Josè M. moral

Hi Josè,

whomever paid for the license they should be able to update it, are you saying you are no longer in touch with the person that did the site for you? You should contact them as most likely they purchased the license for the theme and can assess updates.

Once the theme is purchased, future updates are free with that account, so unfortunately the way ThemeForest.net is setup only the owner of that account can have access to the theme that was originally purchased.

If you’re not in touch with the person that purchased the theme originally, it would be impossible to get updates without a valid license.

In general, it’s best for the person who owns the website to have purchased their own license of the theme, that way they will be independent of anyone maintaining their website for future updates or access to support since a valid license is required to register in the support forum.

Regards

why is the sticky menu bar not supported by this theme. I want to be able to lock my nav menu as a user scrolls down my page

it is supported as you can see in some of the theme’s demos

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