AndonDesign

AndonDesign supports this item

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4245 comments found.

After updating to Version 4.6 of Wordpress, There is a jQuery conflict that is causing issues with multiple plugins. The error is below. Can you offer assistance? jquery.js?ver=1.12.4:2 Uncaught Error: Syntax error, unrecognized expression: a[href*=#]:not([href=#], a.vc_pagination-trigger, .wc-tabs li a, .vc_tta-tab a, .vc_tta-panel-title a, a.vc-carousel-control, a.vc_carousel-control, .wpb_tabs_nav a, a.acomment-reply.bp-primary-action)

you should probably email me if you need further assistance with any of this, this is not the right place to discuss this. You can send me an email through my Profile page.

Regards

My apologies for two things. 1.) It was not a theme issue. It was a plugin conflict. 2.) Posting here. Next time, I will contact you via the Profile page. Thanks for be awesome!

Glad you were able to sort this out so quickly.

Please do not hesitate to contact me should you require any additional assistance in the future.

Regards

ikkoli

ikkoli Purchased

Hi Andon, I cannot get into your support system although I provide my envato password. The theme is not working on my site and presenting the following error in updates page ” To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer. Got Visual Composer in theme?” Can you please help ? thanks

Hi ikkoli,

to get to the forum please make sure to Sign In with the green button at the sign in page, the green button that says “Sign in with Envato”. You need to do that so the system can identify your support status. If you continue having issues with this please email me and I’ll help you out. You can send me an email through my Profile page.

Regards

Hey How can Improve my Website Speed ?

Google page speed for Desktop too low Its 59 / 100 Suggestions Summary

& for mobile

65 / 100 Speed

Hi,

Thank you for choosing the “uDesign” theme!

Please post any support related questions to the theme’s support forum where our support specialists can help you out.

For your convenience, the direct link to the forums is: U-Design Support.

Regards

rrwp87

rrwp87 Purchased

Hi Andon,

do you have a new theme in scope, possibly more focussed on woocommerce?

Have a great time and best regards, rrwp87

Hi rrwp87,

no WooComm specific theme in scope at this time, sorry.

Regards

Hi,

We just completed the latest theme update and it wiped out all of the custom fields for the Revolution Slider :(. On every page of the site we used the udesign_add_slider_revolution field and after the update that field and the sliders are gone from every page :( We’re going to have to add these back in manually on almost 80 pages, so can you please let us know how to prevent this from happening again with future updates?

1. Saving the page/post again does not trigger it to re-appear

2. Caching plugin is disabled

3. If we manually re-add the slider through the udesign_add_slider_revolution meta field, then the slider appears again, but if you remove the meta field it disappears again, so the issue seems specific to not working from the new drop down.

Manually re-adding all of these doesn’t feel like a good solution – first because we have sliders on 80 plus pages we would have to hit, but also because we assume this could break again with the next theme update if we don’t get these working properly as the theme intends :\

I will need to investigate this further, could you please email me. You can send me an email through my Profile page.

Thanks

Ok thank you we appreciate it. We have sent an email with the site info.

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