Hello – I’m exceptionally interested in buying UDesign, but I have a query:
I’m creating a travel brochure site where we’ll feature the same products across different pages, and we’d like to just update the price in one place that filters through the site and updates in all places.
Let me know if we can achieve this with UDesign.
one way would be to insert that bit of content using the theme’s action hooks API. We have many example of how this works in the theme’s support forum and I can also give you direction how to do it once you’re ready.
How do we update a logo of one of the social icons? For example, we want to update the Google social icon to a different logo.
can you post to the support forum or email me with a link to your site so I can see which icons you’re using. Thanks
For your convenience, the direct link to the forums is: http://dreamthemedesign.com/u-design-support/
You can send me an email through my Profile page.
I tried to download this theme for install and it wouldn’t on two different websites. It fails to upload and says the link is expired. Does anyone else have problems installing this theme?
it’s not very clear, where do you get the link is expired message?
Did you successfully download the theme from your ThemeForest account? If you did then installing it doesn’t require a link, you could simply upload it via the WordPress Appearance -> Themes page or via FTP. If you have further question please post your questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
I just posted there hoping to receive a response…
Thanks, I just replied
Hello, Thinking of buying this theme again but I have checked the new Google page speed insights score on your demos now it is lighthouse and on mobile they are scoring low, will you be updating the theme and demos so they score better now Google insights have changed how it scores sites?
I usually optimize just the home page in one of the demos for testing, it’s too much work and maintenance to keep it as Google insight and the like testing sites keep changing requirements. I find it was easier to get good scores with WordPress sites, but now it’s tougher you’ll need to invest more time and effort optimizing and working with plugins that help with optimization.
Hi, where can I find the business demo – https://udesigntheme.com/demos/business/
I want to import this demo for my site, but can’t find it. Thanks!
I released this demo recently and haven’t had a chance to prepare it for import. The closest one that comes to it would be the 2017 Main demo. As soon as I’m done with the Gutenberg compatibility update, I’ll have more time to prepare the “Business” one to be included with the imports.
This is very dissapointig! This is the main demo of the theme that I first watched and liked very much and paid for this design… Are you serious?
If you purchased the theme within 30 days feel free to request a refund.
I just added the “Business” demo to the batch. At this stage you can only imported via this method: https://dreamthemedesign.com/u-design-support/discussion/22852/import-instructions-for-u-design-demo-sites I will be adding it to the theme’s demo import wizard with the theme’s next release. Until then you may import it with the alternative method.
Thank you very much! I’ve imported the demo but there is a problem with the Visual Composer, I think. I’ll post it in the U-design Support Forum. Thanks again
I just responded to your post in the forums. Thanks
We’ve been using your theme and we love it – just one question:
Can you tell me where I can change the “Feedback” bar on the side of the website? We’d like it to say “Contact Us” instead of “Feedback”
please refer to the theme’s support forum, we have this covered in these two FAQ entries:
good morning, where is the favicon option?
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
Just downloaded the new version and tried to upload to my website. It breaks my site upon activation with these errors:
Warning: require_once(DIR/composer/autoload_real.php) [function.require-once]: failed to open stream: No such file or directory in /home1/theburn5/public_html/wp-content/themes/u-design/inc/admin/u-design-merlin/vendor/autoload.php on line 5
Fatal error: require_once() [function.require]: Failed opening required ‘DIR/composer/autoload_real.php’ (include_path=’.:/usr/share/pear:/usr/share/php’) in /home1/theburn5/public_html/wp-content/themes/u-design/inc/admin/u-design-merlin/vendor/autoload.php on line 5
I need to further investigate, please email me 2 things:
1 ) Admin access to your WordPress site
2 ) FTP access to your server
Actually, I’m pretty sure this problem is caused by running on an old PHP engine, make sure your PHP is at least 5.6 or higher, the recommended on the WordPress requirements page is PHP 7.2.
An error occurred while updating U-Design: The download failed. The supplied URL is not valid.
I’m using PHP 5.6 and the api key is valid.
please refer to the instructions in this support thread: https://dreamthemedesign.com/u-design-support/discussion/32230/transition-to-doing-theme-updates-with-envato-market-plugin
Thank you very much for your reply. Indeed I got the version 2.13.17 so the new way of updating theme is not activated.
I ve done the instructions but it doesn’t work, envato api connection fail most of times, and when it works and I’m trying to update the theme, it says i got the last version ?
Can you email me please to see what’s going on with your site.
You can send me an email through my Profile page.
Udesign and your themes are they compatible with wordpress 5 ?
Yes, it is, just make sure to update your theme to v3.0.0.
I get this error when trying to update the theme in WP admin
An error occurred while updating U-Design: Download failed. Problem downloading theme
please follow the instructions in this thread: https://dreamthemedesign.com/u-design-support/discussion/32230/transition-to-doing-theme-updates-with-envato-market-plugin
I am a licensed user, What do I need to do to update. (I bought it in 2014)
if you haven’t done this already, you’ll need to sign into the theme’s support forum, once there follow the instructions in this thread: https://dreamthemedesign.com/u-design-support/discussion/32230/transition-to-doing-theme-updates-with-envato-market-plugin
Is there way to make “Fake” Reviews?
Hello morning. So when updating to v3. Should you update theme first or wordpress to v5?
or does it matter? either or?
it shouldn’t matter which one you update first. For update instructions please refer to this thread: https://dreamthemedesign.com/u-design-support/discussion/13/how-do-i-update-the-theme
Should you have further questions or issues please post to the theme’s support forum where our support specialists can help you out.
Thank you! Have a Happy new year!
Thanks, you too!
Can we switch the blog layout to grid layout or something more modern, instead of the old school one column layout? Do you have any templates for that?
Sure, the theme offers the Essential Grid plugin with which you could create very flexible grid layouts and pull content from various sources including posts (your Blog section). I’ll show you an example of that from the theme’s demos:
For future reference, please post any support related questions to the theme’s support forum where our support specialists can help you out.
Hi Andon. I see there’s no way to update this theme anymore via ftp. I receive a blank page and everything is so f*cked up so I need to recover entire website.
Please let me know where is the problem with v 3.0 update.
Sure you can update it via FTP, or any other way. FTP is probably the only way you can always rely on 100% when all the other methods fail. For update instructions please refer to:
No, is not working. I have vers. 2.14.0. I removed completly the entire theme, use default wp theme and uploaded last version. Same results – a blank page..
Just because it’s not working in your case doesn’t mean it’s not working in general, it is the most reliable method. I don’t exclude the possibility that you are doing something wrong, I’ve seen people dump the entire theme folder at the WordPress root folder and completely breaking their site, so whatever that you’re doing isn’t working for you I’m sure there is a good reason for that.
If you want me to have a look, please email me 2 things:
1 ) Admin access to your WordPress site (you could create an account for me just make sure to make me an administrator)
2 ) FTP access to your server
Hi. I never say that, is one of my favourite theme. I’ll send you an email in few days. thanks!
Sounds good, thx
If I buy the udesign theme for my website does the fee include wpbaker plugin and the use of the theme on one site? If I want to change my other site to udesign, do I need to purchase another licence? I’m not designing for anyone, I just have two websites for my business.
yes WPBakery Page Builder is included with the theme.
In general the ThemeForest theme licensing requires that you purchase an individual license for each domain you’re going to install the theme under.
ok thanks. I think I’m going to go ahead and buy the theme. As I’m a beginner will I get lots of hints and tips on the support forum? As I’d hate to mess up my web site.
make sure to register with the support from so you have access. For your convenience, the direct link to the forums is: U-Design Support.
I paid to have the Web made. I did not know anything about web matters. He who gave it to me gave it to me and I paid, but never more have I seen it or know where it is.
The theme is UDesingn 2.7.10, and I need to update, I’m having some difficulties. The seller requires identification of purchase. I do not have it, nor can I get it.
Tell me if there is a solution to update.
Now I know more and I am a customer of Envato
I like the products you sell. But I need to solve the problem urgently. My version does not work well with the new versions of wordPress and I’m having problems.
I appreciate your quick attention
Josè M. moral
whomever paid for the license they should be able to update it, are you saying you are no longer in touch with the person that did the site for you? You should contact them as most likely they purchased the license for the theme and can assess updates.
Once the theme is purchased, future updates are free with that account, so unfortunately the way ThemeForest.net is setup only the owner of that account can have access to the theme that was originally purchased.
If you’re not in touch with the person that purchased the theme originally, it would be impossible to get updates without a valid license.
In general, it’s best for the person who owns the website to have purchased their own license of the theme, that way they will be independent of anyone maintaining their website for future updates or access to support since a valid license is required to register in the support forum.
why is the sticky menu bar not supported by this theme. I want to be able to lock my nav menu as a user scrolls down my page
it is supported as you can see in some of the theme’s demos
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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