359 comments found.
I have been reviewing the theme for a few months. Its really cool. Just purchased now. Where should I open ticket When I need support? Good job guys. Im sure you will make the theme more powerfull in the future.
Hello, thanks for contacting us. Please open a ticket via http://freevision.ticksy.com/
Regards
Error Messages in your DEMO page: http://builder.zooka.io/about-us/
Warning: mysqli_real_connect(): (HY000/2002): No such file or directory in /home/zookai5/public_html/builder.zooka.io/wp-includes/wp-db.php on line 1488
Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/zookai5/public_html/builder.zooka.io/wp-includes/wp-db.php on line 1518
Warning: mysql_connect(): No such file or directory in /home/zookai5/public_html/builder.zooka.io/wp-includes/wp-db.php on line 1518
Hello, please open a ticket regarding your case. Thanks
I updated your theme and now all i’m getting is the progress circle at 0% and nothing else. please help!
Hello, thanks for contacting us. Have you opened a ticket regarding your case?
Hi,
1. Is it possible to have a products custom post type without having a store? 2. Is there any list of the shortcodes that can be used when building pages with the builder?
Thank you
Hello, thanks for contacting us.
1- Please be more clear regarding your case. You don’t wanna use woo-commerce but display product showcase?
2- We use visual composer instead of regular shortcodes. We’ve added 20+ tailor made components upon composer which gives you more flexibility.
For more info about VC please see : http://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431?s_phrase=&s_rank=3
Regards
Hi,
1- Please be more clear regarding your case. You don’t wanna use woo-commerce but display product showcase?
Yes, I don´t need a store but I need to showcase products. I need a layout for product pages that I can repeat, the possibility to filter products by category (like is usually done for projects) and a related products shortcode.
Thank you
Hello, sorry no such built-in feature. You may wanna use a plugin for this matter. Regards
Would a plugin solve it all? Can you recommend me one to check it out? Besides this, your theme is really what I need for this project.
Not sure if this works for you : http://codecanyon.net/item/magic-grid-product-displaycustom-ajax-filtering/full_screen_preview/10116980 please take a look. You can find more items on codecanyon. Regards
Hi,
How many header options do you have? Can I have logo besides menu? Can this section http://clip2net.com/s/3uo9I2K be reduced in height in any way?
Thank you
Hello, possible header options as below.
The menu bar on the left, right and centered and the logo align itself based on these positions. But the menu doesn’t set next to the logo. You can set header height via theme options. Regards
Hi.
Is this a shortcode than can be added anywhere with VC? http://clip2net.com/s/3uyFuzb http://buildme.freevision.me/home/home-13/#
Do you have any component to add a vertical menu displaying only certain pages/custom post types/categories?
Regards
One more: I would need the PSD files, can you provide them?
Hello,
1 – Yes, it is a custom Visual Composer Component that developed by us, and included in demo data too.
2 – Vertical menu, which read from Menus? Custom Menu widget could be used on Visual Composer, or you can build your owns manually by the components provided in VC.
3 – Yes, we have few PSD files which we can supply in case of customer request.
Kind regards.
Looks like a great theme. I have a couple of pre-sale questions:
1. I’ve seen some themes that allow complete header customization for each page. In other words, we can build pages with different contact info at the top for each page. Does this theme have that option?
2. Is there a light (or white) header option?
Hello, thanks for contacting us.
1- No such built-in feature. But you can build unique menu items for each page.
2- Header and menu bar can be customized via theme options. You’re free to set your own color. We even added gradient color option.
Regars
Your theme (BuildMe – Child) contains outdated copies of some WooCommerce template files. what is this?
Hello, are you using latest version of theme? Thank you.
yes i use the version 2.0 of them, i ust update the woocommerce plugin to 2.5,it’s advice me this,
the product single page have any change after update the plugin of woocommerce
Hello,
That message could be ignorable, just a message to developer. I will do necessary changes and release another version of the theme sooner.
Kind regards.
when will you make more layout about the product sigle page for our options? and make more change about the shop will be better.
Hello,
What’s in your mind? You can share via email or on ticketing system http://freevision.ticksy.com
Kind regards.
how can I put the login or account button on the top bar infor side social ?
You can put a link by Theme Options panel and redirect it to wp-login.php or any custom plugin that designed for this job.
Regards.
how to pput a link by theme option panel?
Hello,
See theme options > layout > primary menu logo > top info bar. Use like;
<a href="http://fulldomainname.com/mypath">my link</a>
Kind regards.
but I want to put the link on the right of social
So, you have to customize the include/header.php file in order.
Hi, I put i a ticket on the 30th December #622559 – could you please see if you could reply to me asap as I need to how a client with the breadcrumbs functioning. Thank you.
Responded, kind regards
how to set language transfer option in website front?
Hello,
You should use wpml, after set it please check appearance > menus page for theme locations if set too.
Kind regards
Hello, have you opened a ticket regarding your case? Thank you.
yes, but still no work out
Hi, your ticket must have been responded. Regards
yes, now i still am waiting to solution this problem,when will do well?
All done as you reported back too 
Kind regards.
why did have change the total of website fonts?
No I don’t, just worked on functions/functions.php file
- how to remove date and comments counter in the post (<article> )?
- how to set Category, Blog Archives and Tags default view as Masonry? For example, I dont like the Regular (full post view in the this list) http://buildme.freevision.me/tag/survey/. I want to make masonry type list here.
Hello, as I remember I’ve responded on your ticket. Thank you.
Hello. First of all great theme! Can i copy a project file (ivy sites interior) as a PAGE of a product and not use it under /projects/ivy but under another section???
also pls direct me on how to recover deleted template pages that you have prepared. after updating today i cant find a page where there were pictures of board of managers etc. where to find it again? how to restore?
Hello, have you opened a ticket for this case? Thank you.
Hi, all i want to make a multi-level sub menu for one tab. How do i do that.like this site here : https://www.gcbbank.com.gh/# Any help would be appreciated. Thanks
Hello, thanks for contacting us. You mean mega menu style? If yes, we didn’t include mega menu feature into theme. Sorry for that. However you may use one of those popular mega menu plugin for this matter. Regards
HOW TO SET MY LOCATION USE MULTI LOCATION GOOGLE MAP ?JUST TYPE THE ADDRESS ? IF CAN TYPE THE GEOCADE ?AND HOW TYPE
Have you imported dummy data at the begining?
yes,I have import all dummy!
Hi, multi location google map component allows only 10 location to add due API limitations. To add one just type a proper address yes. Regards
but it is inaccuracy when type a address only.Can not type a GEOCODE to location???
Should work, give it a try
We have responded to your request for FTP access to fix the problem with the Blog not displaying correctly (Private Ticket #561316) This was 5 days ago. Can you please fix this issue or tell us why not? We have an unhappy client, and your response times are quite poor to be honest. This isn’t the first time we have had problems getting you to respond to a support request. We buy lots of Themes from Theme Forest, and try to ensure we buy from developers who provide good support as we know how important this can be further down the line. Had we known the difficulties we would face when asking for a support issue, we would not have bought your theme. I am sorry to post a negative comment about you, but you advertise support in your selling, you should match this with prompt attention.
Your ticket has responded. Thank you.
Please check the private ticket again. We have replied. You have corrected only part of the problem. The blog post text links do not take the user to the blog post, it still only opens the image itself, which is what we explained initially. The part you have fixed is the layout issue. The linking problem remains.
Hi. Is there a way to add a new font to the typography list? I want the content to be in Century Gothic, but don’t know hot to add it to the list of fonts on theme settings page.
Figured out how to add latin Century Gothic – just added it to gwf.json…but how do I add it Cyrillic charset?
nice theme , does it support RTL ? Thank you in advance
Hello, thanks for contacting us. Partly yes, not fully. Regards
I like your theme a lot. But is it possible to use it for another industry rather than construction/architecture?
Hello, thanks for contacting us. Why not we just created construction oriented theme, for sure you can change it anything you want. Regards
hi i have submit my ticket ,awaiting for your reply
Hello,
Thank you for letting us know about your ticket.
Your ticket will get a respond as soon as possible.
Kind regards.
it’s long time no get your reply by ticket.
