177 comments found.
Hello!I have an important pre-sale question. Is it possibile to have more portfolios in this theme? For example if you look at this website: http://www.decorogroup.com/, i would like to have a portfolio for each category (legno/laminati/mosaici/etc) with subcategories (for example for “legno” the subcategories are “legno tradizionale”, “legno prefinito” “antico massello”, etc). Is that possibile? Then on the homepage PORTFOLIO section should appear the portfolio categories not the products.Possible? i hope i was clear! P.S. I LOVE YOUR THEME! thank you! A.
Hi, sorry for reply quite too late. Yes, you can do as you want with Portfolio. Hope help you decide. Any question, feel free let me know. Thanks
Because in my site comes this information : This is a demo store for testing purposes – no orders Shall be fulfilled .
Hi, thanks for your purchased my theme. Can you explain more? i really don’t understand your mean. And if have previous discussion between us, you should add it here. Thanks
Can you tell me where to configure this? Thanks a lot.
Please comment by account purchased my theme or go to my helpdesk at http://support.g5plus.net/ and create topic there, we will support for you. You need create 2 row(parent and child), parent choose FullWidth and set background grey for it, child choose container. Thanks
Hello, another problem I am having:
The Gallery and Portfolio plugins are not working correctly for me. When trying to pull in the images I put up in the media pages, it doesn’t pull the “src” URL for the images. It’ll pull the HTML tag for each image, but leaves the “src” URL blank. Adding in the URL manually in Google Inspector fixes the issue, but I don’t know why the Gallery and Portfolio are not working for me. I can submit screenshots if you need it.
Also, I’m on the latest version of Wolverine Framework included in the theme 1.7, although it still says “Wolverine Framework 1.0”. I guess the developer forgot to update the version number after my last issue?
Please comment by account purchased my theme and go to my helpdesk at http://support.g5plus.net/ and create topic there, we will support for you. Thanks
The burger menu on mobile devices won’t open 
EDIT: Okay, it’s working now. All I did was generate css again from the theme settings. Weird…
Glad to hear that, any issues, please create topic on my help desk at http://support.g5plus.net Thanks
Hi, how can I have the transparent header, overtop of the slider like you have here on this demo? http://themes.g5plus.net/wolverine/main/home-corporate-2/ I can make the header transparent but I cant figure out the setting to have the content/slider behind the header.
Thanks in advance.
Hi, 1. You can install demo data then learn from it. 2. Can do follow: - Go to Page Header(of your page), choose http://prntscr.com/97g98r - Set http://prntscr.com/97g9f6 => value color: # - and http://prntscr.com/97g9j2 => value color: # If not as you want, go to my helpdesk at http://support.g5plus.net/ and create topic there, we will support. Thanks
Hi, great theme! =) How can i import the agency demo homepage? Thank you Best regards simon
Hi, you can do follow: 1. http://prntscr.com/971i9q 2. Choose demo Main to install here: http://prntscr.com/971ij1 It included in Main demo.
Please go to my helpdesk at http://support.g5plus.net/ and create topic there for further support.
Thanks
Hi! I’ve just purchased the theme and I’m making all necessary installations and configurations. So, I installed WooCommerce and it says that the theme has outdated WC templates. I’m not sure if I should update them or not. I mean, are those some sort of Wolverine custom WC themes or regular WC themes? In other words, can the templates become a mess after the update? Are outdated templates incompatible or something? Will you provide proper updates for the WC themes?
Please follow https://docs.woothemes.com/document/fix-outdated-templates-woocommerce/ if can’t fix, creat topic on my help desk http://support.g5plus.net/ then give us your account. i will check and fix Thanks
Hello,
I’m trying to use the one page demo as stated in the documentation but my slider & contact form seems missing. I’ve read through the documentation and it stated that the slider is in the downloaded file but there’s no slider templates at all. Could you help me please? Thanks.
still no response? zzzz
Hi, sorry for reply quite too late. Please go to my helpdesk at http://support.g5plus.net/ and create topic there, give us your account website to check. That is fastest. Thanks
Hi,
Is it possible to disable the “easy scrolling”? It’s annoying…
Thanks
Hi, thanks for your interested in my theme. I really don’t know where you mention but i can remove it for you when receive request. Don’t worry, thanks
I haven’t been able to download the demo data (it takes forever and never finishes). Can you provide the code for me to create this page: http://themes.g5plus.net/wolverine/main/home-default/#prettyPhoto
Hi, please create topic support here: http://support.g5plus.net/ I will send to you what you need. Thanks
I noticed that the “Wolverine Google Map” template in the Visual Composer builder has two “Location X” fields instead of a “Location X” and “Location Y” field.
Hi, thanks for your feedback. I realized this issues and fixed it, please download latest version from ThemeForest then re-install Wolverine Framework plugins follow: http://support.g5plus.net/knowledge-base/how-to-update-shortcodeframework-plugins-to-latest-version/ Thanks
Hello. The theme looks awesome and it’s exactly what I’m looking for. There are only 2 things I wish there was in this theme. Both are very simple and I believe it would be no effort to add them in future versions.
Youtube is the main platform I use to advertise my products. This guy here adds his youtube videos to his product page. http://www.beardbrand.com/collections/beard-oil/products/tree-ranger-beard-oil
The other thing I’d like to see are social media share buttons on the product page. Having OTHER PEOPLE sharing your products is a must. The Avada theme has it, they’re beautiful and easy to see, but I don’t wanna buy Avada, the Wolverine theme looks better. http://theme-fusion.com/avada/product/barbour-short-military-jacket/Only these 2 things and this theme is worth a X-men. Thank you for your attention.
Hi, Thanks for interested in my theme and suggestion. I will consider add them in the future. Thanks
Hello, i have a little problem with admin display. On Apparence>menu or Widget tab, every things appears broken. Do you know about this problem ? (i already disable all the plugins and the problem still here)
Hi, thanks for your purchased my theme. To be honest, i don’t know what happend, if you need check, please go to my help desk here: http://support.g5plus.net/ and create topic then give me your account website, i will check and find problem for you. Thanks
Hi. Where i should insert GA code or another tracking? I’m use a child theme. Well, as i can see i need to insert it in some main theme file. So, when i’ll upload a new theme update in the future , i need re-add that GA tracking. Am i right? Maybe in the feature updates you will add some additional ‘code area’ in the theme settings for analytics and other scripts? P.S. Any news about VC ultimate add-on JS confict with your theme (i sent the plugin about a week ago,hope you remember)?
Thanks!
Hi, 1. Question about GA came the same on others clients. I add this feature to my theme, but reviewer not accept(i need remove) and recommend us use plugins. So please go to wordpress.org then search and use there. I’m using https://wordpress.org/plugins/nk-google-analytics/ After install, you only need add value only 1 time, no need re-add. 2. About VC ultimate, i’m checking and will let you know 2 next days. Thanks.
how do we get the latest version of WPbakery? do you have the license key?
Hi, you can download latest vesion on my helpdesk here: http://support.g5plus.net/forums/topic/download-revolution-slider-visual-composer/ Need register with your purchased code. Thanks
I’ve emalied questions and got no email back, (yes I checked spam)
What is your email address? You can ask here(if not too longer) or create topic on my help desk(faster response).
I have opened a ticket on your help desk but got no reply. Anyway, I don’t want to disclose my email as this is a public comment area. Basically I asked about the store configuration as for: Home page (one page) and than SHOP (move to shop home page with left column) and another link would go to Gallery page.
I want to know how to set it up.
Hi, sorry for reply quite too late at the weekend. Currently(Monday-morning, 8:00AM GMT+7), only 3 thread need support, view here: http://prntscr.com/8vd5gd where is your thread? I will answer comment here but need link thread on my help desk to know more. Thanks
1. About Homepage(onepage): => Shortcode here: http://themes.g5plus.net/documentation/wolverine/#!/building-homepage View http://support.g5plus.net/forums/topic/header-transparent-background/#post-7256 to know more how to set header transparent. 2.than SHOP (move to shop home page with left column) => I don’t understand your mean, you want have side bar on the left? if true, only need choose settings on ThemeOptions or Page Settings area of page. 3. another link would go to Gallery page => Need explain more. Thanks
Hello So my IT already installed most of it. He has emailed you to your website – his email <akshay1489@gmail.com> but no reply from you yet.
We have probelm with color changer and permissions, Could you reply to him asap or reply here ?
Yes, i had reply to your IT
Hello I have opened a ticket few days ago AND emailed you directly, I have not receive an answer! Really I am not happy with your service .. I am trying to install and configure the theme and I have issues which you’re not helping out to solve.
email was sent to g5plus@outlook.com (and submitted as ticket) ... the title was; Wolverin purcahse. (code b6d4c312-79a2-430e-a035-bccc466XXXX)
Hi, what is your email address? I’m still answering one by one email support everyday, and if you created topic on my help desk, please send it to me. Thanks
Hello I have sent you ticket with my registered email.. I don’t want to put here becuase I am worried spam .. Also no reply from your outlook. What’s your direct email, I will send you my questions there ?
1. Sorry, i can’t use personal email for my job. So you need register account with your purchased code here: http://support.g5plus.net/wp-login.php?action=register then creat topic on Wolverine forum here: http://support.g5plus.net/forums/forum/themes/wolverine/ I will support, don’t worry. Thanks
2. With your problem above “We have probelm with color changer and permissions” => check follow: 1. What version php do you using? If lower 5.4, please update to 5.4 or greater. 2. Check your folder theme has permission create/write file? if not, please set permission for it. 3. PLEASE SET VALUE FOR VARIABLES BELOW IN PHP.INI/.USER.INI/.htaccess or some where(you should ask your hosting provider): memory_limit = 128M max_execution_time=300 max_input_time=300 Then let me know Thanks
- Can you tell me what’s the title (i’ll check spam)
It’s not convenient to disucss here because I can’t give you private information.. even not my email or website ..
Hi, “I am not getting any replies via that ticket” => Please give me url your topic here, i will process immediately. When you create topic on my help desk, you can give me private information, read more here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Don’t worry, thanks
Hello I have issues a ticket on your support forum – http://support.g5plus.net/forums/topic/support-theme-wolverine/
it is open for everyone! Where is your ticket area ? I looked every where on your website . no ticket area.. just forum and contact us!
I need urgent help
Yes, that is forum type but you can send private information and other can see public post. Have some restrict on that, don’t worry. Btw, thanks for your topic, i answered, please follow on help desk. Thanks
Hi! I sent you an email about 3 or 4 business days ago. I am having an issue with the new security plug-in that is required. I followed the instructions but in the end, when I check my wordpress site I see that the WPBakery Visual Composer is not updated as it should be. I plugged the new plug in folder to my FTP client but still no success.
Can you tell me where to go from here? I really want to get along with working on my website. I would like this update to be done and resolved so I am use all my new content is safe and secure!
Thank you so much.
Hi, you can download latest version Visual Composer here: http://support.g5plus.net/forums/topic/download-revolution-slider-visual-composer/ (need register account). Do follow: deactive, delete all files, then re-install it. In case you can’t do update, please backup all code + database(carefully), then give me account via email, i will do it, don’t worry. Thanks
I have been trying to add a logo, the wolverine logo just stays there? yes I have cleared my cache. I have been uploading via the theme settings – logo
Not sure whats going on here? any help….
Managed to change the header logo and footer.
Please check settings on your page(which current editting), on tab Logo check here: http://prntscr.com/8tn462 thanks
Hi guys,
I opened a topic in support regarding the Wolverine Framework plugin. I also want to know if the non installed plugin could affect to the demo content import. Because it seams that I’m not able to import it.
Thanks
Hi, you need install all plugins my theme required, if not, may be your website won’t working properly. And i will answer on my help desk soon. Thanks
