10940 comments found.
Hello ! I have the newest version of the theme, but I still getting no results when I search for a property. The theme only shows: “Unfortunately no results match your search criteria” What is wrong ??? This is my page :
https://rentalmiami.comHi,
You get results for your self-catered accommodations. You just don’t get any for the hotels.
https://rentalmiami.com/search-results/?what=2&from=&to=&l=To hide the hotel checkbox, please make sure you have added the search widget to the home page by dragging it into the Home Content Widget area. When you do so, you then get options to hide/change features of the widget.
The home page by default shows all widgets, however, you can go to Admin -> Appearance -> Widgets and add any widget you want to the empty by default Home Content Widget Area for only those widgets to appear on the home page.
Thanks
hello,
I have error when I want to add tour schedule, no tour from list. http://i.imgur.com/lZ0bL1l.jpg please advise me what I should to dothanks
Hi,
Did you create any tours? Can you show a screenshot of your tour admin please?
Thanks,
Hi, yes I have my tours and your simple tours. I will add now here link for my screen.
That link does not showing anything unfortunately. Can you double check it please?
please check again, I think server was down, now its open normal. also I sent by mail FTP host and admin user. you can see from admin
new link http://i.imgur.com/3HjvzaW.jpg
Hi,
We do not do support through email. We do it through ticksy.
Also, please set WP_DEBUG to true in your wp-config.php and retry your pages in admin to see if you have any php errors causing your issues.
If you need further assistance please signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please privately include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thanks
hello, how I can edit (Top destinations around the world) to be only = (Top destinations). thanks.
The home page by default shows all widgets, however, you can go to Admin -> Appearance -> Widgets and add any widget you want to the empty by default Home Content Widget Area for only those widgets to appear on the home page.
Only the widgets you drag like this into the Home Content widget area will then appear on the hope page. In addition, when you drag the widgets to the sidebar in this way, you can then edit titles, set filters etc on each widget.
How can we change the word ‘hotels’ to ‘properties’ in the frontend? It is mentioned in loads of places and when I check single-location.php, it doesn’t display at all if you try and change and uses $tab_label = $byt_theme_of_custom->get_translated_dynamic_string($byt_theme_of_custom->get_option_id_context(‘location_tabs’) . ’ ’ . $tab[‘label’], $tab_label); whatever that is doing!
The easiest way to change any text that’s hardcoded in php files is to “translate” the theme from English default to English US. What I mean by this is to use poedit (free program, Google it please) to edit the languages/default.po file found in the theme using poedit, make changes to keywords and save the file as en_US.po. Poedit will then also auto-generate en_US.mo. Keep the files in the same languages folder. Finally, go to Settings -> General, scroll to the bottom and change the language to English (US). You only need to change the keywords you need to be different, not all keywords. WordPress will then use your translated keywords instead of the original texts.
Keep in mind that for example the hotels/accommodations permalink is set in Theme options, so after you translate keywords you also need to go to theme options and set the various permalinks and then you have to go to Settings -> Permalinks and resave your permalinks to flush and reset the WordPress permalinks globally.
Thanks
Hi, one more small issue: i did translate the .po file, but the review categories do not show the translated texts, only the original ones.. Any idea why?
any idea here?
Hi,
When you translate the theme in po files, you need to go to Appearance -> Theme options -> Reviews and change the fields for reviews there.
When you translate with WPML then the strings are registered as translatable strings instead.
Thanks
i did translate them through WPML, but still on the property page, tab reviews, it does show the original english texts.
http://printingspain.com/sharon/vakantiewoning/el-septimo-cielo-nl/Hi,
We are putting together the last few touches on the big upgrade we have been promising. We apologise for the delay. You will all be notified as soon as we have uploaded it for Envato for review (we will post here) and you will all be notified as soon as it’s been approved and is available for download.
Once we release the upgrade will will look further into this issue. Until then please investigate whether you have translated the correct string in WPML string translation, because we have tested this and it works and others have also got it to work.
Thanks for your patience.
Hi, great theme, with some issues that i would like to solve or have solved in the next version:
1. how can i slow down the image gallery. I can see it is set to 600ms, but taht is way too fast. I can’t find however where to change it. Having that as a theme option would be fine.
2. search options: for self catered properties, being able to search for max amount of people, or number of bedrooms is quite normal. please add that in the next version.
3. something strange happens. the location info is placed on my second tab on the single location page. How can I remove that?
4. Is there a way to style the details (bedrooms, bathrooms etc) in two columns? Right now that list is very long and rather
5. i created a review, with positive numbers, overall 8/10 but the big number says 0/10. How is that possible?
6. Please add weekly prices in the next version
url to see what i mean:
http://printingspain.com/sharon/vakantiewoning/villa-la-luna-2/Hello,
1) Please open js/accommodations.js file and change 600 into 2500, for example, to slow the slider down.
2) We will try to incorporate this as soon as possible.
3) Please navigate to Appearance > Theme Options > Locations and use the Dynamic fields builder
4) You could place all of the information in one field and change its layout with some custom HTML
5) Please navigate to Appearance > Theme Options > Reviews and hit the “Synchronize review totals” button.
6) We will try to incorporate this as soon as possible.
Thank you
Hi, thnaks for your answers. However:
1. that makes the slider go mad, moving back and forth. I just put auto to false instead.
2. thank you
3. that doesnt work. The content of the “location” is placed on the second tab of the “self catered” property. That has nothing to do with the dynamic fields of the location.
4. that is not a solution. That would imply my customer to learn html…
5. that worked, thanks. Do we have to do that after every new review?
6. thank you
Hi,
1. Please keep the 600 as it is. In addition, add a new pause parameter below the speed parameter, like so:
speed: 600, pause: 2000
The 2000 is 2000 milliseconds, and it defines how long the slider pauses between slides.
We are using ligthSlider for the slider. You can find other parameters defined by the script on the slider’s github page: https://github.com/sachinchoolur/lightslider 3. You have placed your location items under #things-to-do tab. This is why you have Moraira location and the location description in the second tab of your page here: http://printingspain.com/sharon/vakantiewoning/villa-la-luna-2/ This is a default feature of our theme. If you want to list other things that are not related to this default “things to do” tab, please edit Theme options -> Accommodations, create a new tab, called “anything you want” and add your other features there. Remove them from the things to do tab.4. You will find the code where the room types are rendered in single-accommodation.php after line 171. You can copy this file to your child theme and change the html to your liking.
5. No you do not need to do that every new review.
Thanks,
the reviews totals are not correct at all. As a test I created two reviews for a property, one with all 9/10, and one with all 10/10.
On the all properties page, it says 9/10 average. http://printingspain.com/sharon/vakantiewoningen/ On the property page of the specific property, on the tab reviews it says 10/10 http://printingspain.com/sharon/vakantiewoning/el-septimo-cielo-nl/and when I log in, on my user page it says for one review 6/10 and for the other 7/10.
how is that possible?
Please go to Appearance -> Theme options -> Reviews and click the Sync reviews button.
did that several times already, but it doesn’t change a thing. Apart from that, if you’d have to do that after every review, that wouldn’t really make sense
No, it is not required after every review. Please await our big upgrade that will be released in the next few days. It will resolve this issue.
Thanks
Hi,
did anyone already try with WP 4.4?
thanks Walter
Hello Walter,
there were no issues found when running WP 4.4. You can update your WP version. It is recommended to make a backup when updating WordPress though, just in case.
Thank you
Thanks, it works with 4.4.
Great to hear, thanks
Big update is ready for this month i saw
You are correct, DevilIce.
hello i wanna
I want to have 2 types of currency , this theme support many currency =
Hi,
No, our theme does not support multiple currencies to be run at the same time.
We will support a currency changes in the very near future though.
Hello
How it’s possible to delete the ribbon “my account” and the different links in this ribbon ?
Thanks
Hello,
please navigate to Appearance > Theme Options > Configuration Settings and enable “Hide header ribbon”. Save changes.
Thank you
hello, can we add for each hotels special room type with filter to show these room type only for each hotel? because each hotel have special room type and not all of them same, then we can use each photo and room details for each hotel alone not like this all hotels one type without filter. thanks .
Hello,
you can create as many room types as you need by navigating to Appearance > Room Types. These features will also be expanded in the near future.
Thank you
ok, thanks, will be special filter for each hotel? I know I can add as I want now but better if we can have filter to show for each hotel room type for each hotel. thanks
We are looking at how best do to this.
Thanks
Hello I have these error when I add new tab for locations pages Photo 1 http://i.imgur.com/p2xAGzr.jpg Photo 2 http://i.imgur.com/TZOo5LW.jpg Photo 3 http://i.imgur.com/N9qEZvr.jpg Photo 4 http://i.imgur.com/W2mr2cD.jpg Photo 5 http://i.imgur.com/PqeKe3Y.jpg
When i add new tabs with new names, if i add text , some tabs not save the text, changed to no# as 742, also image text show on site please chq other photo. • Other problem, I want to add new user, but system said this user alredy on system but I have only 2 username only. I want to add user name for you but I will send you my FTP by mail. My site page to see all these error from this link http://map-tours.com/wp/blog/location/jordan/dead-sea/thanks
I sent FTP by mail
Hi there,
When will your next “big upgrade” be done? I cannot use the theme as an online shop and as I read (in several 8 months old comments), it was supposed to be ready by now.
Thanks,
Hello,
the update is expected by the end of the year.
Thank you for your patience
Hi there,
When will your next big upgrade be made?
Thanks,
Hello,
the update is expected by the end of the year.
Thank you
Hi, I purchased this theme and need support. When I click on “Item Support”, the link times out (error 504). Could you please look into this?
Since I cannot access “Item Support”, I will list my questions below:
1) I have set up the BYT locations & BYT tours and would like to configure WooCommerce to receive payment. How do I activate WooCommerce payment gateway for the BYT Tours (without recreating the tours as WooCommerce Products)?
2) For the header section, I would like to: a) make the logo center-aligned instead of left-aligned b) remove the support phone details c) remove the search field
3) For the main menu bar, how to adjust the font size?
4) For the main search box, it does not display the nested locations properly. Fyi I have created CONTINENT > COUNTRY > CITY such as EUROPE > ITALY > ROME. The “Select a location” dropdown list shows everything in a very long list. Where can I specify to display as nested or to display only specified levels such as CONTINENT?
5) For ACCOMMODATION, we do not want to display check-in & check-out time. Where can I disable this?
6) For the gallery, a) what is the recommended image dimension (W x L) for optimal display? b) where can I configure the size of the gallery box? c) is it possible to change the gallery box position on the webpage? d) where is the configuration setting for the slider?
Looking forward to hear from you soon. Thanks!
Hello,
apologies for a late response.
1) Please navigate to Appearance > Theme Options > Configuration Settings and enable “Use WooCommerce for checkout”. Save changes.
2) Please place the following css code to your style.css file (there is a ready-to-use child theme also provided in the ChildTheme folder):
.header .search,.contact {display:none;}
.header > .wrap {text-align:cener;}
.logo {display:inline-block;float:none;}
3) Like this:
.main-nav li {font-size: 14px;}
4) This is unfortunately not supported out of the box and would need to be custom coded.
5) You can use the Dynamic fields builder by navigating to Appearance > Theme options > Accommodations
6) We are using these dimensions on our demo: 900×675px. You can use any dimensions, however it is recommended to use images with the same size or at least same aspect ratio. To be able to answer the remaining questions, I will need more information about what (and how) exactly would you like to customize the slider.
Thank you
Hi thanks, some follow up questions…
1) I followed your instructions but there is still no option for payment when booking the tour. It is only possible to “Submit the booking” and there is a successful submission confirmation message – but there is no payment feature. Please take a look at our sample tour for testing: http://test.gourmettrails.com/experiences/flavors-of-chicago-2/
4) Can we limit the dropdown list to display Parent-only locations?
5) Under Appearance > Theme options > Accommodations, there is no “Check in” or “Check out” fields to hide/remove. Please take a look at this URL, we do not want to display Check-in and Check-out times: http://test.gourmettrails.com/stays/st-regis-deer-valley/Looking forward to hear from you
Thanks again
Hi,
1. You first have to go to Plugins -> Add New Plugin and install and activate WooCommerce plugin. After that the option in Theme options -> Configuration settings to use woocommerce for payment processing will become available.
4. You will find the widget is created in includes/plugins/widgets/widget-search.php
The locations are listed in this file on line 244
You can try changing lines 246 to 248 from
foreach ($location_results['results'] as $location_result) {
$locations_select .= '<option value="' . esc_attr($location_result->ID) . '" ' . ($location_result->ID == $l ? 'selected' : '') . '>' . $location_result->post_title . '</option>';
}
to
foreach ($location_results['results'] as $location_result) {
if ($location_result->post_parent == 0) {
$locations_select .= '<option value="' . esc_attr($location_result->ID) . '" ' . ($location_result->ID == $l ? 'selected' : '') . '>' . $location_result->post_title . '</option>';
}
}
5. Check in and check out times were moved to core items in a recent upgrade.
To hide them, please copy single-accommodation.php to your child theme and comment out lines 255 and 256:
BookYourTravel_Theme_Utils::render_field("text-wrap", "", "", $check_in_time, esc_html__('Check-in time', 'bookyourtravel'), false, false, false);
BookYourTravel_Theme_Utils::render_field("text-wrap", "", "", $check_out_time, esc_html__('Check-out time', 'bookyourtravel'), false, false, false);
Thanks
Hi,
Yes, Woocommerce plug-in is already installed & activated. I can see Woocommerce products and settings in the Dashboard side menu. I have also enabled “Use WooCommerce for checkout”.
Fyi I have not created any Woocommerce products and only created BYT tours such as: http://test.gourmettrails.com/experiences/flavors-of-chicago-2/
Is there another step that I missed out? There is still no option for payment when booking the tour. It is only possible to “Submit the booking” and there is a successful submission confirmation message – but there is no payment feature.
Hope to hear from you soon
Did you perhaps edit your individual tours and mark “Is for reservation only” checkbox?
I just checked. “Is for reservation only” is unticked. Do you have a secure message center? Perhaps I can give you temporary access to our installation to take a look?
I just submitted Support Ticket #612644. Hope to hear from you soon!
Ok, thanks, we will check it out and get back to you.
hello, I sent you email with my FTP by mail but till now no answer from last week.
Hi,
As we indicate on our sales page and have mentioned here before, we do not do support via email.
Please signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please privately include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thanks
Hi I know my dear, and I did like this, anyway I will open new ticket with all details again. thanks
Thank you. Ticksy is unfortunately down, but your ticket will be answered as soon as it becomes available again.
ok thanks
You are welcome.
I solved the problem! I’m sorry for your trouble.
Hello,
I get 403 Forbidden error message when trying to open the image.
Can you please signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please privately include your WP and FTP login info when creating the ticket. Our support team will take a look and help you out.
Click Here To Create An Account & Get Support
Thank you
Thank you. I solved the problem. I’m sorry to trouble you,
I am glad to hear that, thanks for posting back and letting us know.
Hello, I have two problems : - I can’t upload the picture in the card of Tours or Cruises. - I can’t change this sentence ’’ Price per group from’’ in french Thank you for your help
Hi,
When you edit your individual Tour or Card, you set the Featured image (in the right hand side of the edit screen) to set the image for each.
The easiest way to change any text that’s hardcoded in php files is to “translate” the theme from English default to English US. What I mean by this is to use poedit (free program, Google it please) to edit the languages/default.po file found in the theme using poedit, make changes to keywords and save the file as en_US.po. Poedit will then also auto-generate en_US.mo. Keep the files in the same languages folder. Finally, go to Settings -> General, scroll to the bottom and change the language to English (US). You only need to change the keywords you need to be different, not all keywords. WordPress will then use your translated keywords instead of the original texts.
Hi. You mentioned in a comment that there will be a big update including the possibility to book time-frames. When are you going to publish it? Thanks!
Our big upgrade will be released at the end of this month.
Thanks,
hello it s possible to configure or customize your project like this => http://blablacar.com
Hi,
I do not know what blablacar.com does, but if you are looking for a car transfer theme, you would be better off looking at our transfers theme: http://themeforest.net/item/transfers-transport-and-car-hire-wordpress-theme/12481479Thanks,
car pooling ? it s possible ?
Transfers theme comes with the option to book shared transfers, more specifically empty seats, however all rides and options can only be inserted from the admin panel, therefore there is no front-end “offering a ride” submission page.
Thank you