2269 comments found.
I updated my theme through the online control panel through file manager. I placed the zipped folder into the web folder under themes spa lab it didn’t appear to overwrite anything I’m not sure if it’s updated now as the theme appears to be no different. I must have placed the folder in the wrong area any help would be appreciated thanks
Hi.,
Thank you for contacting us.
If you upload the zipped file in the themes section, it will not ask for overwrite, because only only spalab folder will be there is theme folder. Follow the below steps to update the theme.
i) Download the theme from themeforest page and get the spalab zip file extracted.
ii) If you have made any custom changes in the code, please take a backup of it.
iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
iv) Go to wp-content/plugins/ through FTP
v) Remove the folder designthemes-core-features/ from wp-content/plugins/
vi) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. Thats it. Now you are updated to the latest version.
Regards., DesignThemes Support.
may you please advise, is it possible to remove ajax add to cart icon in product category for each product, and replace it with a button “Add to Cart” in words. Regards, Max
Hi.,
Sorry there is no option in woocommerce plugin for that feature.
Regards., DesignThemes Support.
Hi, may you please advise how to add Next and Previous buttons to Individual Product, so by clicking next it goes to next product in the category. Thanks Max
Hi.,
Sorry there is no option in woocommerce plugin for that feature.
Regards., DesignThemes Support.
Can you please tell me where I can find my purchase license code. When I try to do an update it ask’s me for one in the layer slider automatic updates and premium support. Thanks
Hi.,
If you use our purchase code to any plugin , wont work. Because the purchase code belongs to the theme and not the plugin. If you need updated version of slider, we will send you.
Regards., DesignThemes Support.
Hi, can someone point out where the ‘Sociable’ icons are meant to appear.
I.e.
Spalab – General – Sociable
I have only one enabled (facebook) with relative facebook link, but I cannot see this appearing anythere on the website.
Thanks
Hi.,
If you choose header 2 from Buddha Panel > Appearance >Header, then the social icons will be shown in the header top left as shown in this link http://wedesignthemes.com/themes/dt-spalab/header-2/
Regards., DesignThemes Support.
Thanks
hi,
how can i change the cricle image on header backgound?
thank you, phatsiri
Hi.,
Just add this css code in Dashboard > Spa Lab > Integration > Custom Css and change the background image url to the image that you wish.
#header::after { background-image: url("images/header-bg.png"); }
#footer::after { background-image: url("images/footer-bg.png"); }
Regards., DesignThemes Support.
How can I use the staffs and services in the theme? I can create these items but it’s not clear on how to implement these and show them on a page.
Hi.,
Thank you for contacting us.
The staffs and services are used in the reservation page.
Please check this link http://wedesignthemes.com/themes/dt-spalab/reservation/
Regards., DesignThemes Support.
Thanks!
I’m having trouble figuring out how to use the custom widget area. The link you sent me looks like it uses custom widget area on the right side of the screen.
I’ve created some custom widgets but I can’t get them to show up on a page. Here is a link showing the page where I select the widgets but they don’t show up on the page https://gyazo.com/4ac1a6fb53cdea6e04e9e08ed23b3d49
Is there some other setting or layout change I have to use to make them show up? I’ve tried using left and right sidebar layout but that doesn’t work. Is there something I need to do on the page builder?
Thanks!
Hi.,
After select “widget area” to pages, please check whether you have added widgets to corresponding widget area. Go to Dashboard / Appearance / Widgets / add widgets to your custom widget areas.
Regards., DesignThemes Support.
I just did the most recent update and am very frustrated that you added a photo to the background of the breadcrumb area without giving an option to eliminate it or replace it without going into the theme files. I am still trying to figure out how to make it look like it did in the last version. That was not a good way to implement a change.
How can I make it have a white background and be narrower (top to bottom) than the picture you guys included? Like it looked in the last version.
Hi.,
Kindly., check the attached screenshot for the option to replace the breadcrumb background image.
https://www.dropbox.com/s/5t1bczwfp8owfrq/breadcrumb_image.png?dl=0Regards., DesignThemes Support.
So we need to replace the image on all the pages of a site? I have 41 pages, it seems there should be somewhere to do that once and have it go across the entire site. I figured out how to I replaced the image in the theme files with a plain white image, but now there is a purple overlay still showing. How can I make the breadcrumb section look like it did before the update? I tried changing the color with the code you provided above to someone else, but nothing changes. There is code that references breadcrumb section type2 – what is that and where is it? There must be a way to make the breadcrumb section look like it did prior to the update.
Hi.,
1) The breadcrumb background image comes from the file wp-content/themes/spalab/images/breadcrumb-default-bg.jpg. Please replace the image in that path to change it.
2) The breadcrumb section in the previous section cannot be used in the update. There is no type1, type2 variations in breadcrumb.
Regards., DesignThemes Support.
Hi, i tried to find the answer in the comments section but i could not. can you please tell me if i can change the icon size of the list with fontawesome icons?
Two questions more please, How can i translate the breadcrumb text, the strings do not show up in the language file and how can i change the color of the dropdown menu in the header menu. Thanks in advance
Hi.,
Thank you for contacting us.
1) To increase the font awesome icon size of the icon boxes, just add this css code in Dashboard > Spa Lab > Integration > Custom Css. Change the font size as per your needs.
.dt-sc-ico-content.type1 .icon span, .dt-sc-ico-content.type2 .icon span, .dt-sc-ico-content.type4 .icon span { font-size: 50px; }
2) Which breadcrumb text you need to translate?
3) Just add this css code in Dashboard > Spa Lab > Integration > Custom Css. Change the background color as per your needs.
#main-menu ul li.menu-item-simple-parent ul { background-color: #ff0000; }
Regards., DesignThemes Support.
Thank you, i need to translate all the breadcrumbs since my site is in Spanish, also are the icon boxes clickable can i make them?
I need to translate the strings “you are here” and “home” basically.
I asked about how to change the lists with font awesome icons not the size of the icon boxes, does that code work for both features? Thank you
Hi.,
Sorry for inconvenience, today we will fix this and update our theme ASAP. So please wait for our theme updates. Also please more specific on your query regarding icon box because 10 types of icon boxes available in our theme.
Regards., DesignThemes Support.
No problem, i appreciate your help, i just want to change the icon size in the “list with font awesome icons” shortcode and i don’t know if it is possible.
Hi.,
Do you need to increase the icon size in this page http://wedesignthemes.com/themes/dt-spalab/shortcodes/icon-boxes/ ? Let us know so that we can help you better.
Regards., DesignThemes Support.
No problem, i appreciate your help, i just want to change the icon size in the “list with font awesome icons” shortcode and i don’t know if it is possible.
Hi.,
Kindly get into your theme directory through “wp-content/plugins/designthemes-core-features/shortcodes/css/shortcodes.css” and in line-no: 377 (approx) of class name “ul.dt-sc-fancy-list.type2 li .fa”, Just add font-size as per your needs.
ul.dt-sc-fancy-list.type2 li .fa { font-size: 20px; }
Regards., DesignThemes Support.
hola!!! en los comentarios del blog, como puedo quitar los campos “website” y “email” . gracias
en los comentarios en general: blog, portafolio, paginas etc….
Hi.,
Thank you for contacting us.
1) You can remove the fields from comments section of blog from the file wp-content/themes/spalab/comments.php line no: 34 and 35
2) Please be more specific about your another query.
Regards., DesignThemes Support.
hola si borro algun campo de comments.php el portafolio deja de funcionar y desaparece el formulario completo de comentarios
Hi.,
Let us know page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
ya esta gracias!!!
Hi.,
Thank you.
Regards., DesignThemes Support.
hola, da error!!! el email me dice que es obligatorio
Hi.,
It seems the email field is mandatory for the comments section. We have added back the email field alone. Please have a look.
Regards., DesignThemes Support.
Hi there,
After updating the theme to version 2.1.2 the taglines on my website have changed to a different font and a bigger font size. Can you please advise how to fix this.
Thanks John
www.minniesbeautysalon.ie
Hi.,
The issue has been fixed. Please have a look.
Regards., DesignThemes Support.
I want to buy it. I want to know if the menu bar can be white ?. My logo is in color. The footer can change color? The bottom of the page you can change color ?. Thank you.
Quiero comprar el tema. quiero saber si la barra del menú puede ser blanca?. Mi logo es a colores. El pie de pagina se puede cambiar de color? El fondo de la pagina puede cambiar de color?. Gracias.
Hi.,
Thank you for contacting us.
Yes, You can do all the changes that you need.
Regards., DesignThemes Support.
There is no link to contact form demo content in the documentation!! See file:///Users/............/themeforest-8795615-spa-lab-beauty-salon-wordpress-theme/documentation/index.html#dt_sc_Form7
I imported demo content before enabling the Contact Form 7 plugin and now need to add the appointment form. Putting this comment here as no reply to my similar post in dedicated support forum after 9 days! Come on team….
Hi.,
Kindly, send us the page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
I put a post up in the forum about this 10 days ago and still awaiting a reply. See http://wedesignthemes.com/support/topic/appointment-contact-forms-where-to-import-from/
There is nothing to see on the dev site, that’s the problem. Ill provide login/ftp privately.
Hi.,
Just import the xml file using Dashboard > Tools > Import > Wordpress, so that you can get the demo contact forms.
https://www.dropbox.com/s/zyolza4ybgvzppg/spalab.wordpress.2015-12-07.xml?dl=0Regards., DesignThemes Support.
hi, I have a strange problem. When using the pricing tables, if I link the “buy now” button to a product page, it just links back to the original page. A link to another page (not a product page) does direct properly. Is this a fault of how I have set up the product pages?
here is the url http://jackieo.co.za/01-test/ where i have the pricing tables.
Thanks
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
The appointment booking form, when I use the short code for it it appears above everything else. It also doesn’t look like what you have on the demo site. How can I set up the appointment booking to look like that?
Hi.,
Let us know page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hello,
When creating a new page, I can select the Catalog template but the “Catalog Type 1” template is used by default. I would like to use the “Catalog Type 2” instead, how can I do that?
Thanks in advance!
Hi.,
Thank you for contacting us.
Attached the catalog type ll page shortcodes in the text file. Just create a new page and paste the contents in the text file in “Text” mode and check it. Check the attached screenshot for reference. Change the item_ids as per your site.
- https://www.dropbox.com/s/of85mhbf9krn9yq/catalog_type2.txt?dl=0
- https://www.dropbox.com/s/xzd4l2ys3hicvge/catalog_type2.png?dl=0
Regards., DesignThemes Support.
Thanks rsriram, and how can I display the full category without having to declare each of the product IDs?
Hi,
I have an issue with the navigation menu, the menu is not working when visitors are in mobile devices, any idea what is the issue with the responsive menu?
thanks.
Hi.,
Please try disabling the external plugins, other than the theme recommended plugins and check the issue.
Regards., DesignThemes Support.
Hi,
followed your instructions but still navigation menu doesn’t work from mobile devices, any other idea?
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hello there , i see oyu have new Update, please tell me how i do the Update on my theme ??? thanks a alot !!!
Hi.,
Follow the below steps to update the theme.
i) Download the theme from themeforest page.
ii) If you have made any custom changes in the code, please take a backup of it.
iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
iv) Go to wp-content/plugins/ through FTP.
v) Remove the folder designthemes-core-features/ from wp-content/plugins/
vi) Then Login to Dashboard > Appearance > Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.
Regards., DesignThemes Support.
Thanks verymuch, and ( HOME IV ), no work property ( [dt_sc_callout_box_with_moving_bg background_image_url=”http://placehold.it/1000×1000?]] Or maybe you can send me the fix one ??
Hi.,
We are working on the bg callout issue. We will fix it in our next version.
Thank you for the patience.
Regards., DesignThemes Support.
What about how to changer letter collor ? http://imgur.com/MdOL0MP
Hi.,
Let us know the page link so that we can check and let you know.
Regards., DesignThemes Support.
ok this is the link http://coiffeurlasibel.de/cosmetic-nas/ , what about the bug callout issue ? are will fix too ?? thanks
Hi.,
Just add this css code in Dashboard > Spa Lab > Integration > Custom Css. Change the color as per your needs.
h3 { color: #fff; }
ul.dt-sc-fancy-list li { color: #fff !important; }
Regards., DesignThemes Support.
Thanks , but the title didn’t changer !!!
and how i do for no repeti the background image ??
Hi.,
It seems that you have added the css code along with pre tag. Please remove the pre tag before and after the css code to fix the issue.
Regards., DesignThemes Support.
Thanks, now the thing that no work its this part on backgraund http://imgur.com/1ayVXQ5 ! How its possible to fix this ?
Hi.,
We are working on that issue and we will update it in our future versions.
Regards., DesignThemes Support.
Now again another issue, when we try to fix page, my other page just got White letter with white blackground ! and alson now seems like i have two bottons !! Please could you help me, this is the picture http://imgur.com/HlErMWq...
Hi.,
Let us know page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
i already sent, but until now nobody answer or fix !!i should send again ?? Thanks
Hi.,
You have sent only the FTP details. We need the admin details as well. Please send it.
Regards., DesignThemes Support.
you mean this http://coiffeurlasibel.de/wp-admin ?
Hi.,
Yes we need that details.
Regards., DesignThemes Support.
but you already have that FTP details ? so it’s fine ?
Hi.,
Yes, The FTP details are fine. We need only the FTP details.
Regards., DesignThemes Support.
But i already sent !!
Hi.,
Sorry for the last reply. The last reply should have been this,
Yes the FTP details are fine. We need only the admin details. Please send us the admin details.
Regards., DesignThemes Support.
i sent email to you couples hours ago, with admin details , did you got already ??
Hi there i just did the Update that you guys told i should do, but nothing changer i still have the same problems with this theme !!! Please could you help me ??? because i need this website to work before Christmas !!! i be wait !! thanks again !!!
Hi.,
Your admin details not working. Please send us correct details.
Regards., DesignThemes Support.
You guys got my email ???
Hi.,
Please check the sample home page 4 that we created in your site http://yoursite.de/home4/ Please edit it as per your needs.
Regards., DesignThemes Support.
Hello, just wanted to ask you how to add pictures inside the main menu, or top menu ?
Hi.,
You mean to add the pictures in the mega menu? If yes, please check the youtube video link
https://www.youtube.com/watch?v=fvjPDS0T7OQ&list=PL6kpawNbFm9XtD86MNBGheXbL6kYO1DZN&index=13Regards., DesignThemes Support.
I see in the demo that the menu will stay locked to the top of the screen in the demo. I don’t see how I can get the menu to do that.
Hi.,
You can enable it from Dashboard > Spalab > General > Others > Enable Sticky Navigation > Yes > Save All. Please have a look.
Regards., DesignThemes Support.
