39312 comments found.
Hi, I need to add about 600 picture frames and would like to know what you would suggest is the best way to add them, keeping in mind the page loading speed. Should I use the Portfolio section or just create a page and use the image frame? There will also be text to add underneath the image. Regards and merry xmas.
Hi there
We would suggest using the portfolio section to showcase all of your images. To each of the portfolio items you can duly add content and also further manage all of your images by assigning portfolio categories
If you have any further questions please create a support ticket using the link below and our team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you
Thank you for your reply. I have a few questions in regards to using the Portfolio, so I have opened a ticket
Awesome! Thanks for letting us know 
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our ticket system and other detailed support resources.
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Thank you, we look forward to helping you!
ThemeFusion Team
There seems to be a bug with the contact form 7 drop down menu.
I have set 3 options to choose from but when ever a user would be to choose one option the field does not update with the correct chosen option it leaves it blank.
It also doesn’t display any placeholder even though I have set one
any ideas why this would happen?
Hello!
Hmm we are not able to replicate this. Can you make sure youa re up to date with Avada theme and CF7 plugin? Also it would be good to check with Cf7 support to see if this is a known issue with their new version, but it seems good on our end, for example here: http://theme-fusion.com/avada/hotel/contact/
If the issue persists, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Hello
I am on the latest version of avada and contact form 7.
some custom css i had put in seemed to have broken this, i was adjusting the height of the box, is there some better css i can use?
Sorry for the mistake.
Thanks for your help.
Yes remove the css for the box height, then go to theme options > extra and look for the “form input height” field, you can enter a pixel value there to control the form height 
Cool thank you for your help.
It is our pleasure 
Love the theme and its many options! Is there a way to set columns within a column without using the columns shortcode? It would be nice to be able to nest columns within a column through drag and drop. If not, is this something planned for the future? Thanks.
Hello!
Thanks for the comments! Currently there is not a way to set columns inside of columns when using the fusion builder. However teh good news is we are already working on that and it will be released sometime in 2016 
Thanks!
Good to know. Thanks and keep up the good work!
You are welcome!
Anybody else experiencing issues with upgrading their avada theme to the new 3.9? I attempted to update and it crashed my server and now my site is gone and giving me the following error (wp-content/plugins/fusion-core/libs/theme-compatibility.php on line 2981). HELP PLEASE!
Hello!
We’ve not seen this error before and would need more information on it. Can you please submit a ticket for us at our support center and include all the details and the full error?
Our support team will be happy to help!
Signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Great theme! It is 1) Very flexible – it seems like you can implement any idea you’ve got. 2) User friendly – quite understandable, lots of tutorials, and support documentation. 3) Support team, thanks a lot, guys! Quite fast and clear responses for all types of questions (even for stupid ones), you helped to make it happened and in a way I wanted! 4) Wide opportunities. It’s really cool that demo materials demonstrate wide range of possible solutions and help to generate the ideas!
Thank you so much for this feedback, we are happy to hear it!
Happy Holidays!
Avada guys thoroughly love how neat and powerful your Theme is and amazingness it can do as I create mine and soon go live look forward to even more fab things in the new year and impressed how fast support tickets get answered for me within a few hours ….anyways you guys have a well deserved Xmas fun and break!
Thank you so much, we are thrilled to hear that 
Merry Christmas and Happy New Year!
hi I just purchased your product. I registered at theme-fusion.com with my purchase code, any time i try to login i get the following message: ERROR: Invalid username. Lost your password?
I already changed my password 2 times and I cant get to login. Please help me with that one!
sent a mail. Thanks in advance
Thank you for letting us know 
Hi guys, Is there found any bugs in this update, or can i update with no worry’s ?
Hi there
Yes certainly, please update to Avada 3.9.1 and follow these update instructions -> http://bit.ly/1H8JGzo
If you have any further questions please create a support ticket using the link below and our team will be glad to assist you
Click Here To Create An Account & Get Support
Thank you


Hi!
I’m struggling with the blog builder element in the Fusion Builder. On my homepage, I inserted the “Blog” element. In its settings I chose the right category etc. Though, whatever settings I try, the blog posts won’t show up.
Example: http://passarella.reseller.specialistinwebsites.nl/I heard some of my friends, which I recommended this theme, have the same issues regarding this. Do you know a solution?
Hi there
Because you are running WordPress 4.4 and to resolve the Blog issue please update to Avada 3.9.1, follow these update instructions and you will be fine -> http://bit.ly/1H8JGzo
If you have any further questions please create a support ticket using the link below and our team will be glad to assist you
Click Here To Create An Account & Get Support
Thank you
Hi guys my name is June and I would like to ask before purchase this theme. I want to build the streaming website from scratch with the embed video from other site such as myspace ,google drive or what ever to put in my side.
My first website that want to be similar is this one. www.anilinkz.tv
1.No need to be exactly the same and the feature that I want is when ever I update the video,that video will come at the top left and the last row that are the last video will move to page 2 automatically from pagination.(is it possible?)
2.Is there a option to create the view of people who view that video?
3.Is it possible to create 4 column near each other and put the thumbnail in one row?
Another website that I want is
[link removed]
1.Are there the option to create count view,like and comment.
2.Do you have filter that sorted the video by date,most view ,top like and alphabet from a to z. Example is this pic http://imgur.com/7sz0dxC when you click on icon it will show the other page which have sorted video according to the icon.
3.Another feature that I want is the related video or when ever you click to watch the video, below video will have another random video in small block like 5 to 10 video and here is the example [link removed] that are down below the video.
4.Can I create the icon for random the video so the visitor can click and watch with one video automaticly?
5.Is it possible to put ad inside video before user close it in order to watch the video.
Sorry to ask you many question but I want to know first before buy the theme.
Best regard to your sell have a nice day.
Very sorry but many of your links were offensive and need to be removed.
It sounds like some of this will need to be custom work, it’s difficult to take website examples and break them down into what could be possible. So I don’t want to say yes without being completely sure of it.
I’d recommend take a look through our demos to see what is possible, they show a good representation of what can be done.
Hi, I found that Fusion slider is not WPML compatible 
I could translate the slider, but on the specific page’s edit area, at “Fusion page options/Sliders”, I can not select the right Fusion slider, it is not listed there, neither the original English version!
Thanks, Best, V.
After not only translating the slider but its slides, the translated slider CAN be selected there, so issue is solved.
Awesome, glad you solved it 
Hi, great theme and lots of clients! This says already a lot.
We have couple of pre-sale questions:
1. Does it load only the necessary scripts regarding what the design layout (for example, when no slider is used, then no slider scripts are loaded, or google apis, etc.) ?
2. Does it load the scripts regarding page usage? For example – no need to load the slider script on a page where there is no slider, etc.
3. Can we use custom post types everywhere in the theme functionality to pull posts, etc.?
Thanks.
Hi there
To answer your questions:
1 – Yes, only the resources needed for the elements added to a page will be loaded. If you disable a slider for example, the scripts are not loaded
2 – Duplicate question
3 – if done correctly, yes you can but will require customization
We will be happy for you to join the largest theme community out there 
Thank you
The font problem: I want to add a font-family to the “Typography – Standard Fonts – Select Body Font Family” drop down box, so I can select my own font family and save, How can I do that?
Thank you in advance.
Hi there
To include your custom font into the built in Avada standard fonts method you will have to customize the code within the framework.
As an alternative you can rather add your custom font here -> Theme Options Panel >> Typography (this would be for headings and menus only)
If you have any further questions please create a support ticket using the link below and our team will be glad to assist you
Click Here To Create An Account & Get Support
Thank you
Hi there! I´d like to place my telephone number and main email address just above the menu on the header (pretty much like this theme here: http://demo.goodlayers.com/limoking/yellow/), how would I be able to do that using Avada (no code knowledge promised…)?
Hi there
You can have the same info, Tel No and email address in the top header with Avada, via the Theme Options Panel. Please see this demo example -> http://theme-fusion.com/avada/hosting/
We will be happy for you to join the largest theme community out there 
Thank you
After 3.9 and 3.9.1 updates the blog comment send button is cut short from the right side. This happens on small screens, phone portrait mode, etc. Several characters get cut out if your button text is longer, e.g. 17 characters.
Hello!
Yes, you are right, thanks for bringing this up. You can fix it by adding this to your custom CSS field:.comment-form input { width: auto; min-width: 28%; }
ThemeFusion Team
Please please please please incorporate schema support for structure data as soon as possible. It’s killing me that I have to design a page, and copy/paste code into a code block, and then I have trouble editing that page in the future.
Perhaps there could be a field incorporated into the Fusion Row and other elements that acts sort of like a class would. I’m sure someone might be willing to pay extra for that functionality (as long as it’s a reasonable price).
Either way, this theme would crush and dominate all competition if there was an easy way to use schema.
Thanks, as always, for your awesome theme.
Hello!
Thanks for your feedback!
We are currently using structured data for post/page titles, publishing date and the author.
Further structured data may be added to future versions of Avada.
ThemeFusion Team
How can I adjust the height of the blog featured images? I am already using the large featured image setting but its so narrow! I want it more squarish.
Hello!
The large layout uses a fixed image size for the images. You would have to adjust the new-slideshow.php to change that. Alternatively you could use the blog page without sidebar, then the original image upload size would be used.
ThemeFusion Team
Thank you! Would I then need to copy the new-slideshow.php to the child theme? And then edit it in the editor?
Hi there
Yes you can add that to the child theme and then edit. Or as an alternative you can edit the WP add_image method
For the Avada Blog large layout you will need to use the following default:
add_image_size( ‘blog-large’, 669, 272, true );
And to square the featured images, change it to:
add_image_size( ‘blog-large’, 669, 669, true );
Once you have done that you will need to run the Regenerate Thumbnails plugin once -> http://bit.ly/1wfbO1f
And to apply the change in a child theme see this example -> http://bit.ly/1Pl03RN
If you have any further questions please create a support ticket using the link below and our team will be glad to assist you
Click Here To Create An Account & Get Support
Thank you
I literally can’t find anything like add_image_size( ‘blog-large’, 669, 272, true ); to begin with in the new-slideshow.php..
actually, if I can adjust my question, how can I prevent the theme from hard cropping my featured blog images? I don’t mind various sizes images (as long as the width is 100% filled), but i really do mind the cropped images on the blog. How can I have the featured blog images scaled instead of cropped?
Hello!
You can enter “auto” “auto” in the width and height fields for the custom featured image size for each post. Edit the post and look in the post options box for those fields, but that would need done for each post.
Another method is to edit the actual coded file, see this help file: https://theme-fusion.com/avada-doc/special-features/reducing-image-size-generation/
However if you need further help with this, please post a ticket for us through our support center, it is much easier to provide help for an item such as this.
Click Here To Create An Account & Get Free Support
Thanks and Happy New Year!