Hi,

Yes, the VC plugin comes bundled: http://forum.tagdiv.com/whats-included/

Hope this helps! Let us know if you need any additional info!

Thanks for the message! Lucian C. tagDiv!

Hi,

1. I’ve added it on our list for a future update. For a quick solution please send us an email at contact@tagdiv.com and include a link to this conversation, we’ll provide a way to change the icon.

2. The background is stretched, if you want to use a certain image size disable the stretch option in Theme Panel -> Background – http://screencast.com/t/wFDOAFpMQe2a

3. The image used in our demo has 812×563 px, you can check it here – http://demo.tagdiv.com/newsmag_travel/wp-content/uploads/2015/09/bg-cropped-final.jpg

Thank you, Emil G.

The problem is that when i disable the stretched, the image no longer cover all the background no matter the size, i even use image 1920*1080

Hi,

Also on our live demo the background image is stretched, these are the settings used – http://screencast.com/t/SZcvo12aPmWh Please contact us via email at contact@tagdiv.com and provide more details about the image you are using and settings. Please paste also a link to this conversation.

Thanks! Alin V.

Hi,

1. Yes you can easily set a forum, the theme is compatible with bbpress forum plugin – https://wordpress.org/plugins/bbpress/

2. The theme doesn’t come with a pay-per-click option, you have to look for a plugin which adds such functionality. Unfortunately we didn’t do any tests with such a plugin so i cannot recommend you one, sorry. The theme uses the default wordpress user roles, you can read more about it here – https://codex.wordpress.org/Roles_and_Capabilities

Thank you, Emil G.

Hi,

You can use a predefined demo but when/if you uninstall it all the content imported will be removed(posts, categories, pages, menus..). Your content added after you have installed the demo as pages, posts, menus will not be removed, but Theme Panel settings could be affected as these will be changed as before. So I suggest to be careful by uninstall the modified demo or you can import it without content so you will have the same look regarding colors, fonts..

Please send us an email at contact@tagdiv.com for other issues related to the theme, as we do not work trough this weekend and tomorrow due to the new year period so we’ll get back in touch with you on Monday.

Thanks! Alin V.

Hi, Please use this CSS, add it in Theme Panel. The bug is from the latest VC version. We will fix it in the next update.

.vc_row .vc_row .vc_column-inner {
padding-left: 0;
padding-right: 0;
}

Thanks for the message! Marius from tagDiv

Thanks, works well

Hi,

The theme uses just the ‘thumbnail’ image from wp’s media so you can alter the other medium or large thumbnails and set them to the modules/blocks you’ll need theme however please note that you would also have to customize theme’s designs for those specific blocks on which you plan to use the 2:3 aspect ratio.

Hope this helps!

Thanks for the message! Lucian C. tagDiv

Hi,

Please make sure your use the latest theme version 2.3.4 and you update the Social Counter plugin to the version provided with the theme. To make sure you are using the latest version after you update the theme follow these steps: deactivate and delete the current Social Counter plugin from your site – http://screencast.com/t/4f9ZPR9sNl6Y and install it from here – http://screencast.com/t/hRmi2Syp2S8 Then use this guide to get the api key and other informations – http://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/

If the issue persist please send an email at contact@tagdiv.com and provide wp-admin access so we can take a look. Also paste a link to this ticket.

Thanks! Alin V.

fixed, thanks.

Hi,

Unfortunately this is the Visual Composer functionality for Post Grid, the articles are displayed after all are loaded and I cannot provide a solution, you will need to alter the plugin’s code for this and we don’t recommend this sorry!

Thanks! Alin V.

for this site http://www.movielov.com

Hi,

There is no ideal image size, please go trough this forum topic for more details concerning this: http://forum.tagdiv.com/topic/background-image-is-driving-me-mad/

Hope this helps!

Thanks for the message! Lucian C. tagDiv

Hi,

Unfortunately the Photon feature doesn’t work with our theme as the theme works based on the same system(creates and serves/uses thumbnails for each uploaded image) so we don’t recommend using photon module.

Thanks! Alin V.

Not to worry I DID NOT UNZIP now working.

Hi,

I’m glad that you figured out and you solved this issue. Also you can check our documentation – http://forum.tagdiv.com/newsmag-newsmag-documentation/ and for other issues related to the theme please open a new topic on our forum – http://forum.tagdiv.com/

Thanks! Alin V.

Hi,

Please make sure you have update also the Social Counter plugin and you added the api key and the other details properly as it is specified in this guide – http://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/

If the issue persist please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look.

Thanks! Alin V.

Thanks Alin for your support.. I was resolved the social counter problems!

Hi,

Unfortunately for the moment we did not updated the live demo to the latest version that’s why it still have those errors. But you should not have these issues if you use the latest version of the theme 2.3.4 – http://screencast.com/t/8RsI3eHJkv

If you use the latest theme version and you still have these erorrs on testing tool, please send us an email at contact@tagdiv.com and provide wp-admin access and we will take a look as soon as possible.

Thanks! Alin V.

Hi,

Unfortunately the theme doesn’t have a multilingual tool, but we have made some tests using QTranslate X plugin and it should work fine with the theme.

The theme has only an option to translate all the strings which are present on the front end of your website, please check documentation – http://forum.tagdiv.com/newsmag-loading-translations/

Thanks! Alin V.

Hi,

Please send an email at contact@tagdiv.com and provide the envato purchase code, your site url and more details about the custom modifications that you had. You can try to add you custom code in the header.php file like you had before, if it is added properly it should appear on all pages.

Thanks! Alin V.

Hi

The theme has some full header templates – http://screencast.com/t/1I3M4PuTWzJ – http://screencast.com/t/gZhGqfhU3pfS but if you use a background image or color the site will automatically switch to boxed version.

For footer you can use custom css in Theme Panel > Custom Css to make it full – http://screencast.com/t/ZB7ZnX2T2

.td-footer-container { width: 100%; } .td-footer-container .td-pb-row { width: 1021px; margin: 0 auto; }

Thanks! Alin V.

Thanks! We do our best!

By default theme’s smart-lists content hasn’t been designed to show ads.

You can use theme’s ad spot’s shortcodes to place ads inside smart lists content if you like, here is an example:

• http://screencast.com/t/Uoxgp3CwK4F
• http://screencast.com/t/HPEWc4Utr

To find theme’s ad spot shortcodes you can use VC’s page builder:

• http://screencast.com/t/t6IG9mxI
• http://screencast.com/t/mWq1Uq7y
• http://screencast.com/t/vtyCki2FKMT8
• http://screencast.com/t/C4PDGWrose

Hope this helps!

Let us know if you need any additional guidance on this!

Thanks for the message!

Lucian C. tagDiv

Hi,

You may also need to use fb debugger tool to fetch new scrapped info as Facebook doesn’t grab the new shared info right away so you can either wait for fb to update your social meta info or use this fb debugger tool: http://screencast.com/t/KtTa2I2cmH5

Try it an let us know how it goes and if it’s still doesn’t work please contact us via email at contact@tagdiv.com provide wp admin access and the necessary details so we can look in this and also include a link tot his conversation.

Hope this helps!

Let us know if you need any additional guidance on this!

Thanks for the message!

Lucian C. tagDiv

Hi,

You need to paste there the whole URL, like this: http://screencast.com/t/eX5M1FjbeDB – http://screencast.com/t/faMbYESDhbj

Let us know how it goes and if it’s still doesn’t work please contact us via email at contact@tagdiv.com provide wp admin access and the necessary details so we can look in this and also include a link tot his conversation.

Thanks for the message! Lucian C. tagDiv

the social networks worked…...but my email still brings me back…....what i put in the mail field is : onyejemechimere@gmail.com ....yet when i click it later,i get sent back to my site…....and my rss feed…the same . . help go check it out otownloaded.com

Please update to the latest version of the theme as this issue was fixed. You can follow this guide to update the theme – http://forum.tagdiv.com/newsmag-how-to-update-the-theme/ and update also the plugins provided with the theme.

If the issue persist after your update to the latest version please send us an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Paste a link to this ticket if you send the email.

Thanks! Alin V.