261 comments found.
Data to show how to import?
Hello, thanks for contacting us. Please see : http://doc.freevision.me/odio/2014/12/17/installation-step-by-step-visual-guide/ Regards
I install woocommerce background will not be able to log in
Hello, please be more clear with your case. I don’t get what you mean. Regards
support woocommerce ?
Hello, please see demo site which made by woocommerce yes. : http://odio.freevision.me/shop/ Regards
support 4.42?
Hello,
Better wait for upcoming update, even current version working well, no issue reported.
Kind regards.
Hey, can anybody tell me how the inquiries are handled. Are they stored in a database and can they be downloaded as a .csv file? Or are there just generated Emails that are being sent to the set recipient? Thank you very much. really nice looking template.
Hello,
There are free plugins that could be found in WordPress plugins repository to help Contact Form 7 submissions store in the database, like https://wordpress.org/plugins/flamingo/
Kind regards.
Using your theme for over a year – it’s been great… just doing some updates from Version 1.0 to 1.6… but I’m getting nothing to work – I think it’s because the visual composer and master slider won’t update:
See screenshot:
https://www.dropbox.com/s/aigkgvle4z3ysfx/Screenshot%202016-02-21%2001.32.59.png?dl=0It says that the newest versions are required for this theme, but when I try to update, it won’t let me…
Hello,
1 – Please switch to master theme if you are using a child theme. 2 – Make sure 1.6 version already installed before updating embedded plugins. 3 – You can try to upload your plugins via FTP, if all fails.
Kind regards.
Hello, when i install the site i have a problem with the position and size of the logo into the header. when i display the page in full screen does not look like a responsive view, because the logo run to the left side of the screen (when I am in fullscreen 1280×800).
As for the logo size I wonder if I can do It a little bigger and how could I make that option
Thank you so much
Hello, thanks for contacting us. May I see your project in live? Regards
Hi, thanks for the support, we are updating the info but you can see it here http://www.apolo7music.com/
Hello, I couldn’t see any issue at my side. Do you still have the same issue? What browser you’re using? Thank you.
Hello I´m going to buy the theme, but first need to know if I can change the order of content on home page: for example 1st video featured; 2nd other content? Thank you freevision, excelent theme!
Hello, thanks for contacting us. Sure thing you can customize the content parts as you wish via visual composer. Regards
Can you please check the Ticket #651438 I just opened now to resolve an issue.
Hello, responded back!
Hello, my Master Slider is not activated in my bundle. What do I do?
Hello, thanks for contacting us. Bundled plugins does not require activation. Please ignore that notification and wait for next theme update if you need updated version. Regards
Hello, I cannot use or change the Master Slider to anything else except the demo. So do I need to purchase the plugin?
Hello, may I ask what version of Master Slider you’re using?
Is it possible to change the fields on the contact form page?
Hi, sure thing you can edit created form via “Contact” section. Regards
as I can do to make the phone menu is active until 767px?
as I can do to make the mobile max 767px menu is activated?
Hello, please open a ticket regarding your case let’s see what we can do for you. Regards
Nice theme, but is it possible to use it with multiple pages instead of the one-page feature?
Hello, thanks for contacting us. Sure thing you can create multi-pages. We just created one-page version. Regards
Hello, i don’t need the “Back To Top” option on footer, can you please tell me how to remove it?
Insted of “Back to Top” i would like to add my company’s logo there. Can you please help me?
Hello,
See includes/footer-bars.php line 7, you can modify the text and the arrow there.
Kind regards.
Does this theme support a shoutcast stream in the player?
Hello,
No custom support embedded, you may require HTML embed or plugin support for this.
Kind regards.
Hi there, I have the Odio 1.6 theme version installed but there is no way update to 2.0 for me.
I first tried to update the Theme through “Envato Toolkit”, but the page become still blank and the Theme does not update.
Then I tried to install the Theme update via FTP, but when I activate the Theme the page become blank and the wordpress administration is no longer accessible, as well the website is not more displayed.
Last I tried to disable all plugins except those required by the theme, in this case appears the following error message: Parse error: syntax error, unexpected T_FUNCTION in /web/htdocs/www.realillusion.it/home/wp-content/themes/odio2/framework/includes/wpalchemy/MetaBox.php on line 548
How can I fix these problems and update the theme?
I use the Wordpress 4.4 version.
Lot of thx!
Marco
Hello Marco,
Can you please submit a ticket and share more details like wp-admin panel and ftp access in case.
Kind regards
Ok thx.
I opened the ticket and share details, please respond quickly. Thx!
I am using the Odio theme with Woocommerce, and the check out page won’t load. I’ve checked the plugins 1 by 1 none of that is effecting the theme, I increased the memory limit, the only thing I can find is when I go to the inspect element, on the console tab in google chrome the error is ” “i18n-values: Missing value for “primaryParagraph” ”. I’ve done everything to troubleshoot this that was on the woocommerce site, and the My Account screen won’t load either can you please help me with this?
Hello,
Please set wp_debug parameter too true in wp-confit.php , let’s see the error message. You can share more details with a ticket.
Kind regards
Hello, thanks for contacting us. Kindly advise you to switch “wp_debug” as “true” by editing wp-config.php so we can see what type of error you get. Please open a ticket once you do this. Regards
Hello,
1. Where can I find background pictures to go behind the static page that are not demos, like the speakers?.
2. Can you set up event ticket sales directly on the site and checkout on the woocommerce store?
3. How do you add an mp3 link to the albums where it will play like it does in the demo?
Hello, thanks for contacting us.
1- Please address me which page you’re talking about.
2- You can set an individual link to another page via event options. technically it can go to a woo-commerce page as well.
3- If you’re addressing vinyl player it’s easy. Insert “Vinyl player” into your page and upload a mp3 file via media library. That’s all.
Regards
1. The Home Page. Where the Slider is and where the background is speakers and says demo.
2. Answered.
3. I mean where the pictures of the 3 albums and spinning records are. How do you make a mp3 file path so the music will play when clicked.
Hello,
1 – See http://doc.freevision.me/odio/2015/02/27/stock-image-id-list/
2 – ...
3 – Upload your mp3 files behind a server, and use the full path for the Vinyl player.
Kind regards.
Looking for documentation on the Right Sidebar Ad that is all the way to the right on the top Menu bar (the 3 lines – to the right of the search icon on the demo sites). Please advise where I can find documentation/instructions on how to configure.
Hello, I think you can try to add your menu into “custom menu” sidebar via Appearance > Widgets section. Regards
I installed the theme but it doesn’t seem like any of the default/placeholder content is displaying. I want to use one of the predefined homepage layouts and just edit the elements within it. Please advise ASAP, thanks
Hello, have you opened a ticket regarding your case? Sure thing we can install dummy data for you. However please check out how you can do it step by step via :http://doc.freevision.me/odio/2014/12/17/installation-step-by-step-visual-guide/
Regards
Hello, is this theme WP4.4 compatible and is there a change log for v2? Thank you.
Hello, we’ve not updated for 4.4 yet but at our side we see no issue updating to 4.4. You may try update. Make sure have a backup first. Regards
Thank you
I do not save changes when you change a page template or select any option….
Hello, sorry for delay. Please make sure you’re using recent version of theme and plugins as well. Regards