984 comments found.
Hi – why can’t ajax search for products work on mobiles as well…this is needed as more and more people are viewing via mobile devices these days?
Hi sboyle,
Thank you for using our theme!
It works on mobile at the beginning. But then I feel it is difficult to control. So I disabled it on mobile. You can enable it by opening the main.js file in the js folder. You remove the code as shown in my screenshot http://postimg.org/image/8pnxl7h43/. I will wait for your feedback. Thank you very much!
Best regards,
Hi,
Can I change the add to card styling to have an actual add to cart button instead of the overlay.
Thanks.
Hi oosoba,
Currently, that style is not available. But it is one of features that we will update in the future. So if you buy our theme, we can add that style for you first. After purchasing our theme, you open a ticket here https://skygroup.ticksy.com/ and give us your website information. We will help you.
Best regards,
OK, thank you. I think that works for me.
One more thing, on the shop page, is it possible for the customer to select the number of products to show per time? Like 12, 48, all..
OK, thank you. I think that works for me.
One more thing, on the shop page, is it possible for the customer to select the number of products to show per time? Like 12, 48, all..
OK, thank you. I think that works for me.
One more thing, on the shop page, is it possible for the customer to select the number of products to show per time? Like 12, 48, all..
Hi oosoba,
Unfortunately you can only set the number of products to show in Theme Options.
Best regards,
Hi there. I have been searching for the perfect theme and think I have found it with yours! Just a few questions before I purchase it. Please excuse me if these are basic but I have not been working with Wordpress long.
I initially don’t want to have the shop option, and would like to have a it as a business information site-In the Supermarket 2 home page, can the images in the grid link to specific static pages? So could I have each of the images linking to a particular service/business page? I want to advertise a graphic design business, so would like to have one of the image boxes linking to a service page about logo design, one image linking to service page about brochures etc.
Also, is it possible to remove the cart/wishlist/price amount/shop by category option from all of the headers?
Hi rubastar,
Thank you for your interest in our theme!
You can add the External or Affiliate product which is supported by WooCommerce. It lets you add the static link for each product. But it will redirect to the single product page first by default. Don’t worry. We can customize it for you.
You can remove the cart, wishlist, price amount, shop by category and other things on the header. Just disable them in Theme Options.
After purchasing our theme, if you need help, you can open a ticket here https://skygroup.ticksy.com. I’m always ready to help you.
Best regards,
Ok, thanks for your reply. So the service page (not a product page) eg Logo Design would be set up as a separate page like this one http://demo.theme-sky.com/gon-supermarket/services/ and then linked to from the image box in the grid on the home page?
or the service eg Logo Design would have to be set up as a product page http://demo.theme-sky.com/gon-supermarket/shop/cras-isum-default-5/?options=0-1-1 even though there will be no shop on the page?
Hi rubastar,
It is possible. We also provide the Catalog Mode option in Theme Options. It lets you disable all Add To Cart buttons on your site.
Best regards,
Thanks again for your quick response, but which one above is possible? That the page it links to can be the ‘services’ page in the demo, or it can only link to a ‘product’ page on the demo?
Hi rubastar,
It is possible for both. If you want it to link to the “service” page, we will customize it for you. If you want it to link to the “product” page, you won’t need any customization.
Best regards,
Great, thank you! How would I get you to customise it? By opening a support ticket? Would I have to do this every time I wanted to make a change or would you show me how to do it myself? Thanks again and sorry for all of the questions!
Hi rubastar,
You open a ticket here https://skygroup.ticksy.com and give us your wp admin account and ftp account. We will customize it for you. If you have other problem about our theme, you can also open a ticket. We will give you solution or do it for you. Don’t hesitate to let me know if you have any other questions.
Best regards,
Hi, Thanks again for this Great Theme,
Please i want to know :
1- If i can build my website based on the Gon theme options without using the data of the Demo full package. 2- If uploading and importing the Demo content is a must to get the full functions and options of the Gon theme, why we should set the Default admin account info ( usename and password), and is it safe to have the same username and password all of us clients.
Thanks a lot for your support !
Hicham
Hi Hicham,
Thank you for using our theme!
Yes. You can build your website without using the full demo package or importing the demo content. They only help you build your website quickly. The default admin account is only used for the full demo package. After installing the full demo package, you should change it.
Best regards,
I’ve emailed you earlier today.
Please send over the full demo package as I’d like to install everything. Then I can start removing images, pages, menu items and replace content until I’m satisfied.
Purchase Date: 2016-01-03 23:01:19 UTC
Thank you so much.
Best,
Rafi
Hi Rafi,
I have sent the full demo package to you. Please check your ticket.
Best regards,
Does the checkout page work with Woo-commerce add-ons like Stripe or Paypal Pro? Is extra code needed for this to display properly?
Hi DesignDemyer,
Our theme can work with WooCommerce Paypal Pro or Stripe payment gateway plugin. But currently there is a small issue with css. We can help you fix it. After purchasing our theme, you open a ticket here https://skygroup.ticksy.com/ and give us your website information. We will help you.
Best regards,
Hello, Congratulation on your amazing theme, I have a project and your theme will be perfect for it only one small question: el Is there an option in the pan to remove the transition or speed it up at the mega menu?
Hi Eiad,
Thank you very much for your interest in our theme!
Unfortunately this option is not available. But we can help you add custom css to adjust the speed of Mega menu. It is very easy!!! After purchasing our theme, you open a ticket here https://skygroup.ticksy.com and give us your wp admin account. We will help you do it.
Best regards,
I’m absolutely loving this theme as I swim through all of the great options and fluent controls.
I have, however, run into one problem that has me stumped: When I select the 3rd header option (like this one: http://demo.theme-sky.com/gon/homepage/home-catalog/?color=orange) I do not have a Logo in the center of my menu. From checking out the console, it appears that the entire list item doesn’t exist. Have I done something wrong?
Thanks!
http://159.203.214.129/Hi liveitonce,
Thank you for your compliment! 
You need to add directly your logo (the img tag) into menu. Please see this screenshot. For more information about setting up menu, please read our documentation.
Best regards,
Ah, fantastic! Thank you!!
Hi – I’ve only just returned to authoring this, and it looks like I’m missing the “CSS Classes (optional) from my custom link menu type. I don’t really know where to go from here to figure out why it’s missing though… can you point me in the right direction?
Hi liveitonce,
In the Menus editor, you click the Screen Options button on the top right corner. Then you find the CSS Classes option and enable it. Please see my screenshot http://postimg.org/image/bcinbek2p/.
Best regards,
Oh man, I completely forgot about those options. Thank you so much!
Hello, when I want to Live preview or Activate the theme I got this error:
Parse error: syntax error, unexpected T_FUNCTION in /home/www/dombmx.com/subdomeny/www/wp-content/themes/gon/framework/theme_control.php on line 245
Hi friend,
You have to upgrade PHP to version 5.3 or greater. This issue will be fixed. If you can not do it, please contact hosting provider for help.
Best regards,
how to activating plugin Visual Composer license in Gon theme
http://www.mx7.com/i/1b3/HNSnpt.pngHi zenkoy,
Thank you for using our theme!
Because you do not purchase directly Visual Composer plugin. We bought it (Extended License) and integrate it into our theme. So you can not update it by yourself. We also recommend that you should not update this plugin without updating the theme. Because when the plugin releases a new version, we will be careful to test and update it before we release a new theme version. You can read this article for more information about Visual Composer license.
Happy New Year!
Thank you.
Hi There.
I have the theme installed here http://sintratours.co.uk and its looking and working great (love the theme by the way, took me ages to find something like this) .... I just logged in to add a new blog post and for some reason the side bar has moved itself to the bottom of the page.
Please advise ASAP.
Regards
Joseph.richardson@gmail.comHi extensiv-ltd,
Thank you very much for using our theme!
HTML works wrong because of your blog content. There are 2 ways to fix. You go to Appearance > Theme Options > Blog tab.
1. You enable the Blog Excerpt Strip All Tags option. All html tags of blog content will be striped on the blog page.
2. Or you set the value of Blog Excerpt Max Words to -1 (or increase value until the problem is fixed).
Best regards,
WPML ready?
Hi razzc,
Yes. Our theme is compatible with WPML plugin. But you have to buy a license of this plugin.
Best regards,
WPML is only required if I want to use different ‘LANGUAGES’! Yes?
Hi razzc,
Yes, my friend . WPML plugin is only required when you want to setup a multilingual website. If you only want to translate your website to another language, you won’t need to install WPML plugin.
Best regards,
Possible to put/add social icons in header?
Hi shawnrwitt,
It is possible. You can copy the custom html below and paste into Theme Options > Header tab > Header Contact Information field:<div class="ts-social-icons"><div class="social-icons style-2">
<ul class="list-icons">
<li><a class="facebook" href="http://www.facebook.com/#" target="_blank" title=""><i class="fa fa-facebook" /></a></li>
<li><a class="twitter" href="http://twitter.com/#" target="_blank" title=""><i class="fa fa-twitter" /></a></li>
<li><a class="google-plus" href="https://plus.google.com/#" target="_blank" title=""><i class="fa fa-google-plus" /></a></li>
<li><a class="flickr" href="http://www.flickr.com/photos/#" target="_blank" title=""><i class="fa fa-flickr" /></a></li>
<li><a class="vimeo" href="http://vimeo.com/#" target="_blank" title=""><i class="fa fa-vimeo-square" /></a></li>
</ul>
</div></div>.header-container .ts-social-icons .fa{
margin-right: 0;
}
.header-container .ts-social-icons .social-icons{
padding-top: 0;
}
.header-container .ts-social-icons .social-icons li{
margin-bottom: 0;
}
.header-container .header-top .header-top-right{
margin-top: 5px;
}Your header will look like this screenshot http://postimg.org/image/z8d3ohi85/
If you need more help, you can open a ticket here https://skygroup.ticksy.com and give me your website information. I’m always ready to help you.
Happy New Year!!!
Truly, top notch support… I see this theme doing very well… Do you have a pop up option coming in a future update?
Thanks, Shawn
Hi Shawn,
Thank you for your compliment!!! We will note your suggestion and consider adding it in the next updates.
Best regards,
Copy and pasted this code above and it wrecks the website… submitted ticket
Hi Shawn,
Maybe, there are some special characters in your copy. Please put your WP admin account to your ticket. I will fix it for you.
Best regards,
For those looking for a theme, once again, top notch support. Fixed the issue in under 10 minutes..
Nice work! Just wondering if countdown sales timers could be added to category/shop levels? (https://goo.gl/7nGXb5) and in side by side format (https://goo.gl/QBXsIF)
Hi razzc,
Thank you very much for your interest in our theme!
Currently, the countdown sales timers are disabled on the shop/category page. But we can customize it for you (The custom code can be added in child theme). It will be displayed as my screenshots http://postimg.org/image/vypbmpbtn/, http://postimg.org/image/ol9xnqrrv/, http://postimg.org/image/cuw06cyzf/.
Best regards,
Great! Search is over!
Not to mention your theme scores really well on GTmetrix! Good job.
Thank you for your compliment!
I recently purchased this theme. I installed it per the instructions. When I go to activate the theme i receive an server error and I cannot access my site until I delete the files via FTP.
So as of right now, this theme does not work and can not be installed
Hi clerick,
Thank you for using our theme!
Please open a ticket here https://skygroup.ticksy.com and give us your FTP account and WP admin account. We will check it for you.
Best regards,
Hello, Great theme , just a small feedback issue : in your file smof.js
please use https //add reference to google font family $(‘head’).append(’<link href=”http://fonts.googleapis.com/css?family=’+ the_font ’” rel=”stylesheet” type=”text/css” class=”’ _linkclass +’”>’);
cause when you have ssl on the domain , it will load Mixed Content error as the page as loaded over https , but requested an insecure stylesheet
Hi devAzzreb,
Thank you for your compliments and feedback!!! We will update it.
Best regards,
even the feedburner widget : http://feedburner.google.com/fb/a/mailverify
OK friend. Thank you again!!!
Thanks for accepting feedback
I still can’t find this two links , if you can help me cause I have ssl on my site .
http://prntscr.com/9jq6msHi devAzzreb,
I think it is added by Revolution Slider plugin. You go to the Revolution Slider page. You click on the Global Settings button on the top right corner. In the Settings panel, you find the Font Loading URL option and add the link below://fonts.googleapis.com/css?family=I did that @skygroup , but nothing changed , as the font loaded is Open Sans , and on the slider it was another font
OK friend. You’re welcome!!! If you have other problem, please let me know!
Hi,
Gon theme doesn’t work properly with “Waitlist for WooCommerce – Back In Stock Notifier” http://codecanyon.net/item/waitlist-for-woocommerce-back-in-stock-notifier/10379712
Is it possible to fix it?
Regards
Hi zisko,
The problem is your plugin, my friend. It adds a form when the $product->get_availability() function is called. This isn’t a good practice. It can replace a label or anywhere you call the get_availability function. But this function can be used to check the status of stock. It should add the form in a hook. Please contact plugin author about this issue.
For technical support, you should open a ticket here https://skygroup.ticksy.com/. I can manage your issues and information easily in there. You post the issue here and don’t give me any information. I can not also check it. I had to find your ticket in a lot of tickets
Best regards,
Hi,
OK, I just opened a ticket about the case…
Hello, I bought your template. Can you tell me how to do my shop multicurrency and multilanguage? Which plugins to use?
Hi lukas_osw,
Thank you for using our theme!
To setup a multi-lingual and multi-currency site, you need to install the WPML and WooCommerce Multilingual plugins. You can read our documentation for more information about setting up WPML plugin.
Best regards,
Hi I nedd overwrite the languaje directory of the Gon theme with the languaje directroy of Gon child theme. I am put this function in te functions.php of gon-child, but don´t work.
function gon_child_setup() { load_child_theme_textdomain( ‘gon-child’, get_stylesheet_directory() . ’/languages’ ); } add_action( ‘after_setup_theme’, ‘gon_child_setup’ );
Can you help me?
Thanks
Hi porteador,
Thank you for using our theme!
You can not overwrite the languages directory of parent theme. The code above just help you translate all texts in the child theme. Please read Description of load_child_theme_textdomain function again for more information.
Merry Christmas!!!
Hello again,
Is it possible the SEE MORE PRODUCTS button in TS PRODUCTS IN CATEGORY TABS to not show for the BEST SELLING category tab ?
Also, to only show on that categories/subcategories that have more products than the limit we choose to list from that category/subcategory ) ??
For example a parent category/category or subcategory listed in tabs which has only 2 products, its weired to show a SEE MORE PRODUCTS button that links to thate category/subcategory where you see only those 2 products.
It should appear only if you have for example 16 products and you set the limit to only show 6 of them for example.
Do you think you can do it ?
Thanks
Hi bundyflavour,
It is possible. But it should be a customization request. Please open a ticket here https://skygroup.ticksy.com/ and give us your FTP account and WP admin account. I will customize it for you.
Merry Christmas!
OK, I opened a new ticket.
Also, I am sure that everybody else thinks like me and they will love to have this option also as it’s illogic the other way.
Can yo add it in the next v1.0.6 version ?
Merry Christmas to you too !!!
