Is your theme compatible with PHP 8 and php 8.1?
Thank you for your quick response.
The Gon theme is compatible with PHP version 7.4 or greater. If you have any problems, please open a ticket here https://skygroup.ticksy.com/ and show your questions there. Our support team will help you.
Have a nice day!
I’ve been using your GON theme for a month but I have several issues that I’ll write here :
1. How to change the police of headings only
2. How to remove the REVIEW section from the Product Tabs ? (I don’t use review/rating)
3. What is the default sorting ? How can I chose myself the sorting (like by latest)
4. How to remove “sort by average rating” from the sorting ?
5. How to change the place of the SKU in the product page ? For example above categories.
6. How to rename “SKU” with “Product ID” or “Product reference” for exemple ?
7. The filter by color is not working properly. Empty colors are showing writing name of the color which creates unwanted design : https://saffron-and-rose.com/product-category/dresses/
8. Logo on header 3 is not showing at all even with the default GON theme logo.
Thanks in advance for the help provided.
Please open a ticket here https://skygroup.ticksy.com/ and show your questions in there. Our support team will help you.
Hi I already have the gon theme and a license installed… how do i get an updated version of it?
You should buy a regular license before updating the Gon theme latest version. Because support and updates are not provided for free files.
To update the Gon theme, you read the document at the link https://docs.theme-sky.com/gon/#updating-the-theme so information.
Hi there, a pre buying question. I wanted to know if at look bookdemo, slider in front home page is capable of adding custom images not only category images. Is it revolution slider? owl slider? And if for example can have 2-3 of them in same page. Thank you
Thank you for being interested in our theme!
It is our Product Categories shortcode. It is in page content. So, you can replace it with your content, ex: revolution slider, ...
So the slider is only for product categories shortcode and not a slider that you can insert custom images and links. I like that slider of yours and was wondering for inserting in it custom images and links.
thank you very much for the fast response
We want to know if your theme is compatible with the plugin: fancy product
Thank you for your quick reply.
You try to use it. If you have any problems are related to the functions of the Gon theme. Please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Hi ! Question: All good with new version Wordpress 5.9 ? Thanks
You can update the WordPress version is 5.9. If you have any problems with the function of the Gon theme, please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details about what you want. Our support team will help you.
Our website need a update : on/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is obsolète. The kernel version is 6.1.0,
Please use the WooCommerce version is 5.8.0 and wait for us. We will check and update the Gon theme + the related plugins latest version in a few days.
we are developing custom search functionality within the theme itself & in that if need to search via post meta, which is working in other themes, but using the same functionality in gon theme doesn’t work..can u guys help us out as to in which files/function do we need to update code by which our custom search function could work.
Thanks & looking forward to your reply.
If you need help, please feel free to open a ticket here https://skygroup.ticksy.com/, give us your purchase code and more details. Our support team will help you.
Hi, I know my support subscription is expired,
My question is about VISUAL COMPOSER ” TS BLOG ” is it still working? are the built-in plugins of your awesome gon theme still working ??? I can’t do any Changement using the visual composer plugin ( i have update it, removed third party plugins and evenrything without results). on the blog page, the page attributes it don’t show to me the midle option related to page template. i can’t set breadcrumb to my blog page …...is gone theme still working?
Sorry, everything is working now. It looks like the blog page was corrupted, for that nothing was working on it.
Happy New Year,
I have replied to your ticket, please check it again.
Hi! Is there a way for us to upload one of the demos to Wordpress?
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details about what you want. Our support team will help you.
Hello,I cant edit some images on my homepage, home supermarket 2.
Im using dokan multi-vendor plugin and I want to sell products + booking like airbnb is your theme compatible ? do you have a demo of there where I can see selling products + selling booking services ?
We don’t build the demo of selling products + selling booking services. But you can use two plugins. Also, the Gon theme is compatible with Dokan. You can check the Dokan plugin here https://wedevs.com/dokan/.
If you need more help, you can open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
we have purchased Gon Theme for our site and what we actually want is on single product page there should be zoom window position on right side of the image.
when we hover on any product image, the zoom window position should come at the right side where we can easily see the image.
We have installed WP Image Zoom Plugin and activated but then also the zoom effect is working inside the product image.
Then we have changed the wordpress theme to Twenty-Twenty. In this the zoom functionality is working fine and zoom window effect showing us the zoom image at the right side.
Please check this link.
So please help us what we can do in this situation and how we can use this image zoom effect on Gon Theme.
Child Images are not Loading
So request you please help me out and let me know what is issue.
Hello, I have the theme with a different account and installed on nutristrengthkuwait.com
Im facing an issue with the footer, is there a reason it’s currently not showing??
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
I would like to know if, with your theme, I can display products in my multivendor marketplace by showing specific product category levels in the product display image.
Please, see an example of what I will need: https://ibb.co/KNtp5C6
Issue: I am facing a Product loading issue (takes too much times for display only showing process), I think some js issue so please check and confirm how to resolve it. so please help me for this issue i really like your theme and very happy with functions. so please solve so that i can use your theme .
- Updating the theme and the related plugins if you are using the old versions
- Deactivating your third party plugins
- Clearing all caches that you have
If it still can not be resolved, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
I updated the theme and dokan a few days ago and jquery is not being included apropriately. Can you please review? Thanks!
My website https://www.omygift.be is not suitable for mobile and tablet!
How to adapt my site to smartphones so that it is respoinsive? I am using the GON theme.
Thank you for your collaboration.
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
hi, can ask question, with a COD Features ?
It is the default feature of WooCommerce https://docs.woocommerce.com/document/configuring-woocommerce-settings/#payments-settings
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Price is in US dollars and excludes tax
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