165 comments found.
Hello,
Can you guide me please i am not having import button, Can you help? Thanks Raheel
Hello Raheel,
Did you install all the required plugins for our Oxides theme? EDGE CPT plugin needs to be installed and activated, in order to be able to import demo content.
Edge
hello I am trying to load this theme I am having this problem while loading
Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in /home/www/biancacartin.com/wp-content/themes/oxides/framework/lib/edgt.layout.inc on line 2852
can you please help.
Thanks
Raheel
Hello Raheel,
This error means that your php version is low. You need to use at least PHP version 5.3 where this operator is supported http://php.net/manual/en/language.oop5.paamayim-nekudotayim.php
Edge
Hi, I ve problem to set home slider. The website don’t recognize the revolution and give me an error. How I can set and configure home sliders from slider revolution? Thanks!
Hello,
Please submit a ticket to https://edge.ticksy.com , and include a link to your site so our support agents can see the error that’s appearing and help to solve this issue.
Edge
Hello. Beautiful theme, but I have a pre-purchase question: will this theme work for a single product website? Our company sells a single product (three versions) that are subscription and one-time sale based (1-month [one time based], 3-month + 12-month [subscription based]). Would it be possible to create a site for this kind of product with your theme? Let me know and thank you!
Hi,
Thanks for interesting in our theme. 
We can confirm that it’s possible to achieve this kind of functionality with our theme.
Edge
Hi,
How to Fix “Are You Sure You Want to Do This” Error in WordPress ? Please help me.
Hi,
First of all, sorry for the late response, we were low on resources during weekend.
This error usually means that your server lack with resources, particularly, upload max file size allowed within server configuration is less that size of zip archive you’re trying to upload.
So, either contact your hosting service in order to boost that value or simply install theme using FTP method: http://oxides.edge-themes.com/oxides-documentation/#!/getting_started_installing_oxides
Edge
Hello I am strongly considering purchasing this theme, however, I am curious if the responsiveness will be improved. On a cell phone the content is skinny with lots of unused space of the sides. Any plans on widening this? Thank you in advance and great job on such an awesome theme!
Hi,
Please note, you can affect layout on mobile devices, you will have option to set it to suit your needs.
Edge
Hello!
I installed the theme and imported the example content, but the portfolio isn’t appearing. I have two sample pages:
http://www.moveisdobem.com/2015/portfolio/produtos-2/ http://www.moveisdobem.com/2015/portfolio/5-columns-full-width/how can I fix it?
Hello,
Please submit a ticket to edge.ticksy.com , and include a WP admin access in a private ticket, so our support agents can take a look at this and provide a solution.
Edge
Hi, I recently purchased your theme and am trying to install the demo content according to your instructions (http://oxides.edge-themes.com/oxides-documentation/#!/getting_started). However, when I click on Edge Options in my WordPress admin panel I don’t see any Import link. Please advise, thanks!
Hi,
Please make sure to install and activate all required plugins that are bundled with our theme. Just follow onscreen instructions from warning message in upper section of your admin panel saying you’re missing required plugins.
Edge
?Hi, Any way to purchase Oxides as HTML/CSS, without Wordpress platform? Thanks
Hi,
Unfortunately, answer is negative, only WP theme is available for purchase.
Edge
Hey,
Is it possible to have the full height row function of VC ? (with no parallax I mean ) Juste making the content full height depending of the window/screen size ..
Thanks in advance, Nick
Hi,
Unfortunately, this option isn’t available within our theme, we have disabled it to make VC fully compatible with our theme.
Edge
Hi Edge-Themes, love this template but i would like to know if it can run with a multilingual plug-in like “bogo” or an other one. thank you! ++ Alex
Hi,
All of our labels are translate ready and theme is capable for multilingual WP environment.
Edge
Hi Edge, just buy your template and after the installation i got this when i want to install it :
wp-content/themes/oxides/framework/lib/edgt.layout.inc on line 2852
you can see here : https://lc.cx/45TX
Any idea? Thank you for your help. Regards Alex
Hi,
Just make sure to use PHP 5.6 on your server and it will be fine.
Edge
Hi, it still doesn’t work :/ any idea? : https://lc.cx/4TTg thx
Hello again,
Really strange, it should work with the higher version of php. Please submit a ticket to edge.ticksy.com , and leave a link to your site and WP admin access credentials in a private ticket, so our support agents can take a look at this and help.
Edge
It’s work now i use 5.3 and it’s perfect i have to customize it now Thank you++
Glad to hear that, you’re welcome
Hi
In “all” import it stops around 90% any reason for this?
Hi,
Most likely you’re experiencing lack of server resources needed to perform import process. Our agents will try to finish import in your behalf, just submit a ticket at http://edge.ticksy.com and include link to your site.
Edge
Thanks for following up on this, your ticket is assigned to one of our agents and will be answered asap.
Hi there,
Oxides is a great theme but however I can’t find where to change the color of the footer. Could you help me out?
Thank you in advance!
Hi,
It can be changed with a bit of custom CSS, our agents will assist you, just submit a ticket at http://edge.ticksy.com and include link to your site.
Edge
Hi, I’m thinking on buying this, however, could you tell me if there is apossibility to add video on the header?
Thx!
Juan
Hi,
Yes, you can have video in header within our Oxides theme.
Edge
4.4???????? ????????zip??????????????????????? ?????????????????????????????????
Hi,
Can you please be more specific with your query?
Edge
Hello,
I’ve bought the template and its nice! But when I install the demo content and added the two lines in the php.ini file, the menu still doesn’t show as in the preview/demo website! And the logo of Oxides is very large! Twice as large as on the demo website.
The server of ticksy.com is down so thats why I’m asking you here. Is there a way to setup the menu like you guys did or does the demo import should do the work? Because thats not the case at the moment.
Love to hear from you guys.
Thank you in advance.
Hi,
Demo import from Edge Options > Import should do the work.
Please note, Ticksy, which services we’re using for our support system had performed maintenance/migration to different servers during weekend and it’s not yet stable. It is not our fault and we’re trying to get in touch with their support to get more info on downtime. Thanks for the patience.
Edge
Hello, thank you for your reply, but that didnt do the trick, apperently you have to change the menu items to ‘wide’ to get the same result.
Other question, I’ve imported all data but the “who we are” page is half empty, the thickboxes and counters do not show. Is there a quickfix?
Also the interactive page is not working, cant see any animations and sort… I think there is something pretty broken 
Hi,
Please submit a ticket to our support team at http://edge.ticksy.com and include link to your site followed up with temporary WP admin credentials in private message. Our agents will try to import demo content in your behalf.
Edge
Hello! I can’t set the special protfolio on the home page divides for categories. It shows items only under one category, proyectos in my website http://fablabmalaga.org/
Then, is it possible to add icons? In wich way? thanks!
Hi,
Can you please be more specific, what are you trying to achieve?
Edge
Does this support woocommerce?
Hi,
Yes, oxides does support WooCommerce.
Edge
Hi! First of all – great theme! Thinking about buying it, but I need to know two things first: Am I able to change the main (pinkish) color to e.g green (for buttons, links and selections?) and are there any video “tutorials” for installation and setup of pages and such? Thanks.
Hi,
Colors can be changed simply from our custom graphic interface in WP Admin panel, you can use any color you want.
When it comes to tutorials, we don’t have them available. But, you have online documentation at this link: http://oxides.edge-themes.com/oxides-documentation/
Please note, you can use our one-click import option to completely clone demo site to your WP instance, including content, settings and media elements (images/videos). This is good choice if you want to check how we have combined elements and options to achieve particular look and feel of pages.
Also, our support agents are there to help you if you need any assistance setting/using our theme.
Edge
can the logo in the header be centered?
Hi,
Yes, logo can be centered if needed.
Edge
