1690 comments found.
Hello,
I bought your amazing template, but I have a translation problem. I can’t translate the blog part. How can I do please ?
I have another problem with the gallery, where can I change the categories option ?
Thank you.
Hello,
First, thanks for purchasing our theme. Find below the answers to your questions:
1. There are two options available: translate included .po file or go to wp-content/themes/bakery/includes/post-templates folder and modify all files there as well as single.php file by searching and replacing with your words. For blog carousel go to bakery/includes/shortcodes/blog.php.
2. You can change them by simply editing Gallery Shortcode. If you’re familiar with the VC plugin then this is a simple process.
Thanks and cheers
Hello, I’ve checked the .po files, and everything is already translated, but it doesn’t appear on my website, I don’t understand why… I’m afraid to change the words on the .php files because when I’m going to update my template, all the changes I’ve done will desappear. How can I do ?
Hi there,
Please send us via here your WP & FTP details so we can get a closer look at the issue and provide better feedback for you.
Thanks in advance.
Hi Milingona,
I tried to upload image svg image in service item using visual composer, but it always failed set svg image.
http://s8.postimg.org/9ni704kqd/visual_composer_not_working.pngAny solution to fix the issues?
Thank you
Hi there,
Just replied back via email too. The issue has been fixed successfully. Please check it and let us know if you need any further assistance.
Thanks and cheers!
I added a few custom links on the menu to rows on the home page. When using the hamburger menu, the menu does not automatically close after selecting a menu option. You have to manually close it each time. However, if the link is to a page it automatically redirects without having to close. Is it possible for the behavior to be the same for usability? http://honeybirdsbakery.com/ Thx!
Bump!
Hi there,
Please try editing wp-content/themes/bakery/assets/scripts/main.js file, lines 41-52:
$(document.body).on('click', '.vu_main-menu a[href*=#]:not([href=#])', function(){
if (location.pathname.replace(/^\//,'') == this.pathname.replace(/^\//,'') && location.hostname == this.hostname) {
var target = $(this.hash);
target = target.length ? target : $('[name=' + this.hash.slice(1) +']');
if (target.length) {
$('html,body').stop().animate({
scrollTop: target.offset().top - parseInt($('#vu_menu-affix .vu_main-menu-container').outerHeight())
}, 800);
return false;
}
}
});
replace with the following:
$(document.body).on('click', '.vu_main-menu a[href*=#]:not([href=#]), .vu_mobile-menu a[href*=#]:not([href=#])', function(){
if (location.pathname.replace(/^\//,'') == this.pathname.replace(/^\//,'') && location.hostname == this.hostname) {
var target = $(this.hash);
target = target.length ? target : $('[name=' + this.hash.slice(1) +']');
if (target.length) {
if( $('.vu_mobile-menu').is(':visible') ){
$('.vu_mobile-menu').fadeOut();
}
$('html,body').stop().animate({
scrollTop: target.offset().top - parseInt($('#vu_menu-affix .vu_main-menu-container').outerHeight())
}, 800);
return false;
}
}
});
Cheers!
I was trying to use a standard portfolio and it works as expected on touch enabled desktop (hover displays price as well as click), but click does not work on phone and obviously can’t hover. Switching it to carousel works as expected, but prefer the standard mode. http://honeybirdsbakery.com/#goods I am using an iphone6 and chrome browser. Thanks in advance.
Any update here?
Hello,
That has been identified as a bug and it is going to be fixed in the upcoming update.
Thanks for the report btw.
I changed the file as instructed, but it still didn’t do the trick. http://honeybirdsbakery.com/#goods
Finally, we have fixed that in the just released theme update. So please update the theme and let us know if that now works for you.
Thanks
Yay!! Works as expected. Thanks for addressing the issue.
Awesome! Thanks for the confirmation. 
Error after enering email in subscribe form: “Error! Missing MailChip API or MailChip List ID!” How to fix?
Hi there,
You should fill in Bakery Options > 3rd Party > MailChimp API and Bakery Options > 3rd Party > MailChimp List ID in order to fix this. These data should be taken from your MailChimp account.
Cheers!
thanks. ticket closed
Nothing. Thanks for your confirmation.
but im still waiting for another answer for my question about VC
Done! Just responded to that as well.
I have Visual Composer from CC with serial number.
How to update to version 4.8.1? When I try to update – i see message: ”.../wp-admin/admin.php?page=vc-updater” You do not have sufficient permissions to access this page.
Hello,
You should be able to auto-update Visual Composer since you have purchased it directly. However, we do not recommend you to update Visual Composer to the latest version by your own because we haven’t tested yet if it’s fully compatible with the theme. A new theme version with the latest VC version included ?(tested and fully compatible) ?will be released soon. So for now just ignore ?the ?update notification and wait for the new theme version.
Thanks!
Hello,
Yes, I have purchased directly. I have normal license. If i try to update your version i recieved: http://prntscr.com/9acsdt To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer. and later … /wp-admin/admin.php?page=vc-updater…. ” You do not have sufficient permissions to access this page.”If i try to install original 4.8.1 – i recieved -
Fatal error: Cannot redeclare vc_parse_multi_attribute() (previously declared in /public_html/wp-content/themes/bakery/includes/vc-addons/vc-functions.php:4) in /public_html/wp-content/plugins/js_composer/include/helpers/helpers.php on line 874
I recieved some answers from VC support:
“Hi Ovrutsky,
The issue is because there is an inbuilt version of Visual Composer (or the related code) present in your theme which is overriding the standalone plugin version and hence causing the issue. You will have to get rid of it. I would advise you to doso with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check.
Thank you,”
—“I sent some emails and comments to author – NO ASWERS. So sad.”
“Hi Ovrutsky,
In that case your only option will be to remove the conflicting code from the theme. Do note that this might cause some other issues and hence we had recommended doing this with the help of theme author, as we are not aware of the theme code. In: /public_html/wp-content/themes/bakery/includes/vc-addons/vc-functions.php remove the function: vc_parse_multi_attribute()”
Is it safely remove vc_parse_multi_attribute()” ?
Could you remove block from your version for normal activation?
Regards,
Hi Ovrutsky,
All you need to do is open wp-content/themes/bakery/includes/vc-addons/vc-functions.php file, search for vc_parse_multi_attribute() function and replace with vu_parse_multi_attribute().
However, keep in mind that the recommendation is to not make the update because we haven’t tested yet if it’s fully compatible with the theme and on the other hand, a new theme version with the latest VC version included will be released soon.
Kind regards
Check one more time your email:
vc-functions.php file, search for
vc_parse_multi_attribute()
function and replace with
vu_parse_multi_attribute().
What the difference between? I think this is two equal phrase.
Now I have next inside my vc-functions.php:
<?php // VC functions if( !function_exists(‘vc_parse_multi_attribute’) ){ function vc_parse_multi_attribute( $value, $default = array() ) { $result = $default; $params_pairs = explode( ’|’, $value ); if ( ! empty( $params_pairs ) ) { foreach ( $params_pairs as $pair ) { $param = preg_split( ’/\:/’, $pair ); if ( ! empty( $param0 ) && isset( $param1 ) ) { $result[ $param0 ] = rawurldecode( $param1 ); } } }
return $result;
}
}
if( !function_exists('vc_build_link') ){
function vc_build_link( $value ) {
return vc_parse_multi_attribute( $value, array( 'url' => '', 'title' => '', 'target' => '' ) );
}
}
What should i edit to register and update my VC to 4.8.1? I have bought directrly from VC. Please enable License tab in Visual Composer panel and make it updateble only for people who has license from VC. I saw so many people asked about this question
Hi again,
The instructions are so clear:
search for vc_parse_multi_attribute() function and replace with vu_parse_multi_attribute().
the difference is that after making the above replacement you will be able to update Visual Composer plugin from your admin dashboard.
Cheers! 
Differense only in ”.” at the end of the line? Is it need to add dot at the end? Fix it please at my ftp. You know log and pass
It has nothing to do with the dot. The difference is in the prefix. The current prefix is vc and it should be changed to vu. 
I’ll try. Ill be back in minute
Not work. http://prntscr.com/9bk8rm http://prntscr.com/9bk91h http://prntscr.com/9bk9ez STILL CANT UPDATE AND PUT MY LICENSE INFO. Should i remove embeded VC and reinstall from CC site?
I have not LICENSE tab in my Visual Composer settings after made suggested edition earlier. Help me please. Thanks in advance
Yesterday earlier as you may have noticed we have fixed the VC issue for you. Now you should be able to see Product License tab under Visual Composer and activate your license from there.
Thanks and cheers
Ok. Thanks. Ticket closed
Hi, How can I set the social URLs at Blog settings? Can I add other social icons? I can only see at Blog settings: Facebook Twitter Google+ Pinterest LinkedIn
Hello,
Unfortunately adding other social media share links in the single post currently is not supported. You can only add social media icons in widgets by using the shortcode below:
[vu_social_network url="#" icon="fa fa-facebook"]
Warm regards
Hi. I am having a problem when viewing my website in chrome, I am seeing random question marks with a box around placed within the text, there are no special characters being used and there are no double spaces or anything like that. It seems very random. I guessed it could be something to do with ‘charset’? but it is set to ‘UTF-8’ as it should be. Have you any ideas?
—> i’m experiencing the same problem.
Hi there,
Please post here your site URL or send it via the contact form so we can have a closer look and then get back to you with the answer.
Thanks in advance.
Hi guys I need to add a file upload option to the order form. Having read the support blog I understand this is not available and I have to use contact form 7 but trying to add the css classes to the select and file upload options to a contact 7 form is proving difficult.
Are there any work arounds you could advise (copy of current form code is below)
<div class="row">
<div class="col-xs-12 col-md-6">
[text* text-name class:form-control placeholder "enter your name*"]
</div>
<div class="col-xs-12 col-md-6">
[email* your-email class:form-control placeholder "enter your email*"]
</div>
</div>
<div class="row">
<div class="col-xs-12 col-md-6">
[text* text-contact-number class:form-control placeholder "enter contact number"]
</div>
<div class="col-xs-12 col-md-6 vu_multiselect-wrapper">
<button type="button" class="multiselect dropdown-toggle form-control vu_btn-multiselect" data-toggle="dropdown" title="Select cake size *" style="width: 100%; overflow: hidden; text-overflow: ellipsis;">
<span class="multiselect-selected-text">Select cake size *</span> <b class="caret" /></button>
[select* cake-size include_blank "4x8 (8-10 slices)" "8x8 (20-25 slices)" "10x8 (30 slices)" "12x8 (35 - 40 slices)" "14x8 (40-50 slices)" "14x14 (50+ slices)" "28x14 (100+ slices)" "select cake size*"]
</div>
</div>
<div class="row">
<div class="col-xs-12 col-md-6 vu_multiselect-wrapper">
[select* sponge-type include_blank "Plain sponge with jam and cream filling" "Chocolate sponge with chocolate cream filling" "Chocolate fudge cake" "Fresh cream sponge" "Gluten free plain sponge with jam and cream" "Gluten free chocolate sponge"]
</div>
<div class="col-xs-12 col-md-6">
[textarea textarea-message placeholder "e.g 'Happy Birthday'"]
</div>
</div>
<div class="row">
<div class="col-xs-12 col-md-6">
<p>Add a photo (max file size 2mb - only .jpg or .png files):<br />
[file file-image limit:4096 filetypes:png|jpg|jpeg class:form-control]
</p><p>
</p></div>
<div class="col-xs-12 col-md-6">
<p>Please add any more details/instructions for us about the cake:</p>
[textarea textarea-extra-info placeholder "e.g. Sugar paste icing / colour of writing etc." class:form-control]
</div>
</div>
<div class="row">
<div class="col-xs-12 col-md-6">
<p>Date you would like to collect:</p>
[date* date-collect placeholder "Select date" class:form-control]
</div>
<div class="col-xs-12 col-md-6">
[select* collection include_blank "Hill Street, Newry" "Monaghan Street, Newry" "Church Street, Warrenpoint" "Bakery, Greenbank Ind Est, Newry" class:form-control]
</div>
</div>
<button type="submit" [submit "Send"] class="btn"><i class="fa fa-shopping-cart" />Submit Order</button>
Hey there,
Here’s the corrected code. Please trying using it and let us know if everything works well for you.
<div class="row">
<div class="col-xs-12 col-md-6">
[text* text-name class:form-control placeholder "enter your name*"]
</div>
<div class="col-xs-12 col-md-6">
[email* your-email class:form-control placeholder "enter your email*"]
</div>
</div>
<div class="row">
<div class="col-xs-12 col-md-6">
[text* text-contact-number class:form-control placeholder "enter contact number"]
</div>
<div class="col-xs-12 col-md-6">
[select* cake-size class:form-control include_blank "4x8 (8-10 slices)" "8x8 (20-25 slices)" "10x8 (30 slices)" "12x8 (35 - 40 slices)" "14x8 (40-50 slices)" "14x14 (50+ slices)" "28x14 (100+ slices)"]
</div>
</div>
<div class="row">
<div class="col-xs-12 col-md-6">
[select* sponge-type class:form-control include_blank "Plain sponge with jam and cream filling" "Chocolate sponge with chocolate cream filling" "Chocolate fudge cake" "Fresh cream sponge" "Gluten free plain sponge with jam and cream" "Gluten free chocolate sponge"]
</div>
<div class="col-xs-12 col-md-6">
[textarea textarea-message 10x3 class:form-control placeholder "e.g 'Happy Birthday'"]
</div>
</div>
<div class="row">
<div class="col-xs-12 col-md-6">
<p>Add a photo (max file size 2mb - only .jpg or .png files):</p>
[file file-image limit:4096 filetypes:png|jpg|jpeg class:form-control]
</div>
<div class="col-xs-12 col-md-6">
<p>Please add any more details/instructions for us about the cake:</p>
[textarea textarea-extra-info 10x3 class:form-control placeholder "e.g. Sugar paste icing / colour of writing etc."]
</div>
</div>
<div class="row">
<div class="col-xs-12 col-md-6">
<p>Date you would like to collect:</p>
[date* date-collect class:form-control placeholder "Select date"]
</div>
<div class="col-xs-12 col-md-6">
[select* collection class:form-control include_blank "Hill Street, Newry" "Monaghan Street, Newry" "Church Street, Warrenpoint" "Bakery, Greenbank Ind Est, Newry"]
</div>
</div>
<button type="submit" class="btn"><i class="fa fa-shopping-cart" />Submit Order</button>
Kind regards,
Support
Thanks guys modified it again and all works.
You’re welcome! Thanks for the confirmation. 
Visitors have been sending me emails through the contact form and I have received the emails but when they click on the submit button all they see is an spinning icon.
The url is http://www.marquisburton.com/cakecrazybakery/contact-2.
How do I get the Success! message to show up?
Thank you in advance!
Hello,
The error is happening because of Visual Composer plugin. To fix it, please try to replace line 176 of wp-content/plugins/js_composer/include/classes/core/access/class-vc-role-access-controller.php file:
foreach ( $role->capabilities as $key => $value ) {
with this:
foreach ( (array) $role->capabilities as $key => $value ) {
Cheers! 
Hi, i would like to know, how to create .svg files like the muffin or the bread present in demo content, for “service item” shortcode, wich can be animated on hover with theme colors? Sorry for my english, i hope you will understand, thanks.
Hi,
The easiest way is to find them online eg. flaticon.com, save them as SVG and then upload from Media > Add New.
Cheers!
Hi, i have tried many times to import demo data from “Install Demo Content” but the process never ends even after many hours waiting. Is there any way to import demo data manually?
thanks!
Hi again.
I tried importing via Wordpress importer as described inside content.xml. The first time a timeout error appeared, but when i retried, the contents had been imported.
So, i tried selecting home or home v2 predefined static pages for my site’s home page, but a white screen appeared. When setting as static home page another one (for example “Contact us” or another page i created), the home page works as expected.
Since i really need to use your predefined home page, how could you help me solving this issue?
thanks
Hi, is there any other communication channel to provide support faster? Time passes and my customer pushes for a solution…
Hi there,
Firstly, thanks for the purchase and sorry for the late response.
Could you please first mail us via the contact form your WordPress & FTP details so we can have an inner look at the issue and then get back to you with the feedback.
Thanks!
Is it secure to send over WP / ftp credentials via contact form?
Yep, no worries about that. It’s the same as sending us them directly via email.
OK, i have sent them. Please inform me when ready in order to delete specific test accounts.
Hey there,
Just replied via email too. The issue has been fixed successfully. Please check it and let us know if you need any further assistance.
Thanks and cheers!
Hi again. Indeed the first issue with white page has been solved, but now i get en error “Record not found” when selecting demo Home or Home V2 pages as static home pages. Could you please have a look on this too?
thanks
Hi,
The reason why you’re getting that message is that there is no slider available while you have in the page content ‘Revolution Slider’ shortcode. This might be caused due to any problems while importing demo content because the import should have imported also slider demo content. Please check your email for a more detailed answer. 
Thanks!
Ok thanks. I will try to re-import demo content and get back to you.
Okay. Note that you do not need to re-import the whole demo content. You need to import only slides from includes\options\inc\extensions\wbc_importer\demo-data\default\bakery-main-slider.zip. See http://www.themepunch.com/revslider-doc/slider-settings/#importexportreplace for the details.
seems to work now. thanks a lot!!!
Perfect! Glad to help you.
Hallo,
sorry, my English isn’t the best, but I hope you understand my problem.
We bought the great Theme bakery – it’s fantastic!
Now there is a message that we have to update the WPBakery Visual Composer. But we couldn’t update this plugin. There is a message, that we have not enough rights to do this.
Could you help me / us?
Many thanks.
Hello,
First, thanks for buying our Bakery Theme. Glad you like it.
You should simply ignore that notification. Visual Composer’s update option is available only for those who have directly purchased it. We regularly take care update and add the full compatibility with the theme when new plugin versions are released.
Thanks and cheers,
Support
Hi, the contact form and order form doesn’t work in my theme. I’ve tested already on service provider and it’s working fine. When I click the submit button the website shows a message: “success! Your order has been sent successfully.” but the message is not delivered to inbox.
I need to solve this issue to start a promo campaign tonite. Can you guys help me?
Hi Guys, any answer?
Hi,
First, sorry for the delay in response.
Please first make sure you have correctly configured Bakery > Contact and Bakery > Order Form settings. Then if everything looks fine there, try using the following plugin for a better and more advanced email configuration: https://wordpress.org/plugins/wp-mail-smtp/
Thanks,
Support
Now it’s working fine. Thank you!
Great! Thanks for your confirmation.
Hello,
we have a client that is saying their website is working on every browser, but Microsoft Edge. This is Microsoft’s new browser that is replacing Internet Explorer on Windows 10. Do you guys know anything about this?
Hi there,
We do not have any information or reported issues about this but you can test it using the following link: https://dev.windows.com/en-us/microsoft-edge/tools/
Thanks
Hi – why can’t I edit the placeholder text in wp-content\plugins\bakery-cpt\shortcodes\order-form.php?
Hi,
You have two alternatives for editing order form’s placeholder text:
- Through shortcode settings
- Through wp-content\plugins\bakery-cpt\shortcodes\order-form.php file, lines 12 – 20.
Kind regards
Apologies realised visual editor was the place – so sorry.
Nothing! The important thing is that the issue is resolved. 
Cheers!
Apologies have an issue with the order form if you’d be so kind (promise that should be the end of me)!
Hi there, a few questions.
1-How can I change the color of the top menu hover? 2-In the menu page, how do I change the color of the box that goes over each item with it´s description and price? 3-I have disabled revolution slider in mobile, but there is a large white space from where it use to appear. How can I take this away? Thanks again.
Managed to do some myself. The only thing pending is how to change color or disable hover on Main Menu and Send button in contact page.
Hi there,
First sorry for the delay in response. Please find below the respective codes for the pending issue:
Main Menu hover color:
.vu_main-menu>ul>li a:hover {
color: #684f40 !important;
}
.vu_main-menu ul li ul.sub-menu li a:hover {
color: #684f40 !important;
background-color: #f1f1f1 !important;
}
Send button in Contact page:
.form-contact-alt .btn {
color: #fff;
background-color: #684f40 ;
}
.form-contact-alt .btn:hover,
.form-contact-alt .btn:active,
.form-contact-alt .btn:focus {
color: #fff;
background-color: #fdb822 ;
}
Warm regards,
Support
HI, thanks for the last reply, can this theme be used as a one page website?
regards Shane Adams
Hey Shane,
Happy to hear again from you.
Yes, the theme can be used for one page sites as well.
Cheers 
hi there, I just installed Bakery and I’m trying to launch the “Install Demo Content” link.
But there is no “Install” button on the page, just the 2 warning fields asking to install the required plugins and woo commerce which I have already done. Am I blind?
Hello,
Firstly thanks for the purchase.
Please mail us here your WordPress credentials so we can have an inner look at it and see what we can do for you.
Thanks in advance,
Support
Hi, how can I customize the checkout page? Where can I add fields?
Hi,
Please take a look at the following links: http://bit.ly/1PWvDEP and/or http://bit.ly/1lGtKRF.
Thanks!
Thanks for the links. I will check it. Another question, is there a way where I can add a field on the products? Like a dropdown list where customers can choose on what type of coffee and size?http://robebakery1884.com.au/product/cappuccino-latte-flat-white/
Hello,
Yep, that’s possible. All you need to do is select Variable Product as Product Data. For more details on how to set up variable products please visit: https://docs.woothemes.com/document/variable-product/
Cheers!