Hi peteruoi,

Thanks for contacting us! This template uses K2 component (a 3rd party component), and it has not supported Joomla 4 yet. We will update the template when K2 is available for Joomla 4. We’re updating our templates to Joomla 4, you can find other Joomla 4 templates here: https://www.smartaddons.com/joomla-4-templates

Thank you!

Dear sir,

This template supports both K2 and default Joomla Content, so you can use the original Joomla content system.

Thanks!

Thank you sir, but the k2 news modules allow me to pick k2 category only.. any advice ?

Dear sir,

The K2 News module only supports K2 component. To get Content category, please use the Content News module instead, you can buy it here: https://www.smartaddons.com/joomla-extensions/commercial-extensions/item/44-sj-mega-news-joomla-module Note: If you use this module, it will not inherit the Sj VerityMag style because it’s not default module used in the template.

Thanks!

Hi

Why i cant pick k2 articles, category in the data source for Sj Basic News module?

check http://imgur.com/a/TNbtA

also, why the support website ask me to pay before login and submit support ticket?

Dear MJ_85,

Please go to the section as in the screenshot to create a Free account: http://tinyurl.com/y7nkoefo We do not require payment for creating account as well as submitting support ticket. Please try again!

Thanks!

Oh sorry, my bad, i did not notice the free button, sorry again

Dear Kimindiri

thanks

Dear sir,

please go to forum to get help.

Thanks!
Official Support . FAQ’s . Facebook

and after 25 days you answered. Of course I have already visited your forum and wrote “slow support” here. Would you please refund for this broken template?

Dear sir,

Did you check your ticket? we always support within 24 hours, you can check and see: http://prntscr.com/d2eapy

There is no issue from our template. Therefore we can’t accept refund request for you. Moreover, we support via ticket and forum, you should go to ticket sytsem and forum to get support, not on Themeforest.

Thanks!
Official Support . FAQ’s . Facebook

Dear sir,

Please submit ticket and give us the purchase code, we will give you the full package of quickstart and template, then guide you installation.

Thanks!
Official Support . FAQ’s . Facebook

Dear sir,

We are checking this issue with our server and inform to you soon.

Thanks for your care!

Dear sir,

Yes, the copyright removal package is included in the regular license.

Thanks & regards!

Dear iSolveAfrica,

We are so so sorry if anything makes you feel unsatisfied with our support. We are checking all your issue. Our support team will send you a feedback today.

Thanks & Regards,

Dear sir,

In order to allow me to help you as fast and efficient as possible, please submit a ticket to our ticket system where you can safely share your website link and login details if necessary. We will check your installation process directly. Here is the link for your submission:http://smartaddons.com/submit-a-ticket/submit-ticket

Thanks & regards!

Dear sir,

Could you please send us your ticket number?

Thanks & regards!

ticket number: TT-0000010407 the quickstart is uploaded to the ftp server but when i install is it gives me a basic instalation without any component or module nor the template

Dear sir,

Our team sent you the feedback. Please check your ticket again.

Thanks & regards!

Dear sir,

Joomla 3.5 still does not release. We will update this template when it is finished.

Thanks & regards!

Dear sir,

We are planing to build this design on Wordpress. Please follow us to see it soon.

Thanks!

Dear sir,

We have no Kunena component in this template.

Thanks!

Thanks

Thanks

Thanks

Thanks

Thanks

Dear sir,

Our DEMO site runs well. Please check it.

Thanks