823 comments found.
When I create a new project a “project description” heading is added automatically. I’d like to remove this and have a blank page for the project.
Hi Paullyness,
For this issue, I advise you to submit the support ticket here: http://support.thememove.com/ and our experienced developers can help you to fix the issue easily.
Regards, ThemeMove
I’d like to list services in an organized portfolio style way similar to the way that “recent projects” are organized in the demo. Is it possible to edit the text to switch them?
Thanks!
Hi Woodsman2,
Can you give us a screenshot for the description?
Hi,
1. Is it possible to have a products custom post type? 2. Is there any list of the shortcodes that can be used when building pages with the builder?
Thank you
Hi josephhh,
Yes for both question, man. We have a range of shortcodes that included in our Structure.
Regards, ThemeMove
I contacted you a few months ago about the mobile sub menus. I’m keen to purchase this theme and wondered if the error had been fixed
Hi @cmventures2,
We have fixed this issue. Don’t be hesitate to purchase!
Regards, ThemeMove
Hi there,
while evaluating your theme with a potential client I noticed that the mobile version isn’t working as it should.
The mobile version of the home page and other pages only displays the first service column, only one project of the portfolio section, only the first news column etc., which is very disturbing since ALL the content should be displayed completely and correctly.
We tested it with various mobile devices and also emulators, and it’s always the same issue.
Please fix this ASAP, since we’d be really interested in purchasing, but this is a no-go. I’m a bit surprised ThemeForest would approve a demo site that doesn’t work right on mobile devices.
Hi Rio,
We are fixing this bug. Thanks for your comment.
Best Regards, ThemeMove
Hi! Is it possible to change the size of the website (width) in box mode ?
Hi Chrilleeboyy,
Yes, it’s possible. Let’s us help you to change it via your ticket on our online support system here: http://support.thememove.com/
Regards, ThemeMove
Hi please i need an advice there is a method to change the field of project details?
Hi careitalia,
Yes, our developer will help you to change it. Let’s submit a support ticket on http://support.thememove.com/
Regards, ThemeMove
Hi, i plan to buy the theme but i have some additional questions.. is it possible to change the projects view on the landing page to separated 3 columns in 2 rows ? and seccond question, is it possible to add more services on a landing page ( i would like to add 6 – 3 in 2 rows). And the last question, does this theme provide any advanced search or filters or listing ? i have to add something on the landing page for user, to navigate through many projects. Thanks 
Hi Mius,
Our Structure meets all of your demands above. Feel free to purchase and ask for our support service if you need further assistance.
Regards, ThemeMove
Hi i try to add services, but i dunno how to do them – as a posts ? i need them to be with an icon and border and whole clickable with hover… and seccond… when i add pages to menu it brokes, search goes to the seccond row and my menu starts to be very big… thanks for help
Hi Mius,
Please kindly submit a support ticket here: http://support.thememove.com/ and provide admin & FTP’s info, so, our developer will be able to solve all issues as soon as possible.
Regards, ThemeMove.
Question: I purchased this theme a few months back, my client ditched this theme because every time we updated the theme we would loose most of our work (YES WE WERE USING A CHILD THEME), I plan on installing this theme on a different site,
-> Has the issue with the updates (loosing my work) been fixed?
thank-you
Hi nstanthony-a,
We must apologize for this inconvenience. We advise all our clients to backup data before updating theme. If you don’t mind, please describe the detail about losing “most of your work”, we will see what we can help. Let’s go to our online support system http://support.thememove.com/ for further conversation.
Best Regards, ThemeMove.
this was the issues i was having::::
1.> Every time we updated your theme, header information would be replaced with the demo content, such as phone number , hours of operation, etc.
2.> Footer content would do the same as issue #1
3.> text on random pages would go blank, just disappeared.
4.> lack of support on your end, i kept going through your support system (tickets) which got me know where , i Kept telling you the problem and you kept saying i have to use a child theme which i did and always do, felt like my issue fell on deaf ears.
pretty much i felt like i paid $60 for a problematic theme and received nothing, i was not the only one at the time that was complaining about looking data when updating the theme, i just want to know if the issue was fixed because i was going to install the theme on a different website.
Hi nstanthony-a,
I have seen your ticket and keep pushing my developer, he is following your ticket and he’ll reply you as soon as possible.
Best Regards, ThemeMove.
yes, but could you remove it from being posted.’ thanks
Okay
Unable to change logo in “Header” the “Customizer”. I upload a new logo image, but it retains the original logo. Even when I delete the logo, the original stays. Please help as we have updated our logo and want to use it.
Hi @jackmoser,
Please kindly submit a support ticket here: http://support.thememove.com/ and provide admin & FTP’s info, so, our developer will be able to solve all issues as soon as possible.
Regards, ThemeMove
Hi, How can i change all the title in french ??
Hi essolbi,
Please kindly submit a support ticket here: http://support.thememove.com/ and our developer will help you.
Regards, ThemeMove.
Hey guys, the theme looks great but I’m having real trouble and cannot seem to edit any ‘Custom Headings’ on visual composer.
Please can you help as my client is waiting on me to complete the website, many thanks, Warren
Hi @IngloriousCreative,
Please kindly submit a support ticket here: http://support.thememove.com/ and our dev will solve your issue asap
Best Regards, ThemeMove
Hey I’ve emailed but still heard nothing back. Please get back to me as soon as possible as I have a deadline to meet. Many thanks
Hi IngloriousCreative,
I can’t find your email, have tried searching hours. Have you submit a support ticket in our online system?
Regards, ThemeMove.
We cannot get the google plus icon to show. Can you please help? http://redlands-contractor.com/ you can see the blank spot next to the Facebook icon, that is where it should be.
Hi @C7DTeam,
Thanks for your question. For the fastest support, please kindly submit your support ticket here: http://support.thememove.com/ and provide your admin account & FTP’s information. Our dev will solve your issue quickly.
Regards, ThemeMove.
Hi, what are the ways to translate this theme to other language?
Hi @Jurjonas,
Structure is compatible with WPML, you can use this plugin to translate your site into other language.
Best Regards, ThemeMove
Hi, may you name which one exactly wpml plugin is good to translate your “contruction wordpress theme” as I found wpml.org has a higher price than your theme. So if this is the only choice I have to calculate total budget (your theme+wpml) when comparing to other themes, and yours is so perfect!
Hi Jurjonas,
I think Loco (https://wordpress.org/plugins/loco-translate/ ) is also a good choice.
Regards, ThemeMove
Hi, where is your company based? Are you in India?
Hi dowlassmoss
Our Headquarter is based in Vietnam
Regards, ThemeMove.
Hi, how to remove social network link at footer? thanks
Hi antarastudio,
Please kindly submit a support ticket here http://support.thememove.com/ our dev will solve this issue for you.
Best Regards, ThemeMove
It doesn’t seem as though it’s compatible with 4.4 yet. Any word on when this will happen? Thanks so much!
Hi @initialgdw,
We are updating to the next version, still waiting for approval from Envato Team.
Best Regards, ThemeMove Team.
How soon will Structure be compatible with wordpress 4.4?
Hi forestbuzz,
We are still waiting for approval from Envato Team.
Best Regards, ThemeMove Team.
Buy a theme , we created a site . However , the layout of the print screen is the mobile theme . How can I print the screen as it was seen it?
Hi @nishimukait,
Please kindly submit a support ticket here http://support.thememove.com/ with your admin & FTP’s account, our dev will solve your issue.
Best Regards, ThemeMove Team.
Hi, my client purchased the theme and I’m building a site for him. The issue that I’m having is with Essential Grid. When importing the data, the Essential Grid data fails to import. Tried multiple time on different wordpress installations and hosting. Furthermore, you didn’t provide the revolution slider zip files, so the data is corrupted when trying to open and edit the slider.
Essential grid is my #1 concern, could you provide some help with that? Thanks
Hi @kreditno,
For the fastest assistance, I advise you to submit a support ticket here: http://support.thememove.com/ and provide admin & FTP’s information. my developer will solve your issue asap.
Best Regards, ThemeMove Team.