Hi radichone,

Yes. Visual Composer plugin is integrated in our theme. This is the screenshot of the backend http://postimg.org/image/4r79lt257/. For more information, you can read our documentation http://demo.theme-sky.com/gon/documentation/.

Best regards,

plz help me this 1. TS Product Deals Slider its not working plz check screenshots http://prntscr.com/9wavf4

i have Product in categories plz screenshots

Hi WebexDesigner,

You need to create a product deal and assign to your category. If you can not do it, please open a ticket here https://skygroup.ticksy.com/ and give me your WP admin account. I will make an example for you.

Best regards,

i have submit the ticket and waiting for reply,

Hi Agir-Assoc,

They are possible.

You can change the title of tabs in wp admin. Please see this screenshot http://postimg.org/image/4shnszgtb/.

You can get products by category. Please see this screenshot http://postimg.org/image/bv5qfq16f/.

Also, you can translate other texts to your language (French).

After purchasing our theme, if you need help, you can open a ticket here https://skygroup.ticksy.com/ and give us your website information. We will help you.

Best regards,

Ok

J’ai eu problème avec un Thème WooCommerce. (Heureusement ThemeForest à rembourser mon achat du thème.)

Je pouvais pas modifier les onglets “News Arrivals” – “Best Sellers” etc… ni traduire en Français les onglets “News Arrivals” – “Best Sellers”

Merci pour la réponse rapide !

C’est super

Je vais acheter….

EN : OK

I had a problem with WooCommerce Theme. (Fortunately ThemeForest repaying my theme of purchase.)

I could not change the tab “News Arrivals” – “Best Sellers” etc … nor translate into French the tab “News Arrivals” – “Best Sellers”

Thank you for the quick response !

That’s great

I will buy….

Hi IndianBuyer,

Thank you for your interest in our theme!

You can add the link of the tour pages/posts to the banners on the “VERTICAL SLIDER” and “LOOKBOOK” layouts.

Best regards,

Great. Thanks for the quick reply.

Hi Greville,

Because we bought Visual Composer plugin with our account (Extended License) and integrated it to our theme. So the license key in the package which you download from themeforest only allows you to use this plugin. You can not use that license key to update the plugin. If Visual Composer plugin has a new version, we will be careful to test and include it to our theme. If you see a notification about activating Visual Composer license, you can ignore it. Please read this article for more information about Visual Composer license.

Best regards,

Hi amazingideascc,

It is the background image of breadcrumbs. To change it, you go to Appearance > Theme Options > Header tab. You find the Breadcrumbs Background Image option and upload your image in there. Please see my screenshot http://postimg.org/image/arbwz51el/.

To change the background color of header, you select the Color Scheme tab in Theme Options. You change options which are in the Breadcrumbs Colors and Header Colors section http://postimg.org/image/e3wex33rr/.

Best regards,

Hi Shreyeash,

I have sent the full demo package to you. Please check your ticket.

Best regards,

Thanks for your quick reply.. Just checked and yes got full demo

Hi Hicham,

I think your code is outside of the <?php ?> tags. Please check again. If you can not fix it, please open a ticket https://skygroup.ticksy.com/ and give me your FTP account. I will check the code for you.

Best regards,

Thanks a lot,

It’s done,

Cheers,

That was fast! Thanks! Just one more thing – I’ve added the register to the my account page. But the password has to be really complicated to pass the threshold for Strong. Is there somewhere I can make it be ok with Medium or disable this entirely? Thanks again…

Hi inglaur,

I see it be ok with Medium. Currently, there is no option to disable the password checker. It will be added in WooCommerce 2.5.1. For more information, you can read this topic https://wordpress.org/support/topic/please-give-an-option-to-disable-password-strength-checker.

Best regards,

Thanks again!

Thanks for your quick reply. Do you have an email i can write to? as its my first time with wordpress (i am ex magento) and i am not a coder, i would like to ask you a few questions before purchasing. Thanks!

Hi nitichic,

You can open a ticket here https://skygroup.ticksy.com/. I will reply to you on your ticket.

Best regards,

Thanks. I opened a ticket.

Hi Rixou,

You can change the priority of hooked functions. Below is my example code. You can add it into the child theme

add_action('template_redirect', 'ts_custom_template_redirect', 999);
function ts_custom_template_redirect(){
    remove_action('woocommerce_single_product_summary', 'ts_template_single_meta', 60);
    add_action('woocommerce_single_product_summary', 'ts_template_single_meta', 2);
}

You can find the hooks of product details page in the framework > woo_hooks.php file, from line 326.

If you need more help, you can open a ticket here https://skygroup.ticksy.com/ and give us your website information. We will help you.

Best regards,

Hi zisko,

We uploaded the new theme package to themeforest. We are waiting for approval. When it is approved, you will receive a notification email.

Best regards,

Thank you so much, my friend!!! We will try to keep it up

Hi eltoonio,

OK. We will check it. If it is the problem of our theme, we will fix it. Thank you for your feedback!

Best regards,

Another question: I succesfully activated all plugins except ThemeSky. When trying to activate I get the following message: Your theme (Gon) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme. and: Plugin could not be activated because it triggered a fatal error. Fatal error: Cannot redeclare class OAuthException in /home/deb100335/domains/octapus.be/public_html/wp/wp-content/plugins/themesky/includes/twitteroauth.php on line 0

please advice, kind regards

Hi eltoonio,

Because you updated WooCommerce plugin. Currently, our theme supports WooCommerce 2.4.x. We will release the new version in this week. It will support WooCommerce 2.5.0.

About the error of OAuthException class, it seems that you installed the third party plugin. Please open a ticket here https://skygroup.ticksy.com and give us your FTP account and WP admin account. We will check it for you.

Best regards,

Hi waliedomran,

Did you change the database connection information in the wp-config.php file? You have to fill the correct database information. If you can not get the database password, you can create a new database user and then assign your database to that user.

Best regards,

can u please help me instaling the supermarket_2 demo full theme, I downloaded the file, but the instruction link i recieved is not enough, I need the correct sequence for the installation. Like (1. install wordpress 2. install GON theme 3. Import demo item 4. upload the unzipped folder of the supermarket_2 theme 5. change the db username and password) – PLEASE HELP ME

Hi waliedomran,

Please open a ticket here https://skygroup.ticksy.com/ and give me your cpanel account. I will install the full demo package for you.

Best regards,

Hi Ralph,

Thank you for using our theme!

Please open a ticket here https://skygroup.ticksy.com/ and give us your FTP account and WP admin account. We will check it for you.

Best regards,

Done. Now i hope to get support.

Thx and best regards Ralph

I’m sorry you can’t understand me. I know about this feature, but the thing is that I want to add like 5 custom attributes into the filter. Where the users can search by them.

Hi pwnoobz,

If you have 5 custom attributes, you can add 5 WooCommerce Layered Nav widgets to the sidebar. Users can filter product by them. For example, please see my screenshot http://uupload.ir/files/4lyj_product_attribute_filter.png

Best regards,

I understand thank you !