1508 comments found.
Hi Team, We have the vela theme installed current wordpress version4.2.6.We are planing to update the wordpress to the latest version 4.4.1. Is the vela theme compatible with WP 4.4.1?? I see WP 4.4 in the compatible software versions sections but not 4.4.1
Kindly advise, Kreara Solutions
Hi,
Yes, of course! Vela is compatible with WordPress 4.4.1. We just updated the compatible software versions now. Thank you for your comments!
Purchase code: 4feb657a-464e-47ef-8ef4-6166cd66826f
Hi there, we have just finished building the our site which is now live: http://www.isaimotion.de . There are a couple of issues which I can’t seem to resolve:
1. On the Landingpage when viewed in Chrome, the smooth scrolling feature (which I have turned off) still affects the page scrolling. In other browsers it doesn’t affect the scroll at all. Is there a way to temporarily break this feature until you fix it in the next update? FYI The sections on the page are all set to take up the full height of the viewport.
1b. Further to the above question The snap-scroll feature in Chrome doesn’t bother me too much if it can’t be disabled, however when the user reaches the bottom of the page, i.e. the footer the page automatically scrolls back up to the previous snap point. This is very annoying. Again is there a way to disable this or should I insert something at the bottom to prevent it jumping back up? Also I would be interested to know exactly how the snap scrolling thing works 
2. I want users to be able to navigate from the landingpage to the portfolio page by clicking on an icon under the heading “Unsere Lesitungen”. Whilst I have no problem setting up the link, I was wondering if you had any suggestions as to how I can get each icon to link to a specific category in the Portfolio. e.g. When the customer clicks on Fotografie, they will be directed to the Portfolio and the “Fotografie” category has already been selected. I tried to get this to work simply by including an anchor link in the URL, but alas this doesn’t work. If this is beyond your scope of support it’s not a big deal but its a nice to have.
3. I realise the team members slider is not supposed to be a real contact page or biographical thing, but it would be great to be able to define the order that the team members appear. I tried to implement something with custom fields, but I am stuck as to how I can get this to translate into an option that you can select when building a post query with the Visual Composer. Maybe just point me in the right direction and I can figure it out from there.
Many thanks in advance for the support. Cheers, Tom.
Hi there,
First of all, thank you for choosing our theme!
1. By default, when you’re using Full Screen (full height) section, it will scroll smoothly to the next and previous sections even you disable smooth scrolling feature. And we also found an issue with the scrolling effect between each section as you’ve mentioned. We will look into this, maybe this feature would be removed in our next update so users can click on the next and previous arrow to go to each section. Thank you for reporting this issue.
2. Try adding the code below to Theme Options -> Advanced -> Body Content:
<script type="text/javascript">
(function($){
$(window).on("pageloaded", function () {
var hash = window.location.hash;
hash = hash.replace(/[^\w#_-]+/g, '');
console.log(hash);
if (hash && $(".filter > li").length) {
var $filter = $("a[href^="+hash+"]");
if($filter.length){
setTimeout(function () {
wyde.page.scrollTo($filter, {
onAfter: function(){
hash = hash.replace("#", ".");
if (hash == ".all") hash = "*";
var $grid = $filter.parents(".portfolio-grid");
$grid.find(".view").isotope({ filter: hash });
$grid.find(".filter li").removeClass("selected");
$filter.parent().addClass("selected");
$grid.find(".showmore").toggle(hash == "*");
}
});
}, 1000);
}
}
});
})(jQuery);
</script>
3. Seems like there is a bug with the Custom Posts in Team Members Slider, it won’t work even you change the Order option. We will be resolved in our next update!
Hey man, do we have a way to make the portfolio on the home page open softbox image instead of redirecting to portfolio-item page?
Thank you.
Hi,
You need to edit the shortcode template in “shortcodes/templates/portfolio_grid.php” to change the link of portfolio post.
Hello,
I want to add a custom code on this file : shortcodes/templates/portfolio_grid.php
I use your child theme, but even if I copy paste the file (keeping the same folders), it is not taken into account. How to do ? (hook ?)
Thanks in advance.
Hello,
Only files in the root directory of the theme can work in child theme but any files in sub-directory won’t work so in this theme you can’t edit the shortcode template files at all. The only way is editing them in the theme directly but your changes may be lost when you update the theme.
This is what I feared…
I will edit the main theme, too bad I did not take advantage of updates. 
Thanks for your quick return!
You should customize the elements by adding custom CSS and JavaScript instead.
I’m having trouble with the demo content import. Everything but the widgets appear to import properly – when the Theme Options menu gets to that point, everything stops.
As mentioned in the docs, I have changed PHP configuration to allow up to 600 seconds for the script to run and set the other values to at least double what’s needed.
Would you know if anything else is required? Any insight appreciated.
Never mind! Forgot I was using a hosts file change to work on my site, while DNS was propagating.
Dear Sir,
I bought your theme “Vela” (0c339349-3a2b-4580-af69-6816544e5dc3) and I have a problem.
Although the Styling option> Layout> Wide be selected, when I create a page content is always boxed. Any suggestion?
Thanks in advance!
Best regards, Diogo Ruivo
Hello,
When you create a full width page, please don’t forget to change the Page Template from Default to Full Width as the image below:
Thanks Wyde!!! It works!!!
Hello,
just realised that the animation on images don’t work since the last theme update. I only have the problem when i use the single image vc element. If i put the image in a text field the animation works.
Could you please look into it?
Thanks!
Indeed! The latest update of the theme includes a new update of Visual Composer that uses a new template of Single Image element but it’s not compatible with the animation in the theme. It will be resolved in our next update. Thank you for taking the theme to report this issue!
Hi, how can I set default parameters for title options on pages? I don’t want the padding and min-height to be so high.
Hi,
In order to change the height for title area, you need to add the custom CSS below to Theme Options -> Advanced -> Head Content:
<style type="text/css">
.title-wrapper {
min-height: 200px;
}
.title-wrapper .container {
padding: 90px 0 50px 0!important;
}
</style>
Hey, i would like to change the time format which is shown under the title in the single blog post page. I tried it with the settings from wordpress but it won’t change, somehow it gets overwritten. Hope you can help me out. Thanks!
Hi,
Sorry but the time format in the blog single post page has been set by the theme. This issue will be resolved in our next update. Thank you for reporting this issue!
Hi. I’ve spoken to Gravity Forms about an issue with my form formatting on this page of my site: http://www.monolith-kamado-grill.co.uk/warranty-and-registration/. Unfortunately they are saying this is down to the theme applying custom styling. The issue I have is the check boxes not displaying fully. Can you help with this at all please?
Hi,
There are CSS styles of this plugin conflict with the theme. Try adding the custom CSS below to Theme Options -> Advanced -> Head Content to reset the checkboxes styles of Gravity Forms plugin:
<style type="text/css">
.gform_wrapper.gf_browser_chrome .gfield_checkbox li input, .gform_wrapper.gf_browser_chrome .gfield_checkbox li input[type=checkbox], .gform_wrapper.gf_browser_chrome .gfield_radio li input[type=radio]{
margin: 0 10px 0 0;
}
.gform_wrapper ul.gfield_checkbox li input[type=checkbox], .gform_wrapper ul.gfield_radio li input[type=radio]{
width: 24px!important;
}
</style>
Hi, the following css: #header .top-nav > ul > li:first-child a { padding: 0; }
cause the Header Top Bar menu item doesn’t have any padding at all. Is this on purpose?
Hi,
Sorry but actually it should be padding-left: 0; that is on purpose so it will place at the same position as the logo. We will change it to “padding-left: 0;” instead in our next update.
Hi, i just updated to version 1.8.3 but it seems the padding issue still not solve yet.
Hi,
I’m so sorry, it was my mistake but this issue has not been resolved yet in our latest update.
If you’d like you can fix it now by adding the custom CSS below to Theme Options -> Advanced -> Head Content:
<style type="text/css">
#header .top-nav>ul>li:first-child a{
padding: 0 10px 0 0;
}
</style>
Hi Wyde,
It’s ok. I will suggest change to: padding {0 10px; } that will leave a 10px left padding which in my opinion looks better.
Thank you for your suggestions 
We will definitely add it in our next update!
Hi Wyde, I saw a similar comment, but it did not resolve my issue—I cannot seem to update my ‘pricing page’. I can edit it and see the changes in preview mode, etc., but it does not update on my home page. How can I adjust this? Thanks!
Hi,
We’ve never seen this issue before. Sounds like this is a caching issue. If you’ve any cache plugin or database caching services on your host, try deactivating them.
If it still doesn’t work, please send us your site URL and admin login credentials in the contact form -> http://themeforest.net/user/wyde#contact so our support can investigate this issue and help you out.
Hi, Thanks for your reply. I ended up figuring it out a bit after I commented, so sorry for the bother! I didn’t realize the pricing section was editable in two separate places. While I still have you here—I’m also having an issue with the blog section on the main page. After I deleted all of the temporary blog posts that came along with the theme, the entire section went blank (only on the main home page). I can see the Vela blog widget on the visual editor, but it doesn’t appear on the page. Any ideas how to fix this?
Hi,
If you’ve imported demo content from Vela 1, your home page has the Vela:Posts Slider element that will display the posts with custom filters, it will display only the posts from the category “Life Style”. You should edit this element, click on Build query in Custom Posts option and remove the category names in Categories field so it will display the posts from all categories instead.
Hello!
I’m looking at the giant slider on the home page. I was wondering if I’m able to have the slider on it’s own as it’s own page, instead of having other things underneath it. Will it work being the only thing on a page?
Thank you! Tabitha
Hello,
Yes, of course! You can place only this slider on your page.
Thank you!
Hi Wyde, i spot a bug today and so like always i report it to you :
https://www.dropbox.com/s/zb2wouik232vpti/Capture%20d%27%C3%A9cran%202016-01-19%2003.35.05.png?dl=0 https://www.dropbox.com/s/809hq9km9a4iw5g/Capture%20d%27%C3%A9cran%202016-01-19%2003.35.08.png?dl=0As you can see the link “Home” get suck into the logo when the size is too low…
Hi,
Sorry but the responsive design feature of this theme based on Bootstrap that used the standard screen sizes as well as other themes in the market so the theme will change the page layout when you view your site on the proper screen sizes as follows: extra small (mobile), small (tablet), medium (laptop), and large (desktop). It will change to the mobile menu when you’re viewing on tablet/mobile or resize your browser to screen sizes of these devices. Don’t worry, when you view your website on laptop or desktop, it will also look good if you enlarge your browser to full the screen width.
Hello.
I just updated my Vela Theme with your newest version, and now my site isn’t showing up anymore. The Visual Composer (which needs to be updated just like the Revolution Slider) says, I need to confirm my license. When I put in the Purchase Key which I receive in the PDF in my download area, it tells me that I’m wrong.
How can I have my page showing up again? I don’t know what the problem is. I updated manually via FTP just like your guide tells, step-by-step.
The site is http://vegasounds.com
Thank you for your support.
Hello,
You don’t need to register and activate product key for this plugin. This plugin comes bundled with the theme and need to be updated by the theme creator.
Unfortunately, there is a bug with Visual Composer 4.9 about plugin update feature so it can’t update to a newer by the theme. You need to deactivate and delete this plugin from your website. After you delete it, you will see a notification message at the top of the page to install and activate it again.
Hello Wyde, i cant update to last VC with your last update. Cheers.
Hello,
There is a bug in VC 4.9 with the plugin update feature so it can’t be updated by the theme. You should deactivate this plugin and delete it from your site. After you delete this plugin you will see a notification message at the top of the page to install this plugin again.
Makes perfect sense, i should think of it before !
This issue has been fixed in VC 4.9.2 so you can normally update this plugin in the future.
Hi, do I have the option to add music videos to the website?
You can use the Video Player element in this theme to add your video from major video sites such as YouTube and Vimeo.
Fixed
So I waited for theme update and updated it with evanto toolkit, slider plugin updated fine, VC gave me this error: An error occurred while updating WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer. How do I update it of fix error. Also there is an empty white strip/banner on top of all my published pages, this did not exist before the update. how to remove it?
Hi,
Please deactivate the Visual Composer plugin and delete it from your site. After you delete this plugin, you will see a notification message at the top of the page, click on Begin Installing Plugins to install it.
After you update the plugin, if the empty space still exists, please send us your site URL in the contact form -> http://themeforest.net/user/wyde#contact so our support can investigate this issue and help you out.
Hi there!
I have just updated my theme. I guess something went wrong. My wordpress dashboard is now just a blank page and my network dashboard tells me that I do not have a theme installed for that site… any chance you can help?
Thank you!
Hi there,
I suppose this is a compatibility issue with the old version of Visual Composer. If you can’t access your WordPress admin, please delete the folder “wp-content/plugins/js_composer” via FTP or web File Manager. After you delete this folder from your host, you can access your WP admin to install this plugin from a notification message at the top of the page.
Thank you! I got my hosting company to change the theme so I could log in to the admin site again and then deleted the theme and the Visual Composer plug in and uploaded the theme zip file again. Then I had to download Visual composer again and activate it and it’s working fine now.
But I have a different problem now: my blog is only showing the latest 10 blog posts and on infinite scroll then lists the same 10 posts again instead of the next 10. Do you know what causes this?
The blog posts element couldn’t access the next page of posts on your site since your site will redirect to the home page when access 2nd page of posts.
Normally, WordPress allows users to access the 2nd page of posts as you can visit this link on our demo site -> http://wydethemes.com/vela1/page/2 but when you try this page ( yourdomain.com/page/2 ) on your website, it will redirect to the home page instead.
I suppose this is a configuration issue on your host. Try checking .htaccess file or URL redirect settings on your host.
If you couldn’t change any settings on your host, you should move your blog page from home page to another page such as /blog so you won’t see this issue at all.
Also, if you’d like to display your blog posts on your home page, please disable pagination option by changing the Pagination Type option of Vela:Blog Posts element to “Hide” and add a new link to your new blog page at the bottom instead.
Hi Wyde, thanks for your reply. Unfortunately I don’t understand any of it. This feature used to work fine. I have my blog post on my home page and when you scrolled down the page the load more feature would load more previous posts, not the same 10 over and over. Is it not possible that this changed with one of the latest updates?
We’re sorry but this is a bug with WordPress 4.4.1. There is a bug report about Pagination issue on front page, see more -> https://core.trac.wordpress.org/ticket/35344
Normally, when you scroll down, the load more feature would load the previous posts from the next page of posts.
Unfortunately, if you’re using WordPress 4.4.1 you can’t access the next page of posts at all when your blog posts element is in the front page (home page) so it displays the same posts instead of the previous posts.
This issue will be fixed in WordPress 4.4.2. However, in this moment you should change the Pagination Type option of your Vela:Blog Posts element from “Infinite Scroll” to “Hide” so it won’t load the previous posts when you scroll, and you can add a new button (SEE ALL) to link to a new blog page instead, see the Blog section on our demo site -> http://wydethemes.com/vela3/#our-blog
