329 comments found.
Hi, Will you publish an update for WC 2.6
Theme is compatible with WC 2.6 yes.
Thanks.
Hello! Could you please tell how to insert custom javascript (or other code) inside PMC Page Builder’s blocks?
Hi,
can you please write via support tab, not sure if this can be added, I need our developer to take a look at it. Thanks.
Kind regards
if I could move full licenses from the website www.yuhanto.com to www.starphone.id
Hi,
can you explain a bit more what you mean? If you are asking if you can use the theme on that second domain once moving the website, then yes it’s ok.
Kind regards
Hi, how can I change on my site (http://www.vergleichuns.de/) the link color? So at the moment it is black. On hover its blue. I need it in blue instead of black. Thanks
Hi,
for support please write via support tab in theme’s description so our support staff can help you with this. Thanks.
Kind regards
Hi I just bought your theme but when trying to install does not work. FTP error: [31-Mar-2016 20:25:11] PHP Parse error: syntax error, unexpected $ end in … / wp-content / themes / opus / admin / theme-options.php on line 1
Hi,
can you please write via support tab. Did you install via ftp or wp dashboard?
Is it safe to update to WooCommerce v.2.5.2?
Hi,
yes, so far there have been no reports about any issues with the latest WooCommerce version. If you do notice anything unusual, please report it and we will take care of it promptly.
Kind regards
So annoyed.. MY TICKET says it solved: Request #69519 Mobile Menu messed up . ITS not and you guys closed it. PLEASE FIX the issue the mobile menu on other single pages doesn’t work. It goes UNDER the logo. PLEASE HELP
Hi,
I just changed how the resp menu works in your case (it’s pushed below the logo so all menu is visible). Let me know if it’s ok. I recommend you move that extra facebook plugin to the right, it will interfere a lot less (probably it’s best to be turned off on mobiles as it’s quite big).
Kind regards
How can I turn off the slider feature in portfolio? When you load a project it shows project image then starts to slide to other project images.
Hi,
for support please write via support tab in theme’s options. Thanks.
Kind regards
Hello good day.
We have a small problem in the portfolio. When you click on the button Filter “Flyers” comes undocked.
Deputy capture. http://ideas4design.es/capture.jpg
Hi,
please write via support tab in theme’s description and provide url to your website and our support will check it out. Thanks.
Kind regards
Where is the support URL ?
Hi, i was register but the link “support” not found -> https://premiumcoding.com/?kind=error&message=Invalid%20data%20from%20remote%20sign-in%20mechanism.%20Missing%20name%20or%20email.
Invalid email?¿
Hi,
were you able to send the email? If so, what is your ticket number?
Kind regards
How do I get a PSD of the Extended Form block with form fields. You never got back to my via your Premium support page. You did initially mention you would send one to me last week or so but nothing materialized. Would appreciate a follow up, thanks.
Hi,
sorry for the delay, I sent you the PSD for the contact form in the ticket.
Kind regards
I am updating a site for a client of mine who has this theme installed. I’ve updated everything except now I am unable to edit, view, or delete any of portfolio’s that were added previously Any idea of how I can fix it?
https://padredpro.tinytake.com/sf/Mzc1OTQ2XzIxMjY3MDIHi,
please send me logins via support tab so I can check this.
Best regards.
Well, I’m running the newest Wordpress version and updated my site with your new theme update and it’s throwing off all kinds of errors which I’ve sent a ticket in for. I’m seeing others having trouble with the PMC editor and I agree it’s got quite a few problems with it. You really should update this theme with Visual Editor.
When I updated the theme it changed my entire site and now I’m having to restore backups just to return it to the way it was before. Frustrating.
Chris
Hi,
like I told you via ticket we don’t have auto updates via WP admin for this theme. Looks like somebody else have theme with the same name on WP repository and you have downloaded this theme. You should update theme only from ThemeForest.
Best regards.
I have THREE tickets open on issues with a ton of glitches with your theme. It has major problems. I have a deadline for a client and can’t meet it because doing the simplest changes is impossible without getting errors from your page builder.
IF YOU ARE LOOKING TO BUY THIS SAVE YOURSELF THE TROUBLE.
I keep trying to edit the page builder and now it will not save template. I keep getting a frowny face with error!
I’m running the following:
WordPress v. 4.1.8 Opus v. 1.4.6 Page Builder v. 1.3.7
Hi,
what are your ticket IDs ? If you install wrong theme of course page builder won’t work.
Best regards.
I installed the page builder that came with the theme which is what I’ve notated the above versions. Tix 66405, 66367 and 66396
Hi,
support staff will answer you.
Best regards.
They helped, thanks for the support.
Like this one.
Please provide a screenshot of what your page builder looks like
Hi,
we have a video tutorial about the builder which will explain it the best:
https://www.youtube.com/watch?v=hu7JUzpaNOgSuper awesome.
Like it.
I always have to (sigh) when I see themes that are updated with “Visual Composer”; a very complicated, NOT visual-friendly page builder.
But it is not always about who is “best”, but more about “who got their first”
=======
I love YOUR page builder. Very nice.
I will bookmark this one.
Hi,
thank you for the nice words. Our page builder is a bit complex but is very versatile once you get a hang of it
.
Kind regards
But I need to know if it’s compatible with Sensei plugin. Or if i can test it somehow before buy it.
https://docs.woothemes.com/document/sensei-and-theme-compatibility/
Hi,
can you please send a ticket via our support tab and I will forward it to our support staff which will check it out (if the plugin is compatible). Thank you.
Kind regards
Hi. I’ve sent a ticket but how can I log in? cause I don’t have a password.
Hi,
what is your ticket ID or email that you have used when you open ticket.
Best regards.
I got an aswer on email anyway. Thx
HI,
I tried to install Opus in localhost to work offline on my future website, when I active Opus heme or Opus child theme, the Wordpress dashboard stops working.
In front, this message appear : [template id=”“]
When I removed the themes, Wordpress working again. It seems that this theme planted.
Do you have an idea ?
Thank you,
Regards
Hi,
when you active Child theme go to plugins and activate pagebuilder.
Best regards.
Hi, Thanks (y)
Best regards
Hey, i just wanna know how can i make a embedded youtube video responsive like in this example http://opus.premiumcoding.com/shortcodes-videos/ ? I do as it says in the manual and just import embedded code straight into the source editor and my videos are not responsive: http://www.foxazbeats.com/videos/
Hi,
for support please write via support tab in theme’s description.
Kind regards
I have a NEWS (BLOG) block on the home page. Can you tell me how I can turn off date and author under the title please?
Hi,
for support please write via support tab in theme’s description. Thank you.
Kind regards
I have thesame problem as krantul. Can u guys help me?
Hi,
for support please open ticket via support tab.
Best regards.
Hello, really good theme, I love it. I just have one question, how can I recreate the “team” page? I imported the demo content, but I don’t see a “team” page on it. I tried looking on the documentation, and could not find how to recreate it. Let me know please. Thank you
Actually, I just found it, I didn’t noticed there was a “Team Block” on the page builder, so please disregard this. Once again, this theme is amazing. Takes a bit getting used to, but it is amazing all the features it offers.
Hi,
thanks for nice words. If you need any help just open ticket via support tab.
Best regards.
Hi, I have request a support and I dont have any feedback. The PMC Coding its suppose to faccilitate development, and actually it has so many bugs, that its a waste of time. I want a refund of this item.
Hi,
as far as I can see from the support portal you received answers to both of your inquiries but on second you never replied (the first one was about updated rev slider which you received). For the refund please contact Envato support as we can not issue refunds. Thanks.
Kind regards