972 comments found.
Guys, I bought this template, and I cannot begin to tell you how awesome support is. They worked till late to work on my issues. I am 100% appreciative. Honest and hardworking people. Buy this template, you won’t regret it!
I have sent you an email, please look at it. Good Luck With Sales!!!
Best regards,
Pham
Hello
Thank you so much for your kind words, i will replay your email now.
Regards INSPIRO
The fullscreen slideshow on the index page doesn’t work, it gives an error :
”!! Error at loading Slider Revolution 5.0 Extrensions. Local Filesystem Detected ! Put this to your header: <script type=”text/javascript” src=”vendor/rs-plugin/js/extensions/revolution.extension.video.min.js”></script> <script type=”text/javascript” src=”vendor/rs-plugin/js/extensions/revolution.extension.slideanims.min.js”></script> <script type=”text/javascript” src=”vendor/rs-plugin/js/extensions/revolution.extension.actions.min.js”></script> <script type=”text/javascript” src=”vendor/rs-plugin/js/extensions/revolution.extension.layeranimation.min.js”></script> <script type=”text/javascript” src=”vendor/rs-plugin/js/extensions/revolution.extension.navigation.min.js”></script>”
putting these lines in the head doesn’t resolve the problem. What is the problem?
Hi
Thank you for contacting us.
The revolution slider (latest version 5.x) now in local environment requires extensions links (you do not need to include on live server).
Please follow these instructions:
Go to the bottom of page after these Revolution slider scripts
<!-- SLIDER REVOLUTION 5.x SCRIPTS -->
<script type="text/javascript" src="vendor/rs-plugin/js/jquery.themepunch.tools.min.js"></script>
<script type="text/javascript" src="vendor/rs-plugin/js/jquery.themepunch.revolution.min.js"></script>
place these code for calling extensions of revolutions slider for local server.
<script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.actions.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.carousel.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.kenburn.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.layeranimation.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.migration.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.navigation.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.parallax.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.slideanims.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.video.min.js"></script>
Let us know if we can help you with anything else.
Regards INSPIRO
thanks! The problem is indeed resolved!
We will always be here to help you quickly & provide you with a great experience so that you & your clients will be happy with POLO.
Let us know if we can help you with anything else.
Regards INSPIRO
Has this been resolved in the files that are provided?
Hello
Thank you so much for your interest in POLO, and for reporting this issue.
I just realised that i made an minor mistake (on this new version) on side menu class. I will fix it within one hour.
If you purchase template send me an email here ardianmusliu@inspiro-media.com and i will send you updated css file before the update is ready.
Thank you so much INSPIRO
Awesome!! Thank you!!
Hi ajumbra
Side panel issue is fixed.
Let me know if i can help you with anything else.
P.S update on themeforest.net is one the way, i think it will be ready for download soon.
Regards INSPIRO
Theme is updated, ready to download from your download section.
Regards INSPIRO
Hi! Great job! Good luck!
Thank you so much 
Hi, very nice work with this theme, by the way, where did you find the images on folder parallax > picture 15, the images with evening sun people on the see, can you tell me that?
Hello
Thank you for using Polo.
You can find here the image we have used as a parallax https://www.pexels.com/photo/sea-dawn-sunset-people-1402/
All image resources can be found at Documentation in Credit section
Let us know if we can help you with anything else.
Regards INSPIRO
Hello, i saw the hero examples.. where and how can i get it? do i have to buy it separate?
Best Regards
Hi
You do not need to buy, you can download it for free from pexels.com
https://www.pexels.com/search/sun%20people/Thanks
no i mean the HERO TEMPLATES Revolution Slider default examples integrated into Polo.
Hi
The hero templates (revolution slider demos) are integrated in to latest version of POLO, you can find around 50 examples with pre-made demos, carousels etc, inside HTML directory starting with name revolution-slider-[name of demo].html
Let us know if we can help you with anything else.
Regards INSPIRO
Hello, Gr8 template… you have all the concept but is it possible for you to create for education, university or course template?
Hello
Thank you for showing your interest in POLO.
Yes you can create any kind of template, with polo. You can find more than 40 shortcodes each one witha 5 – 10 different styles.
If you need help on this we can assist you.
Please if you have further questions feel free to contact us. If you need support you can contact us at http://support.inspiro-media.com
Regards INSPIRO
Hello, I bought your template and looks great…since i bought it you have some new release… for example fix the bug with ios. What do i have to do in order to apply these updates – fixed bugs in my project? Thank you
Hello
Thank you for using POLO.
You can update your site easy by following these steps:
1. You can simply replace /vendor, /js and /css directories with existing ones in your site.
2. Find (in all html files) this code below, and remove it. (or leave it as it is)
<!-- SITE LOADER -->
<div class="loader-wrapper">
<div class="loader">
<img width="40" src="images/svg-loaders/puff.svg" alt="" />
<span class="loader-title">Page is loading, just a sec...</span>
</div>
</div>
<!-- END: SITE LOADER -->
3. We have moved the jquery and plugins from bottom of page in to header. you can do that by cut/paste from bottom of page in to header.
Optional: Contact forms, now are more easy to use, if you have any issue with existing one, open page-contact-basic.html and copy the contact form.
If you have any issue you can open a support ticket in http://support.inspiro-media.com and we will assist you.
Thanks
Thank you for your reply! But if replace these files (/css directory), my custom design will be lost…right???
If you have modofied the theme-base.css and theme-elements.css yes it will re-write files. We have included a custom.css file to add your custom css.
Thanks
Thank you inspiromedia for all of your professional Design, I will wait for all of your new work you have a professional support and work
You are most welcomed!
We will always be here to Help you quickly & provide you with a great experience, so that you & your clients are always Happy.
Regards INSPIRO
Hello, the login form always appears to right side, 50% hidden
Hello,
Please can you open a support ticket here: support.inspiro-media.com and send us your url, let us investigate it.
Regards INSPIRO
Hey this is my first time using templates, what do you say is the best way to customize a template for say a newspaper site (as an example)? Should I just take out the HTML page of a relevant demo page of the template and just customize that page itself along with the widgets? Thanks
Hello,
Thank you for using Polo template.
We suggest you to start from an existing demo layout, example is this one here: http://www.inspirothemes.com/polo/home-magazine-v4.html then you can use the pages from blog single pages, example: http://www.inspirothemes.com/polo/blog-post-slider.html
Let us know if we can help you with anything else.
Regards INSPIRO
hello I buy the file and you tyep in the home page that it is include “Slider Revolution Responsive jQuery Plugin (12$ Value)” when i deonload it i dindt find it the same at this website the file was include http://revolution.themepunch.com/jquery-cover-page/ while when i download it i didnt find it? is this file missing and can you send me please .
Hello
Thanks for using Polo template.
You can find Slider Revolution Responsive jQuery Plugin files inside /vendor/rs-plugin
Online documentation can be found here: http://www.themepunch.com/revsliderjquery-doc/slider-revolution-jquery-5-x-documentation/
Let me know if you need further assistance.
Regards INSPIRO
Hello again, please send me an email from profile page and i can help you to get these demos.
Thanks
thank you, I sent you a message
Hello, thank you for your message
We will proceed there.
Thanks
Thank you Inspiromedia, you update the file related to this comments this is really apprecaited
Thank you sherif_ready
We will always be here to Help you quickly & provide you with a great experience, so that you & your clients are always Happy.
Regards INSPIRO
You are not selling the psd for this theme are you?
Hello,
We have created Polo completely on the Browser from scratch. Unfortunately we do not have the PSDs of the Template, but we will incude them in future.
Let us know if we can help you with anything else.
Refards INSPIRO
Thanks very much,
I looked in the item support where to post my question, I didn’t find where to ask,
I have a problem with the header part on iPad landscape view, http://prizmamedya.com/leomar/contactus.html every section is taking 768p as a height, the map is taking 768 height, I couldn’t get the source of this value, how can I fix this?I also created now a ticket
Hello
Thank you for using Polo template.
I checked you website and i found that you have created this class:
@media (max-width: 1025px) {
section {
height: 300px;
}
}
This class is restricting height of the section, i recommend you to remove this class.
To fix issue on map height add this class in responsive.css located in /css directory, line: 430
.map {
height: 100%;
min-height: 200px;
width: 100%;
}
Let us know if we can help you with anything else.
Regards INSPIRO
thanks I have changed the code as you recommended, but it didn’t solve it, in iPad landscape the element still takes the whole height of the screen, I have tried changing the height of the browser using chrome developer tools us, it takes the exact height given to the browser, it is being like this element.style { height: 768px; // or the height given to it } any idea?
also I have a question how to set the links for OWL carousel, I couldn’t find the javascript code to preventDefault, right now the links are being linked wrongly
I made a fix a page $(’#page-title’).css(“height”,”300px”); when we do scrolling it is again broken and takes the height of the screen maybe it has to do with parallax,
also I have a question how to set the links for OWL carousel, I couldn’t find the javascript code to preventDefault, right now the links are being linked wrongly
Hello
Please can you open a support ticket and send us your site url, let us investigate what could cause this issue, since in our version everything is working fine.
Thank you!
I have opened a support ticket and posted the link there
Thank you so much!
Hello-
Purchased your template and it is working very well so far. Clean, easy to read code, and plenty to work with. I am having trouble with the hyperlinking off the shop page, particularly shop/sidebar-left under specific view ratios.
http://www.inspirothemes.com/polo/shop-sidebar-left.htmlThe images and text all hyperlink when fully expanded under desktop view, and medium view- with down to two columns viewing at same time, but when tiling one product per width under narrow viewing, the links are then static. Hard to give link, resize the browser to narrow and you may see.
Thank You!
Hello
Thank you so much for reporting this issue, i will fix it right now. Template will be updated and will be available during the day.
Let us know if we can help you with anything else.
Kind Regards INSPIRO
Thank you for the quick response. Downloaded update and narrow view (cell phone) works! Great job all!
You are most welcomed.
Anytime you need assistance, please do not hesitate to contact us.
Regards INSPIRO
Hi, there are some glitches with the header on Safari. Already opened tickets.
Hello Duinday
We have replied your ticket, please follow conversation there.
Regards INSPIRO
Hi, I have a little issue: logo switch (logo-dark/logo) not works. I have two files on image folder.
Can you help please ?
PS. I have some open support tickets.
Hello GNegreiros
Thank you for using Polo template.
We have replied your ticket, please follow conversation there.
Regards INSPIRO
Thank you.
Hi there, I love the template so far but have not been able to do one simple thing: I would like to make the height of the revolution slider significantly shorter. Right now, it is about 1000 pixels tall on all of your layouts. I would like mine to be approximately 500 pixels tall, but I cannot get it to adjust in height no matter what settings I change. I still like the full width, however. The layouts you have with owl carousel are much shorter and nicer looking, but I don’t like the own carousel nearly as much as the revolution slider with the animated text, etc. Could you please tell me how to adjust the height of the revolution slider so I don’t have to start over? Here is the link: http://198.20.75.5/~ipcreateinc/
Thank you for your prompt response if you are able.
Hello
Thank you for using Polo Template.
Please use this revolution slider code settings below to change the slider from fullscreen to fullwidth:
1. Open home.html (or page where slider is placed) and go to bottom of page find the revolution slider settings.
Simply, just remove the old slider code inside “script” and add this one:
var tpj = jQuery;
var revapi30;
tpj(document).ready(function() {
if (tpj("#rev_slider_30_1").revolution == undefined) {
revslider_showDoubleJqueryError("#rev_slider_30_1");
} else {
revapi30 = tpj("#rev_slider_30_1").show().revolution({
sliderType: "standard",
jsFileLocation: "vendor/rs-plugin/js/",
sliderLayout: "fullwidth",
dottedOverlay: "none",
delay: 9000,
navigation: {
keyboardNavigation: "off",
keyboard_direction: "horizontal",
mouseScrollNavigation: "off",
onHoverStop: "on",
touch: {
touchenabled: "on",
swipe_threshold: 75,
swipe_min_touches: 50,
swipe_direction: "horizontal",
drag_block_vertical: false
},
arrows: {
style: "hermes",
enable: true,
hide_onmobile: true,
hide_under: 600,
hide_onleave: true,
hide_delay: 200,
hide_delay_mobile: 1200,
tmp: '<div class="tp-arr-allwrapper"> <div class="tp-arr-imgholder" /> <div class="tp-arr-titleholder">{{title}}</div> </div>',
left: {
h_align: "left",
v_align: "center",
h_offset: 0,
v_offset: 0
},
right: {
h_align: "right",
v_align: "center",
h_offset: 0,
v_offset: 0
}
}
},
responsiveLevels: [1240, 1024, 778, 480],
visibilityLevels: [1240, 1024, 778, 480],
gridwidth: [1240, 1024, 778, 480],
gridheight: [600, 500, 400, 300],
lazyType: "smart",
shadow: 0,
spinner: "off",
stopLoop: "off",
stopAfterLoops: -1,
stopAtSlide: -1,
shuffle: "off",
autoHeight: "off",
disableProgressBar: "on",
hideThumbsOnMobile: "off",
hideSliderAtLimit: 0,
hideCaptionAtLimit: 0,
hideAllCaptionAtLilmit: 0,
debugMode: false,
fallbacks: {
simplifyAll: "off",
nextSlideOnWindowFocus: "off",
disableFocusListener: false,
}
});
}
}); /*ready*/
If you need assistance, let me know, or open a support ticket and we can assist you there.
Regards INSPIRO
Hello inspiromedia,
We are looking at this wonderful template and we have couple of pre-sale questions, we couldn’t figure out while reading the info.
1. Does it load only the necessary scripts depending which design layout or options of the template are used?
2. How does the back-end look like? How can we change the design and content?
3. If we use it for a client website project, how the client can change, add new content?
Any demos on questions 2. and 3. ?
We checked some of the demos on WebPageTest and GTmetrix and indeed they have pretty good performance. We like your template very much.
Looking forward to hearing from you.
Hi again, we came up with one more question:
4. Does it integrate structured data markup?
Thanks.
Hello
Thanks for showing your interest in Polo Template.
1. Yes scripts loads only functions as they needed. 2. Its only HTML templates, does not contain CMS. Youvan change text/ elements using an simple html or text editor. 3. Answerer on point 2.
Please feel free to contact me if you have other questions.
Regards Ardian
I am also having scrolling issues on many of the demo pages. In my case, using latest Chrome, pages continue to scroll once started. I have checked it in other browsers with the same result. An example of a page that does this (there are many) is this:
http://www.inspirothemes.com/polo/portfolio-page-basic.htmlHi myala
Please can you confirm your operation system.
We are about to remove smoth-scrolling plugin, since it causes on some devices this issue. Unfortunately we did not had this issue on our pc/mac while we tested.
Thank you so much.
I am on a PC running Windows 10. I experienced this issue with latest Chrome and Edge browsers. I am using a Logitech mouse with scroll wheel and have tried it with the Logitech Chrome “Smooth Scroll” extension for Chrome enabled and disabled. Both gave the same undesired result I mentioned.
Hi
Thank you so much for your feedback, i appreciate it.
You can disable mouse smooth scroll easy, just by removing this code line:
INSPIRO.mouseScroll(),
in /js/theme-functions.js line 1392.
If you need assistance on this, please open a support ticket here http://support.inspiro-media.com and we will assist you.
Regards INSPIRO
