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Polo creative v9 is not compatible with IE !!
Are you testing with latest IE?
is there a reason why the event countdown timer would not show on mobile phones. It shows on desktops but if you try and show on mobile it shows nothing
Thank you for contacting us.
We had this animation effect on previous version, but we have removed it due to performance issues on some mobile devices. But if you really need this animation we can help you to activate it.
Please can you kindly open a support ticket here https://support.inspirothemes.com and one of your support agents will assist you directly.
Hello, we want to buy one of your html templates. But when we look into in detail, we have found that some video part in slider that we need doesn’t work in iphones.
Is there any way to solve this problem?
Or in iphonrs, backround video can not play?
Thanks for contacting us.
Video background is not supported by iOS devices by itself due to IOS performance restrictions. Otherwise it should work fine with other devices, like android, microsoft etc.
In mean time if you have further questions, please feel free to contact us, we will be glad to assist you.
Hello, I wrote you several days ago on the purpose of the popup contact form. There is a bug with this form https://www.inspirothemes.com/polo-v4/home-portfolio-v8.html. After you push the button the wholу screen moves some 15 px left. However, I still have no reply on this matter in the support, nor the bug has been fixed.
Thanks for contacting us, we are working on this matter, please kindly be patient. Soon as we find a solution we will send you the updated code.
In mean time, feel free to contact us if you need any assistance with our template.
Please kindly open a support ticket here: https://support.inspirothemes.com and send us your site url, so we can check the issue and assist you directly.
Hi Guys i need plaese the purchase code for Slider Revolution Jquery and Visual editor addon for finish of installed slider-revolution-jquery-visual-editor-addon in my computer.
Please download codecanyon-2580848-slider-revolution-responsive-jquery-plugin.zip and codecanyon-13934907-slider-revolution-jquery-visual-editor-addon.zip on your PC. Extract zip files and follow these steps below:
Visual Editor Installation
Please follow this video tutorial how to install Slider Revolution jQuery Visual Editor Addon https://www.youtube.com/watch?v=TgILovq4LWg
Slider Revolution Plugin Installation
Click manual manual installation then find in the extracted folder codecanyon-2580848-slider-revolution-responsive-jquery-plugin/addon-visual-editor find this file visual-editor-extensions-5481.zip and click install.
If you have further questions, please kindly open a support ticket in our support desk here: https://support.inspirothemes.com
Hope this helps you!
Can you also take the header like this to a new demo?
Unfortunately such a function is not implemented in the template, however we can do a freelance job for you if you wish to add this custom functionality for your website.
Please contact us at email@example.com and we can give you a quote about this customization.
Why does the menu go to like a iframe when it is responsive with sliding option?
Can you please let us know which version you are using and any screenshot or url will help as more to give you an accurate resolution.
When is this going to be updated to use Google Maps API instead of Sensor which will be done away with?
Thank you for contacting us
We are about to update google maps plugins, but we need more time on this part. Unfortunately we do not have any ETA for this task.
why is the home-architect.html not working in the download .. the main slider eg. <!- Inspiro Slider -> its working on your demos but not in the file downloaded.
Please give me some time check this and be back to you.
Thank you for the quick reply.
Im just referring to the Slider or Main Image. the rest is all fine.
I found that one of the images where missing, sorry for that,simply add an image in /homepages/architect/images/1.jpg and it should work fine.
Thanks for your support.
ok stupid me.. should have picked that up.. but thanks for the response..
Hello, i just want to confirm. If i buy this template, i am gonna get this template incluede right? http://www.inspirothemes.com/polo-v4/home-creative-v9.html
Yes sure this and other all of the other templates in our preview page (around 200).
Hope this helps, and if you have other questions feel free to contact me.
hello …. revolution slider not working on live server as its working fine in localhost ?? is der i have to add purchase code to anywhere ?? please can you tell me where to add ??
Can you send me the url of the page, let me check what could be the issue.
Hello i have a question about your galleries with lightbox: is it possible to insert also a video among the images? And use navigation arrow to navigate the other videos or images when the lightbox is loaded. I can’t see a demo showing this and i am thinking of purchasing.
Yes this is possible, you may need first to add images and then simply create a gallery links with video.
Please open a support ticket here (after your purchase) and one of our support agent will assist you on this matter.
Previously the embedded Google Map was working, now it shows
This page can’t load Google Maps correctly.
Do you own this website?
I already created a Google Map account and enabled billing. Where should I encode the API key?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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