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I downloaded the theme and opening the html folder and using it locally, but also loading it via ftp as well as unloading some things do not work. For example, when I click the search icon in the menu I do not see the placeholder because everything is moved higher, while also for the floating sidebar does not work! What should I do?
Link of example:
Not sure why this is happening but we can help you, please kindly open a support ticket here https://support.inspiro-media.com and we will check your site and send you the updated files.
Is slider revolution only for wordpress, or can the source code be downloaded and edited?
You can use the Revolution Slider + Slider Editor Addon, and edit the templates locally like this example here: https://www.youtube.com/watch?v=TgILovq4LWg and then export the sliders on your template.
Hope this helps you, if you have further questions, please feel free to contact us.
Hi are there any plans for some new layouts. Current layouts are great but new layouts would also be great. Ive tried other templates but this is the best I have ever used. Continue the great work
Thanks for your kind words, I appreciate it. Yes are are working everyday for the next version with a lot of updates improvements and including new layouts, but unfortunately we do not have any ETA at this time.
Thanks for your support so far.
Best wishes from us
<a href="index.html" class="logo">
My Website Name
Thank you for contacting us,
Let me check this and i will be back to with an solution. In mean time please kindly open a support ticket here, so we can help you directly on this matter.
Hi there, any update on this?
Please take our apologies for not responding to your message! Our support is not avaliable until January 3 due to Christmass and New Year break. Hope to find your understanding and we are sorry for any inconvenience.
thanks for the reply. I’ll wait for your support team to be back online. Happy new year.
Thank you so much for being patient, and again so sorry for the delay. Please can you kindly open a support ticket here: http://support.inspiro-media.com and send us your site url, so we can work directly and send you the update code soon as we can.
I’m able to login, but not able to submit a support ticket. When I try to create a new ticket and click on “submit” button, nothing happens!
You can see issue on the website: https://www.babydiaperdeals.com. What else information would you need to investigate the issue? Please tell me here.
It’s been more than 2 weeks since this issue is reported. Hope to get this fixed soon!
Please kindly renew your support in order to submit tickets.
Please can you kindly open a support ticket here: http://support.inspiro-media.com and send us your site url, so we can work directly and send you the update code soon as we can.
Hi there – I’m not looking to renew my support to get resolution to this issue. I accept it as limitation and move or try to find a solution by myself. Thanks for your responses so far.
Awesome product lots of options easy to use code and especial the contact form section.one small thing put the short codes in separate pages without top menu and footer or combine them in one page.But again i love your template made my life easier.Good work keep it up
Thank you so much for your kind words, i really appreciate them
This sounds very good idea, i will add this one the tasks list, so we will ad an page menu on the right or left to navigate through the shortcode pages easily.
If you need further support, please feel free to contact us.
Hello, is there an easy way to move the navigation menu on the left while the header-logo-center class is on?
Also, is there an easy way to let the inspiro slider go through the slides automatically every n seconds?
I really love your work! keep it up
sorry, I just discovered both answers here on the comments, both very easy.
To solve the menu on the left I just added an ul tag.
To solve the autoplay for inspiro I added the data-autoplay=”true” attribute.
Thank so much sharing this us.
If you need further support please contact us after January 3 due to Christmass and New Year break. Hope to find your understanding and we are sorry for any inconvenience.
Hi, I opened ticket 4 days ago but no one has replied.My question is ;
i don’t want to use data-parallax-image in page title.
<section id=”page-title” data-parallax-image=”images/slider/slider1.png”>
- What else can i use in there?I want fixed image, not floating when scrolling?
Hi,Im still waiting your response today.Jan 4
Hello, we have replied your ticket, please check your email or your account in our support desk.
Hi, your form page doesn’t have select2 plugin jquery. and when I use select2 in select input, it looks messy.
Thank you for containing us.
Not sure which page exactly you are referring, please can you kindly assist us, and send us your page URL in http://support.inspiro-media.com
this page http://www.inspirothemes.com/polo-v4/shortcode-forms.html, and use this select2 plugin https://select2.org/getting-started/basic-usage, look messy.
The forms in this page are only for demonatration purposes, you can build custom forms, but it requires some custom work.
Please contact us at http://support.inspiro-media.com and we will give you more details.
Hi, a few days ago I bought your template. Unfortunately, while going though your changelog within Documentation I noticed I have V1.3
Shouldn’t Envato automatically give me the latest version, which I believe is V4.4?
Now, maybe the changelog was the only file not updated because in functions.js it states POLO V4.0 I even compared the js file to your live functions.js and they’re not equal (please disregard format).
Also, the topbar that came with the file I bought had class="d-none hidden-sm" when in your live file it is class="hidden-xs hidden-sm"
So I’m not sure if I have the latest version of your template. If not, please let me know how I can get it.
Thank you for contacting us.
If you purchased Polo on 1-2 past month, you are using the latest version of polo 4.4
The documentation has it’s own versions, currently at 1
The live version is still on the polo 4.1, we are about to update it on next uppcoming days.
Hope this helped you, if you have any other question or you need assistance with Polo, please feel free to contact us.
Thank you for your prompt reply.
It turns out that the latest version I have, 4.4 has some CSS errors that break the design, while your live version doesn’t. Please look at the following image:
The previous image is just a quick error I found, but there are others, like the one I mentioned at the beginning of this post:
topbar has the following css in V4.4 and does not work
and top bar in live version has the following css and it works correctly
Hello, i am hoping you can help me.
The “animations” don’t runs in mobile version and this is ok for me .
But in my case, in mobile version (max 992px) the animated text or images disappear.
i try it with your orjinally files and the result is same.
But in your web site http://www.inspirothemes.com/polo-v4/home.html the animations work fine. in mobile sizes the text or images are no-animated but still there…
The animations won’t run on mobile devices for performance reasons. But if you like we can help you to activate it.
About the not showing on 992px, please can you kindly open a support ticket here: http://support.inspiro-media.com and send us your site url, so we can work directly and send you the update code soon as we can.
Hello, i want to edit the hero slider focus-paralax.html on revolution slider editor, how do i do this? On the packpage examples-v5.x does not come with – Original Previews – focus-parallax
Unfortunately, the Visual Editor Add-on does not include a ZIP File for the this Particular Slider Template. So this Template cannot be edited on the Visual Editor at the moment.
But we’ve included in Polo as a HTML template with it’s code, and you can edit only the text using an code editor, hope this helps you. I
Let us know if we can help you with anything else or if you find any further issues. Thanks.
I have submitted ticket but no response, can someone get back to me?
Please take our apoligies, but our support working hours are monday to friday.
Thanks for the understanding.
I found that the top search input field might a CSS update in order to get shown:
Hello my friend, thank you so much for sharing this code. I appreciate it. I will make an update tomorrow and fix this issue.
Question on Portfolio items…
By default the portfolio-description is hidden and reveals itself on mouse over.
Is there any way to change it so that the portfolio-description is visible by default (on all items) and zooms / changes color / jumps on mouse over?
Thank you for contacting us, we have responded your ticket in the support center.
The medical file is empty of files
Can you kindly send me the URL or file name.
Sorry for that, we haven’t finished this task yet, I see that we just created the empty folder.
We will add this layout on the next update.
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