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Just purchased this – can’t wait to have a good play around and see how it looks
Good job guys.
Happy to hear that, Polo is amazing template, it allows you to create any-website you want. If you need support, please feel free to contact us at http://support.inspirothemes.com/
Hi guys, i need your help.
I want to use portfolio-3-title-desc.html . When i change the columns to 5
– class=”grid-layout portfolio-5-columns” data-margin=”20” – i get 4 columns.
What should i do to fix this?
Thank you for contacting us.
Can you please provide us with a site URL so we can check out the exact issue and provide you with a more accurate solution for this.
Thank you, A.
Sorry for the delay, i can see that your website is showing 5 columns.
Is everything working now?
Hi….no problem, i know you are busy.
I checked the page on Firefox, there, the columns are 5. On Chrome the columns are 4.
Can you try to clean chrome cache or use another computer. Maybe chrome has cached your template file.
Yes….i did it…deleted everything, still 4….i don’t know, it’s very strange.
Can you try to view with different computer.
Sorry for the delay….seems that only on my computer i get this problem….maybe its something with chrome on my laptop…
Ok Anna, if you need further support, do let me know.
Thank you so much…do you mind if i send you a pm this week?
Yes, sure, please open a support ticket here http://support.inspirothemes.com and set the ticket to private status.
Thanks…will do it after Christmas
Hi guys, i’ve sent you a private support ticket. Please take a look. Thanxs
Hello Anna, i was about to replay your ticket, sorry for the delay.
i’ve tried about 3 times to install the theme in Wordpress but always the same error massage : 500 internal server error … what should I do??
We are so sorry for the Inconvenience but this is not a Wordpress Theme, so this cannot be installed on Wordpress. Please check the title and item description.
If you wish to refund, please purchase the same version of POLO in Wordpress here: https://themeforest.net/item/polo-responsive-multipurpose-wordpress-theme/16078535?s_rank=9 and send us the purchase code in our support page here http://support.inspirothemes.com, so we can be able to verify it, and give you full refund this purchase.
Hope you can understand us.
two issues, the first one:
from where can I translate this message? “We have successfully received your Message and will get Back to you as soon as possible.” to spanish
the second one:
I want this correction to:
The 5.2.13 version of thePHPMailer you included in this template is outdated. Please send us the files for the php-mailer folder based on the latest PHPMailer version on Github is 5.2.23. As this problem has already dragged on for more than 2 weeks I expect to receive these files within the next 24 hours. I will post this message on the Themeforest comments board.
Yes, you can add data-success-message in form then add your message there.
<form class="widget-contact-form" data-success-message="We have <strong>successfully</strong> received your Message and will get Back to you as soon as possible."</form>
You can download phpmailer here (updated version) https://github.com/PHPMailer/PHPMailer
We are about to update the site soon so, the new update will be included in this update.
Thanks for this great template but there is no example with a form using the attachment even though the code exists. There is a page for contact-form-attachment but no example of the form
There is a file page-contact-advanced.html you can find the contact form with attach field.
WOW!Nice Work,Congratulations! Good Luck With Sale
1. when changing preloader, according to docs – ”<body data-animation-in=”fadeIn” data-animation-out=”fadeOut” data-icon=”12” data-icon-color=”#76aa00” data-speed-in=”1000” data-speed-out=”500”>” – some strange code symbols appears on the top of page http://joxi.net/n2YOY4Gfo8M4Nr
2. impossible to change main color of the template, according to the docs, i.e. – ”<link href=”css/color-variations/custom.css” rel=”stylesheet” type=”text/css” media=”screen”>”
Browser – Google Chrome.
Do you guys test templates before update??
At the moment – disappointed with the quality
Thanks for contacting us.
Please can you kinldy send us your site url, so we can check where is the issue and give you a resolution for that.
Hi, the site is still in developement, locally. There are bugs in your code. I think you may test the things I’d mentioned earlier at your machine.
The issue is coming from linea-icons,
please simply add this class at the end of the line in style.css
Hope this helps you.
If you need further assistance please feel free to contact us at http://inspiro.ticksy.com
Thanks, that helped.
What about changing the main color of the theme?
Impossible to change main color of the template, according to the docs, i.e. – ”<link href=”css/color-variations/custom.css” rel=”stylesheet” type=”text/css” media=”screen”>”
Color not changes, after adding this line before </head> after including all styles
Please contact our support team here: http://inspiro.ticksy.com one of our agents support will assist you directly
ok. thanks for your help
How do you change the size of the logo and nav-bar after you scroll down and only that? I’ve tried for the past 2 hours but the code’s super confusing for the navbar. Changing the logo once you scroll down changes the logo when its unscrolled.
The logo size is not a good idea to be changed, since it will mess the design, but we can help you on this matter,
Please open a support ticket here: http://support.inspirothemes.com and send us your site url so we can give you exact css for your site.
Hi, you don’t have mobile menu for this page? http://www.inspirothemes.com/polo-v4/home-architect.html
Thank you for contacting us and reporting this.
You can easily add the logo and menu button, please send us a ticket here http://support.inspirothemes.com and we will sent you update file.
Hi, Can you please show me live mobile view for the architect template. I want to purchase it but wanted to see if mobile responsive menu is working or not..
if you wish to buy, please do let me know so i can send you the updated file before the update is released on themeforest.
Hi, thnx for the reply but its still not showing any mobile navigation when seen on mobile device. Atleast can you please show me screenshot of the mobile navigation of this homepage.
Hi, please try to check it with a different smartphone it could be the browser cache.
Hi Can you tell me what the Dec 27 update is? What has changed since the previous version and is it worth downloading and updating my site? Thanks!
Only the price is droped for holidays!
Hi Parallax is not responsive. How can I made this modification ?
Send us your site url, and we will investigate the issue.
Otherwise parallax works perfectly fine see the demo here: http://inspirothemes.com/polo-v4/shortcode-parallax.html
Will a question be a user account page without buying it?
Hello dear zaferbaspinar
Please can you elaborate your questions more.
Can the page with account information be added? with membership information
Acctually there is no account page information but you can create one easily by using this template here http://www.inspirothemes.com/polo-v4/shortcode-smooth-scrolling.html and adding form fields from this template http://www.inspirothemes.com/polo-v4/shortcode-forms.html
Hotel-V2 Background Slider Not Working In Downloaded Files.
We just tested this file and everything is working fine. Plese contact our support team here: http://support.inspirothemes.com and one of our support agents will assist you directly with this issue.
There is no template how to make beautiful list of offers with picture, text and button to claim.
Is it possible to get? I want make one page website list of offers.
Its not possible with this theme?
Please take my apologise but i am not sure what you are looking for, can you please elaborate more or send me an example link.
Thank you for fast reply. Example like this page https://showcase.skrill.com List of offers.
You are welcome,
There is no specific page for offers, but you can easily create one using this template http://www.inspirothemes.com/polo-v4/portfolio-3-title.html and also you can add some Carousel Sliders as well using: http://www.inspirothemes.com/polo-v4/shortcode-carousel.html
Hope this helps you,
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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