39326 comments found.
hi i am not able to c auto update i have verified my registration also but not able to see auto update kindly guide
Hi there
Please try by regenerating your Themeforest API key -> http://bit.ly/1iWD3uX
If that does not help please create a support ticket using the link below and our support team can take a closer look and assist you with this
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Thank you, MB
Hello!
I’m wondering if the following is possible to do. I’ve been looking at your demos and feel like i need to take bits and pieces of almost every demo to create a website that suits our needs. Some aspects look great in another demo and other things look better in another.
What should i do?
Am i able to download all demo’s and just choose which ones i want to compile or how do i go about doing this?
Also, any news on the integrated newsletter option with mailchimp or aweber? Will it be in the next update?
Contact form 7 isn’t reliable for us, as majority of the time we don’t receive the emails through. So we cannot use it.
Thanks!
Hi there
To answer your questions:
1 – I would suggest starting with the best demo, the one you prefer the most and take it from there. Any of the elements you see across all demos can be recreated in your site using the Fusion Builder. You do not need to install numerous demos to pick and choose. Decide on what elements you like, access the builder on your page, and configure from there
2 – You can use the mail chimp plugin with Avada, and also the Contact Form 7 with mail chimp extension, with will work
3 – If are having issues with the CF7 plugin, it may well be down to your servers SMTP settings. There is a plugin to combat that, or you can check in with our support and we will test it for you
We will be happy for you to join the largest theme community out there 
Thank you, MB
Hi! Do you plan to make template for photographers? For now I can’t make just a gallery with pictures. If I chose portfolio option each image is opening as a new page, but lightbox for this purposes would be more than enough. Can you advise smth?
Hi there
Yes we do have a photography based demo in production at the moment but do not have an exact ETA for it’s release just yet.
For portfolio items, you can have the images open in a lightbox, please check this demo example. Hover over the image and click the magnifying glass icon to see it in action -> http://bit.ly/1fgzJJO
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Yes, I know that there is that option (please read my initial question) and it’s more than enough. But the second option on rollover is to open the image on a separate page. Can I switch off it somehow? Can I make the images to be opened only in lightbox and not to lead anywhere else. How to simplify it and make the images to be JUST IMAGES?
Hope I expressed myself clear now)
Hi there
Well, you can disable the link to the single page, on the image rollover, using the available Theme Option -> http://d.pr/i/LSDS – that will mean the only thing that someone can click on is the lightbox icon
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Oh God!
Great! That helped! 
Awesome
Thanks for letting us know 
Hi, I have insert the content boxes(fusion core plugin) in my page. I set the content open in new tab, it is working while it have two duplicate page, How to make it stay at existing page and open the content in a new tab?
Thanks
Hello!
It would help a lot to see your site and backend to assist with this one. Please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Cheers Mark
Can you please let me know if with the purchase, if we can use the theme on a live server and a development server?
Hello!
You can use the theme on a development server to get your project done and can then transfer it to a live server. This is no problem with one license. If you want to use it on a live server and a dev server at the same time, you will need 2 licenses.
Cheers Mark
First of all thank you for creating such an amazing theme. We are approaching our 40th license and plan to keep using the theme for many future projects. One question when we add a custom social media icon / URL by default the theme makes the logo faint until it is hovered over where it finally becomes crisp and in full color. Is there any way to take the roll-over off of the custom social media icon so that it always shows full color and crisp like it is on roll-over. As always thanks for your help with this.
Hello!
Thank you very much for your loyalty! We appreciate that a lot. Regarding your query, can yu please create a ticket on our support system, as what you describe shouldn’t be default behaviour. On the contrary, the icon should be crisp by default and opacity should change on hover.
Click Here To Create An Account & Get Free Support
Cheers Mark
Hello, I have a pre-purchase quesiton.
I’m looking for a theme that is 100% compatible with Woocommerce and looking to use WC Vendor Pro.
Do you guys use the woocommerce.php hack? Basically, it’s a single file that provides LIMITED WooCommerce compatibility. And WC Vendors Pro requires 100% WooCommerce compatibility.
Hello!
Yes Avada is fully compatible with woocommerce, and does design integration of it. We do not use a hack, but regularly check new WooCommerce versions to make sure they run smoothly with Avada.
We would be happy if you decide to join the largest theme community out there 
Cheers Mark
I am running Avada 3.7.3 and I am having a problem with woocommerce variation feature working. any help?
Hello!
Your account here misses the purchased badge, which is a requirement for support queries. Please create a ticket on our support system. Click Here To Create An Account & Get Free Support
Cheers Mark
Hallo,
You 2x upload woocommerce fix, but fushion-core fix need, mind on this page: https://theme-fusion.com/knowledgebase/avada-3-9-3-all-available-fixes/Thanks.
Hello!
So far we only know about a woocommerce issue, that is why you find it on that page. What kind of fusion-core issue do you have in mind?
By the way, your account here misses the purchased badge, which is a requirement for support queries. Please check.
Cheers Mark
Great product. Can you tell me if parallax can be used on content areas like on the bottom of this page? https://www.smartflower.com/en/smartflower_popplus
Thanks!
Very cool sample site! This is a different type of parallax implementation that is currently not possible with Avada, I’ve actually not seen that in any theme yet. We do have parallax backgrounds, which can go up/down/left/right and have the speed controlled. But this sample is more of an entire parallax section, overlapping each other as you scroll. Very cool, but unfortunately not possible at this time.
Thanks!
I cannot seem to get the custom menu (which I have placed as a side navigation) to collapse. In other words, I see the parent and child pages. Is there something I am missing to be able to change this so that the child pages are hidden until hovered over.
Thanks
Hello!
This will depend on setup. For example see this page: http://theme-fusion.com/avada/advanced-admin-panel/side-navigation/
The parent page here is “Advanced Admin Panel” then each other page is technically a child page of that. However since we allow for more depth, the first set of child pages will not be hidden to show on hover. Next, hover over “4 Premium Sliders”. Those slider pages are child pages of “4 Premium Sliders” and those will hide on hover.
We are looking into changing this to accommodate more use cases but it would be in a future update.
If you have further questions or need assistance with anything, signup at our support center and submit a new ticket. Our support team will gladly help! 
Click Here To Create An Account & Get Free Support
Thank you
can you pls tell me what “actions hooks after content container and before footer container” means you guys added in 3.9.3 and how can I learn more about the 60 PSD file that you guys include in your purchase
Hi there
Here are the explanations for the two latest hooks:
avada_after_main_content This hook is executed to display custom Content right after #Content and .sidebar Containers, but still inside #main container
avada_after_main_container This hook is executed to display custom Content just before the footer, outside of #main container
For more info you can check our help file for hooks and filters here -> http://bit.ly/1l2r8gW
About the .PSD’s, can you please explain what you need to learn about them?
Thank you, MB
thanks for the explanation- for the PSD, how do we get it? is it in the package when we downloaded the theme?
Hello!
The folder of PSD files for the Classic demo are in the full package download. So on your downloads tab here in themeforest, you can choose to download the “full package”, they will be inside 
Also please note the only PSDs we offer are for the Classic demo. The other demos (ex: agency, cafe, travel) were built 100% from scratch using Avada. They showcase the power of Avada and the ability to skip the traditional PSD phase in design.
Thanks!
Hi I am using the Avada theme for a webstore and have a query regarding attributes. Are there any way I can sort the attributes to be in ascending order? For some reason even when I manually change the order of the attributes, larger numbers are appearing above smaller numbers. Below is an example: I have 5 attributes, 5mm, 35mm, 85mm, 105mm, 135mm, but these are being displayed in the following order – 105mm, 145mm, 5mm, 35mm, 85mm. The 105mm and 145mm should be underneath 85mm.
Thank you in advance Chris
Hi there
If you go to the -> WP Dashboard >> Products >> Attributes section you will see the default sorting order option -> http://d.pr/i/1h2wh – have you tried that option?
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
I need to remove the fusion in the home page title -secondary . I want to turn it off only in the home
Hi there
I am sorry but your question is not clear to me. I suggest that you create a support ticket using the link below and our support team can assist you with this
Click Here To Create An Account & Get Support
Thank you, MB
Hi, I need to create a recent post slider that matches: http://i.cubeupload.com/8DP7oC.png . Is this possible with your theme.
I see the recent posts are very similar to this but do they have a slider function ? The post sliders don’t look like they match this design ! Thanks
Hi there
Unfortunately the Recent Posts shortcode does not have a carousel option, neither does the Blog shortcode. A custom solution or 3rd party plugin would be needed to achieve this
Thank you, MB
I really love it! Perfect for my mac blog http://www.maccanismi.it!
Awesome! Thank you for sharing 
Any update when Avada v4 will be released? Still hanging to view new demos and changes before building.
Hi there
We do not have an exact ETA just yet, but be rest assured that our development team is working real hard at getting V4.0 ready for release
Thank you, MB
Thanks
It is a pleasure 
Hi, Have any way to hide or change “avada” from admin panel menu (left side and top) ?
Thanks
Hi there
Right now there is no option to hide/show that, you will have to customize the themes code to achieve that. At some point in the future we will be looking at introducing a white label option for this
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Hi, Thanks for your reply. please tell me which page have this code.
Hello,
I myself am not sure which file that is, however you can submit a ticket for us and our support team will be able to reply there. Signup at our support center and submit a new ticket. Our support team will gladly help! 
Click Here To Create An Account & Get Free Support
Thank you
After the last theme update the google+ icon disappeared. http://www.seda-international.com/ What can I do?
Hi there
I have checked your site and the Google + icon is in fact displaying for me, this is what I am seeing -> http://d.pr/i/15sba – if you are not seeing it, please clear your browser cache and/or try a different browser
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Works now. thx
Awesome 