Discussion on Truehost - Responsive Hosting WordPress Theme

Discussion on Truehost - Responsive Hosting WordPress Theme

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OceanThemes does not currently provide support for this item.

87 comments found.

Hi,

I have purchased the theme “Truehost – WordPress Hosting Theme + WHMCS” and am trying to use the WHMCS template, however it appears to be just a copy of the default “six” template which comes with all WHMCS installations.

Is this an issue you are aware of? Was there a problem with our download?

Regards Jason H

Hello, Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ ,Thanks

Hello. After support ends, am I still entitled to updates of the included plugins? I am being told there is an update for Visual Composer. Thank you!

Hello, please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ ,Thank you

I tried to submit a ticket. I get a message saying support has ended. It won’t allow me to post the request.

Hello, your support is expired, and you need buy extended support and submit a ticket on our support system for help, thanks

To Whom it may concern,

I recently purchsed a WP Theme (Truehost – WordPress Hosting Theme + WHMCS Regular License 6 months support (expires on 25 Sep 2016 Purchase code: 7f939bff-2e76-41cf-8346-105d66df9a20 )

tried installing my hosting theme into my WP…..... would not take. I used filezilla and it loaded the wp-content-themes but does not show up on installed themes….. I’ve loaded themes before but don’t understand this… please help

thank, Tony

Hello, please submit a ticket on our support system for check and help : http://oceanthemes.ticksy.com/ , thank you

it can not be installed themes!

Hello, please read more our documentation guide before setup your website, or read more our article : https://oceanthemes.ticksy.com,Thank you

it can not be installed themes

Hello, please read more our documentation guide before setup your website, or read more our article : https://oceanthemes.ticksy.com,Thank you

OceanThemes are amazing !! I really appreciate the help you have provided ….. great theme and great team. Thanks

Thank sam_kel :)

Hi there

Can the Header (Logo + Menu) be made static ?

Hello, you want static header when scroll down page? You can submit a ticket on our support system for help : https://oceanthemes.ticksy.com/

I just purchased an SSL certificate for my site, and I was wondering how to change the Favicon and Logo to an https:// url. I tried to edit the links, but it won’t edit. My support expired a day or two ago :-(

Hello, Please submit a ticket on our support system for help : https://oceanthemes.ticksy.com/

I solved the problem. I just had to delete the current icon and re-select it. Thank you!

Hello Everyone,

We’ll not support by email or on comment system of items from now.

We will be support your problem and reply your questions or your requests on Our support system :

https://oceanthemes.ticksy.com/

Please go to our support system and submit a ticket about your problem and your questions for support.

Thank you so much !

Is there a way to change the header color from Black to more of a white color?

Hello,

Please send your problem + link website to email support for check and help : support@oceanthemes.net

Thank you

I don’t see any place to use a different image for the Testimonials background. Currently, my template uses bg-blur-1.jpg. Where is the setting that chooses this file, or which file needs to be edited to use a different image?

Hello,

Please change background image for testimonial here : http://www.awesomescreenshot.com/image/934999/f5bd4250fa9bb983b7104e81dc455995

Thank you

Hello,

Just wondering how i get the license for the Visual Composer so i can set it to auto update or do i need to wait until a new version of the theme is released everytime for the update?

Regards

Stuart

Hello,

Happy new year 2016 !

We prepare to welcome the Lunar New Year, which is the biggest holiday of the year for our country. We will be stop support in about 10 days and starting from 5th February to 15th February 2016 All request for support will be reply after 15th February 2016.

Please send your issues to email support : support@oceanthemes.net

Thank you

I’m wondering if you have an updated zip file for Visual Composer. I keep getting messages in the Dashboard saying my version (4.7.4) is out of date.

Thank you!

Hi,

Please send your issues and link website to email support for check and help : support@oceanthemes.net

Thank you

Hello, the template stopped working the islaides Revolution Slider the home screen, you could tell me how to adjust?

site www.nxhost.net

Hi,

Please send your issues and link website to email support for check and help : support@oceanthemes.net

Happy new year 2016 to you.

Thank you

Hello,

Earlier we bought this theme in html5 version but we would like to have a wordpress version too. Is there a way to upgrade this theme to that?

Andras

Hi, sorry, we make wordpress theme and not make html version, it’s can’t upgrade from html to wordpress theme, thanks

I have bought this theme some months before and I installed only one domain and removed because of some reasons and now I am trying to install this theme again only on one domain but it keep giving errors, do something, I have bought many items from this website and all giving some kind of problems,

Hi, my developer will be support for your issues on monday next week GMT +7, any issue send for us via email support : support@oceanthemes.net , thank you

I am waiting for any answer from you guys. Thanks

We’ll support for you now.

i have the same issue as sosmusicman i have a bottom scrollbar and cant get rid of it for me this is a big problem because i need to launch the site tomorrow but like this i cant do anything

So support please reply quickly, please? :P

Hi,

Please send your issue and link website to email support for check and help : support@oceanthemes.net , Thanks

Hello,

I just installed this theme again from scratch and I am getting a bottom scroll bar.

Hi,

Please send your issue and link website to email support for check and help : support@oceanthemes.net , Thanks

Great response and fix …...Thanks!!!!!!

Hi! Excellent theme – been using HTML Truehost for a while so to find a Wordpress and WHMCS version is beyond awesome.

Could you point me in the right direction to find the mouseover colour changes for the top menu? One of the menu items is now my ‘Login’ option so I’d like it to be permanently highlighted – I did this in the HTML version by always giving it the ‘active’ tag, but since none of the menu options seem to highlight on the Wordpress theme I’m not sure how to do it.

Thanks

Hi, Please send your issue and link website to email support for check and help : support@oceanthemes.net , Thanks

Hi

After purchasing the theme I have been customising. Today I updated Visual Composer to the latest version and the theme has now changed with everything looking odd.

Is the latest version of Visual Composer supported or is there a problem?

Thanks

Phil..

Hi,

Please send your issue to email support for check and help : support@oceanthemes.net

Thank you

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