972 comments found.
I do appreciate you guys for all your response…please how do i move “WELCOME TO THE WORLD OF POLO” down on http://www.inspirothemes.com/polo/home.html...its in the middle now, but I need it to come down…i’d appreciate a response
Hello
Open your html file and find <!data-y="['bottom','bottom','bottom','bottom']"Full layer html code:
<!-- LAYER NR. 1 -->
<div class="tp-caption NotGeneric-Title tp-resizeme" id="slide-130-layer-1" data-x="['center','center','center','center']" data-hoffset="['0','0','-1','0']" data-y="['bottom','bottom','bottom','bottom']" data-voffset="['200','100','50','50']" data-fontsize="['70','55','40','45']" data-lineheight="['70','70','70','50']" data-width="['none','none','none','462']" data-height="['none','none','none','124']" data-whitespace="['nowrap','nowrap','nowrap','normal']" data-transform_idle="o:1;" data-transform_in="z:0;rX:0;rY:0;rZ:0;sX:0.9;sY:0.9;skX:0;skY:0;opacity:0;s:1500;e:Power3.easeInOut;" data-transform_out="y:[100%];s:1000;e:Power2.easeInOut;s:1000;e:Power2.easeInOut;" data-mask_out="x:inherit;y:inherit;s:inherit;e:inherit;" data-start="1000" data-splitin="none" data-splitout="none" data-responsive_offset="on" style="z-index: 5; white-space: nowrap;text-align:center;">WELCOME TO THE WORLD OF POLO
</div>
You can send us your site url or your file so i can help you to fix these captions to bottom.
Feel free to contact us anytime for anything related to POLO, we will be always read, happy to assist you 
Regards INSPIRO
Thanks for the updates, you guys are great… Few issues 1. Video on http://www.inspirothemes.com/polo-v1.6/home-video-background-dark.html is not playing on mobile!!! 2. http://www.inspirothemes.com/polo-v1.6/shortcode-testimonial.html is not responsive on the project am working on, am sure i must be missing some css …maybe i need to share the project with you after am done.
Kindly look into issue 1 above
You are welcome.
The HTML5, Youtube or Vimeo Videos does not play natively on iOS Devices or on any Smartphones.
iOS, Android do not allow Autoplay for HTML5 Videos/Audio to prevent unsolicited usage of Bandwidth (which can be Cellular) on the User’s Mobile Device. They can only be played on their native Video Player. Here is the Official Reference for Android & Apple: https://developer.apple.com/library/safari/documentation/AudioVideo/Conceptual/Using_HTML5_Audio_Video/Device-SpecificConsiderations/Device-SpecificConsiderations.html https://code.google.com/p/chromium/issues/detail?id=159336 .
We are keeping an eye on the latest Updates from Apple & Android to allow the auto-playing of HTML5 Videos on their respective phones and as soon as they release an Update we will surely make this available.
About the issue nr.2 Testimonials are working great on responsive version. Please when you be ready send us an ticket here http://support.inspiro-media.com and we will take a look on your code and make sure where the issue may be.
Let us know if we can help you with anything else. We will be glad to assist you.
Regards INSPIRO
I actually cant find anything like <!- LAYER NR. 1 -> in my html code!!! OR I should better submit a ticket to fix few of the issues I have…
I already submit a ticket
Hello
Thank you so much. Soon as we can we will replay with an resolution.
Regards INSPIRO
It appears my request has been abandoned!!! I didn’t get further response after my last message…i’d appreciate a response quickly
Hi
Sorry for the delay. We are about to answer your ticket in shortest time.
Regards INSPIRO
Even after two hours of your message no response came!!! Sigh!
Hi
Please be patient, we were about to replay your ticket in minute.
Thanks!
Thanks for coming to my aid…now I can rate 5 star
Thank you so much
Please feel free to contact us if you need assistance.
Regards
I like the theme very much, do you have plan to make the wordpress version? I will be wait for it
Hello
Thank you for interest in POLO.
We are working on wordpress version it will be available within two months.
Thank you so much
Hi there,
Cool theme!
Wondering if the vendor folders have to be checked in or are they managed with a package manager like bower?
Thanks in advance
Hi
Thank you your interest in POLO Template.
All vendor files are seperated and ziped version. In template we have included a single js file which includes all scripts. We update plugins on every update.
Template even has a lot opportunities to create any kind of website is very lightweight and works pretty fast.
If you have any questions please feel free to contact us.
Regards INSPIRO
Please where do I find the video on home-video-background-dark.html page? I need to change the video…is it also possible to have the video on my local server and not on youtube?
Hello
Yes you can easily change the HTML5 video on your page, simply change the path of this attribute to locate your video without the extension name.
data-vide-bg="homepages/video-background-dark/video/Typing/Typing"
This video is located in directory “homepages/video-background-dark/video/Typing/Typing”
Yes the HTML5 videos are hosted locally.
Let us know if we can help you with anything else. We will be glad to assist you.
Regards INSPIRO
Thanks…working fine…Please where do i find price/pricing table…the theme is huge
The pricing tables elements are in shortcode-pricing-table.html simply open it and copy your desired version.
Feel free to contact us anytime if you need assistance.
Thank you.
Hello, great work and awesome design! I just bought the template. Now, in the Documentation, it says at the top “Video Tutorials”, however, when I click on it, it sends me to 404 YouTube page. Is there any other link I can use to access Video Tutorials? Thanks!
Hello
Thank you so much for using POLO template.
Sorry but we haven’t created yet some video tutorials, we will do that soon.
At the moment we are working hard on new features, new demos, improvements for version 2.0.
Thank you Bordja
Please let us know if we can help you with anything else. We will be glad to assist you.
Regards INSPIRO
.
You guys have a top notch service and amazing template. It was so easy to create a website with POLO. Can’t thank you enough for all support offered a newbe like me. Just bought the 7th license and anyone on the fence about buying this template need not to worry. Simple my favorite template on themeforest.net 5 BIG STARS from me!
Valerie!
Thank you Valerie, we appreciate your feedback
We will always be here to help you quickly & provide you with a great experience so that you & your clients will be happy with POLO.
Let us know if we can help you with anything else.
Regards INSPIRO
Hello, I can’t access to your support site, I get a JS error: “blockUI requires jQuery v1.2.3 or later! You are using v.1.11.3” I need support but I can’t get into your site. Thanks
Hello
Please can you try to access from here: http://support.inspiro-media.com/
We are about to fix this login issue right now,
Regards INSPIRO
!! Error at loading Slider Revolution 5.0 Extrensions. Local Filesystem Detected ! Put this to your header: <script type=”text/javascript” src=”vendor/rs-plugin/js/extensions/revolution.extension.video.min.js”></script> <script type=”text/javascript” src=”vendor/rs-plugin/js/extensions/revolution.extension.slideanims.min.js”></script> <script type=”text/javascript” src=”vendor/rs-plugin/js/extensions/revolution.extension.actions.min.js”></script> <script type=”text/javascript” src=”vendor/rs-plugin/js/extensions/revolution.extension.layeranimation.min.js”></script> <script type=”text/javascript” src=”vendor/rs-plugin/js/extensions/revolution.extension.navigation.min.js”></script>
not function….what problem?
Hi
Thank you for contacting us.
The revolution slider (latest version 5.x) now in local environment requires extensions links (you do not need to include on live server).
Please follow these instructions:
In your html file find these Revolution slider scripts
<!-- SLIDER REVOLUTION 5.x SCRIPTS -->
<script type="text/javascript" src="vendor/rs-plugin/js/jquery.themepunch.tools.min.js"></script>
<script type="text/javascript" src="vendor/rs-plugin/js/jquery.themepunch.revolution.min.js"></script>
place these code for calling extensions of revolutions slider for local server.
<script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.actions.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.carousel.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.kenburn.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.layeranimation.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.migration.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.navigation.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.parallax.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.slideanims.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.video.min.js"></script>Let us know if we can help you with anything else.
Regards INSPIRO
Hi
Please go to /js and open theme-functions.js go to line: 323 (after this line items: 1,) add this line:autoplayTimeout:3000,
If you have any issues or you need assistance, please let us know.
Regards INSPIRO
Hello, Thank you very much for your fast respond. 5 BIG STARS. I have one question, please see link sample website: http://ipvca.com/sample/video.html When you click on the video, the open window video will open. My question will be how do you close the video window??? there is now option to close it…can you help me with an option how to add an option to close it.
Thanks ZIMACOM
Hi
Thank you so much for your kind words
I figure out that in your html file is missing the “Pe Icon font” link.
Please include this inside your html file, (inside head tag)<link href="vendor/rs-plugin/fonts/pe-icon-7-stroke/css/pe-icon-7-stroke.css" rel="stylesheet" type="text/css">
Please feel free to contact us anytime if you need support.
Regards INSPIRO
Perfect…..you are the best….5 BIG STARS for your fast respond, fast costumer service. The problem was solve, you are great. I have one question? Are you available for free lance work? in case I may need extra services for you? Let me know please.
5 BIG STARSSSSS * * * * * BEST COSTUMER SUPPORT
Thanks ZIMACOM.
We will always be here to help you quickly & provide you with a great experience so that you & your clients will be happy with POLO.
Yes, sure we are available for custom services. Please contact us from our profile form here: http://themeforest.net/user/inspiromedia
Let us know if we can help you with anything else.
Regards INSPIRO
Ok, thank you very much for sure I will contact you. You guys are the best. Congratulations for the EXCELLENT SERVICE.
You are most welcomed
Does this theme have SASS support? LESS? What can I use to modify it other than vanilla CSS?
Hi
Thank you for showing your interest in POLO.
We are about to include SASS files on next update,
You can purchase template and when the uploade is ready for download, you will be informed via email.
Please let me know if you have any other questions, we will be glad to assist you.
Regards INSPIRO
I purchased this item but cannot find where your Twitter widget code is. All pages that I’ve looked out with the Twitter widget have pre-filled text but there is no dynamic widget. Where can I get this?
Hello
Thank you for using POLO.
Please open a support ticket here http://support.inspiro-media.com and we will assist you on this matter.
Regards INSPIRO
Thank you, I’ve submitted a ticket and look forward to finding a solution.
Hi
We have replied your ticket with an resolution.
Let us know if we can help you with anything else. We will be glad to assist you.
Regards INSPIRO
Hello, I have one question. How can I add accents to my content in spanish? like: á, ú, í, ñ, ó, etc…
Thanks zimacom
Hello I have another question? Can you help me to write this code better. I notice that I have a problem to set a link to the image and a get a yellow frame on the href=”“
CAMERON
Válvulas y actuadores
Can you help me get it right. see page: http://ipvca.com/sample/nosotros.html
Thanks zimacom
Hello zimacom
Thank you for using POLO.
1) If you wish to use the spanish characters in your site, you need to change the encoding meta tag, placed in the header.
Find:<meta charset="utf-8">Change it with:
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
2) The logo image size can be changed easily, simply go to /css and open theme-base.css, go to line 1519, height: 90px;
3) Go to your index.html file and find data-aspectratio=”4:3” change it with data-aspectratio=”16:9”
4. I see you are missing an close tag of “a”, Also i checked your link in http://ipvca.com/sample/nosotros.html and everything works fine.
Let us know if we can help you with anything else.
Regards INSPIRO
Hi, I have a pre-order question. I love all the templates, however, I am not sure what skills are needed to change them around. Do I need HTML code experience or are they easily modified. Please provide any info of what is required to modify the templates to suit a new design. Thanks
Hi
Thank yous for your interest in POLO.
You just need to have some basic html skills, and you will be able to create any kind of websites by using existing demos, shortcode elements, pages etc.
We have Professional Support Team, so every time you need assistance, please contact us and will be glad to assist you.
Let us know if we can help you with anything else.
Regards INSPIRO
Thank you for your interest in our template, do let us know if you need assistance, we will be glad to assist you.
Regards INSPIRO SUPPORT TEAM
Hi, do have a page which contains a submit form with file attachment…?
Hello
We are about to include on next update, an new simple template with form for job applications, which contain a file attachment field.
However, if you need to add the file attachment field in your form or somewhere else, then you can simply send us an email here ardianmusliu@inspiro-media.com, and attach your current html file and php file, so i can send you a completed form with file attachment for you before the update is ready.
Let us know if we can help you with anything else.
Regards INSPIRO
Hi all, first of all this is great template, I really enjoy it. I have one question. Right now I’m using Revolution slider with fullscreen class “rev_slider_wrapper fullscreen-container”. Can I somehow change it to boxed version or with some margins on left and right side? I don’t want to be full width.
Hello
Thank you for your kind words!
Please follow these instructions below to easily change it to boxed version.
1. In body tag change the class from “wide” to “boxed” (this will make your site as a boxed version).
2. Find in your document the Slider Revolution Settings sliderLayout:”fullscreen” and change it to sliderLayout:”auto”
Let us know if we can help you with anything else.
Regards INSPIRO
Yes this make my site in boxed version. But want to try something else if it’s possible. Can I make only Slider Revolution boxed and the rest of website fullscreen?
And one more thing. I want different ‘transition’ for every slide. I guess I need to change data-transition=”fade” for every slide on < li > element, but this is not working. Something that I miss?
Hi
Please follow these instructions below to easily change it the slider layout.
1. Find in your document the Slider Revolution Settings sliderLayout:”fullscreen” and change it to sliderLayout:”auto”
2. Find #slider and wrap inside with container: Example:
<section id="slider">
<div class="container">
<div class="rev_slider_wrapper fullscreen-container">....
</div>
</div>
</section>
Let us know if we can help you with anything else.
Regards INSPIRO
Hi Inspiro, I still havenot resolved issue with LOADER- I tested it here: http://mobt.me/JgTc and I don’t why loader doesn’t show on mobile device. Are there other options to loaders?
Hello
Thank you for your ticket.
I am able to see the loader on mobile devices without any issues. Please give us some time to investigate what could be the issue on your site.
We will follow conversation on your opened ticket in support forum.
Regards INSPIRO
contact form error
the documentation file says “You need to modify email address on contactForm.php, line 5”
but there is no such file?
There is “contact-form.php” which has on line 11
Enter your email address: $to = ” ”;
I entered it but showing error saying “Could not instantiate mail function.”
Help Please
Hi
Thank you for using POLO.
Recently we have simplified the contact form, and changed php file name from contactForm.php in to contact-form.php
Please go to /include directory and fin contact-form.php, open with an text editor and in line 11 find $to = ”” and add your email address.
Let us know if you need assistance.
Regards INSPIRO
Also make sure your server is runing mail() php function. Usually the local servers does not support php mail(). You have to upload on your hosting server.
Thanks
of course i have already done all of that and i am not running locally
any ideas?
There is a reference to the old name in file:
contact-form.js
line 32
url: getBaseUrl() + "include/contactForm.php",?
Google:
Uncaught TypeError: $(...).validator is not a function
Everything should work fine. Are you using the latest version of template. Let me know before you proceed.
Thanks
downloaded yesterday
Please send me your contact-form.php file here ardianmusliu@inspiro-media.com
I will check and test it.
Thanks
Hi Inspiro, I bought your template because of the design and it’s Responsive. I am having two issues with video: I have a youtube video in background in my index.html page and on iphone & ipad it doesn’t show (video is a youtube link). In my services.html page I have another video in header (video is in mp4 inside video folder) also doesn’t show. And the “loader”: <!- SITE LOADER ->
Also that doesn’t work (it’s between head & header)...
Can you help with the video issue on smart devices and the loader…. thanks!
Hi uesse
Please can you open a support ticket here: support.inspiro-media.com and send us your url, let us investigate it.
Regards INSPIRO
Hi Inspiro, I opened a ticket yesterday. Are you there? Thanks!
HI uesse,
I see you have opened your ticket 13 hours ago. We just got in to our office. Please give us some time to resolve your ticket.
Regards. INSPIRO
