984 comments found.
Hello, awesome theme, it tells you put a lot a effort on integrating conversion modules on it. It is posible to you to add diferrents product category layouts? I mean, an attractive button cart is missing when you show a product on homepage (it only shows the icons at right) e and is really important for conversion.
Could you do this?
We will take a leap of faith here choosing this theme and im pretty sure you wont let us down!
Keep going, Best regards!
Hi rppm93,
Do you want to show the add to cart button at the bottom as my screenshot http://postimg.org/image/sm4rorqrb/? If it is right, you can do it easily. Just switch the layout in Theme Options.
Best regards,
Hi, I installed the Gon theme, and the products category and products details pages are displaying with some errors, please see my screenshot : http://screencast.com/t/bvdKFnTQV
Hi vponce,
Please open a ticket here https://skygroup.ticksy.com/ and give me your FTP and WP admin account. I will check it for you.
Best regards,
Hi,
I would like to change the order of the blog posts on the GON theme so that the latest article appears first.
Hi digitalcowboy,
It should display the latest article first if you use the Blog Template. If you use the Blogs shortcode, you can set the Order By option to Date, the Order option to Descending. Please see my screenshot http://postimg.org/image/q80evbzdd/.
If you need more help, you can open a ticket here https://skygroup.ticksy.com/ and give me your website information. I will help you.
Best regards,
Hi,
The theme is not compatible with WooCommerce 2.5.2 right now.
There appears:
Your theme (Gon) contains outdated copies of some WooCommerce template files…
?
Hi zisko,
Don’t worry about this. We checked that template(content-product_cat.php file). It only changes the class of the product category item. It does not affect our theme. We will also update it in the next update.
Best regards,
Hi,before i buy the theme support rtl?
Hi ravgrg,
Yes. Our theme supports RTL language.
Best regards,
Hi, you know if it works well with “Massive Addons”?
I really like this theme. Very good work!
Hi gnxdevelop,
Thank you for your interest in our theme!
I’m not sure about this. I don’t yet check this plugin. If you have the plugin package, you can send it to me. I will test it for you and reply to you later.
Best regards,
Hi, recently released a new version wocommerce 2.5.2. Whether it is compatible with this theme ? Can I update the woocommerce to version 2.5.2?
I see that on January 30 a new version of this theme . How do I update it ? as well as the previously installed ?
Is there a difference – that the first update – theme or woocommerce?
Hi Greville,
The current version of theme is compatible with WooCommerce 2.5. Please read our documentation for more information about updating the theme.
After updating the theme, you will update the plugins if you see a notification about updating the recommended plugins. If not, you should not update the recommended plugins.
Best regards,
Hi there, I have a question if it is possible to change the stock information on catalog view. I want to display information about items that are ON STOCK, but I dont want to display information about items that are not on stock (on order) – so direct opposite to current settings. Thanks.
Hi martinbulak,
It is possible. Please open a ticket here https://skygroup.ticksy.com/ and tell us your request details, FTP and WP admin account. We will customize it for you.
Best regards,
Hello again, a very important thing I realized right now. When we have a Vertical Navigation Menu ( Shop By Category ) in header layout 1 or 2, on mobile phones this menu disappears instead of showing it somewhere on top.
This is a must have option to show this Shop By Category Menu on mobile phones for all us who have a lot of mobile phones users.
Can you make it appear on mobile phones please ???
Definitely this is a must have as there is no way on mobile phones to see all the products if the Shop By Category doesn’t appear. Can you add it please ?
Hi bundyflavour,
You can add your product categories into Mobile menu. We disable the Shop By Category menu on mobile because Mega menu does not work well on mobile. If your Shop By Category menu does not have any mega menu, we can customize it for you. Please open a ticket here https://skygroup.ticksy.com and give us your website information. We will help you.
Best regards,
Yeep. you are right, it works as a charm 
Thanks for the tip.
One more thing, is there any way to hide the FILTER products button when showing the products ?
Hi bundyflavour,
You go to Theme Options > Product Category tab. You find the Top Content Widget Area option and turn it off.
Best regards,
Great, many thanks. Best support I have ever seen until now. Keep up the good work
Hello again, one question, the v1.09 of this theme will stop working with WooCommerce 2.4… ?? It will only work with 2.5+ ?
Thanks
Hi bundyflavour,
Yes. The current version 1.0.9 works with WooCommerce 2.5+. If you update the theme, you should update WooCommerce plugin.
Best regards,
hi. how i can make signup for members who want to sell in my eCommerce website like ebay or amazon
thanks skygroup
i have a question, with regards to the supermarket demo.. what if i have more than 6 products in the category.. will there be a slider icon so client can browse the other products? coz i noticed the max product per category is only 6.
refer to this screenshot thank you: http://postimg.org/image/zb0inpbtt/
Hi pinoybsn,
You can enable slider for this shortcode. You can also change limit number of products in each tab. Please see my screenshots http://postimg.org/image/bg2tmrdnx/, http://postimg.org/image/isld42fhx/.
Best regards,
ok.. ill buy this and thanks for fast reply i thought im gonna wait til tomorrow! thank you
i want to know that how can i add countdown plz see screenshots http://prntscr.com/9ywt9z on variable Products plz see screenshot http://prntscr.com/9ywvrk
waiting for your reply
Hi WebexDesigner,
You need to set Sale Price and date for your first variation product. Please see my screenshot http://postimg.org/image/sr9jilmrf/.
If you need more help, you can open a ticket here https://skygroup.ticksy.com/ and give me your website information. I will help you.
Best regards,
When you upgrade to the latest version of WooCommerce, when I select any product to enter or just to see the product category does not open and leads me to the 404 page not found. The route is not found well or something.
Hi molaunfleje,
First, you try to update Permalink again. If it is not fixed, please open a ticket here https://skygroup.ticksy.com/ and give me your WP admin account. I will check it for you.
Best regards,
Hi , i have an issue with my nav-menu.php i’s hang out when loading, this was happened since i have added some 60 sub categories, so on my wordpress dashboard when i try to modify or set my menus it hang out and not finish loading or give me a blanc page.
Any help ,
Thanks,
Hicham
Hi Hicham,
Please open a ticket here https://skygroup.ticksy.com/ and give me your FTP and WP admin account. I will check it for you.
Best regards,
Thanks for the quick reply, I have sent you a ticket . Thanks, Hicham
reference: Ticket #661860
Hi,
I have installed the theme and I’m currently working on the blog. In the blog roll page, I still see lorem ipsum text for my standard blog post instead of the first two sentences. How can I fix this?
Hi digitalcowboy,
In the Blog page, it displays your blog excerpt. If you don’t input the blog excerpt, it will get the blog content. I think your blog excerpt is lorem ipsum text. Please check it again.
Best regards,
Hello, i can’t submit any ticket. i always get: “Your related URL does not appear to be valid.”
Can i get your support email please
Just send the messages
hello, please I am trying to add subcategories as megamenu to my categories, can you guide me on how to achieve this?
Hi tosin2014,
In the Menus editor, you add product categories/subcategories from the Product Categories tab on the left hand side to your menu. Please see my screenshot http://postimg.org/image/dwxt0vujt/.
If you don’t see the Product Categories tab, you can click the Screen Options button on the top right corner. You find the Product Categories option and enable it. Please see this screenshot http://postimg.org/image/oaymu4fah/.
For more information about creating a mega menu, please read our documentation http://demo.theme-sky.com/gon/documentation/#menu.
If you need more help, you can open a ticket here https://skygroup.ticksy.com/ and give me your website information. I will help you.
Best regards,
Hi Guys,
Loving the theme there are a few creases I’d like to iron our though.
On this visit I’ll just go over the main one,
Firstly we love your portfolio feature, which looks great however we want to use it for videos. Visitors would view it in the exact same way that you do however instead of the featured image within the post they would be greeted with a playable video from the usual sources (Youtube, Vimeo, self hosted).
Is this possible with an alteration or update?
Thanks in advance and great work!!!
Hi screeder2,
Thank you for using our theme!
Your suggestion is good . We will add this feature in the next update. If you want to use this feature first, you can open a ticket here https://skygroup.ticksy.com/ and give us your FTP and WP admin account. We will customize it for you.
Best regards,
Nice Job on more homepage styles. Again, beautiful!!!
Thank you very much!!!
