229 comments found.
Hi I am unable to set up a carousel for showcasing my faculty, can you help me out with this
Hello, Please send your problem + link website to email support for check and help : support@oceanthemes.net , Thank you
Hi,
I set 2 languages for my website with Polylang plugin (English and Armenian).
Now when I am adding a phone number at the Top menu from Universo settings I am not able to translate Call us text into Armenian. http://snag.gy/1dflE.jpgHow can we fix that?
Hello,
Please send your problem to email support for check and help : support@oceanthemes.net
Thank you
multi language ex: portuguese
Hello, you want use website with multi-languages or just use one language is portuguese for your website? our theme include file translate : .PO & .MO files and you can use to translate to your language, Thanks
one language is portuguese
Hello,
Our theme include file translate : .PO & .MO files and you can use to translate to your language, Thank you
Dear author
recently i buy this theme http://themeforest.net/item/universo-powerful-education-courses-events/full_screen_preview/12624481
and i install my own domain http://crystotraining.com/
i face some problems can you fixed it http://crystotraining.com/?page_id=202
my template-course-list.php page is not working please fix my problem it’s urgent
Hello, Please send your problem and link website to email support for check and help : support@oceanthemes.net , thank you
sir yesterday i was email you but no any response my email kindly please check my email and fix my problem my site is live
Hello, Our developer will support for you in today, Thanks
I have purchased Universo theme and uploaded at mbbs-md.com/wp/temp
Imported all the required stuff, including OT Testimonials and activated it.
First, it is not showing exactly the may demo theme was presented.
Secondly I need testimonials under it, how to put Testimonials having pic + text ?
Regards Sharad
Hello,
Happy new year 2016 !
We prepare to welcome the Lunar New Year, which is the biggest holiday of the year for our country.
We will be stop support in about 10 days and starting from 5th February to 15th February 2016
All request for support will be reply after 15th February 2016.
Please send your issues to email support : support@oceanthemes.net
Thank you
Hello,
We have page gsusg.pl
How can I show one category of the courses not all in the list of courses? I want to crate new page and show old courses there but now the template shows (http://gsusg.pl/kursy-usg/) all categories I want to see only one
Thank you
Hello,
Happy new year 2016 !
We prepare to welcome the Lunar New Year, which is the biggest holiday of the year for our country.
We will be stop support in about 10 days and starting from 5th February to 15th February 2016
All request for support will be reply after 15th February 2016.
Please send your issues to email support : support@oceanthemes.net
Thank you
I get a error on calendar… how i fix? i already send 3 emails for you.
Hello,
Happy new year 2016 !
We prepare to welcome the Lunar New Year, which is the biggest holiday of the year for our country. We will be stop support in about 10 days and starting from 5th February to 15th February 2016 All request for support will be reply after 15th February 2016.
Please send your issues to email support : support@oceanthemes.net
Thank you
Hi
I’ve sent you an ticket through the profile page, please can you answer it.
Thanks
Hello,
Happy new year 2016 !
We prepare to welcome the Lunar New Year, which is the biggest holiday of the year for our country. We will be stop support in about 10 days and starting from 5th February to 15th February 2016 All request for support will be reply after 15th February 2016.
Email support : support@oceanthemes.net
Thank you
Hi, I’d like to switch logo when I switch language with WPML. Is there a way without using custom code in header?
Dear all,
Happy new year 2016 !
We prepare to welcome the Lunar New Year, which is the biggest holiday of the year for our country. We will be stop support in about 10 days and starting from 5th February to 15th February 2016 All request for support will be reply after 15th February 2016.
Welcome to our Country Vietnam and Time zone GMT+7
Thanks all.
Hello,
I need to have the separated category “archive”, that you cant see in the page courses (http://gsusg.pl/kursy-usg/)...Now whole categories can be seen,,. When even the the single course is out of date we can see It everywhere…and i dont want it
How to dissappred the one categories from the template of the couses site…Or there is something like archeve of courses in the template.
Dear all,
Happy new year 2016 !
We prepare to welcome the Lunar New Year, which is the biggest holiday of the year for our country. We will be stop support in about 10 days and starting from 5th February to 15th February 2016 All request for support will be reply after 15th February 2016.
Welcome to our Country Vietnam and Time zone GMT+7
Thanks all.
Oh ok 
Happy new Year 
Can I use your theme to host a free webinar without charging any fee? My goal is to offer a free online event and free register, to be hold 100% with pre recorded videos. After the free event date I think of charging people if they want access to the videos. Also, is it easy to have your theme translated into another language like portuguese?
Hi, sorry for delay reply your email, but we are holiday of new year 2016 in my country vietnam, stop support from 5/2/2016 to 15/2/2016 , thank you so much
HI,
I have purchased this theme to few months ago. I have a problem in my wp admin. My wp admin page has not open.
How can i fixed that ?
Hi,
Please send your issues and link website to email support for check and help : support@oceanthemes.net
Happy new year 2016 to you.
Thank you
I downloaded the theme this morning and the package does not include sample data. Dammy data
Hi,
Please send your issues and link website to email support for check and help : support@oceanthemes.net
Happy new year 2016 to you.
Thank you
Hi,
What I want to achieve is to assign different locations to one course so people can search available courses in their location.
In example:
COURSE A (location a, location b, …) COURSE B (location a, location c, …)
Is this possible?
Thank you in advance
Hi,
Please send your issues and link website to email support for check and help : support@oceanthemes.net
Happy new year 2016 to you.
Thank you
Pre-purchase question: Does this theme have a sticky menu?
Sorry, this theme does not support sticky menu now. Maybe we’ll update it in future.
Thanks for interesting.
Hi, when I am on your demo site and click on “Homepage Events” (under Home link) there is a white blank space where a slider or something should be. Do you have a slider for this template? If so what type?
Thank you
Hi,
It’s have a sliders, you can check again now : http://demo.vegatheme.com/universo/home-events/
Thank you
thanks for a great theme! My issue is: - the menu doesn’t work in iPhone screen size – it turns into that ‘drop down button’ but it just doesn’t open when I click on it – am I supposed to activate it somewhere?
Thanks!
Hi,
Please send your issues and link website to email support and check : support@oceanthemes.net
Thank you
Your search box on top (demo site) doesn’t work in my phone
Hello maloqueiro,
Thank you for interested to our theme, thank you for let us know issue with search box on top, we’ll check and fixed this problem soon.
Thank you
Hi! I have a little question about this theme.
1. How i translate the slug on Courses? http://dev.pixeel.net/targetlanguage/courses/become-self-marketer/
2. About here (Inicio / Courses / Become self marketer) How i edit the link ‘courses’ to go to my page > http://dev.pixeel.net/targetlanguage/cursos/
3. About events, how i fix the problem on homepage? only display ‘01 jan’. http://dev.pixeel.net/targetlanguage
4. On Calendar… how i edit the week name? http://dev.pixeel.net/targetlanguage/eventos/
5. On newsletters widget, how i edit the text inside the buttom?
6. On home, i have a default contact form, how i edit the color of this buttom? > http://dev.pixeel.net/targetlanguage/
Thanks a lot
Hi, please mail for us support@oceanthemes.net.
We’ll support you in there. Thank you!
Hello,
I need support for Universo WP Theme. But I can’t register for the forum as the Purchase Code is not being recognised as valid.
Please help.
Thanks, Carolyn
Our forum has some issues now. You can send mail for us support@oceanthemes.net
Thank you!
