88 comments found.
i want to import home demo No.8 (home-8).
all home demo is with out trouble
but only ‘home-8’ has big trouble… white screen output…
wildbunch84.cafe24.com PLZ check this URL, and teach me how to fix it. Thanx
Dear Wildbunch,
Thanks so much for purchased our theme and taking the time to contact us.
Please open a ticket at http://member.zootemplate.com/helpdesk/ for getting our support.
Kind regards, Dave
Hi, should we assume the wordpress version is then not yet compatible with the new shopify ecommerce plugin? Thanks in advance
Dear Eastworks,
Thanks so much for taking the time to contact us.
This is WordPress version. And it can’t work with Shopify.
If you are looking for Shopify version then you should check this http://themeforest.net/item/soul-responsive-multipurpose-shopify-theme/14291426
Kind regards, David
Don’t worry, that wasn’t really my question but i have a solution now. Another note, many of your images are not loading on your demo sites. Can you fix these so we can go through options with our client, thanks
Dear Eastworks,
We’ve fixed that issue.
Thank you so much for reporting that.
Kind regards, David
Hello, where can I remove the language dropdown in the top bar? And where to put the phone number on the left of the Logo when Header style: Header Simple Logo Center is selected? I cannot find it.
Dear Meubelsenmeer,
Thank so much for using our theme.
Please open a ticket at http://member.zootemplate.com/helpdesk for getting our support.
Kind regards, david
Thanks, just did it 
Hi there,
Can you advise if the stock photos in the demo are included (with licenses) in the purchase of the theme. If not, can you advise where to purchase the stocks as they go perfect with the theme.
Dear 3bird,
The photos used in our live preview are not a part of the demo content. All photos can be downloaded from unsplash.com OR purchased from shutterstock.com
Kind regards, David
Hi,
I will using (http://wp.rivertheme.com/ri-soul/home-2/) template.
But this 3 columns area not working mobile responsive.
Mobile: http://prnt.sc/aiobow
Can you check please?
Cheers.
Dear Gokhanmms,
Thanks so much for purchased our theme and taking the time to contact us. We much appreciate that.
Please feel free to create a ticket at http://member.zootemplate.com/helpdesk/ for getting our support.
We will take a closer on your issue and help you solve it asap.
Kind regards, David
Hi! the demo isn’t installed ok, the pages aren’t part of the demo?? and on plugins the visual composer is update pending but isn’t possible because need a activation.. the activation is not included??? thanks
Dear Warholandromeo,
Thanks so much for purchased our theme and taking the time to contact us. We much appreciate that.
Please feel free to create a ticket at http://member.zootemplate.com/helpdesk/ for getting our support.
We will take a closer on your issue and help you solve it asap.
Kind regards, David
Looks beautiful! Good luck with sales!
thank you so much!
Hi ,
I have big problem with your theme !!! it is when I do any changes whether if it is in appearance,page content . . etc I can’t see my changes ! I have to wait about 10 mins to see the changes that I made !
Can you help ?
Dear SaudWeb,
Thanks so much for purchased our theme. We much appreciate that.
Please create a ticket at http://member.zootemplate.com/helpdesk/ for getting our support.
We will help you solve your issue asap.
Kind regards, David
Hi prepurchase question
Does buddy press work with this theme?
Also I really like the product grid layout is it possible to have blog posts display like that as well a bit like:
http://blog.pand.co/? thanks!
Dear Philgames3,
Thanks so much for taking the time to contact us.
The theme hasn’t tested with Buddy Press. However, we thought It will be working well.
The theme also doesn’t have the masonry blog layout. If you want we can make it for you with a little fee.
Kind regards
Hello, I have downloaded the theme and are in general satisfied. But , when I ‘ll upload my own logo it will not appear on the page. What’s wrong?
Dear Sandrazobell,
Thanks so much for purchased our theme. We much appreciate that.
Please open a ticket at http://member.zootemplate.com/helpdesk for getting our support.
We will take a closer look on your issue and help you solve it asap.
Kind regards
Hello,
We have facing some problem at the time of development , We need your help to solve those issues.
I have select home8 demo layout but we are unable to add image in right side under 3 image which is after the slider. I want to add 2 row and 2 column at the left part of the body and in right part add a image so please let me know how can i do that.
Dear Brainwaveadvertising
Thanks so much for purchased our theme. We much appreciate that.
Please open a ticket at http://member.zootemplate.com/helpdesk for getting our support.
We will take a closer look on your issue and help you solve it asap.
Kind regards, David
Hello, I have a pre buy question, the home 09 ( http://wp.rivertheme.com/ri-soul/home-9/ ) use a revolution slider? Thanks.-
Hello,
Thanks so much for interesting with our theme.
Yes, it’s using Revolution Slider plugin.
Kind regards
Hi , How can I vhange the link on the top bar ? that contain logout , myaccount . . .
Hello,
Please refer to this http://screencast.com/t/Dedd9jvv
If you need further assistance, please open a ticket at http://member.zootemplate.com/helpdesk/ for getting better support.
Kind regards
How do I setup different languages ?
Hello Gibanel,
Please check these article
1. https://wpml.org/documentation/getting-started-guide/
2. http://www.wpbeginner.com/beginners-guide/how-to-easily-create-a-multilingual-wordpress-site/
Kind regards
Hi there,
Thanks for a great theme. I’m thinking of buying. Just need to figure out a few pre-purchase questions.
Can this theme work for a marketplace? If so, is it compatible with WC Vendors? Do you use: “woocommerce.php” file for theme integration?
Thanks in advance, Teresa
Dear Teresa,
Thanks so much for interesting with our theme. We much appreciate that.
Our theme haven’t tested with EDD or WC Vendors plugins.
It’s working with WooCommerce only. So if you are looking for a marketplace theme, then we strongly recommend you to find other theme such as http://bit.ly/1QuVbtL
Kind regards,
I just bought this theme and it works quite well! there are lots of options for customization and support has been quite helpful thus far with minor bugs
thanks so much for using our theme & supporting us! We much appreciate that.
Cheers!
my purchase code of slider revolution is not work
So you should contact the owner of Revolution Slider for getting their support.
Kind regards
Hi! Just purchased, and where can I get the demo files? (already download the all files.)
Hello Sunny,
Thanks so much for purchased our theme. We much appreciate that.
Please refer to document and jump to 4. 1. Demo Content Import section to see how to import the demo content with 1 CLICK DEMO IMPORTER feature.
If you need further assistance, please do not hesitate to open a ticket at http://member.zootemplate.com/helpdesk
Kind regards
Great theme! Congrats & GLWS
thank you so much!
