10940 comments found.
I updated new release, and then I got ‘You cannot add another “BookYourTravel Tours Product” to your cart.’ when I add one tour twice in the cart. It seems in old version I can do this. Any advices how to fix this? Thanks.
Hi,
You can edit your BookYourTravel Tour Product and set Is Sold Indivudual to unchecked.
And also edit includes/theme_woocommerce.php and change
update_post_meta($variation_id, '_sold_individually', 'yes');to
update_post_meta($variation_id, '_sold_individually', 'no');Thanks, I changed both, no lucky over there so far. I created one ticket already, maybe need some more check up.
We have replied to your ticket.
Thanks
Thanks!
You are welcome
Hello,
2 questions :
1/ Is it possible to have a perpetual calendar for vacancies ? Indeed, each year I have a High season with the same dates for all the accomodations. It would be better to say it one time instead of each year.
2/ My website is multilingual with WPML plugin. All translations seem ok except for review tabs. In each language it’s in english wheras I have translated it with WPML String translation. Any idea of what’s wrong ?
Thank you for your help
Hi,
1. Unfortunately, our system works in creating seasons for a date range. There is no “perpetual setting”.
2. Did you rescan the keywords with the WPML rescan strings option?
Yes but the translation is not working. The “Element” is translated but Cleanliness, Value for money etc… are not translated.
You go to Theme options in your original language and you enter the labels and values etc and then you save options.
After that, these labels are registered as WPML strings that are then translatable from the String translation tool.
That’s what I did but the labels aren’t translated. That’s the only thing I can’t translate. Is there a problem with this ?
Hi,
For the dynamic strings to be available for translation via WPML -> String translation you need to
Go to WPML -> Theme and plugins localization Under "Select how to translate strings in the theme and plugins" Select "Translate the theme and plugins using WPML's String Translation" Click Save. Now go to WPML -> String translation and for example search for Cleanliness It will be available for translation.
Thanks
Thank you.
All the items are available for translations and I have writen the translation but in the website, it is all the time in english. I have translated around 200 strings without problem but the item reviews are still in english.
Please signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please privately include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thanks
Is there a css code I ca nuse to hide the ribbon only and still have the menu items on the ribbon visible?
Hello,
the following code should help:
.header .ribbon {background:none;-webkit-box-shadow:none;-moz-box-shadow:none;box-shadow:none;color:#444;}
.header .ribbon:before,
.header .ribbon:after.
.ribbon nav:before,
.ribbon nav:after {display:none;}
.ribbon li a {color:#444;text-shadow:none !important;}
Thank you
The code didn’t hide/remove the Ribbon, rather the hide the Contents of the Ribbon. Should be the other way. I want to Hide/Remove the Ribbon and Keep All the text and Font color . Thanks so very much for all your support.
Hello,
the code hides only the background of the ribbon and keeps all of its content intact.
.header .ribbon {background:none;-webkit-box-shadow:none;-moz-box-shadow:none;box-shadow:none;color:#444;}
.header .ribbon:before,
.header .ribbon:after.
.ribbon nav:before,
.ribbon nav:after {display:none;}
.ribbon li a {color:#444 !important;text-shadow:none !important;}
Can you please provide your URL, so that I can see if the code interferes with any other potential custom styling and fine-tune the code I have provided?
Thank you
Thanks- I ve submitted a ticket. Private Ticket #697789. Also pending is Private Ticket #696810
Thanks
Thank you
hi where do i download the upgrade?
Hi,
You will find the upgrade in the ThemeForest downloads section
thanx
You are welcome.
Please, when you have a moment. Take a look at my open ticket. Thanks again
We do not work on weekends as indicated on our sales page. Your ticket is in a queue, we will address it as soon as it reaches the top of the queue.
Thanks
Thanks for responding
You are welcome.
Hi! Just updated the theme, but it seems I have a problem with the revolution slider plugin. I try to upload a new slide but it’s not working. I can see that neither the auto adjust button, auto center the image, add new slide, or update slide works. That is when I select the “add new transparent slide” option. I tried to activate/ deactivate the plugins one by one, but it looks like there is no such conflict. Thank you in advance!
Hi,
When upgrading the plugin did you go to wp-content/plugins and completely delete the revslider plugin? And then follow the prompts in wp dashboard to reinstall and reactivate the revslider plugin? And after this, did you completely clear your browser cache and then reaccess the revslider management screen?
I didn’t deleted the plugin. I’ll try that. Many thanks!
Ok thanks
Publish frontend submitted content immediately? When users submit content via frontend, do you publish it immediately or do you leave it for admin to review?
NOT working , all the submissions appears as draft and need to approved
Ok thanks for the heads up.
are u willing to fix it today or it will will takes time
It has been added to our list of things to fix. It will be fixed in due time.
Thanks,
which is when ?
Like I said. This may be an issue with your theme options. We have resolved this and will release a patch today.
You can either wait for this version 7.02 or create a ticket on ticksy for this to be resolved.
7.02 will fix the WPML discrepancy, the issue with frontend submit publish content and also this theme options issue that happens to some people.
Thanks,
thanks
You are welcome.
what is the permalink of the accommodations ?? I tried evreything but not working tried hotel,hotels,accommodation,accommodation … no one workd
Please signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please privately include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thanks
i’m not able to edit room type from Front End , when i open my room types page , there is button to edit , but it’s not working
What exactly do you mean by “not working”?
when you open my room types link , you will see all room types which you had created cards , there is button called Edit above each card
this button suppose give ability to edit / update the room type , when you click it , it’s re load and give nothing “show the same page”
same for my hotel link
hope its clear
In Theme options -> Page settings, did you correctly set the page links for create room types, create accommodations?
same problem with my vacancy link , the button suppose give ability to edit / update it , when you click it , it’s re load and give nothing “show the same page”
Like I said. This may be an issue with your theme options. We have resolved this and will release a patch today.
You can either wait for this version 7.02 or create a ticket on ticksy for this to be resolved.
7.02 will fix the WPML discrepancy, the issue with frontend submit publish content and also this theme options issue that happens to some people.
Thanks,
yes I did ,typically same as help documentation
Please explain your statement as it is unclear what you are saying.
Thanks
when you open my accommodation link it show the hotel with book button and not with Edit button , I don’t know what link to open if i need to open hotel in front end ?
This will be resolved with 7.02 or by you creating a ticket on ticksy.
Thanks,
also whom slider not working , and give error massage “The following plugin needs to be updated to its latest version to ensure maximum compatibility with this theme: Revolution slider.”
As we clearly indicate in our upgrade.txt, you need to follow these steps to upgrade revslider plugin:
1. Connect to your server via FTP client. 2. Go to wp-content/plugins and completely delete revslider folder. 3. Go to your website admin and follow the prompts to install required slider RevSlider. 4. After installing RevSlider, activate it. 5. That should be it. For further configuration information please look at _documentation\revolution_slider folder.
please advise how to disable price break down from showing , i think its not good idea to be public before the user do the booking , it can be ok to appear in the booking confirmation of the user
That is something you will have to custom code yourself. Our theme does not have a feature to disable price breakdown at this time.
main home page search not working , it’s re load with no result , header search not working for hotels or any other customs post , its show only the blog result
weekend price should be used only if this 02 nights booked alone / separate or one of them ” Saturday and Sunday or one of them ” , if weekend nights booked within stay so the normal rate will be applied , also you have to give option for the user to select the weekend days , as its can be different from Country to another , Europe use Saturday and Sunday , Midele East use Friday and Saturday
Header search is indeed intended to search only through blog posts.
Main search on home page does indeed work as it should, as can be demonstrated on our demo page.
Weekend prices work as they are implemented in our theme. You can always customize the theme to work according to the mechanism you need by editing code.
Thanks
my explanation for the weekend pricing is the standard in all travel system , please think about it other wise this option is useless “its just advise”
please advise what will happen if i left the weekend price blank ?
Main search on home page does work and doesn’t show the search result , I’m sorry but its true , it’s correct its working in your demo but ours not
The weekend price is “useless” in your specific scenario. Please feel free to customize the code to your own needs. If you set the weekend price to 0, it will not be used.
As for search results, please set WP_DEBUG to true in your wp-config.php and report back if you see php errors on search results page.
Thanks,
Me too, is impossible create a vacancy
in the menu, the accommodations are not show
the slider need also one upgrade and the search doesn’t work
edit: the search work, you need only to leave the checkbox “show only for valid vacancies”
btw the vacancies doesn’t work, urgent fix needed
Are you using WPML?
yes, last version
if i deactivate the plugin the vacancies show the accommodation
what is the point so? incompatible with wpml?
We are aware of this issue and will release a patch this week.
also this bug http://youtu.be/bMD4m_aOelo
To fix this please edit js/accommodations.js and change line 483
from
} else if (totalDays % 7 > 0) {
to
} else if (window.accommodationRentType == 1 && totalDays % 7 > 0) {
We will also release this patch shortly.
I,m not able to select the callender in create vacancy , also the page my account does’t work for partners . it,s not showing partner dashboard
You need to enable is for partners when editing the my account page in order for that to work. “Not work” is not a good explanation of the issue you are experiencing, please provide more information,
Also, we offer technical support through ticksy. For further technical assistance please signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please privately include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thanks
it’s already enabled for partner and still not working , please double check , its seems there is deference between what is applicable to download and your demo.
This may be an issue with theme options. Please create a ticket on ticksy and we will provide you with a fix.
Thanks,
hi, i’d want to buy this theme, but i see no ticket selling functionality. how can a client send ticket inquiries (plane, train, bus)? can it be integrated in the main page alongside hotel, car, cruise, etc.?
one more question: is there a russian version of the theme available?
Hi,
No our theme does not provide a ticket selling feature.
Our theme is compatible with the WPML plugin for translation. It is also internationalization ready and comes with ready made po files for translation with for example poedit program.
Thanks
Hello ,
Is it possible to give access for users to only their own post type , if hotel so can see only hotel dashboard in the current vergin ?
Is it possible for customers whom did booking , to amend or cancel their booking online ‘front end ‘
Thanks
Sari
Yes, partners see only their own accommodations in their dashboard.
Customers who submitted a booking cannot change that booking. That is not a feature of our theme.
how to set that user is for accommodations , and another one for cruises , .... etc
all of the have the same dashboard or different ?
Aha, I misunderstood the question. No, at this time you cannot restrict certain partner users to only edit accommodations whiles other to only edit tours.
You could perhaps create two copies of the page-submit-user-content.php template, call one Subpit User Content Accomodations, and the other Submit User Content Tours and then edit the menu’s within these two php files to only show the links you need.
Hello, I get this error with custom search results page when I use the search widget : Parse error: syntax error, unexpected ‘global’ (T_GLOBAL) in /.../wp-content/themes/BookYourTravel/custom-search-results.php on line 1 I use a child theme ans I have done the last update. Thank you for your help.
Your ftp client has jumbled your php files. Please set your ftp client Transfer Mode to Binary and reupload all theme files to resolve the issue.
Submit booking form validation has an error look at last name validation text, it asks for an email.. Last name
Please enter a valid email address.
Hi,
Please check Theme options -> Booking forms and check whether your last name is marked as an email or Text
Hello after update of the text was not translated part of the website is not correct displayed.Wanted to ask there are many language packs should all be here . Here is a photo after the upgrade.http://s10.postimg.org/6vnhmnbll/Screenshot_9.png ,http://s17.postimg.org/m9f0jke7j/Screenshot_6.png ,http://s27.postimg.org/6q7039igz/Screenshot_8.png
Hi Rob,
A number of new keywords were introduced and some were change. If you are using WPML can you rescan the language files to see if you are missing strings that need to be translated?
If using poedit, please follow this tutorial to merge language files: http://www.cubiclenomore.com/code/random/how-to-merge-your-po-file-with-new-pot-file-from-vendor/Hello Again,
Sorry, I don’t mean to crowd this space, but the new upgrade is great and greatly messing with me.- Data Picker to select Dates on both Create Accommodation and Create Vacancy doesn’t pulldown/popup the calendar when selected – Normal with the upgrade?
- How can I remove/hide Season Name in Create Vacancy Page?
- Location Selection on Create Accommodation page is missing – this is normal on the new upgrade or my update wasn’t done correctly I’m having lots of issues since the upgrade
Hi,
1. When you click the right hand side calendar icon does the datepicker open?
2. Have you tried hiding it with css?
3. When you go to create accommodation, you see only title and content. After you enter these two fields and click Create, you see the rest of the fields.
The Theme upgrade seems to be the problem so far. The upgrade wasn’t done correctly and its conflicting badly with the customization which are all done on the child them. I ve gone through two developers including the one that did the customization and none of them could successfully update the THEME.
I submitted ticket and hoping you can can help with upgrade. I know you don’t do customization- But need help – waited for this update.
I had to restore backup – and back to older Theme.
We indicate clearly in our upgrade.txt that you need to upgrade the php files in your child theme as well when you do the upgrade.
You cannot leave php files in the child theme that are from older versions of the theme. That is the case with any WordPress theme, not just ours.
Sir, I’m not very good at this and doesn’t know how to upgrade php. Not blaming you or the theme, rather the lack of knowledge. I will pay for the service if you could be kind enough. Thanks
Hi,
We do not do upgrades or customizations unfortunately. It is something you have to manage with your programmer.
They simply have to reapply your custom changes from old files to the new files in child theme.
