447 comments found.
Is possible to make an “one page” site? Like if you click on an item it goes to area in the same page. If yes, how? thank you 
Hello,
Yes, it’s possible. Like this demo for example http://demo.select-themes.com/capri7
The idea is to assign Anchor ID to rows (section) that menu items will target http://screencast.com/t/L95PYzfo
and then in Appearance -> Menus, to add custom links, that will have full url with #anchorID thay should target, for example https://mysite.com/#home
Select
Hi i’m interested to buy. I want to ask if it possible to customize the header exactly like this website http://www.ulturale.com/ with center logo and the type “menu” near the overlay menu button and the two language switch. thank you very much
Hello,
Yes, take a look at this demo http://demo.select-themes.com/capri5/ you can just use centered logo of course.
For language switcher, you would need to use WPML plugin for running a multi-language site. Our Capri theme is fully compatible with it.
Select
HI, just wondering if this theme allows to select product options like color, size before buying or if it supports variable product plugin?
Hello,
Yes, you can create Variable products from WooCommerce for allowing users to choose some attributes for the product they are interested in (size, color…), no need for additional plugins for this
Select
Thanks a lot for the reply. If i buy theme only will I be getting regular theme updates even after 6 months. Last question i am curious to know is what framework it is based on
Hello again,
You’re welcome. Yes, you will keep getting theme updates all the time, only support period (help from our support agents on ticksy) is limited to 6 month (it can be additionally extended of course).
We developed and used our framework for all our themes
Select
Hi, is possible disable only one category of portfolio? Show all of categories except one. Thank you
Hello,
Yes, it’s possible. You can split all your portfolios into two main categories – this one you don’t want to show, and the other one, that will be the parent for all others.
And then, when you add portfolio list element on some page, you can set it to show the items only from that second category http://screencast.com/t/nF3tVm4R
Select
Hello! Is it possible to mix the divided home apperance of the Peach Demo with de minimal corner menu of the Papaya Demo? Thanks!
Hello,
Yes, it’s possible, you just need to use FullScreen Menu instead of the regular one.
Select
Hello, I cant find the option to put on background image on the page. Can you help me?
Hello,
There’s no option for setting background image, only if you use Boxed layout you will have the option for it in Select Options -> General.
If you don’t use boxed, you need to set it with css. If you need help with writing css for this, please submit a ticket to https://select.ticksy.com , and our support agents will provide the css for this.
Select
Hey, loving the theme. Just wondering if you had implemented the email icon on the team setting yet. I can’t seem to find it. Thanks.
Hello,
We didn’t include it into team element, but you can use one of existing icons, and then change it with custom css to be mail icon.
If you need help with css for this, submit a ticket to https://select.ticksy.com , and our support team will provide the right css to do it.
Select
Waitin´ for Support on Private Ticket #667776 since Feb 11th… You could do it better and i know you can! ;)))
Hi,
Sorry for the delay. We have been a bit low on resources for the past few days. We have just assigned your ticket to a member of our support team to be handled with high priority.
Select
Nice theme! we would like to work with it but i doubt how much prio there is for you guys on this theme since the last update was almost 5(!!) months ago and Woocommerce had some major changes since then which probarly result in missing/old template files? Visual composer also had some updates we’ll be missing when working with this theme. What is your policy on updates?
Hi,
Thanks for the kind words.
There will be updates for this theme in the future for both WooCommerce and Visual Composer. Our team is working on these updates and they will be released as soon as they are ready, but we cannot commit to a precise date at this moment.
Select
How do I change the time on each testimonial (with the testimonial slider)?
Hello,
In your WP admin, go to Pages -> the page where you are using testimonials element, and in settings for that element set the Auto Rotate Slides to your desired time (in seconds)
http://screencast.com/t/3l85xOOaSelect
Hi, When I have a theme like Peach with all it´s functionalities, is it possible to change the navigation menu from horizontal to vertical way? (Like the Kumquat menu,for example) but keeping all the Peach layout like its landing page, etc.. Do we need CSS for that ?
Thank you again.
Hello,
No need for any css. For any of our demos you can switch the menu into the position you like better. In your WP admin, just go to Select Options -> Header, and change Header Type from Top to Side.
Select
Hello,
We´ve just installed Capri theme and after installing Woocommerce, this message showed up in our dashboard:
Your theme (Capri) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Can you help us, please? Thank you
Hello,
This means that you have installed the latest version of WooCommerce plugin that came our recently, we’re currently preparing new theme update that will include compatibility with this version of WooCommerce.
Select
What should I do now? The only choice is to wait for update? Can you tell me how can I get the developer support?
We want to upload the Peach demo but we would like to have other demos features also. When we are importing should we get all or options or widgets?
Can we do this editing steps while we are waiting for theme update regards woo commerce?
Please get back to us as soon as possible.
Thank you
Hello,
Yes, we recommend keeping latest compatible woocommerce until new update is released.
You can get support for our theme by submitting a ticket to https://select.ticksy.com
When it comes to other demos, you should import only one demo at time. If you don’t like some, you can use WordPress database reset plugin to delete all the content and settings, and then to import new demo. Or you can install WordPress locally on your PC, and import several demos to check features and everything.
Yes, of course, you can built your entire site, and once the new update is out just to update the theme for full woocommerce compatibility, nothing from your content or settings will be lost!
Select
Hi, I’m having some issues in resizing the images into different formats, the only thing I can find is changing the pixels which doesn’t change the image size. Could you please provide me with clear instructions on how to do this (I checked in the manual but it doesn’t exactly correspond) on the images from the portofolio and the shop? And instructions on how to add space between images (in the portfolio and shop)
Thank you
Hello,
For portfolio single items, you can choose of of predefined types. If you choose gallery type, you can set the image proportions for portfolio single gallery.
You can also set there the image orientation for masonry portfolio list
http://screencast.com/t/clGOZtk2MgF and whenever you insert portfolio list element on some page, you can specify the image proportions for the list in element’s settings.When it comes to shop, the proportions are set in WooCommerce -> Settings -> Products -> Display http://screencast.com/t/fJeTMXrVxmK
after you make changes there, you would need to use regenerate thumbnails to apply the change to already existing photos.
Select
Pre order question.
I see many good layout on this theme, can I mix page’s from different layout’s? It’s the same CSS, and functions or I need do many changes?
Thanks in advance.-
Hello,
You should only have one demo imported at a time – otherwise the content gets overridden and duplicated causing improper theme behavior.
But You can easily combine various features from different demos. All the elements and features can be used in every demo! The suggested way of doing this is creating a WordPress local development environment with as many demo sites as you need to import the demos you’re looking to combine. Now you can safely take a look at the back-end of each demo that you’re going to use a feature from and either copy the necessary content or replicate a setting to your live site.
Select
Hi, I’m trying to import the Guava content, but it doesnt running. Actually I just wanna find how can I creat a vertical slider like the demo 2.
I saw only the default slider and the split vertical slider options.
Thank you.
Hello,
To create this, you need to set a page to have Full Screen Sections template!
Since this page template is quite specific, we will go over its features separately:
Full screen sections are created by adding Row elements. In the Row element options, you need to select “Row” in the “Row Type” field and “Yes” in the “Use Row as Full Screen Section” field.
http://screencast.com/t/n8iSs36xcFYou can add any content inside your Full Screen Section row. The content in each Full Screen Section will be vertically centered. Pages set to the “Full Screen Section” template do not have a title area, and you can’t add a Select Slider or Layer Slider to the top of these pages.
Select
Got it! Thanks.
You’re welcome. Glad we could help.
Select
hello! I was wondering, is it possibile to make the title and text bigger on a slider but only when viewed on a mobile?
Thanks!
Hello,
Yes, this can be done with custom css. If you need help with writing a css for this, please submit a ticket to https://select.ticksy.com , include a link to your site, and our support team will provide the css for this
Select
I created a ticket on your support system 3 days ago, please respond. Cheers
Hello,
Can you please tell me the ticket ID so I can check up on it? Thanks
Select
654706
The ticket has been replied, please check ticksy and continue the conversation there with our agents.
Hi, WP dont recognize my purchase code, it says its invalide. So i can’t set up automatic updates. Also, Capri is not well installing, before I used to have Yaga as theme for my website, and so on the home page the header is Capri but the rest of the web page is Yaga, the older theme.
Hello,
I recommend you contact Envato for the first issue, since I guess you’re using Envato Toolkit plugin for auto updates? They are in control for everything related to purchase codes, so please check this with them, your purchase is fully valid on our side.
For this second thing, it might be that some shortcodes of previous content built in that theme have remained, and you got this. Please submit a ticket to https://select.ticksy.com , and include a link to your site in a private ticket, so our support agents can have a look.
Select
Hello,
I was wondering how long to answer my support ticket. I have a site that is down due to the woo commerce integration and the plugin/files that comes with the site causing fatal errors, and a clean version of the theme is not rectifying it nor a database restore.
Hi,
We are low on resources during weekends, so it may take some time to answer on all tickets. We will answer on all tickets asap.
Select
Thanks for getting back to me, but I have found another solution. Many thanks.
We’re glad to hear you’ve managed to solve it on your own.
Hi Select Themes,
I have one problem with your beautiful theme with the RECENT POSTS Widget. Basically, it is very simple to fix! I have read a lot of public tickets but didn’t find my answer. On your demos, you use the RECENT POSTS WIDGET with pictures. When i integrate this widget on my sidebar, only the titles of the recent posts appear. And i didn’t find any options that give me the possibility to show the pictures of the post. I also looked for the solution in the Select Theme Option but found nothing. Can you please help
Hello,
In Appearance -> Widgets, we have used Select Blog widget to display this recent posts. http://screencast.com/t/tuWQeu51Y9d
Just make sure that each post you have has featured images set!
Select
thanks so much
No problem
I would like to have top navigation on desktop and switch to side navigation on tablet and mobile. Any idea’s on how to get that to work?
Hello,
The top navigation is on desktop is just fine. On tablets and mobiles, you header switches to mobile version – a hamburger button left from the logo, to open the menu.
However, you can use SideArea like in this demo http://demo.select-themes.com/capri7/ you can create your menu inside a side area, which you can hide on desktops, and show that one on mobiles instead of classic mobile menu.
Select
Yes, thats exactly what i want. But how do I do that? I can’t seem to find out how to hide it on desktop, and only show on mobile devices.
Hi again,
This can be done with simple custom css, that will hide this side area on big screens, and keep it for mobiles, and hide mobile default menu.
If you need help with css for this, please submit a ticket to https://select.ticksy.com , include a link to your site, and our support agents will provide you the css for this.
Select
Guys, I am currently considering buying the theme. Although, I see it has not been updated for a few months. This could mean a couple of things. It is already perfect.. No time or perhaps an update is on the way. Please enlighten me! Due to all the security stuff lately, I’d like to keep my themes updated!
Hello,
Thanks for the interest in our theme. Yes, update for the Capri theme is in progress at the moment, should go out soon. It will include the latest versions of included plugins, compatibility with latest WordPress and WooCommerce, and fixes of noticed bugs.
Select
I bought the theme because of the Peach demo. Although, I does lose all of it’s power on mobile in my opinion. The whole slide effect’s gone.. and images are shown two in a row. Is there any chance to fancy up the mobile view of this demo?
Hello,
Unfortunately, this is how Vertical Split Slider works on mobiles. It shows panels one under another. You can not change that, there’s not enough width on mobiles to show them like on desktops.
Select
