283 comments found.
Hi BkNinja, I have some troubles to set up the Instagram Widget. I have all the IDs and Tokens, but on the main Instagram Developers page asks me to make a new submission with permissions, but I dont know which one to choose and the options are:
- I want to install a third party widget to show Instagram content on my website. - I want to display hashtag content and public content on my website. - I want to display my Instagram posts on my website. - I want to build analytics for my own Instagram account. - My app is still in development and/or is a test app. - My app allows non-business users to login and post comments, likes or follow actions. - My app allows people to login with Instagram and share their own content. - My product helps brands and advertisers understand, manage their audience and media rights. - My product helps broadcasters and publishers discover content, get digital rights to media, and share media with proper attribution.
Then asks me for other stuff that’s too complicated for me… Can you help me?
Thank you in advance Jakob
Hi,
Thank you for contact our support team. We are just able to help you if you have any problem with the theme. For the third party plugins, I think we can’t help, so please ask the plugin owner if you have problem with it. Im sorry for this inconvenience.
Thanks
I have sent you a support request through email for an issue with the Supreme Shortcodes plugin crashing the site upon installation. This is what their support team has to say:
It looks like you’re having an error because your theme Kami, is also using TGM plugin activation class – very common in WP development. However, I see that Kami theme has not been updated for almost a year. In a year TGM class has released 7-8 new versions. I would strongly advise you to contact theme author and ask that he update his TGM class instance. If it’s generated properly it should not conflict with any other theme or plugin.
This is the error message: Fatal error: Cannot redeclare tgmpa_load_bulk_installer() (previously declared in /home/placeholder/public_html/wp-content/plugins/SupremeShortcodes/includes/helpers/class-tgm-plugin-activation.php:3154) in /home/placeholder/public_html/wp-content/themes/kami/inc/class-tgm-plugin-activation.php on line 2199
Since there no updates since 10 December 15, I have to ask if you plan to support/update this theme in the future. Your theme is an AWESOME theme, but, in the end, if it doesn’t have professional, constant support, it will only create issues in the future.
Please help.
Hi,
Thank you for your information, we will update the theme with the newest TGM plugin ASAP.
If you want to do it yourself, you can get the latest version here:
https://github.com/TGMPA/TGM-Plugin-ActivationThanks
Hello,
Is it possible to add a Search Button in the search bar ?
TX
Hi
Do you mean the header Search?
Hey, I’m curious as to how I can find the stylesheet to change the color of the top menu bar… Thank you.
Hi,
You can find the stylesheet file in the CSS folder, bkstyle.css
You can also write your own CSS to the Custom CSS field in Theme Options.
Thanks
Are you going to update this theme any time soon ?? The visual composer is out of date.
Hi,
I think there is a misunderstanding here. The theme doesn’t support VC. Could you please check again?
Thank you
Hi,
How can I organize by date the blog post?
Thanks a lot.
Hi,
Can you clarify more about your question? I see the all modules are sorted by date already.
Thanks
Hello, I enjoyed this theme and going to buy it. I have a small question after viewing the DEMO page: + At home page, in the H1 tag at the head logo => OK + But, at the blog detail page why it remained in H1 Head Logo that is not at the main title (like this demo Sense theme). I can revise the structure H1 (h2,h3) theme after purchasing it?
Hi,
Thank you very much for your interest in our theme. Yes, it’s very easy to change and we’re always here to help you if you need.
Please feel free to ask us if you have any further question
Thanks a lot
Hello 
I have a question about the categories: In the main page of my webpage : www.outplayed.it some of my posts haven’t the right category name in the title. For example the first post has the “tag” NEWS instead of OVERWATCH that is the main category, in some post the tag is right with the main category ( I have 4 main categories … like in the main menu. Why? I just want that in the home page the titles has unders the main category… not the category inside the main category or it will be very chaotic because for example the title NEWS only could not attrack the attention of a specific news game… sorry for my bad english
Hi
Can you send us a screenshot that has your details on it?
Thank you
mmh Yes… where I can send the screenshot? btw you can see it from the home page www.outplayed.it
Please email us the WP admin and FTP account, we will take a look and help you fix it. Our email is bkninja.team@gmail.com
Hello 2 little questions: 1) How can I remove the Initial Big Red Letter in every post? That option make some post a little bad looking.
2) Is it possible to have a different layout for some specific post? I need a layout maybe with a sidebar speficic for those kind of posts. Thanks a lot and sorry for my very bad english
Hi
1) Please add this snippet code to the custom CSS field and check your post again
.single-page .article-content > p:first-of-type:first-letter {
font-size: 16px;
float: none;
padding: 0;
margin: 0;
line-height: 1.5;
color: #444;
}
2) The theme supports several layouts for the article page, you can set it up at the post edit page in admin panel. Unfortunately, the theme doesn’t support to select a sidebar for each post page
Thank you
Thanks a lot
Last question… on my page I have a tooltip that overlay an image… but I don’t know why the image are trasparent to text with other tooltip on… can u take a look? http://outplayed.it/index.php/2016/05/17/guida-alla-creazione-delle-carte-formato-standard/
Hi
Can you give us a screenshot that circle the your issue? So sorry if any inconvenience cause
Thanks
yes sure.. where I can send it? but anyway you can see It clicking on the link looking at the list of colored words in the middle of the post
Hi,
I can see your issue now. I think that you should contact to the plugin author to solve this problem.
Thank you
Hello the plugin said the same thing to contact the theme author heh.. it’s only bad on chrome… it works well in firefox… maybe I need some code in to make the image supreme over the text?
Hi,
Can you try this plugin on the twenty fifteen theme (The default wordpress theme) ?
mmmh I’m a little scared to delete the changes that I made to the Webpage 
the plugin works right on other wepages: https://coder.flowdee.de/hearthstone-cards-for-wordpress/
This plugin is very important for my webpage sorry for the problem
it’s just a chrome problem anyway… also with IE works fine… mmm
Hi,
Could you please add this code to the custom CSS field in Theme Options and check again
.active {
z-index: 10;
}
Thanks
It works thankssssssssssssssss <3 <3 <3
Thank you, I’m really glad that the issue has been solved 
Hi, I am having some issues with the theme. We have always been able to post an article but now for some reason, when I type or drop content in the post area and hit Save Draft or Publish, the content disappears and only the title shows up. Can you please let me know what went wrong? It has been happening for the past few days.
Thanks so much.
Hi,
Please try to disable all of your plugin and try again. I’m noticed that the support time for your license has been expired, so please extend it for further support
Thanks a lot
Hi I am also having problems setting a background image in BK Category Options. I click on Select image and nothing happens.
Can you email us the WP admin account? We will check it soon Thanks
Hi Great theme. How do you remove the icon images that are over the posts? Thanks
Hi,
THank you for using our theme, please add this snippet code to the custom CSS field to remove post icon
.post-icon {
display: none !important;
}
Thanks
Thank you. That works!
Hi, I just installed this, and whenever I upload a picture in the media uploader I get a http error
Hi
Could you please disable all of your plugins and try again? Can you email us the WP admin account so that we can check it
Thanks
Good day, i set the site layout to wide. i got the header & footer wide layout but how can i make the content in wide layout too
Hi,
The content wrapper is fixed at 1140px so that the layout can be displayed properly. The layout will be broken if the wrapper is not fixed
Thanks for your response. Which means i can’t make it full width like header and footer?
Yes. Thanks
Thanks a lot
You suggested me this code (that I added) but it doesnt work anymore:
} .article-content .embed-youtube { text-align: center; display: block; padding-bottom: 56.25%; width: 100%; position: relative; } .article-content .embed-youtube iframe { position: absolute; top: 0; right: 0; width: 100%; height: 100%; border: none;
Can you give me the WP admin account? I will take a look to help you fix it. I’m noticed that the support period for your license has been expired. So you should extend it for further support
Thanks
hi bkninja, I’ve got a problem with open sans font. the turkish characters doesn’t shown correctly. you can check it from my site www.cokiiya.com ?,ü,?,ç,? characters are different from open sans..
hey?
Sorry for late reply, In Typography Setting from theme options panel, try to set Font Subsets as Latin Extended and try again.
If it doesn’t work, please take a look and follow step by step in this article:
http://theblogpress.com/blog/seeing-weird-characters-on-blog-how-to-fix-wordpress-character-encoding-latin1-to-utf8/
I’m noticed that the account your are using doesn’t purchase our theme. So next time, please reply us by the account that you have used to purchase this theme
Thanks
Hi! I would like to ask if there is a way in the boxed version of the site to get the margins to be wider? To be more exact: I want to have more background seen by the user, so I want to make the space from the end of the screen to the first white pixel of the boxed site bigger. Can I do that somehow?
Thanks in advance Nikos
Can you give me a screenshot that has more details on your request?
Thanks
Sure and thanks for the quick response. By default the background is like this I would like it to be like this if possible
so I can show more of my background image.
Thanks Nikos
Hi,
I see, The theme has fixed the width as 1200px. I think it will take time a lot and really hard to change the width of the site. I’m so sorry that I can’t help you to customize this.
Thanks
Ok! Thank you anyway! Did you by any chance work a solution in order to have autoplay in the video post mode?
Nikos
Please send us the FTP and WP admin account and your details, we will try to help you do that
Thanks
Hello!
I would like to customize the width of the template. I am currently using it in Boxed and the width is 1200px, I want it 870px, can I do it?
Hi
Sorry that I can’t help on this customize, because it will take a lot time to edit the layout for all of modules in 870px screen
Sorry for this inconvenience
Just deleted the Envato WordPress Toolkit plugin because it was taking up 83% of my sites load speed, but my dashboard is now saying “This theme requires the following plugin: Envato WordPress Toolkit.”
why do I need this plugin? will I have to use a different theme to get my site speed down because of this? Thanks.
Hi
This plugin is recommended by Envato that will help you update the theme within 1 click. If you don’t want to use it. please feel free to disable or remove it
Thanks
Hi, I want to create a sidebar on a page. I checked the widgets but it doesn’t appear on the page! Is there anything I have to do in the settings?
Hi
Do you mean the default page? If so, please email us the FTP and WP admin account? We will help you to add a new template that has a sidebar for the page
Thanks
Yeah, the random page doesn’t have any sidebars. But with the page builder the sidebar is visible. I sent you a mail with Wordpress Account!
