49 comments found.
Hi, can you please refund? I thought this was a wordpress theme but it is not.
You need to send refund request from your account. Here we are support to our theme related issue only. So if any question or issue with theme then contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.
Very operative support and cool theme. Thank you. 
Thank you.
Hi, I would like to buy that theme but first of all please reply to these questions: 1 – Can I for now have all the products without a shopping cart? And for the future I can add the shopping card easily if I want to? 2 – Do you 100% Customer Support? Do you take long to reply to me when I need you?
After the perfectly install theme your store will look same as our demo store. Also in our theme package included six months free support to any theme related bug. But you need to do some customization work for hide/remove shopping cart features because it’s not admin setting.
ok what is the custom code that I have to write?
You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question or issue.
Russian localization is supported?
This theme fully support to multi languages.
Hi, I cant seem to find where to set up menu in your theme, please help
You can manage tom menu from admin panel, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question or issue.
Hi We have bought this theme past week for our new store but while installing it we are not getting the template design as the original of yours and also we are facing problem in checkout page. The confirm button is not showing. so it would be a great help if you can help us solving these problems
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can check it all your theme related issue.
Your theme does not support iPhone 6S Plus and other devices, which is a shame. All the items in default plage are blured, only after clicking on item it gets focused
Please check it out – This blured and poor looks items on iPhone devices when customers are browsing your store https://s9.postimg.org/a03t4ay9b/image_thumb.jpg
The items only looks professional after you open the product clicking on it Example here https://s3.postimg.org/kzcgzb8fn/focused.jpg
I have asked to fix the problem in my Last ticket and your only answer was the opencart version is not compactible which was not true. I have newest opencart CMS which match your theme version.
Sorry, Take my Apologies, I did make a mistake while installing the template settings Now I fixed it and it works like a charm Great Template!
OK fine, Still any question or issue with our theme please feel free to contact our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server and check it all your theme related issue.
I have a problem with theme at my website pravezlato.sk When I am on my iPhone 6s Plus all the thumbs are blurred! It is not doing at my laptop or destop just at my iPhone 6s + and other mobile devices. AGAIN, the thumb of products in categories are blurred, when I click products for more informations the image is ok, but in categories are all blurred.
I have got reply it is because the theme is not supporting 2.3.0.2 opencart version. When do you plan to release supporting theme for new opencart update please?
Yes, Upgraded theme package available within 2/3 days for support latest version of Opencart.
Hello, I have bought your theme but I never got reply for my support ticket at all. Could you install it for me with all the slider pictures etc? Or they are copyrighted?
Yes, Our technical team perfectly install theme on your server and you will get update very soon via your ticket.
Are the banner images possible to use in my store or it is copyright for your demo only?
You can use banner images for your store.
Fantastic Theme – Very Well Developed, And Powerful! – Best Of Luck With Sales 
– I must say, TemplateMela Truly Are The Greatest Developers Out There!
Thanks we do our best.
Hello, I have contacted your support team but still haven’t got an answer (medium priority). I installed the theme but I’m experiecing some bugs (BLOGS page shows html code in the preview and read more doesn’t work, newsletter text is invisible and search bar doesn’t work) Please let me know, thank you! Regards
Can you provide your ticket id? so we can assign on first priority. After the perfectly install theme your store will same as our demo store.
BAP-471-67745
We need your ticket ID, https://www.templatemela.com/support/
Hi!
My banner isn’t fit right in the layout, could you help me, please?
http://marinavarelajoias.com.br/index.php?route=common/homeThanks
Yes, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server and check it all your theme related issue.
what does the new release include ?
We have upgrade theme package for support Opencart v2.2.x.x, So download the theme package from your account and check it changelog file for updated files.
Awesome work!!! Thank you!
Thank you.
Hi, just bought this awesome template, great job. Where is the language selector ?
This theme fully support to multi languages, Please refer opencart documentation for all default features and modules. http://docs.opencart.com/system/localisation/language/
I want to buy this beauty theme. Can I use the other payment and shipment method ? Visa and paypal ?
Yes, This theme fully support to opencart all default features and modules, So first of all check it all your store requirement with Opencart default theme.
You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install this theme on your server.
problem with the banner…
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question or issue.
Do you have HTML version? I can pay more++ money!!! _
Sorry, In our theme package not included HTML version also we are not provide HTML version of this theme.
hello, does your theme come with a coming soon page ? Can we change the home page slider effect (Fade out instead of slide) ? In the product listing page, can I have 5 items per row if i remove the side bar ?
After the perfectly install this theme your store will look same as our demo store, And yes, Possible to do any customization work with this theme. After the purchase theme contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question or changes.
