984 comments found.
Please help me,, i use TS Product In Category Tabs 2, but eror, i can’t click link anymore.. This is my site : http://nahlaku.com/
Thanks
Hi kimzaqinew2014,
Please add my custom css to fix itbody:not(.fullwidth-template-padding) .ts-product-in-category-tab-2-wrapper:after{
z-index: 0;
}Best regards,
Have you guys fixed the error with the out of stock message not showing underneath the variation box? It’s the only reason I’m not buying your theme. Every other theme shows a little “sorry this product is out of stock” of something like that just above the add to cart button. But on my friends website (using your theme) it doesn’t appear. Even thought product management is selected.
Hi artkis,
Because we customized the Out Of Stock label. It does not show underneath the variation box. It is below the price. Please see my screenshot http://prnt.sc/ai0sgf.
Best regards,
I see, thank you very much for the rapid response. It should really be under the variation box as well. If you have a long ‘short description’ which might be necessary. The customer (and me) has a very high chance of missing this. and wondering why they can’t add it to the cart. alternatively next to each variation it should say [out of stock] and greyed out like on eBay. for example (Medium [out of stock]) (Large [In stock]
Thanks
Hi artkis,
It is only hidden by css. Just add the below custom css. It will look like this screenshot http://prnt.sc/ai11hb.div.product p.stock{
display: block;
text-transform: uppercase;
margin: 10px 0 0 0;
}If you need help to change its style, we will be ready to help you.
Best regards,
perfect thank you. I will buy the theme sometime this week when I’m able to build my store.
hi can i plugin Wc Vendor and how to apply area pin code
Hi deepakkarki,
Thank you for your interest in our theme!
You can use the WC Vendor plugin with our theme. About the PIN code, you will have to install the third party plugin, such as https://wordpress.org/plugins/woocommerce-check-pincode-zipcode-for-shipping/.
Best regards,
thank you sir 
Hi, I have issues withe the theme. After registering, whenever a customer log in, it redirects the customer right back to the “My Account Page” , instead of the customer dashboard. I am wondering how to fix that. Thank you
Hi denachtetheme1,
Thank you for using our theme!!!
WooCommerce redirects to the My Account page after logging in by default. To change it, you can add the below php code/* Used for WordPress login */
add_filter( 'login_redirect', 'ts_custom_login_redirect', 10, 3 );
function ts_custom_login_redirect( $redirect_to, $request, $user ) {
return 'http://yourdomain/wp-admin/profile.php';
}
/* Used for WooCommerce login */
add_filter('woocommerce_login_redirect', 'ts_custom_woocommerce_login_redirect');
function ts_custom_woocommerce_login_redirect( $redirect_to ) {
return 'http://yourdomain/wp-admin/profile.php';
}For more information, you can read the following articles: https://support.woothemes.com/hc/en-us/articles/202828575-Redirect-to-a-custom-page-after-logging-in, https://codex.wordpress.org/Plugin_API/Filter_Reference/login_redirect
If you need more help, you can open a ticket here https://skygroup.ticksy.com/ and give me your website information. I will help you.
Please don’t put your purchase code here
Best regards,
In the lookbook theme i want to change the word (shop now) from the home page slider
Hi waliedomran,
The Shop Now text is ready to translate. You can use the Loco Translate plugin to translate it from english to english. You can also edit it in the gon/woocommerce/content-product_cat.php file. You should copy this file to the child theme and then edit it.
Best regards,
I need to add the main logo between the menus in the lookbook theme,
www.walidkamel.com/itc
Hi waliedomran,
You add directly your logo to the menu. For more information, please see this screenshot. Your site url is not available now. If you need more help, please open a ticket https://skygroup.ticksy.com/ and give me your website information again. I will help you.
Best regards,
Hey, I have made a blunder, my developer has built a backend of php and i purchased the this theme for the front end. But my developer is telling me we cant use the wordpress theme !!! how do we solve this issue. i need the front end of supermarket. Please help out.
Hi pinku999,
You have to use WordPress with our theme. You can use the backend of WordPress. Please tell your developer about this. If your developer still want to use his backend, you can contact themeforest for a refund and then buy a html template.
Best regards,
Dear authors,
I am having trouble deleting slides from the Slider Revolution plugin. The “Delete” button exists, but it doesn’t respond. I have tried de/activating the plugin, and even deleting it and reinstalling it altogether, but to no avail. Can you please help me delete these slides that I no longer want in my plugin menu?
Thank you.
Hi zapruderworld,
Please open a ticket here https://skygroup.ticksy.com/ and give me your FTP and WP admin account. I will check it for you.
Best regards,
can you please add the lookbook theme for me.
the url is www.walidkamel.com/itc
Hi waliedomran,
The Lookbook homepage only uses the Product Categories Slider shortcode http://prnt.sc/ah39ln. You add the product category thumbnail in the product category editor http://prnt.sc/ah36fj.
If you can not do it, you can open a ticket here https://skygroup.ticksy.com/ and give me your WP admin account. I will configure it for you.
Best regards,
Hi there, is there a specific size for product images? You can zoom in I was just wondering what exact size and dimension your theme recommends for images to be saved in.
Thanks!
Hi YourDesignHere,
Thank you for using our theme!!!
The product image size depends on your product. There is no standard about this. But you should upload the big images. It should be at least 600px width. Because it will be used for the zoom function or popup. This screenshot is our settings http://prnt.sc/agnzy8. The size of our original product image is 800×973 px http://demo.theme-sky.com/gon/wp-content/uploads/2015/05/6.jpg.
Best regards,
Hello! Do you have any recommendations how to get rid of the secondary menu below the main menu? Its a large dark grey box that takes up too much space. Thanks
Hi m0rg1an,
Thank you for using our theme!!!
Are you mentioning the breadcrumbs area http://prnt.sc/ag8iqu? If yes, you can reduce the height of breadcrumbs area by using my custom css.breadcrumb-title-wrapper{
padding: 25px 0;
}
.breadcrumb-title-wrapper.breadcrumb-v1{
padding: 25px 0 280px 0;
}If you need more help, you can open a ticket here https://skygroup.ticksy.com/ and give me your website information. I will help you.
Best regards,
Hi,
I found a bug when you go to any product and click on E-mail to a Friend -> then it open a new window (target: _blank).
Best, teamsisu
Hi teamsisu,
Thank you for reporting!!! We will check and fix it.
Best regards,
I need to add offer price to a product for a limited time – put this will apply only if he buys any other products from my website – so he must buy at least 2 products the one with the offer and any other product.
Hi waliedomran,
You should find and install the third party plugin, such as http://codecanyon.net/item/woocommerce-dynamic-pricing-discounts/7119279 or https://wordpress.org/plugins/pricing-deals-for-woocommerce/. Please check to make sure that they are suitable for you.
Best regards,
How to add red hot corner to a product like sale corner ?
Hi waliedomran,
The hot label will be added when the product is featured. To know how to set featured products, please read this article.
Best regards,
Hi,
I’m installing your awesome theme, but I find some troubles with it:
When I try to install the theme via Appearance > Themes > Add new > Upload.. I get a white screen with a link saying: Try again? When I click it nothing happens, so I uploaded the theme using the FTP. This worked fine, but now I have troubles with automaticly installing the required plugins.
2 plugins are not being installed:
An error occurred while installing Revolution Slider: Kan bestand niet kopiëren /home/tekst/domains/etage.nu/public_html/wp-content/plugins/revslider/languages/revslider-ru_RU.po.
An error occurred while installing YITH WooCommerce Wishlist: Kan bestand niet kopiëren /home/tekst/domains/etage.nu/public_html/wp-content/plugins/yith-woocommerce-wishlist/languages/yith-woocommerce-wishlist-it_IT.mo.
Looks like something is wrong with the language files? I don’t know how to fix this and I assume this is not supposed to happen
Could you help me? Many thanks!
Greets
Hi 5589_THa,
Thank you for using our theme!!!
The problem may be your PHP configurations. Please try to increase the value of the following variables in the php.ini file: upload_max_filesize, max_execution_time. If you can not edit the php.ini file, you should contact your hosting provider for help.
If you have other problems, you can open a ticket here https://skygroup.ticksy.com/ and give me your website information. I will help you.
Best regards,
Hi! How will i be able to change or put a background image for my main content?
Thanks!
Hi whitewalldesign,
Thank you for using our theme!!!
To add a background image, you go to Appearance > Background. Then, you have to add custom css below to set the background color of the page content to transparent#main, #main > .page-container{
background-color: transparent !important;
}add_filter('theme_mod_background_image', create_function('', 'return "";'));if you need more help, you can open a ticket here https://skygroup.ticksy.com/ and give me your website information. I will help you.
Best regards,
Thanks for this! How do i call in the image file location?
Hi whitewalldesign,
You can see all uploaded images in the Media page http://prnt.sc/afe2×8. To get the image url, you click to edit image. You will see the File URL field on the right hand side http://prnt.sc/afe32m.
Best regards,
No, i mean how will I be able to load my custom background image for the content section after I put in the codes you gave me.
Like do I call it in as:
background-image: url(‘x.jpg’);
Thanks!
Hi whitewalldesign,
You go to Appearance > Background http://prnt.sc/afea4u. Then you set background image on the Customize page http://prnt.sc/afeaiz.
Best regards,
Oh! Thanks skygroup!
Dear Sir or Madam, Im intrested in your Theme “Gon” for WooCommerce. I just have a few Questions: Are there any features not included (slider, wishlist…), or is it like the preview? Thanks for information. Greetings Antoine Tuechy
Hi Antoine,
Thank you very much for your interest in our theme!!!
If you buy our theme, you will get all features like the preview.
Best regards,
Great product, the website is fast and has lots of features. I have 2 questions
1. How can i add product name in the place of “price” and move price under the product name or right over the “add to cart” button. Right now the product name is right over the breadcrumbs and i think this is confusing.
2. You have thumbnails of products listed vertically to the left of main product. I have them listed underneath the picture no matter if i choose vertical or horizontal picture. Is there another option to set this the way you have it? or do i have to change the thumbnail settings somewhere?
Hi tkfranz,
Thank you very much for using our theme and your compliments!!!
1. It needs a small customization. You can open a ticket here https://skygroup.ticksy.com/ and give me your FTP account. I will do it for you. Or could you please wait for the new version of theme? We will release the new version in the next week. This option will be added.
2. To change the product thumbnails style to Vertical, you go to Theme Options > Product Details tab. You find the Product Thumbnails Style option and set its value to Vertical as my screenshot http://prntscr.com/ae5o7p.
Best regards,
thank you …
1. Is it possible to add product category widget with visible subcategories? Right now it is possible with main categories but not sub categories.
2. i did set the product thumbnail style to vertical but still i doesn’t line up that way. I will create a ticket for this then.
Hi tkfranz,
1. You click on the triangle icon to see the sub categories http://prnt.sc/afkf6a. If you want the sub categories to be shown by default, you can add my custom css.ts-product-categories-widget ul ul{
display: block !important;
}
.ts-product-categories-widget .icon-toggle{
display: none !important;
}2. OK. I will wait for your ticket. Please don’t forget to give me your FTP and WP admin account.
Best regards,
Hi! Could you describe me. Which templates format we’ll get after buying? We need only pure HTML (+CSS +JS +Images), because our site work on ShopScript framework and we afraid of to get templates and transform them from other frameworks WP for example. We need to be sure in this issue.
Hi PaulOntrendo,
This is a WordPress theme. It includes the HTML, CSS, Javascript and PHP files. If you need the HTML template, you should find here http://themeforest.net/category/site-templates.
Best regards,
Hi
I love this theme but I want to know if you support multi vendor integration and which one works well with your theme. Do you also support payment integration (Local and international).
Thanks.
Hi ikechiawazie,
Thank you very much for loving our theme!!!
You can use the WC Vendors plugin with our theme. We don’t integrate this plugin. But we see other customers use it and it is working fine. If there is any problem about conflict, we will help you.
WooCommerce supports the Local and International shipping methods by default https://docs.woothemes.com/document/local-delivery/. If you need more shipping methods, you will have to install the third party plugin.
Best regards,
Hi, still testing this great theme.
After creating new account, the email notification. Is it customize-able?
1) from: Dev Theme <skygroup.demo@gmail.com>
Can I customize the sender?
2) Dev Theme – Powered by WooCommerce
Can I customize this notification footer? Change “Dev Theme” ?
I got it. Thanks.
Hi AmeenzNet,
Yes. You can configure them in the WooCommerce Settings page. For more information, please read the woocommerce documentation https://docs.woothemes.com/document/configuring-woocommerce-settings/.
Best regards,
Hi, another thing is about Aftership widget.
Can this theme handle a sidebar widget for Aftership plugin so that a customer can quickly perform tracking from the widget (key in tracking number)?
Not sure if your theme supports Wordpress widget or even has your own widget/sidebar configuration.
Hi AmeenzNet,
WooCommerce includes the order tracking form by default http://demo.theme-sky.com/gon/track-order/. Just add the [woocommerce_order_tracking] shortcode.
You can also use the AfterShip plugin if you want. Our theme supports WordPress widget. You can also create unlimited sidebars.
Best regards,
This Aftership is for tracking delivery. The Wordpress cannot show delivery status I guess.
Which demo layout of your theme can support sidebar widget?
Hi AmeenzNet,
This is one of them http://demo.theme-sky.com/gon/product-category/accessories/. You can also display the sidebar on the shop, single product, blog and any page.
Best regards,
