1060 comments found.
Hi, I want to close some rooms booked some days. How i can do it?
Hello temawebhome
It’s not necessary to close the booked rooms. If one room was booked, it is not shown when another customer search room. The system will only show the available rooms automatically.
Regards
ThimPress
Hello,
I have a problem with the mobile view of my page, the toolbar is occupying half of the screen in the leftside and I want it to stay as a header. How do I change that?
Here is the link: http://www.zagitas.com/sp01/incaspa/
Thanks
Purchase code: a0036100-6565-4db3-ab51-a7babf9bf3bd
Hello veronicasanrom, if you move the toolbar to stay as a header on mobile, it’ll affect some elements in your site. I’m afraid that the layout maybe broken.
For other problems or inquiries, please register your account on thimpress.com and post a ticket on https://thimpress.com/forums/forum/sailing/. We’re willing to help you.
Regards
ThimPress
Hi,
This theme is nice.
I use a system of reservation named “reservit”. How can i do if i want your booking system to be linked with my reservation system “reservit”.
Is there a way to do this?
Thanks,
S.
Hello Sulkor
Our reservation system is created TP Hotel Booking plugin. I’m afraid you can not use other system with our plugin. They probably conflict. I’m not sure they’ll work well.
Regards
ThimPress
Hi, I have a problem with the rooms gallery setting. I like to transition with fade, the original setting is random. Where I can change the transition?
Hello michelmenafra
There is no option to change the transition but we can help you to change. For any problem or inquiry, feel free let us know at https://thimpress.com/forums/forum/sailing/. We’re willing to help you.
Regards
ThimPress
hello I have all pages booking, my rooms etc same empties , I have to configurated from zero?
Hi, you have to configure your rooms by yourself.
Regards
ThimPress
I mean the page are like for blogs and empty, can you see my page: www.goodmorningcancun.com Regards
I loaded the images and create the rooms type etc but I can not see them in the web page Thanks
Is there a software to configurare the theme, more friendly because is too complicate to configure hte theme…regards
Hi,
There isn’t any software. Our theme is built by SiteOrigin Page Builder so it’s easy to build page by drag & drop widgets. You can also configure your site with Customize panel. I think it’s simple. You can refer here docs.thimpress.com/sailing
For any problem or inquiry, feel free let us know at https://thimpress.com/forums/forum/sailing/, we’re willing to help you.
Regards
ThimPress
Good morning I placed pictures in rooms and rooms type; but they are not showed in my web page..do I have to press something to activated it
Hello raulzeva
Please post a ticket about the problem you have on our support forum https://thimpress.com/forums/forum/sailing/, we’ll check.
Regards
ThimPress
404 ERROR Stop horsing around.
Sorry, We couldn’t find the page you’re looking for.
I receive this message trying to get the link for the ticket
Hi, please try again. Our support forum is working normally.
I am cannot see Logo in apparence >> costumize
Hello raulzeva
Logo option is in Appearance >> Customize >> Site Identity.
Regards
ThimPress
Thanks
Hello , i have buy theme ,after room cart checkout massage cart empty,i will set this your request has been submitted successfully thank you.please fix
I have Test Room Booking as a customer on my website and go to admin and see our bookings and customers show but no information about room qty,Room Type,Room name ,
Hi,
You can view booking details in TP Hotel Booking >> Booking >> View, see the attachment http://docs.thimpress.com/wp-content/uploads/2015/11/view-booking-details.jpg
Regards,
ThimPress
I want to make (booking.com) clone can your theme serve this purpose ? i want the visitor to be able to search for available bookings within start and leave dates as well as choosing number of rooms and number of persons and also be able to search within specific country or city. In general i want to make booking directory tell me if your plugin can serve this purpose and if it not can we make it as custom developed for extra money ? Also is there a way to add flying ticket option. many thanks
Hello prodevglobal
With our TP Hotel Booking plugin, you can search room in a specific period of time, select numbers of rooms and persons. And what does this mean “search within specific country or city’’?
Regards
ThimPress
Hi, i am going to purchase this skin. But i’d like to know is it possible to disable use booking plug-in to use own booking plugin with iframe plugin? Also, is it possible to change/disable index page’s ‘checking availability’ section?
Also, is it possible to make/open other languages such as Korea, English, Chinese, Japanese?
Hello, you can install multilingual with our theme. Sailing theme is working with our booking system. You can not replace our booking plugin by your plugin. I’m not sure it’ll work effectively.
Regards
ThimPress
Hi, pre-buy question, is it possible for guests to make a reservation without paying? i would like to still keep the booking theme running but without the payment part.
Hello, you can use our Payment Offline payment method if you don’t want to pay.
Regards
ThimPress
Can you set pricing plans for certain months? like for low and high season or only for days of the week? or both for Christmas and New years etc.?
Hello, currently you con only set pricing plan following the days of week.
Regards
ThimPress
Hello I have bought the theme, and I have the same isssue as spatdesing, about updating. And the other question is about the instalation I think it was properly installed but the booking and other features are not available or working properly. Regard
Hello raulzeva,
Please post a ticket about the problem you have on our support forum https://thimpress.com/forums/forum/sailing/, we’ll check.
Regards
ThimPress
hello I have the ID of purshage 30242348, I can not enter in forum. would you have a email.
Hi,
Please register your account on thimpress.com https://thimpress.com/wp-login.php?action=register
Then post a ticket about the problem you have on our support forum https://thimpress.com/forums/forum/sailing/.
Regards
ThimPress
I am doing this I guess through here, isn’t it?. I am progresing in this theme. I haver other queston is I rnt appartmens instead of room , Can I change the label of room to the bottoms?
Hi,
Please post a ticket about the problem you have on our support forum https://thimpress.com/forums/forum/sailing/, we’re willing to help you.
Regards
ThimPress
I have tried to do it several times and I receive the message 404 ERROR
Would you have an email to contact you pls.
Hi there, I have pre-sale question. Does this feature (WooCommerce support, using WooCommerce to handle payment) from your theme description means that we can use the payment gateways added to woocommerce to handle the payment process?
Best Regards!
Hello, with our TP Hotel Booking WooCommerce addon, you can use WooCommerce’s payment gateways for payment process.
Regards
ThimPress
Sounds great,
How much does this woocommerce addon cost and where can i buy it?
Best regards!
Hi, we support WooCommerce addon without extra charge. It’s packed following the theme when your purchase our theme.
Regards
ThimPress
Hi, can i choose multiple hotels?
Hello, do you mean that you want to install multisites with our theme? You can use a plugin to install multisites.
Regards
ThimPress
Hello, I’m having issues with changing some rules on mobile version. I need to hide some elements. I created some rules for mobile version in APPEAREANCE-> CUSTOM CSS like this: @media screen and (max-width:767px){#pgc-3108-9-2, #videohome, .instagram{display:none}
and this morning all rules I created desappeared. Why it happens? Where I have to go to create custom rules for mobile version? I urgently need to hide some elements on tablet and mobile.
Thank you
Hello mariap69
I see you asked for our help on our support forum. We also replied. Please check.
Regards
ThimPress
Dear ThimPress_Support I sent already a private message with custom details for login, but I didn’t received any answer.
Please, as I wrote it’s urgent. I need support as I cannot understand why if I set up custom css for media query all rules desappeared.
I repeat here my message, and please, answer here. Thank you
My previous message here: Hi, I created some rules for mobile version in APPEAREANCE-> CUSTOM CSS like this: @media screen and (max-width:767px){#pgc-3108-9-2, #videohome, .instagram{display:none}
and this morning all rules I created desappeared. Why it happens? Where I have to go to create custom rules for mobile version? I need to hide some elements on tablet and mobile.
Thank you
Hello, we replied your ticket. Please check.
Regards
ThimPress
is it fully translatable and wpml compatible? does any field have label so it can be approved for Accessibility? do u recommend any plugin for Accessibility?
Hello nexias
Our theme works with WPML perfectly.. You can use this plugin to translate. And what does this mean “Accessibility”? I don’t understand what you mean.
Regards
ThimPress
check this “https://codex.wordpress.org/Accessibility” Can u add labels to your booking plugin for fields arrival-departure dates, adults and children…?
Yes i know that. that’s why i will use extra plugins but can you add labels to fields arrival-departure dates, adults and children to your check availability booking plugin…?
Hello, I mean you can not use this plugin for our theme. It is not compatible.
Regards
ThimPress
what plugin? Your theme works with your booking plugin which create a search availability form in home and booking page as i see to your demo site. there are the fields arrival-departure dates, adults and children to which i want to add labels. the accessibility plugins works almost every where….
Hi, I’m sorry but don’t know which plugin can meet your request. The accessibility plugin can’t be used for our theme.
Regards
ThimPress
Hi how to change “other rooms”? I wanna display all the other rooms but I can’t find it on the backoffice
Hello giorgiognoli
You can use Loco Translation Plugin to change “Other Rooms”.
Regards
ThimPress
Hi, I’m trying to customize the theme, but when I save I get no changes. I imported the demo, but if I change something I cannot get right results (Ex. Rooms Search of the homepage). How is it possible? Even if I only try to change the elements color, then I save&publish, but nothing changes. Please let me know how I can fix, because in this conditions it’s impossibile go on. If necessary I give you private access to the data, because the site is under maintenance. Your support website is down (error 524). Thank you
I tested locally, and appear to function normally. I checked the system requirements on your documentation, and the values match all, some are even higher. I use one of the best hosting and Wordpress is updated. I not really know what can prevent the saving of my customization. Please let me know asap.
I have another problem: I have 2 bedrooms, one single one double. If a customer wants to book a single room and a double room for 3 people, can not do it? In the search form it appears more and 2 adults, without the possibility to book for more than 2 people more rooms simultaneously.
Also, if I receive a telephone reservation, how do I make occupied rooms without anyone has booked from the site?
Another problem: if customer pay by Paypal, but abort the operation instead of confirming, the dates remain booked in processing status, and no email is sent to notify this. In case of aborted payment, the system should not block the dates in any case.
I finally got access to your support forum. I sent you a summary post with access data. Please, let me know. Thanks
Hello spatdesign
We’re working on your ticket. We’ll reply soon.
Regards
ThimPress
Hi! I’d like to know if your theme can sync the calendar with booking.com calendar. Thanks Federico
Hello fetontol, it’s impossible to sync the calendar with booking.com calendar.
Regards
ThimPress
