473 comments found.
I received another update from you. I have received 3 updates so far. I haven’t updated them yet but I will. Do I need to update one by one or only the latest? Will these updates interfere with the design of the site?? Thanks!
Hi,
You’ll have to update only to the latest version. These updates don’t interfere with your content / design. Best way to update the theme is point 3 of this article: https://qreativethemes.ticksy.com/article/4252/
I haven’t done the updates yet. But when I went to my pages to do some changes I am not able to see the page builder anymore. What is happening??
Hi,
Please refer this to our support desk on http://qreativethemes.ticksy.com in a private ticket with a temp login so we can take a closer look. Probably caused by a plugin.
Thank you
Ok Thanks! Can I change the picture of the Main Title area (gray marble image) or change the color of text ?
Hi,
You can change those options via Appearance > Customizer > Theme Options > Main Title Area
I am uploading the update as you suggested with the envato plugin and token at this moment. It has been updating for the last 20 min. How long does this take?? Is this normal? Thanks!
We already answered your ticket on our support desk.
Thank you
What happen if someone imports the Demo Data if some pages were already created and general/apparence settings were already modified? would it change/revert/remove anything that was manually added/edited?
Hi
We don’t recommend to use the importer on existing websites with content. Most of the pages will import properly but some pages with for example the same name or url slug will ended messed up.
Thank you very much again for answering my little questions! (btw we bought the theme on my boss’ envato account)
Nice Design !
Thanks!
great theme – sorry i already answered my question.
Thanks 
Hi, is ist possible to place a video background in the header?
Hi there
Sorry this is not possible by default, this requires code customization
I’m trying to achieve this: https://goo.gl/sWeoA8
Wherever I place the widget. What widget class should I use to achieve it?
At this moment, when I move the somewhere on the page it appears like this: https://goo.gl/yTVnCp
Nevermind I found it. Again Great theme!
Great! Thank you
Hi, What drag and drop builder is used?
Hi there
SiteOrigin Page Builder is used
2 Presales questions. First, is there a way to make the top top row easier to read? That row with the business phone number is very hard to read. #2 Can all the theme colors be edited or modified easily?
Hi there
Thank you for your interest in the theme! For the topbar we have color controls where you can adjust the background color and text color easily. The same goes for the rest of the theme colors.
Hello, I am interested in this theme. Can you please let me know if it is possible to create multiple distinctly named galleries of images where each galleries would have their own keywords and might not be the same from one gallery to another.
Thanks in advance
Hi there
Thank you for your interest in the theme! You can create as many galleries as you want and with a plugin like Yoast SEO you can easily set your keywords per gallery.
Thanks for answer! I did not meant SEO keywords, I am referring to tag words that you click and are used to show pictures in the gallery! does this make sense to you? thank you.
Hi there
I’ll get it now. Unfortunately this is not possible. It goes as far ar this gallery goes: http://goo.gl/raiPfI
Thanks for reply again, it’s appreciated. My partner got the theme finally. But if i understand well, there can be only one gallery.. but when i choose to show that gallery on a page, can i choose which Tags to show? or will it show ALL the tags by default?
Hi there
No, you can create as much galleries as you want, there isn’t a limit. You can also choose which filter tags you want to display in the grid settings.
Thanks!
I got a question. I would like to purchase this theme and use it for multiple clients. Can I do it or must I use a different purchase method ?
Hi there
Thank you for your interest in the theme! When you’re going to use the theme for multiple client’s you must purchase a regular license for each client. You can read more about licensing here: http://themeforest.net/licenses/standard
ty !
You’re welcome
Hi! How can I get rid of the translate icon?
Hi there
Can you explain further? We don’t added a translate icon as default in the theme.
there is an orange button on the right hand side bottom of each page that says translate. I don’t want this to appear. Thanks
Hi there
Please refer this to our support desk and we will take a closer look
Thank you
I already found the answer. Thanks
Great! May I ask where that’s coming from, that button?
From wordpress under settings: Google Language Translator. I desactivated it.
Hi, I have a few tickets unanswered if you’re able to before the weekend… Private Ticket #721205 thanks.
Hi there
I have answered your ticket
Thank you for nice web theme, effective working way and services. Quick and exact answers for customer problems requests. 5 stars from me.
Thanks a lot for the kind words and the 5 star rating! Really appreciated!
If I want to use this as a regular website template instead of a wordpress theme is that possible at all?
Hi there
No sorry that’s not possible, unfortunately.
Thank you!
Hey guys, just wondering if it’s possible to create multi-language website based on this wp theme.
Hi there
Yes that’s possible, with WPML for example
Hi, one more question. Is it possible to use theme single license for few sub-domains. For example lang1.mysite.com and lang2.mysite.com?
Hi there
As long as those sub-domains are part of one end-product (so for example a multi-language site for a client) you can use a single license.
Hi! Great theme!
I was wondering about the shop, once you click on a product, in the right sidebar, there are 4-5 products, are they always there or it up-sell products that can be different with every product?
Thank you!
Hi there
Thank you!
This is a native WooCommerce widget which display the top rated products. You can add every widget you need in to that panel. Only a different view per product is not possible.
Thanks for the answer! Really really loved this theme, but for us it missing a few woocommerce essential parts that we need, f ex “up sell”-widget in single-product-page, also I could not find any products with variations witch would be good to see how it looks.
I still want this theme to work for our business Would love to use it.
Hi there
The theme has basic WooCommerce integration. Which means there are no custom widgets or options for WooCommerce. You can use WooCommerce in the theme as what is possible with WooCommerce by default. Else you need to use plugins or customize the code
1. How would I decrease the width of the head slider? screenshot: http://goo.gl/s0lOvR
2. Logo issue, screencast: https://goo.gl/O5uwIP
Hi there
1. The easiest solution is to upload a image (1920px width) and height like 630px (or less if that’s necessary).
Else you need to change some values in the functions.php. If you go for that options let me know and I will help you with that.
2. This is because the same sized logo is uploaded in the retina logo option. Upload the regular logo as size 2x or leave the retina logo empty to fix this issue.
Yes, so let me know where to edit in the functions.php. Thank you
Hi there
1. Install the child theme 2. Copy line 74 up till 76 from the parent theme functions.php file in to the child theme functions.php file 3. Change the second value of each of the add_image_size (l = desktop image size, m = tablet image size, s = mobile image size ) and save the file 4. Install and activate the ‘Regenerate Thumbnails’ plugin via Plugins -> Add New 5. Go to Tools -> Regen. Thumbnails and click the button 6. All images will be resized now, included the slider images. 7. Done, if you navigate to your homepage you will see the changes in the slider images.
If you have any questions please refer them to http://qreativethemes.ticksy.com were we can help you
Thank you!
Thank you.
Hello,
Is possible to: 1. Make “wide” menu (on full width screen) 2. Move logo out of menu, above of menu?
Regards, Przemek
Hi there
1. Yes that’s possible to set the navigation to ‘wide’. Only the navigation links will stay in the container width.
2. Not by default. That’s only possible if you customize the code from the header template file
Hi, this file does not exist in my download file: thelandscaper/demo-files/essential-grid.json
Where can I get it?
Hi there
It is located in the demo files folder of the theme. But I can send it to you directly if you prefer that. Please create a private ticket on http://qreativethemes.ticksy.com
Thank you!
I see it now. Do I need to import it? The theme seems to look perfect.
Hi there
Please see this part (with screenshot) how to import the file: http://goo.gl/2i168s
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