229 comments found.
Your demo content is not working please can you take a look or send me an updated file to barry@smokinngrocket.co.uk
Hello, please download again new package here : http://themeforest.net/downloads , Thanks
Hi, i have installed WPML with 2 Languages, but the flags in the top left corner don’t show up. How do I get them to show up like in your theme demo? Thanks!
nvm, i figured it out.
Hello, please submit a ticket on our support system for check and help: https://oceanthemes.ticksy.com/ , Thank you
Hi,
Can you please assist me with the Visual Composer that came with this theme. I can not edit any of my pages. For some reason I can view the content on the back end unless I go to the Text view in Classic mode. Do I need to delete VC and re install it?
Hello, please submit a ticket on our support system for check and help: https://oceanthemes.ticksy.com/ , Thanks
Hello
We bought your universo theme in themeforest website. In your theme, there was visual composer plugin and we used it. But now we can not open page with this plugin. We can not build page with this plugin. Why?
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/submit
Thank you
Demo Data is not imported as seen in your demo website…....many pages are missing such as member, speakers, register, sign in etc. we need that to be fix asap, thanks
Hello, please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ , Thank you
my page can’t activation please support mesin.unsysiah.ac.id
Hello, please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ , Thank you
Hello,
on devices with smaller screen, the website logo and name is shrinking to very small and is hardly visible. what should i do ?
Hello, please submit a ticket on our support system for check and help, our supporter is support in monday next week GMT+7 : https://oceanthemes.ticksy.com/ , Thank you
Hello!
When I put the “OT Latest events” on my home page, the event date not aparecere correctly. Rather than show the date that put on the event, for example, 04 April, appears every January 1st. You can see this link: http://www.faculdadefig.com.br/
Hello, you need support, please submit a ticket here : https://oceanthemes.ticksy.com/ , Thank you
Hello, I have a problem with your theme. The mobile Menu does not work well. The top one does not link to any page, and the bottom menu does not open the submenu. Will you help me please? Thank you.
Hello, please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ , Thank you
Good morning. Can you tell me where I can put the flags in the theme?
Thanks for the help.
Hello, Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ , Thanks
Hi, I want ask about some points before buy the theme
can the theme work without Woocomerce ?
does the theme support EDD
I will use this template with MicroPayment Platform ,does any conflicts with it?
Hello,
You can use theme work without Woocomerce.
does the theme support EDD – not sure.
I will use this template with MicroPayment Platform ,does any conflicts with it? – not sure, we have not check.
Thanks
OK, Can you help me with any conflicts that may appear with my plugins?
Hello, I think you can contact with MicroPayment Platform or EDD for help, if have any bugs of our theme, we’ll fixed bugs for you, Thanks
Hi, I’m really interested in buying Universo WP template but I have a couple of questions. 1. It´s important for me to share in twitter, facebook and linkedin the news from the blog, also the events or courses. Can I add a plug-in or button or something to share the information? (is the theme compatible with this kind of wordpress plug-ins?) 2. Is it possible to create categories in the blog? I’ll have many different news and I’ll need to categorize them…
Thank you
MCE
Hello, you want add button share facebook, twitter, linkedin for blog post, events, courses and you need customize code for that, you can create unlimited categories for all post blog. Thanks
Purchase Code
04e48d50-ee72-4964-857f-668513827a94
Hello I’m using the template universo but “ot latest event” is not showing me the events created as well as on the website of example, can help me, thanks
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ Thank you
Hi. If I activate the visual composer and move the site for other hosting will I be able to activate again or only one time?
Hello, you have buy a regular license for visual composer ? a license / a domain, Thank you
One more thing, can I change the domain of the license or after put the domain can’t change more and have to stay with the same domain forever?
Hello, if you buy a regular license for visual composer, you can contact with Author of plugin for check and help : http://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431
Thanks
Hi
1. How can i make the header sticky?
2. How can i make an apply form with a checkbox to be subscriber to our newsletter.
Thanks
Hello, please submit a ticket on our support system for check and help: https://oceanthemes.ticksy.com/ , thank you
I already did that.
Thanks
Ok, our supporter will check and support for you on monday next week GMT+7 , thank you
Hi. 1. You are using a plugin that allows to post events/courses. Where in your theme is the page to Post Events? 2. It doesn’t show an icon on each course to pay/register. Are people suppose to offer things for free? is your theme free?
Hi,
1. We use this event plugin https://wordpress.org/plugins/the-events-calendar/
2. I don’t understand you mean. Please say clearly.
Thank you!
Hello!
Can you please explain me how can I exclude category from breadcrumbs (http://prnt.sc/ab2mn0)? What line in functions.php should I comment?
Thanks!
Hello, please submit a ticket on our support system for help : https://oceanthemes.ticksy.com/ , thank you
Hi! I purchased your Universo theme. But courses-list url not working on my website. 500 internal error on this url. What is problem? Please help me.
http://demo.vegatheme.com/universo/courses-list/Please submit a ticket on our forum support for check and help : https://oceanthemes.ticksy.com/ , thanks
Hello Everyone,
We’ll not support by email or on comment system of items from now.
We will be support your problem and reply your questions or your requests on Our support system :
https://oceanthemes.ticksy.com/Please go to our support system and submit a ticket about your problem and your questions for support.
Thank you so much !
Hello! In the template documentation says that in the “Plugins” folder should contain the following files:
Plugins: this folder contains plugins que Universe theme recommends. js_composer.zip: plugin file is WPBakery Visual Composer. ot_event.zip: plugin file for events management. ot_testimonial.zip: plugin file for testimonials management. ot_team.zip: plugin file for teacher management. ot_courses.zip: plugin file for management courses.
But my dowmload came without the plugin “ot_event.zip:. Plugin file for events management” and my events page does not work right!
I need that file, urgently!
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Olá! Na documentação do template diz que na pasta “Plugins” deve conter os seguintes arquivos:
Plugins: this folder contains plugins that Universo theme recommends. js_composer.zip: plugin file for WPBakery Visual Composer. ot_event.zip: plugin file for events management. ot_testimonial.zip: plugin file for testimonials management. ot_team.zip: plugin file for professor management. ot_courses.zip: plugin file for courses management.
Mas o meu dowmload veio sem o plugin “ot_event.zip: plugin file for events management.” e a minha página de eventos não funciona direito!
Preciso desse arquivo, com urgência!
Hello, please send your problem to email support for check and help : support@oceanthemes.net , thank you