Hello,

After the theme purchase you can submit a ticket to our support forum or email us with this request and we will provide the psd files that we have for the Grafik theme.

Select

Hello,

This means that your php version is low. You need to update you PHP version to 5.4 or higher to resolve this issue.

Select

Hello,

You need to create your portfolio items first, and then, to display them like this, you should add Portfolio list (type: Standard) element from Visual Composer on some page , and set the desired options like columns number, load more button, number of items, filters.. http://screencast.com/t/Nk3IZ1ahqb0M

Read this chapter for more information about portfolio: http://grafik.select-themes.com/documentation/#!/portfolio

Select

Hello,

In your WP admin -> Select Options -> General, set your own Preload Pattern Image, and choose one of the available spinner types http://screencast.com/t/Oxu4xUXhTr6

Select

Hello,

Yes, by default in our Select Slider, or when you set video as a row background, it’s replaces with image on mobile.

In order to have video on mobiles, you can use Revolution Slider, or Video Player element from Visual Composer, or simply by pasting the url to your video in content editor.

Select

Hello,

For the moment, we’ve included only those four SVG icons into this element.

You would need to modify this shortcode to include some of your owns if you want.

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Thanks, it would great to have for the future update, for example 4 more new icons like camera, mailbox, sound, home house, bodies….

Hi again,

Thanks for your suggestion, we will pass it to our Project Manager , since it’s not the first one with this suggestion, so this can be considered for implementation for the future theme updates and improvements.

Select

Hello,

1. Please read this guide on how the widgets can be translated with WPML plugin https://wpml.org/documentation/getting-started-guide/translating-widgets/

2. We haven’t included support for WPML officially in our Grafik theme, so you would need to style your language switcher manually with some css. You can contact our support at https://select.ticksy.com for some help with styling this.

Select

Hello,

We could not open your screenshots (both are empty) , but the best place for getting all the help you need regarding our themes in to submit a ticket to https://select.ticksy.com , and our support agents will help with everything.

As for the animated icons, only those are included yes.

Select

Hello,

Yes it possible.

So to have your content linked to from a menu item, you need to place it in a corresponding Row element, and in row settings, set unique ANCHOR ID for each row that will be targeted by the menu item.

The next step is to create menu item to target your row elements. Please navigate to WP Admin -> Appearance -> Menus and add a custom links to your top navigation. And in the URL field for each link, you should set #AnchorID of the row it should target – http://screencast.com/t/f1wlJa8KBvZ

Select

Thanks, I tried this – it works but it jumps to the right area and ist not scrolling. Is this possibe? Thanks

Hello agian,

Make sure you have smooth scroll enabled in Select Options -> General -> Settings.

If yes, can you then please submit a ticket to our support agents at https://select.ticksy.com , with a link to your site, so they can have a look at your page and check this issue you’re experiencing.

Hello,

1. In your WP admin, you should go to Pages -> Who We Are page, and scroll down to Select Header panel, and set background color to white, and transparency to 0 for this page http://screencast.com/t/SRs6W9Yao

2. Make sure that your page has Full Width template set, and set the desired background color to row element http://screencast.com/t/S0QzybPRk

If you still can not get it in desired way, submit a ticket to https://select.ticksy.com and our support agents will check this and help.

Select

Hello,

1. This is the archive page, so it takes default archive layout you set in Select Options -> Blog -> Blog Layout for Archive Pages http://screencast.com/t/hiT6pTH7fRL

choose there one of predefined templates for your blog and portfolio archives

2. Filters can not be added on single portfolio pages (there’s nothing to be filtered there actually, they are used for the lists).

Select

Hello Tim,

Unfortunately, this is not possible with Revolution Slider, only on the pages where you use Select Slider.

Select

Hi Mel,

In your WP admin, go to Pages -> this Case Study 2 page, and in Visual Composer, click to edit the first column of first row , and change the background image for it http://screencast.com/t/0TTvQNI2zJ

You need to to the same for the third row, and for the second/fourth, you should change the right column background image http://screencast.com/t/xrb2rpfhv

Select

Hello Tim,

Note that the logo displayed on site is twice smaller than the original photo you upload in Select Options -> Logo, because of the ‘retina’ displays.

So, if you upload photo that 300×200px, it will be displayed as 150×100 , and note that max height is restricted by the header height you set in Select Options -> Header

Select

Hello Tim,

Yes,it’s possible to add them. You should create them on some empty page, and then switch to classic mode editor of Visual Composer, and select and copy the shortcode for your custom animated font element, and then paste that shortcode in desired layer of your slide http://screencast.com/t/QaOieUsHt8k

Select

Hello,

We can provide PSDs we have available for sharing on request via email. Write us to support@select-themes.com (just ignore autoresponder message) , and we’ll provide you download link for PSD.

Select

Hi Alex,

1. There’s no direct option for using textual logo within our theme. You can create your text as image using Adobe Illustrator. Alternatively, if you want to change all the calls for logo within theme files to your text – submit a ticket to https://select.ticksy.com , and our support team will provide the instructions for this.

2. This can be removed with a bit of custom css, our support team will provide the code for it also

Select

Hi Tim,

Note that Slider Revolution is not imported with demo import and you need to import it manually.

In your WP admin, You should go to Slider Revolution -> Import Slider and you need to navigate to xml export/revslider folder within your theme folder (the folder you got from themeforest, where you found theme installation zip) and upload the sliders you want.

The slider will be automatically displayed in their positions on site after importing them.

Select

That’s what it was. Thank you!

You’re welcome

Hello,

We’ve just checked this with our support team, one of your ticket was processed this morning, and the second one is assigned to one of the agents, so it should be processed really soon.

Select

Hello,

You can find the instructions for theme update on this link:

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