285 comments found.
Hi this theme works on 4.5.2?
Hi, yes it does.
How can we reorder the portfolio in ascending order of name? or can we add ranks and arrange the way we like?
Hi,
By default, portfolio posts are sorted in descending order by date. You have the following options:
1) change dates for posts and arrange them the way you want. 2) use some third party plugin which will enable you to rearrange the posts such as: https://wordpress.org/plugins/post-types-order/ or https://wordpress.org/plugins/simple-custom-post-order/
Please have in mind that we have not tested either of them (although there is no reason why they should not work) nor we can support them.
Also, please note that we have migrated our support to our new ticketing system. We strongly believe that our support system will be beneficial to all our users in terms of response time and quality of support.
Keep in mind that your support has expired and that you will need to acquire additional support from ThemeForest.
For support requests in the future please go to: http://boldthemes.ticksy.com,register and submit a ticket.
Thanks in advance.
BoldThemes team
Great, Thanks for your reply!
How difficult would it be to translate this into a site for Waste Management? Rather than Cargo calculator, it would be for example, a 30yd Waste Container for 7 days.
Hi,
It shouldn’t be too hard, translating it is more a matter of content and images than anything else.
You would find Cargo Calculator surprisingly flexible – it is based on our Cost Calculator plugin which has a variety of applications – http://codecanyon.net/item/cost-calculator-wordpress-plugin/12778927. Feel free to take a look at its emo pages: http://codecanyon.net/item/cost-calculator-wordpress-plugin/full_screen_preview/12778927
Please let us know should you need additional info.
Kind regards,
BoldThemes team
Hi, is it possible in mobile menu to close it not only clicking on the X icon but also clicking on the background, I mean is it possible to close it Just clicking outside it and not particularly on the supposed icon. Thank you
Hi,
We will escalate the question to our developers and get back to you asap. When you say clicking on the background, you mean the the page in the background of the menu?
Also, please note that we have migrated our support to our new ticketing system. We strongly believe that our support system will be beneficial to all our users in terms of response time and quality of support.
For support requests in the future please go to: http://boldthemes.ticksy.com,register and submit a ticket.
Thanks in advance.
Kind regards,
BoldThemes team
Hi, thank you for the Quick response. Yes, for background I mean the page below the slide in menu. If you like I can post the comment on the New ticket area so I Will wait for your response in the appropriate site. Thank you
Hi,
Please try the following:
Edit header.misc.js file in theme’s js folder
Locate the following statements:
$( '.btVerticalMenuTrigger' ).on( 'click', function() {
$( 'body' ).toggleClass( 'btMenuVerticalOn' );
});
and replace them with
$( '.btVerticalMenuTrigger' ).on( 'click', function() {
$( 'body' ).toggleClass( 'btMenuVerticalOn' );
if ( $( '.btMenuVerticalOn' ).length ) {
$( '.btContentWrap' ).on( 'click', function() {
$( '.btVerticalMenuTrigger' ).click();
});
} else {
$( '.btContentWrap' ).off( 'click' );
}
});
also, locate the following statements:
$( '.btCloseVertical' ).on( 'click', function() {
$( 'body' ).toggleClass( 'btMenuVerticalOn' );
});
and replace them with:
$( '.btCloseVertical' ).on( 'click', function() {
$( 'body' ).toggleClass( 'btMenuVerticalOn' );
if ( $( '.btMenuVerticalOn' ).length ) {
$( '.btContentWrap' ).on( 'click', function() {
$( '.btVerticalMenuTrigger' ).click();
});
} else {
$( '.btContentWrap' ).off( 'click' );
}
});
Let us know if this resolves the issue.
Kind regards,
BoldThemes team
Thank you so much, it works like a charm! Your customer support is wonderful!
Hi,
You are welcome, glad we could help.
Thanks for the kind words as well. If it is not too much of a hassle you can support us by giving us a rating in your profile’s download section – http://themeforest.net/downloads
Thanks a lot in advance.
Kind regards, BoldThemes team
Already Done! Kind Regards Sara
What are the steps to replace the Calculator on the home page slider with the Contact Form 7? I have created the form but I cant find a way to add this to the slider.
Hi,
In order to replace the Calculator on the home page slider, please replace Cost Calculator element in Rapid Composer (it should be within corresponding slider item) with text element. Then place the Contact Form 7 shortcode within text element (you can find the example of text element with the shortcode on contact page).
By the way, we have migrated our support to our new ticketing system. We strongly believe that our support system will be beneficial to all our users in terms of response time and quality of support.
For support requests in the future please go to: http://boldthemes.ticksy.com, register and submit a ticket.
Also, should you have any problems with the changes you asked about, please leave your wp-admin credentials at http://boldthemes.ticksy.com together with the form ID and we can assist you.
Thanks in advance.
Regards, BoldThemes team
Do you do a costom work? I send you email with details
I just purchased and installed this theme. However, the side bar appears on my home page. How do I remove it?
Hi,
In order to remove the sidebar you should go to Appearance > Customize > General panel and choose No sidebar for Sidebar option.
By the way, we have migrated our support to our new ticketing system. We strongly believe that our support system will be beneficial to all our users in terms of response time and quality of support.
For support requests in the future please go to: http://boldthemes.ticksy.com, register and submit a ticket.
Thanks in advance.
Regards, BoldThemes team
Thank you. And what about the top little bar that has linked in, facebook, search, get a free rate, newsletter and careers. It does not appear on my template. I bought the template here so we might as well chat here
Hi,
It seems that during the import procedure for some reason the widgets were not set up properly. Also the presence of sidebar indicates the same thing for Customize options.
Please send us wp-admin credentials to info@bold-themes.com so we can take a closer look at the issue and set the demo up properly.
In regards to ticketing system, if you click on support tab at the top of this page, you will see the ThemeForest’s info that we support this item through our own support system. You can see the same message while leaving the comment here. Our ticketing system ensures that the support will be provided in shortest amount of time possible since it has been constantly monitored by our support agents. It also represent the safest way to share necessary sensitive information such as wp-admin access, printscreens or urls.
Kind regards,
BoldThemes team
Hi! I have the same problem with import “3. transportcompany.wordpress.2016-03-07.xml”. 2 other demo-data imported correctly, but I need transportcompany. Help me plz.
Hi,
Can you please send us wp-admin credentials to info@bold-themes.com so we can take a closer look? Or even better – please leave a ticket at http://boldthemes.ticksy.com and include wp-admin credentials.
We have migrated our support to our new ticketing system. We strongly believe that our support system will be beneficial to all our users in terms of response time and quality of support.
For support requests in the future please go to: http://boldthemes.ticksy.com, register and submit a ticket.
Thanks in advance
BoldThemes team
Hi,
Do you have an HTML Version of this?
Hi,
Currently Cargo is available only as a WordPress theme.
Kind regards,
BoldThemes team
Is it possible to replace the “Distance” Slider in Cost Calculators with a better google map based distance calculator? User should select “Departure” & “Arrival” city via Google map and it should automatically publish the distance. Possible?
Hi,
Currently it is not possible to implement Google map based distance calculator. The controls you can use include select, slider, switch and text box
Kind regards,
BoldThemes team
Ok. Where can i update the prices?
Hi,
You can edit cost calculator element and containing cost calculator items in Rapid Composer’s interface.
Each calculator item has its own properties and calculator group contains the formula for total calculation.
Please take a look at the elements and feel free to contact us should you have any additional questions.
One more thing. We have migrated our support to our new ticketing system. We strongly believe that our support system will be beneficial to all our users in terms of response time and quality of support.
For support requests in the future please go to: http://boldthemes.ticksy.com, register and submit a ticket.
Thanks in advance
BoldThemes team
Is there a way to put a hyperlink in the footer where the copyright goes? For instance I want to put “Website Design By…” is there a way to put a hyperlink that redirects to another site in the footer?
Hi,
Currently the copyright text you can edit on Appearance > Customize > General panel is being stripped off of html tags on save, so you can not insert tags there.
If you want to add it using code, please edit footer.php in your theme’s folder, locate the line
$custom_text_html = '<p class="copyLine">' . $custom_text . '</p>';
and add desired tag.
Kind regards,
BoldThemes team
where am i added the tag? is it on that line? am I removing something from that line?
Hi,
The tag is added in the following form (replace the line from above with this one):
$custom_text_html = '<p class="copyLine"><a href="http://www.google.com">' . $custom_text . '</a></p>';
Please change the url accordingly.
Kind regards,
BoldThemes team
Hi
Nice work. Is it support Arabic language.
regard
Hi,
Not all of the elements support RTL layout – cost calculator and some form items would require additional customization on your side.
Kind regards,
BoldThemes team
Is it compatible with WPML?
Hi,
Cargo has not been tested with WPML plugin, but it will most likely work just fine.
Kind regards,
BoldThemes team
Ok other translate plugin like Transposh
Hi,
It wasn’t tested either, but these usually plugins follow the same pattern and they should all work. One possible issue can be the styling of their language switch widgets – you would possibly have to add few lines of css to style them in line with the rest of the theme. Otherwise, you should be fine.
Kind regards,
BoldThemes team
Is there main widget area in your theme to add language switch in sticky menu and is it possible to remove search icon and add switcher instead of it
Hi,
The widgets are not visible in sticky menu, they are visible above the main menu at the top of the page. You can replace the search widget with switcher there.
Kind regards,
BoldThemes team
is easy to change the positions of elements in homepage with the page builder? About colors, can i change the main color, and insert a second color? Do you have a screens, vídeo or demo user to see the theme options in admin panel?
Yes, position of elements can be easily changed (drag and drop). There is option to change accent color, other colors you can change with some custom CSS. We can send you documentation which contains description of options. Also, if you purchase theme, you can import demo and see how content is created and check options of content elements.
I’m using the one page template and I’m having trouble with the mobile menu. Is there a way to have the mobile menu icon remain fixed on the screen at all times?
Yes, you can try this custom CSS (enter in Customize > General Settings > Custom CSS):
.mainHeader {position:fixed;}
I’m using the one page template. But once you select a menu section to move to like the contact area/section, the menu disappears and I am unable to move to another section
Let me rephrase. I’ve added your suggested code. On mobile, once you open the menu the menu doesn’t close again to allow you to see the info within that section on the page. And once you open the menu the menu icon doesn’t remain fixed on the screen when you scroll down the page. If it was fixed it would allow me to close the menu. Is there a way to have the menu remain fixed and scroll when the menu opens and shows the page sections?
Currently this is not possible but we will try address this issue in the upcoming update (hopefully until end of next week).
Hi,
I am sure that your theme XML file name: 3. transportcompany.wordpress.2016-03-07.xml have some problem. I could test another demo XML but that file doesn’t work correctly when it import the data from another to my site.
Hi, we have replied to your email.
Please send us URL of page with the slider.
The URL is http://akin.at On every page have a header (only one slide each pages) The slide area is not shown on mobile devices.
If you are referring to background video, it is not possible to play it on mobile device. You can add some background image which will be displayed instead.
Thanks. Please help; I want to this area for mobile devices as background image, but for computers as video. Is it possible? How to?... King Regards…
You just need to set background image inside section with video, that is all (edit Section element to select background image).
Uploaded here: http://bookmycarrier.com/ Header Widgets are falling along Menu instead of top bar. What could be the issue?
Please send your WP login credentials to info@bold-themes.com
How to Add multiple Pins on Map ?
Hi,
Google Maps shortcode which comes with cargo allows placement of only one pin. Please us e third party plugin if you wish to place multiple pins on the map like WP Google Maps or similar – https://wordpress.org/plugins/wp-google-maps/
Kind regards,
BoldThemes team
hi,
i bought this theme because it looks great. Although after uploading en installing this theme i don’t get the exact layout as showing at preview. I really don’t understand what went wrong, with these to steps. Do i have to activated some where els.
- i tried uploading with filezilla and wordpress zip upload. - i installed all plugins.
Still get the hello word page when visiting the url omritransport.nl
Can you help me out?
kind regards,
Hi,
It seems like you have not imported the demo content. You can find the documentation pdf enclosed in All files and documentation package downloadable from ThemeForest. The import procedure is this:
1. Start with fresh WordPress installation and make sure that theme and required plugins are installed. 2. Go to ‘Tools > BT Import’ and select demo which you want to install. 3. Wait until you get message that import is finished. If you see red colored error message, go to Media Library and delete any unfinished downloads (images) and repeat the import.
You should be able to find inport xml files also enclosed in All files and documentation package, folder demo_data.
Kind regards,
BoldThemes team
can you show admin side of this website? or its just Wordpress admin side
Hi,
It is Wordpress admin with the Rapid Composer Page builder used for building static content out of provided shortcodes and design elements. Currently we do not have demo version of backend.
Kind regards,
BoldThemes team
