13756 comments found.
Heyyyy Amazing Krie$i Fam! just saw the awesome Enfold new Travel demo #POW!$ curious how the vertical hover flex gallery at the bottom http://www.kriesi.at/themes/enfold-travel/ was created w the theme options? (says my support expired, but I’ve purchased a number of times n my most recent enfold copy was just a few months ago if you guys need that purchase # if want.. one of my fav themes EVER!)
Hi!
It is Accordion Slider element that can be found under Media Elements tab of Advanced Layout Builder 
Hi!
Yes, you definitely could however you would need to get acquainted with Advanced Layout Builder or it might take some time
http://www.kriesi.at/documentation/enfold/portfolio-item/intro-to-the-advanced-layout-editor/
Hello, my contact form is not working, s?pport system not working caus the weekend but i searched your site there is a problem fatal errors on site like this :
Fatal error: Uncaught Error: Function name must be a string in /www/htdocs/v123331/documentation/wp-content/themes/enfold/framework/php/class-style-generator.php:123 Stack trace: #0 /www/htdocs/v123331/documentation/wp-includes/plugin.php(525): avia_style_generator->create_styles('') #1 /www/htdocs/v123331/documentation/wp-includes/general-template.php(2434): do_action('wp_head') #2 /www/htdocs/v123331/documentation/wp-content/themes/enfold/header.php(49): wp_head() #3 /www/htdocs/v123331/documentation/wp-includes/template.php(562): require_once('/www/htdocs/v12...') #4 /www/htdocs/v123331/documentation/wp-includes/template.php(521): load_template('/www/htdocs/v12...', true) #5 /www/htdocs/v123331/documentation/wp-includes/general-template.php(45): locate_template(Array, true) #6 /www/htdocs/v123331/documentation/wp-content/themes/enfold/single.php(7): get_header() #7 /www/htdocs/v123331/documentation/wp-includes/template-loader.php(89): include('/www/htdocs/v12...') #8 /www/htdocs/v123331/documentation/wp-blog-header.php in /www/htdocs/v123331/documentation/wp-content/themes/enfold/framework/php/class-style-generator.php on line 123
Hi!
Can you please start a thread on our support forum – http://www.kriesi.at/support/?
Good afternoon,
I need to live stream video , and use the Ustream . It has support for this type of service ?
Regards,
Hi!
You can use Code Block element to add custom code to your page. I am pretty sure that would be possible. If you need any assistance, please feel free to start a thread on our support forum – http://www.kriesi.at/support/
Parallax Element
What size does an image need for a parallax-element so that its width is shown completely?We tried around for ages but it always looked upscaled. The Image is 1920px wide
thanx
4 days to reply?
Hi!
Sorry for the late reply!
On which element are you using parallax effect? If color section element, 1920px width is fine and height would be depending on the height of your color section element. If you do not mind starting thread on our support forum – http://www.kriesi.at/support/ and post a link to your page, we can provide you more accurate answer
Hi, we have installed the latest Enfold theme and we have problems with editing the existing page. The content does not load up in advance layout builder, and the Enfold tab does not show the left column which used to have.
Please assist.
Hi!
Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
If that does not help, please create a thread on our support forum – http://www.kriesi.at/support/ and attach temporary admin logins in private content field
Hi, I would post on the forum but it is saying our purchase code is invalid so I am unable to make an account.
We have recently created a website using the Enfold theme. We have changed the primary domain for the website and done a search and replace through the database which worked fine like most sites we develop. Although, the slider has stopped working.
I have found the culprit but I am unable to find where I need to edit to fix this. In the element of the Slider, the link to the image is http://i0.wp.com/www.corsolv.com/wp-content/uploads/2016/01/gallery-1.jpg?resize=754%2C430. I’m not sure why it isn’t just looking directly at our websites uploads folder but that is what is causing the issue as the www.corsolv.com part used to be devcorsolv.com.
Any help would be great, thanks. Jon
Hi Jon!
Please see this post – http://www.kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/.
Regarding your user account. Please start a pre-sale question thread on our forum – http://www.kriesi.at/support/pre-sale-question/ and post your purchase code, email and username in private content field so we can reset the account for you.
Please HELP!! I purchased this theme and it is pretty much unusable. Changes won’t save – no errors, all plugins are deactivated as instructed (which really isn’t a fix anyway). I shared my login info with the moderator on the support forum – I am now approaching the 4th day of not being able to use something I spent good money on. I gave you guys a shot over Aveda…I’m not asking for customization, only a working product! Please, again, help me. I REALLY need assistance. Thank you in advance.
Hi!
I am now working on your thread. You have been self posting that usually causes posts to be overlooked. If your case is urgent, please try to avoid self posting on your threads. We will update you on our support forum. Sorry for the inconvenience!
Thank you!!! So SO much!!
Not sure if I posted correctly on the forum, but still no luck. I’m not doing anything wrong, the theme/demo just isn’t working. I really need this fixed today if possible. I put faith in this over all others, please help me. I appreciate it so much!!
Good evening , I’m looking to buy the theme , but I see you have some complaints regarding the support lately . You got a problem?
Hi!
No, we recently released a major update and i am guessing that is why we were a little bit slower than usual but we are upgrading our forum this weekend and will get back to our usual pace in no time
I’m unable to save changes in the theme settings. Each time I get a popup reading: “Saving didnt work! Please reload the page and try again”.
I discovered that this theme is not compatible with Yoast’s WordPress SEO plugin. It’s a highly popular plugin. Please review if there is a bug in your code that’s causing the incompatibility, or is there a mistake in Yoast SEO plugin.
Hi!
Please make sure that you are using the latest version of the theme 3.5.1 – http://www.kriesi.at/documentation/enfold/updating-your-theme-files/. You can checkout highlighted new features here.
If that does not help, please start a thread on our support forum – http://www.kriesi.at/support/ (currently closed for maintenance) and attach admin login credentials in private content field
I’m having a hard time getting my support requests answered. I’m guessing / hoping that 4+ days to respond isn’t normal and maybe you have someone on vacation or something.
Looks like several others are having issues with slow support.
Hi!
As far as i know, all of your threads have replied and marked as resolved already. Please feel free to start new threads whenever you have a question or issue
Hey there! I know you guys are busy, but I posted a few times on your support page. Anyway I can get an answer? Thank you SO much! I appreciate you’re willingness to help. Hope all is well on your end.
Hi!
It seems like you have only started a thread once and that was a year ago. If you started from another account, please post your username here and we will look into it
Hello I would like to make a website that has the same features as zorbas.dk. I cant see any theme that has a place for video, action button, 3 boxes for package offers and testimonials. WOuld this be possible to make with Enfold? If i buy and are not satisfied is it possible to get the money back?
Hi!
Yes, that would be possible using Enfold. Enfold has video element, button element, testimonials element in Advanced Layout Builder.
Yes, if you are not satisfied, you can contact Envato support and request a refund.
Let us know if you have any other questions
great, Can I use the theme for two of my websites?
Hi!
Each domain would require a new license
That will be expensive. I want to use a clone of my site. So it will be the same on the two domains. The only difference will be the language. That´s not possible with one license?
Would like to transfer a license to another user so they can get an API key and update Theme as they please. How can I go about this?
Hi!
Download and purchase processes are managed by Envato. Please contact Envato support as there is no way we can make such changes even if we wanted to
POSTED ON SUPPORT FORUM – NO RESPONSE – PLEASE HELP! Bought theme today. Imported Construction Dummy/demo. Everything looks great. Tried to edit a section on the home page…went to pages > Home in WP backend. Found section I wanted to change “Reliable construction service since 1973. We are not just building houses. We are building dreams.” I clicked on that section, made a text change, clicked save and then clicked “Update” however, the changes did not work. It reverted back to the dummy/demo text. Please help! Thank you so much!
Hi!
Replied you below
Is there an automatic update I can apply to my Wordpress site, or do I have to do it manually?
Hi!
You can enter you username and API key in Enfold theme options to receive auto updates – kriesi.at/documentation/enfold/updating-your-theme-files/
hello i have a problem with the onepage version the scroll page doesn’t run correctly, Could you help me?
Hi!
Please refer to this post – http://www.kriesi.at/documentation/enfold/add-anchors-to-your-page-for-single-page-navigation/
Hi there, this is a pre-sale question. Can you add social sharing to the shop pages? Like on a product page? Can you add social sharing to a regular ‘page’ and not just a ‘post’? Are there social ‘following’ icons that can be added to the header or footer?
Hi!
Yes, Advanced Layout Builder ( http://www.kriesi.at/documentation/enfold/portfolio-item/intro-to-the-advanced-layout-editor/. Currently there are many more elements than shown in the video and we are adding new ones with major updates) has Social Share Buttons element and you can add them to your pages and posts Social icons can be shown in header and in socket section of footer.
Are you planning on adding vine to the social icons?
Hi!
You can add it by referring to this post – http://www.kriesi.at/documentation/enfold/custom-social-icons/
You should check the mobile version the slider and the titles are not nice, on other themes works much better
Hi!
Can you please start a thread on our support forum – www.kriesi.at/support/ (currently closed for maintenance) and post the link to your page so we can provide you a solution?
You can check that your self even on the demos http://www.kriesi.at/themes/enfold-travel/ when you go on a mobile the slider its not right
