Kriesi

Kriesi supports this item

Supported

11140 comments found.

cube17

cube17 Purchased

How can Horizontal Gallery get back to the drawing board without stopping at the last slide?

Yeet

Yeet Author Team

Hi,

Could you please start a thread on our support forum – https://www.kriesi.at/support/ and elaborate on the changes you would like to make? :)

Regards, Yigit

good afternoon, buy the template and I want to know if there is a video of how to install it and where I can go to your support. Thank you

Yeet

Yeet Author Team

Hi,

Thanks for choosing Enfold :)

Yes, please go to – https://kriesi.at/documentation/enfold/. You can find a link to our support forum on the menu :)

Regards, Yigit

Hi can someone tell me whats going on here?

I’ve reset permalinks a dozen times this version of your theme keeps adding an additional part to a page names for example :

https://www.costingroup.co.uk/our-clinic/about/

Why is it doing this ..? There seems like no way to have pages just display normal URLS…. page should simply display as https://www.costingroup.co.uk/about/

Please advise… I’ve a few licences for this template now… never had this issue before although it is the first time i used the CLINIC as a demo import for the basis of a site.

Please advise… fed up resetting permalink to default and ending up with the same results over and over..

Thanks

Whats happening is that everything seems to be tied to your ABOUT page.. What ever we name the about page to every other page then takes on that page structure… this is just weird man I’ve never had any issues with your templates and i’m just using this for the first time after buying it months ago…

If i name the about page / about us…. then all other pages on he site change to about us / contacts about us / history about us / .....

Why is it doing this? Clean install… latest version of theme… so whats goiing on?

Yeet

Yeet Author Team

Hi,

Could you please start a thread on our support forum – https://www.kriesi.at/support/ and attach temporary admin logins in private content field so we can look into it? :)

Regards, Yigit

Sure no worries thanks guys!

lion73

lion73 Purchased

Hi Yeet, in latest version of theme google maps does not work!

“Sorry! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”

“Google Maps API error: InvalidKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key-map-error"

How to fix this?

Thanks in advance

lion73

lion73 Purchased

Problem solved

Yeet

Yeet Author Team

Hi,

Glad you figured it out!

If you have any other questions or issues, please start a thread on our support forum – https://www.kriesi.at/support/ :)

Regards, Yigit

Enfold has the best theme Forms ever! Curious guys with the new GDPR law, will theme updates comply with or how will that work for the clients sites built with and using Enfold forms? THNKS ⚡️

Yes thnks Yigit I saw that after the latest version came out today, Awesome!

maexen

maexen Purchased

Hi, about the new GDPR function, there is an unclear aspect and that can create many problems. Enfold provides some shortcodes (Mailchimp, Analytics, etc), but if my site uses the Pixel Facebook tracking code (script that can be inserted in the Google Services section), how to enable this module so that the user can or not disable monitoring? I can not find documentation on this.

Yeet

Yeet Author Team

Hi,

Please see – https://kriesi.at/archives/enfold-4-4-and-the-gdpr-general-data-protection-regulation and if you have any questions, please comment there :)

Regards, Yigit

wva28a57

wva28a57 Purchased

Hi, I would like to buy another your theme. However I have a question. My website will be for customized clothing shopping site. So, I need to make people can leave a messages for their request. For example, I saw this at other site. http://prntscr.com/jlnce0

Do you have any function like this with e-commerce theme?

Yeet

Yeet Author Team

Hi,

Thanks for contacting us!

Yes, that would be possible but it is WooCommerce related customization. You can see examples here – https://docs.woocommerce.com/document/tutorial-customising-checkout-fields-using-actions-and-filters/ :)

Regards, Yigit

I am managing a website for a client, and they happen to have the Enfold theme enabled. We don’t have access to the themeforest account, but we have the API key. We are trying to update from 3.0.3 to the 4.0 branch of Enfold, but it times out every-time. We have increased the maximum execution time on the server and it is still timing out before the max execution time has elapsed. I am assuming it’s just not possible to update from 3 to 4 from the UI. We would just grab a new version of Enfold, but we do not have access to the themeforest account. I can’t sign up on the Enfold support forums because you need a purchase key which we do not have access to. How can we move forward on updating Enfold from the 3.0 branch to the 4.0 branch? Thanks

yangge

yangge Purchased

I read the install guide document,it’s said that PHP version 7.0 or greater,MySQL version 5.6 or greater and HTTPS support is required,but my environment is centos 7,php version is 5.4.16 and mysql version is 5.5.56-MariaDB.My software version can’t be change(denpend by other stuff),is there an older version enfold suit my environment?Thanks

Yeet

Yeet Author Team

Hi,

It seems like you have already purchased a license. If you have an existing license, could you please try installing Enfold 4.4 and check if you have any issues? PHP 5.6 would not be an issue but 5.4 might be a problem i am afraid.

Regards, Yigit

hi I want add to the header text ike this: <meta name=”referrer” content=”no-referrer”> Can I do this within the Enfold settings?

Hi There, I have a problem with the Enfold mobile menu. The menu is showing copytext. Also I’m not able to auto update the theme. I get the error: Download mislukt. cURL error 6: Could not resolve host: marketplace-downloads.customer.envatousercontent.com. website is www. hoeserrogas .nl Thx in advanced!

The new version 4.4 with the GRPD feature is incredible. You always make a great job! Thanks

Hi Kreasi team. I have a question. I want to use the Enfold theme for a car dealer. I need a “Sold” badge or tag that can be activated and deactivated to appear on the carousel and portfolio listings. Is this possible? Something like this: http://vehicapital.com/sold/sold.jpg
neknarf

neknarf Purchased

Hi, portfolio grid with tag filter doesnt work, is that correct? Can’t get any results to show. Older version in older php does work, newest version with php 7.1 doesnt give and tag results if i use the grid filter.

Cherukuri

Cherukuri Purchased

Hi, I have installed the theme and imported the default demo, the appearance is not correct items on page are scattered and logo is over lapping the menu

EDIT: I got it. Oldest mistake in history: I emptied cache. Now it works fine… Again: Thanks for the great work!

I have two licenses and have just done an update for both sides. First: Thank you for the good implementation of the GDPR. However, I have a problem with one of the updates and no idea why that might be. Under: “Cookie Consent Message -Buttons – You can create any number of buttons / links for your message bar here:” once two buttons appear, on the second installation the Buttonas are missing and I can not create any.

HEy guys, after today’s manual (ftp) theme update I got this error:

Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /home/maciejp1/domains/maciejpatrzalek.com/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /home/maciejp1/domains/maciejpatrzalek.com/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8

And my page is down. Can You help me please?

Regards :)

tonyshanks

tonyshanks Purchased

Left a ticket 2 days ago in your support site. I renewed the support fee and expected support to be faster. Please advise.

ilkoallex

ilkoallex Purchased

Hello, I’ve been using the theme for 3 years already and I love it, but I just had this message after I updated the theme, and this message happened, I have no idea what to do, how can I fix it? I can’t reach my WP dashboard and do anything! I had a similar issue last time I updated, and now it happened again

Fatal error: Cannot redeclare wp_cache_postload() (previously declared in /home1/ilko/public_html/wp-content/advanced-cache.php:1135) in /home1/ilko/public_html/wp-content/plugins/wp-super-cache/wp-cache-phase2.php on line 300

My Website is here, but I can’t access it:

http://ilkoallexandroff.com

Cheers from Japan

ilkoallex

ilkoallex Purchased

Oops, I fixed it! I accessed the FTP and deleted all the Cache plugins, and it seemed to work! No idea why! ;)

I just create a new custom post type with plugin and add a post and was not able to show on front end, also in backend the post have no enfold settings why ?

I create two ticket on support but still reply?

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