140 comments found.
Hello! This theme is great! I have a client that would like to purchase this theme but she is concerned about the slider. She does not like the way the photos transition on the top slider. Is there a way to change how the photos transition from one to the other?
Hello. Thank you for interest in our theme. The slider used is Revolution Slider, so there are another effects available – numerous ones http://prntscr.com/bybf65
Thank you for your help! We will be purchasing soon!
Hi, I’m trying to upload dummy data but I get this error message:
File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini.
Hello. Have you checked post_max_size, upload_max_filesize with your hosting provider? Please do. Check this thread as well https://wordpress.org/support/topic/image-upload-error-file-is-empty-please-upload-something-more-substantial
Thank you.
Thanks, I’ve fixed it.
Hi, how can I remove the “menu main responsive button icon menu” in the header? Thanks
Hello!
Please, contact us via ticket system. It will be much faster and more effective.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Just a quick question – when I add a third social network it adds a third icon to the footer but not in the header next to the search. How can I get three social icons next to the search (e.x. Facebook, Twitter, & Instagram)? Right now it only shows Facebook / Twitter up top next to the search.
Hello. Could you please submit a ticket at https://ancorathemes.ticksy.com with your site admin panel access details so we could check the issue. Thank you.
My brother purchased the theme and we installed the demo. it seems we cannot edit the demo in visual composer, it is not loading
Hello. Please submit a ticket at https://ancorathemes.ticksy.com so our staff could check the issue.
Thank you.
I figured out what it was. Now is there an update on the theme, we are getting error 404 Url not found on all the pages and the url exists, visual composer not responding
Hello. I believe we have already received your ticket and our tech staff is working on the issue checking to provide a solution. If it’s not, please let us know. Thank you.
Thank you, the issue is not yet fixed
Issue has been fixed. The problem should have been in permalinks. Cheers!
i see the permalink is changed to custom structure, it is not working editing with visual composer. Something is wrong with VC on the theme
Please ask your brother to reply on ticket then so he could continue with tech-support team. Thank you.
I want to buy this theme but after seeing all the comment about errors and dummy data not installing properly, I’m not sure if I want to cause that head ache for myself… Have you fixed these issues on the downloaded files?
Please check the answer above. Thank you.
I want to buy this theme but after seeing all the comment about errors and dummy data not installing properly, I’m not sure if I want to cause that head ache for myself… Have you fixed these issues on the downloaded files?
Hello. We have fixed the issue with Colorscheme changing. There can be issue with demo importing if your server has lack of RAM or some another limits are too low. So it strictly depends on your server parameters. Main ones:
max_execution_time = 600
memory_limit = 192M
upload_max_filesize = 128M
max_input_vars = 5000
If everyone is having the same problem with errors and dummy data not being uploaded, why is this product still online? I am anxiously waiting response to my support ticket… Sounds like instead of answering purchasers like myself with “we answered support ticket” you should post the solution online to save time, my clients are in a crunch and i need to get this up and running ASAP!
Hello. Please advise regarding that issue. The ticket’s replied and demo data seems to be on your site already. Thank you.
Unable to upload – keeps asking to Please try again
Hello. Please check this article https://themerex.ticksy.com/article/2607/<bt>Thank you.
Hi, I followed your guide regarding the “missing file” error when uploading the child theme and have tried to upload it a few different ways with no luck?
I am now getting other errors, such as this one when trying to edit different elements…
Fatal error: Allowed memory size of 103809024 bytes exhausted (tried to allocate 122880 bytes) in
Hello. Child theme: please add a line in child theme style.css file: Template: yogastudio
Regarding error: contact your hosting provider to get memory_limit value increased on your server.
For further support please submit a ticket at https://ancorathemes.ticksy.com once required.
Thank you.
Hi, during the import demo data, it just sticks to 37% in posts, nothing more. Kindly help. Its urgent
Thanks
Hello. Please check tech-support for fullpackage to install (database managing required) at https://ancorathemes.ticksy.com. Thank you.
Hi.. I’d like to make the logo a little bigger… how can I do this? Regards and thanks!
Hello. There’s settings for logo (height particularly) available in Theme Options. However if you need it more than 100px, you should overwrite code:
.top_panel_wrap .logo_main {
max-height: 100px;}
Hello . Thanks for the replied.. The problem is that if I put 100px as a height, the logo gets deformed.. It`s not a good thing.. How can I make it bigger but PROPORTIONALLY?
Thanks again! Regards!
Please change max-height with a code provided (with your value desired) and define height of logo in Theme Options.
The width set to auto in styles, so it should be proportional anyway.
For further support please submit a ticket at https://ancorathemes.ticksy.com once required.
Hi, I have setup over 200 themes from this site for various clients, this is by far the hardest theme to setup. Nothing imports, everything is very slow to load. Demo data doesnt come in, its all broken.
The documentation has none of these answers.
Child theme also says broken
r
Hello. Child theme: please try to add
Template: yogastudio
in style.css of child theme.
Regarding link, check if there’s no images loading from our server for some background, logo etc in Theme options, Fonts & Colors section.
Thank you.
I am having more issues with the YogaStudio theme. I feel like the theme is not properly tested and developed.
Please address these issues ASAP.
1. Creating/ editing a new page/post or edit a page/post with following messages:
Warning: uasort() [function.uasort]: The argument should be an array in /home/can47958/public_html/wp-content/themes/yogastudio/fw/core/core.shortcodes/shortcodes_settings.php on line 167
Warning: session_start() [function.session-start]: Cannot send session cache limiter – headers already sent (output started at /home/can47958/public_html/wp-content/themes/yogastudio/fw/core/core.shortcodes/shortcodes_settings.php:167) in /home/can47958/public_html/wp-content/plugins/booked/booked.php on line 207
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 8192 bytes) in /home/can47958/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/vc-button2.php on line 1
2: Cannot upload photos or images more than 800 pixels
When uploading photos more than 800 pixels in the media library, it failed and returned as HTTP error.
I disabled Woo Commerence and it worked, but why? Is that mean if i need to upload larger banner image, i have to disable the plug in? Or I cannot upload big image?
If problem persists and no sustainable solutions to all these errors, I will be requesting a refund to the theme, as this is wasting my valuable time and my deadline is getting very close.
Thanks!
Andrew
Andrew, please check the support ticket replied. Thank you.
UPDATE: I think there is a file is missing or corrupted on the supplied zip file.
I tired to install the theme onto wordpress, through different ways, using the wordpress function and ftp on Dreamweaver.
I followed all instructions http://yogastudio.ancorathemes.com/doc/ but the followings happened:
Wordpress:
Extracted the yogastudio theme, uploaded through Appearance>theme> add theme.
Message returned and said: “Are you sure you want to do this?” Please try again” message.
ftp
I extracted the yogastudio zip and placed it under wp-content/themes it in my local directory, and uploaded it via Dreamweaver.
Once it was completed, I went back onto wordpress appearance/ theme, when i tried to activate it, it crashed the entire site.
Parse error: syntax error, unexpected T_FUNCTION in /home/can47958/public_html/wp-content/themes/yogastudio/fw/core/core.shortcodes/shortcodes_settings.php on line 164
Can you advise a way I can sort out the problem asap.
Thanks!
Andrew
Thanks for solving this issue but I am experiencing more problems with the theme.
Note: The ticket replied.
I cant seem to be able to upload this theme. I tried multiple times, through FTP and WP admin backend. I do not see an upload error, just the messag: try again. I made sure i have the installable zip only.
hello. Please check this link https://themerex.ticksy.com/article/2607/
Also make sure you upload just theme folder, not the whole package you downloaded.
Hi Ancora! Another question: is there also a check-out tool that can be added to the booking-tool? Are there plugins I could use? Is it easy to implement them?
Hello. The plugin used for booking (http://codecanyon.net/item/booked-appointment-booking-for-wordpress/9466968) uses Woocommerce for checkout process.
Why WPBakery Visual Composer is not updating? It gives an licence error? Yet, i bought this theme with all includes?!!
Other problem i updated wordpress now, visual composer is not working without update!
It is not working on wordpress 4.5 version. Please update visual composer for 4.5 it is emergency
Hello, please submit a ticket at https://ancorathemes.ticksy.com to get the updated version of plugin. Thank you.
Hi there, just want to know if all pages will have a PSD supplied with it & will it be for desktop + mobile?
No, unfortunately there are not all pages you can see in demo available in psd and there’s no mobile design included in psd.
When I load the demo content. It stops on “Posts” (The first items to load) at 45% and never moves beyond that. I have tried it now 10 x’s. Does it every time. Suggestions? I have never had a problem loading demo content on my servers and I do it all the time. Thanks!
I would submit submit a support ticket but I keep getting error messages everytime I try to submit one.
Hello. Please make sure your server meets Recommended PHP configuration limits:
Also switch debug mode in wp-config.php file On to see if there are any error (define(‘WP_DEBUG’, true);
)
max_execution_time 60
memory_limit 128M
post_max_size 32M
upload_max_filesize 32M
All correct. It isn’t working. I can’t start a ticket on your support system either. This is so frustrating! Please help me get this uploaded. My client is getting mad and I am about to lose them. Thanks!
Regarding ticket, please try to submit at least Pre-Sales one. It can be submitted with no purchase code. Thank you.
Ok, what about my issue?
Submitted ticket.
Did all you stated and it still doesn’t import. This is ridiculous. I am getting frustrated with this theme. Starting to think I wasted my money.
Our support team will check the info you provided and contact you shortly. Thank you for waiting.
I have to say… this is ridiculous. I have set all the things in the php files to what they need to be, and the dummy content won’t install. You have tried it and the dummy content won’t install. I have NEVER had a problem installing dummy content. Can you please just provide me the files in a zip file so I can do it the traditional way through WP. This is seriously wasting my time.I have to wait 2 days for you to respond for every question I ask.
We apologize if there are delays with answers, however our support schedule does not cover weekends unfortunately. However your ticket should be replied already, please check it out. Thank you.
Please read my support ticket. Thanks. Can you just export the theme demo content in an XML file and zip it with the content in a folder and put it in the support ticket please.
Not sure if it help, please check the ticket should be replied. Thank you.
