Dear sir,

Please check file /wp-content/themes/sw_atom/fonts/fontawesome-webfont.woff2?v=4.3.0. It seems that it does not exist.

Thanks & regards!

FAQ’s . Official Support . Facebook . Twitter

Dear sir,

We are sorry for your troubles. We noted your issues for the next update.

Thanks & regards!

FAQ’s . Official Support . Facebook . Twitter

Dear rickib3,

Because we hidden the product category description that following our design. If you want display it, you can submit ticket in http://magentech.com/submit-a-ticket/submit-ticket , we will make it display in your site.

Thanks

i have already fixed myself!

maybe you should work on your support speed – then maybe you will sell more themes. I think it is an insult to other buyers with your slow response time.

Dear sir,

The documentation provided the guide about megamenu configuration. Please check again: http://www.magentech.com/documentation/sw-atom/#menu-config

Thanks & regards!

FAQ’s . Official Support . Facebook . Twitter

I forget to say its doing this bug only if i have product added And the page is not refreshed

The problem is comming from class ya-minicart i hope i help you to fix this faster.

Dear sir,

Thank you for your attention in our product. Please test this issue on other browser. We checked our demo on Chrome and Firefox, but cannot detected this issue.

Thanks again!

Dear sir,

In order to allow me to help you as fast and efficient as possible, please submit a ticket to our ticket system where you can safely share your website link and login details if necessary. It will also be much easier for us to keep our conversation organized over there! Here is the link for your submission: http://magentech.com/submit-a-ticket/submit-ticket

Thanks & regards!

Dear sir,

You can change “Quick view” text in file \wp-content\themes\sw_lovefashion20\woocommerce\content-product.php

Thanks & regards!

FAQ’s . Official Support . Facebook . Twitter

Hello, I could make a change in that file…I made total search all files, and.. The right location of file to change text “Quick Overview” for SW Atom WP Theme is on map link : \wp-content\themes\sw_atom\lib\woocommerce-hook.php Maybe this post can help other users to do a same changes… Thanks. BR

Nice to know that you find out for this issue by yourself. Thanks so much!

Dear sir,

We are checking this issue on our live demo. Then we will inform to you.

Thanks & regards!

FAQ’s . Official Support . Facebook . Twitter

Dear sir,

We noted this issue and check on our demo as soon as possible. We will inform to you later.

Thanks & regards!

FAQ’s . Official Support . Facebook . Twitter

ok thank you for your response. i’m glad to hear a good things from you about u r theme. so finally if could let me know how much it cost me to get that features i talk in my previous message ? if your custom work department will help me with to get those features then i’m ready to buy this theme.. waiting for your response as i want to purchase the theme as soon as possible to start my site work.. thanks

Dear sir,

Please feel free contact us via email magentech@ytcvn.com. We will send you the quotation as soon as possible via there.

Thanks & regards!

FAQ’s . Official Support . Facebook . Twitter

Ok i send Email please do reply to me soon. as i need to decide on buying theme and start work on my website…

Dear sir,

Yes, you only need to modify file /template/footer.php

Thanks & regards!

FAQ’s . Official Support . Facebook . Twitter

Dear sir,

This popup subscribe is integrated in this theme. You don’t need to install it separately.

Thanks for your care!

FAQ’s . Official Support . Facebook . Twitter

Sorry for delay. URL : http://lenovorld.com/shop/

Dear sir,

Please try this solution. Open file /wp-content/themes/sw_atom/css/app-default.css edit code:

.products-wrapper .products-loop {
    list-style: none;
}

to:

.products-wrapper .products-loop {
    list-style: none;
    margin-top: 20px;
}

Thanks & regards!

FAQ’s . Official Support . Facebook . Twitter

Hey magentech, you replied about product-loop. thats fine. But am asking for “woocommerce-pagination”. The page numbers “nav” block came out “product-nav” div. how to fix it by php scripts or JS.

it stucks when i try to install the demo and i can not

Dear sir,

In order to allow me to help you as fast and efficient as possible, please submit a ticket to our ticket system where you can safely share your website link and login details if necessary. We will check your installation process directly. Here is the link for your submission: http://magentech.com/member-area/submit-a-ticket/submit-ticket

Thanks & regards!

FAQ’s . Official Support . Facebook . Twitter

Dear sir,

Sorry for late reply because we are in Lunar New year holiday within 10 days ( from 5th to 15th of February, 2016). Therefore, maybe our support will be temporarily suspended and late in reply, hope you understand for us. We will support for urgent issues, please submit ticket to get support.

Thanks so much! and happy new year!

Found it sory

Dear sir,

Sorry for late reply because we are in Lunar New year holiday within 10 days ( from 5th to 15th of February, 2016). Therefore, maybe we will be temporarily suspended and late in reply, hope you understand for us. We will support for urgent issues, please submit ticket to get support.

Thanks so much! and happy new year!

FAQ’s . Official Support . Facebook . Twitter

Dear sir,

Please submit ticket, we will help you solve it right.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir,

This theme currently is compatible with Woocommerce 2.4.8, we are planning to update it to Woocommerce 2.5, we will inform to you after updating completely.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

I cannot login to Magentech website. I can log in to Smartaddons website. Two different website. I dont know if this is the issue. Still cannot access your tiecket-system-website. I keep opening tickets there but never get any info back….

Dear sir,

I sent email to you.

Please checked it to get information of your account.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Again no email! Please use my gmail: amymattian at gmail.com. Thanks!

Dear sir,

Please submit ticket, we will send you the package to guide how to remove this Copyright.

Thanks!
FAQ’s . Official Support . Facebook . Twitter