26 Reviews
ITS LOW FLEXIBILITY THEME , BUT MAGENTECH HAVE OTHER THEMES WITH GOOD QUALITY AND RICH FEAUTURES
Author response
Hello,
Thank you very much for choosing our theme.
If there is any question or difficulty, you can create a ticket and send us your site's info and issue at the Support System: https://support.wpthemego.com/.
After checking, it will be easier for our technical supporters to follow and help you.
p/s: You can choose the Department as Themeforest then enter the theme purchase code to submit the ticket.
Thanks,
need to cancel the product, unable to upload the file theme has fully error
Author response
Hello,
Firstly, we would like to say thank you so much for purchasing our theme and we are so sorry for all inconvenience from our theme.
I checked our support system and see 01 your ticket on it. However, your problem is "Permission denied". So, it is from your server, not our theme. (https://prnt.sc/m38tcl).
Besides, you reply us in the New year's holiday. So, our supporter can't check and support you immediately. However, we replied you after come back.
If you have any other question during using our theme, please let us know. Our supporter will check and support you.
Thanks
Incredible support :)
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